ARIBA Supplier Onboarding Program Supplier User Guide

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ARIBA Supplier Onboarding ProgramSupplier User Guide Thomson Reuters are unable to review and process your company as a supplier until theregistration and subsequent questionnaire are completed. Any sales invoices received will not be processed until the Supplier Onboarding RegistrationProcess has been finalised.August, 2018

Ariba: Supplier Onboarding Program1. Help- Page 32. Suppliers registering on the Ariba Network for the first time- Page 43. Suppliers who already have an Ariba Network account- Page 134. DUNS location Number- Page 165. Thomson Reuters Help Desk Numbers- Page 17IMPORTANT NOTES FOR SUPPLIERS Thomson Reuters are unable to review and process your company as asupplier until the registration and subsequent questionnaire are completed. Any sales invoices received will not be processed until the SupplierOnboarding registration process has been finalised. Ariba times out after 30 minutes of inactivity. Supported BrowsersMicrosoft Edge 32-bitMicrosoft Internet Explorer 11 32-bitMozilla Firefox 49 64-bit2Chrome 54 64-bitSafari 9 64-bit You should be aware that Ariba offers two versions; the Light Account and theFull Enabled Account. The Light Account will not incur any fees for you, assupplier, but the Full Account will. When registering with Ariba, you create anagreement directly with Ariba, to which Thomson Reuters is not a party.Please ensure that the appropriate Ariba Account type is selected, as ifyou select the Full Account, you will receive an invoice directly from Ariba.Thomson Reuters cannot accept accountability should the incorrect level beselected, nor can it accept liability for any fees incurred. Thomson Reuters canhowever assist you to switch back from the Full Enabled Account to the LightAccount, if you notify Thomson Reuters accordingly.

Ariba: HelpCOMPLETION OF THE SUPPLIER PROFILE QUESTIONNAIREBy phone:Thomson Reuters Helpdesk Numbers – See page 17By Email Vendorsetup.latam@tr.com AP.Maintenance@tr.com(Latin America only)(Rest of World)*****TECHNICAL ASSISTANCE WITH THE ARIBA t-us/ariba-customer-support-phone-numbersTip: Check you are using an Ariba supported browser – see page 2*****ACCOUNTS PAYABLE SPECIFIC INVOICES RELATED QUERIES - EMAIL Invoices.latam@tr.comAP.Queries@tr.com(Latin America only)(Rest of World)

Ariba: Invitation from Ariba to Supplier1) The email from Ariba will appear like this in your emailinbox.If you haven’t received the email, please check yourspam/junk folders.2) In the body of the email there is alink that you are required to click on toregister your company on the AribaNetwork or to access your existingAriba Network account if you alreadyhave one.4

Ariba: Invitation to Supplier3) Click the “Log in” link if you already have an AribaNetwork account to log-in (see page 13)54) Click “Sign up” if you are new to Ariba and wish toregister for an Ariba Network account.

Ariba: Supplier Registration – Company details5) Please check and complete yourcompany details. Mandatory fieldsare marked with an asterix.6

Ariba: Supplier Registration – User Account6) Pleasecomplete theuser accountinformation.You can useyour email foryou usernameor create yourown.Read andconfirm youragreement tothe Ariba Termsof Use andPrivacyStatement andclick “Submit”7

Ariba: Supplier Registration – User Account7) This page automatically displaysfollowing company registration.Click here to complete the SupplierProfile Questionnaire. This includesa series of questions about yourcompany including contact details,banking and tax details (if required)and a risk survey (if required).8) If this screen is displayed, you should clickon the “Customer Requested” tab to displayand complete the Thomson Reuters SupplierProfile Questionnaire.8

Ariba: Supplier Registration – Supplier Profile Questionnaire9) InInall allcasescasestherethereareare2 2sections to complete. If thereis a requirement to completea risk survey, a furthersection will be displayed.Mandatory fields are markedwith an asterisk.10) Once the questionnairehas been completed, please“Submit”9

Ariba: Supplier Registration – Supplier Profile Questionnaire Completion11) Confirmation can be seen once you have“Submitted” your response and can nowclose the pop-up window by clicking the “X”in the top right hand corner of the pop-upwindow.12) After the pop-up window has closed,click “save” at the top of the screen.13) USASuppliers based in United States of America are requiredto complete the certifications section of your AribaCompany Profile.14) Once all these stepsare completed, ThomsonReuters VendorMaintenance departmentwill review thequestionnaire for approval.10

Ariba: Thomson Reuters requires more information15) The Supplier ProfileQuestionnaire may be returnedto you if there is a requirementto obtain more information fromthe supplier or if clarification isneeded regarding any answersyou have provided.16) Following log-on to your Ariba Network Account, select “View customer requestedfields” on top left hand side of screen. Select “Customer Requested”.17) Click on the “Thomson Reuters” linkwhich will populate the Supplier ProfileQuestionnaire. Make the amendmentsrequired and click “submit”.11

Ariba: Approval or Rejection18) Approval: Your companyhas now been approved fortrading with ThomsonReuters and you will benotified by email.19) Rejection: You will benotified by email if yourorganisation has beenrejected for trading withThomson Reuters, pleasecontact your ThomsonReuters business sponsor.12

Ariba: The Supplier already has an Ariba Network Account20) If the supplier alreadyhas an Ariba NetworkAccount, select theappropriate link followingreceipt of the emailinvitation. Do not logdirectly into your accountwithout using the URL fromthe email otherwise the 2companies will not beassociated.21) Enter your existingUsername and Passwordand click “continue”.22) Once Username andPassword details have beenentered, the supplier shouldcontinue from page 7 forinstructions13

Ariba: Existing Ariba Network Account Holders23) When you have logged into your AribaNetwork account, you should click on the“Customer Requested” tab to display andcomplete the Thomson Reuters SupplierProfile Questionnaire.14

Ariba: Existