Connect Series Split Heat Pumps

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Service ManualInstallationInstructionsConnectSeriesSplit Type Heat PumpSplit Heat PumpsREAD CAREFULLY.KEEP THESE INSTRUCTIONS.Rev. 03-2131-5000483 Rev. 1 05-20 GEA

ENGLISHForewordThank you for choosing GE Appliances Connect Series heat pumps. Please read this manual carefully inorder to properly install the equipment and maximize customer satisfaction.This manual specifies safe operation requirements from perspectives of product introduction, control,troubleshooting and maintenance, as well as basic principles and implementation methods. Professionaloperators must abide by relevant national (local) safety requirements and technical specifications setforth in this manual during operations; otherwise, the air conditioning system may fail or be damaged, andpersonnel safety may be compromised.Please read this manual before installing this heat pump.Before repairing the air conditioner, please first read the technical service manual.Please read this instruction manual before operating this heat pumpContentsSafety Notifications.1Introduction. 3Lists of Units. 3Controls.4Operation Modes.4Control Modes. 6Functions. 7Troubleshooting. 10Wiring Diagrams. 10PCB Layout.13Error Codes.21Troubleshooting.22Failures Not Caused by Errors. 36Maintenance. 37System Diagram.37System Evacuation.37Refrigerant Charging.38Maintenance of Major Components.39Removal of Major Components. 46Exploded View and Parts Lists. 80Appendices.86Temperature Sensor Temperature/Resistance/Voltage Lists. 8615 KΩ Temperature Sensors (including ODU temperature sensors). 8620 KΩ Pipeline Temperature Sensors (including temperature sensors for defroster, IDU and ODU pipes). 8850 KΩ Discharge Temperature Sensors (including discharge air temperature sensor). 90Refrigerant R-410A Temperature/Pressure List.92Operation Tools. 94CONNECT SERIES SERVICE MANUAL

Safety NotificationsENGLISHMaintenance SafetyPROHIBITED: Do not pierce or burn. Please note that refrigerant may be odorless. The appliance shall be stored in a room without continuously operating ignition sources (For example:open flames, an operating gas appliance or an operating electric heater). Indoor unit adopts special joints that can’t be detached. The installation method is the same with thecommon joints. Because the joint can’t be detached and if it is leaking; it must be cut out and replacedwith a braze joint. Using unsuitable parts or tools may lead to electric shock or fire hazard. Please ventilate the room immediately if refrigerant leaks during maintenance. Heavy leakage may lead tobreathing difficulty, severe injury or death. Disconnect power before disassembling the appliance for maintenance. The appliance should be maintained and cared by authorized technical personnel with necessaryqualifications.WARNING: If the unit location is more than 6 feet high, please wear a safety helmet, gloves and a safety belt.Never mix any other substances except the specified refrigerant into the refrigerant circuit.Check the location to see if the weight can be properly supported before installing the unit.Please test the system for leaks prior to charging. Leaks discovered after the unit start up requirerefrigerant pump-down, leak repair and recharging. Do not allow refrigerant to leak into unventilatedspaces. Prepare suitable tools and protectors. Please isolate all power to the system while making repairs and performing maintenance.NOTICE: This unit requires a proper earth ground per local and national electrical codes.Never repair the unit with wet hands. Operating the unit with wet hands may lead to electric shock.Isolate all power sources before cleaning the unit.All field installed wiring must conform to local and national electric codes.Brazing, welding and cutting must de done in properly ventilated areas.Gas appliances, heaters and other fire sources should be kept away from the installation and maintenancesite. Maintenance should be done according to manufacturer’s instructions.OBSERVED: Check all condensate drain outlets during maintenance and operational checks. Unit should be installed level and on a surface that will sufficiently support it’s weight. Disassembly of the unit, handling of the refrigerant, oil and accessories should all be done according toapplicable local rules and regulations.CONNECT SERIES SERVICE MANUAL1

ENGLISHSafety NotificationsOperation SafetyPROHIBITED: Never try to modify the unit, otherwise, it may cause electric shock, overheat or fire hazard. Replace all wires that have worn or damaged insulation. This equipment must have a dedicated electrical circuit and service disconnect switch.WARNING: Maintain a regular schedule for presentative maintenance.NOTICE: Do not remove the fan cover while the unit is running. Use soap and water only to clean the unit. Do not use any solvents to clean the control panel. Isolate all power to the system before cleaning the unit.2CONNECT SERIES SERVICE MANUAL

IntroductionENGLISHLists of UnitsOutdoor UnitsPower SupplyCircuit Breaker 860ZGDA208/230V-1Ph-60Hz45ModelAppearanceIndoor UnitsCooling/HeatingCapacity (Btu/h)Power SupplyFuse CapacityCircuit lCONNECT SERIES SERVICE MANUALAppearance3

ControlsENGLISHOperation ModesCooling ModePower OnCooling start controlIndoor fan runNoCompressorstop for 3minutesSatisfying openCompressorconditionYesNoCompressorand outdoorfan runMeet the oil returnconditionMeet thetemperature pointshutdown conditionNoYesYesOil return separationMeet the oilreturn endconditionNo4CONNECT SERIES SERVICE MANUALYesCompressorand outdoorfan stop

ControlsENGLISHHeating ModePower OnHeating start controlIndoor fan runNoCompressorstop for 3minutesSatisfying openCompressorconditionYesNoCompressorand outdoorfan runMeet thetemperature pointshutdown conditionYesCompressorand outdoorfan stopYesMeet the oil returnconditionNoMeet thedefrost endconditionNoYesNoMeet the oilreturn endconditionOil return separationYesMeet thedefrostconditionYesMeet thedefrostconditionNoCONNECT SERIES SERVICE MANUAL5

ENGLISHControlsControl ModesBased ControlCompressor ControlWhen the unit comes on in heating or cooling mode; the indoor fan will run for a short time before thecompressor starts. Under different modes, the compressor can only be stopped after running for some time(special cases excluded). This is to protect the compressor from short-cycling. Once the compressor hasstopped, it cannot be operated right away due to a time delay.EXV ControlThe electric expansion valve will reset when the unit is first started. During the process, the expansion valvewill make clicking sounds. The valve will open to a predetermined step before the unit starts in cooling orheating mode.Outdoor Fan ControlThis series heat pump has two types of outdoor units: one with a single fan and the other with dual fans. Theoutdoor fan can run at the highest level 10 and the lowest level 1. By controlling the speed of outdoor fan, theunit can achieve cooling at low temperature and heating at high temperature. The outdoor unit fan will notrun while the system is set to indoor fan mode only.4-way Valve ControlThe 4-way valve will be energized in heat mode (after a brief time delay) on start-up. The 4-way valve will bede energized during cooling and defrost modes.The 4-way valve will continue to be energized in heating mode after the unit stops. This occurs so the valvewill not inadvertently shift into cooling position.There must be adequate differential pressure for the 4-way valve to function properly.Special ControlDefrosting ControlDefrosting will start when the temperature sensed by outdoor tube outdoor coil temperature drops belowa calculated value. The 4-way valve will switch to the cooling mode and the outdoor fan will stop, but theindoor fan blower will continue running. The defrost cycle will terminate when the outdoor coil temperaturereaches the calculated defrost termination value. The 4-way valve will switch back to the heating mode, andthe compressor and outdoor fan(s) will restart.Oil Return ControlThe system will enter oil return mode if the compressor has been running at low frequency for an extendedperiod. The system will exit oil return mode in about 5 minutes.Protection ControlHigh Pressure Protection ControlThe system will shut the compressor down if the high pressure switch is open continuously for a short periodof time and display an E1 error code. The compressor will restart after the switch closes for a short periodof time. The system will shut the compressor down if the switch opens again within a predetermined timeinterval. The system will remain in a locked out condition until the power is cycled to the unit.6CONNECT SERIES SERVICE MANUAL

ControlsENGLISHLow Pressure Protection ControlThe system will shut the compressor down if the low pressure switch opens for a short time and display anE3 error code. The system will automatically restart the compressor when the switch closes after a shorttime delay. The system will shut the compressor down if the switch subsequently opens again within apredetermined time and will require a power reset to restart.High Temperature Prevention ControlThe system will enable high temperature prevention control while in heating mode if the indoor coiltemperature rises above a predetermined threshold. The outdoor fan will slow down during high temperatureprotection mode.Discharge High Temperature Protection ControlSystem will enable discharge temperature protection control if the discharge high temperature sensor isdetected open for a predetermined amount of time. The system will shut down and display error code E4during high temperature protection. The system will restore operation when the discharge temperaturedrops below the safety threshold. The system will lock out if high discharge temperature is sensed againduring a certain time period and power must be reset to the unit.FunctionsCapacity SelectionSet the capacity of the outdoor unit through DIP switch SA2-1 on the outdoor unit main control board.Outdoor DIP OffOffOff1234123412341234Indicates switch positionSet Defrost ModeDIP switch SA2-2 on the outdoor unit main control board determines the defrost mode. The following is anexample of the defrost setting for a 36k unit. Standard Defrost is default, and Strong Defrost is suitable fordefrosting in ultra-low temperature environments.Outdoor DIP SA2-2Standard Defrost (default)Strong DefrostOnOnOffOff12341234Indicates switch positionCONNECT SERIES SERVICE MANUAL7

ENGLISHControlsSet Operating ModeDIP switches SA2-3 & SA2-4 on the outdoor unit main control board select the operating mode. Thefollowing example shows the 36K outdoor unit. Standard Mode is the default mode.The heat pump can easily be set to increase the output capacity by adjusting the DIP switches to StrongMode. The heat pump can also be set to Energy Saving mode if the load is less than expected.Outdoor DIP SA2-3/SA2-4Standard Mode (default)Strong ModeEnergy Saving ModeOnOnOnOffOffOff123412341234Indicates switch positionSet Indoor Fan SpeedSet the indoor fan speed through the indoor main control board DIP switches. The higher level, the higherthe speed of the indoor unit fan.UUY24ZGDAAHEAT (Indoor DIP SA2)Level f2341234124OnOnOnOffOffOffOff23412341234HEAT (Indoor DIP L (Indoor DIP SA1)On21UUY60ZGDAACOOL (Indoor DIP SA1)On1123412Indicates switch position83OnUUY48ZGDAALevel 34OnHEAT (Indoor DIP SA2)Level 23On1Level 1(default)COOL (Indoor DIP SA1)On1Level 3HEAT (Indoor DIP SA2)On1Level 2UUY36ZGDAACOOL (Indoor DIP SA1)CONNECT SERIES SERVICE MANUAL34123412341234

ControlsENGLISHForced Defrost ControlPress and hold the SW1 button for about 5 seconds to enter the first menu level. The outdoor unit mainboard display will flash. Short-press the SW1 button to switch the function to “06”. Short-press SW2 or SW3to change the selection within function “06” to “ON”, followed by a short-press on SW1 to save. The menuwill time out if no function is performed within 10 seconds.Refrigerant Recovery ControlPress and hold the SW1 button for about 5 seconds to enter the first menu level. The outdoor unit mainboard display will flash. Short-press the SW1 button to switch the function to “08”. Short-press SW2 or SW3to change the selection within function “08” to “ON”, followed by a short-press on SW1 to save. The menuwill time out if no function is performed within 10 seconds.Forced Operation ControlPress and hold the SW1 button for about 5 seconds to enter the first menu level. The outdoor unit mainboard display will flash. Short-press the SW1 button to switch the function to “09”. Short-press SW2 or SW3to change the selection within function “09” to “ON”, followed by a short-press on SW1 to save. The menuwill time out if no function is performed within 10 seconds.Thermostat FunctionsPlease refer to your thermostat user guide for information on your thermostat functions.CONNECT SERIES SERVICE MANUAL9

ENGLISHTroubleshootingWiring DiagramsThe following electric diagram is for reference only. Please refer to diagram attached to the unit as the latestversion.Outdoor UnitsModel: AUH2436ZGDA10CONNECT SERIES SERVICE MANUAL

TroubleshootingENGLISHModel: AUH4860ZGDACONNECT SERIES SERVICE MANUAL11

ENGLISHTroubleshootingIndoor UnitsModel: UUY24ZGDAA, UUY36ZGDAAModel: UUY48ZGDAA, UUY60ZGDAA12CONNECT SERIES SERVICE MANUAL

TroubleshootingENGLISHPCB LayoutInterfaceIndoor unit:Model: UUY24ZGDAA, UUY36ZGDAA, UUY48ZGDAA, UUY60ZGDAAMain BoardNo.PrintingInterfaceNo.PrintingInterface1AC-N (X2)Neutral wire input8X9 (G SCAN)Indoor motor check2AC-L (X1)Live wire input9X14 (OFAN-H-OUT)AC motor high speedoutput3CN3Wired controlcommunication interface10X11 (OFAN-H-IN)AC motor high speed input4CN1DC motor output11X8 (OFAN-L-IN)AC motor low speed input5X7Transformer Neutral wireinput12X6(OFAN-L-OUT)AC motor low speedoutput6X13Transformer Live wire input13X3 (C)Transformer Neutral wireoutput7X10 (O SCAN)4-Way check14X4 (R)Transformer Live wireoutputCONNECT SERIES SERVICE MANUAL13

ENGLISHTroubleshootingMotor BoardNo.1PrintingDC-MOTOR1InterfaceNo.DC motor output2PrintingCOM21814CONNECT SERIES SERVICE MANUALInterfaceDC motor control signal input

TroubleshootingENGLISHIndoor unit:Model: AUH2436ZGDA, AUH4860ZGDAMain BoardNo.1PrintingAC-LInterfaceLive wire inputNo.PrintingInterface11H-PRESSHigh pressure sensor interface2AC-NNeutral wire input12LPPSystem low pressure protection interface3HEAT TIE BChassis electric heating belt13HPPSystem high pressure protection interface14T SENSOR22. Outdoor tube temperature sensor interface4. Outdoor ambient temperature sensorinterface6. Discharge temperature sensor interface4HEAT TIE CCompressor electric heating belt54WAY4-way valve15T LACLow temperature cooling temperature sensing6VAElectromagnetic valve interface16COM7Unit communication interface7FAElectronic expansion valve interface17CN6GPRS communication interface8FA1Electronic expansion valve 1 interfaceRefrigerant heat dissipation18COM-MANUALThermostat interface9COMM1Drive communication interface19DC MOTOR1DC MOTOR2DC motor output10L-PRESSLow

Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 05-20 GEA Split Type Heat Pump Installation Instructions READ CAREFULLY. KEEP THESE INSTRUCTIONS. Rev. 03-21. COECT SERIES SERVICE MAUAL ENGLISH Contents Foreword Thank you for choosing GE Appliances Connect Series

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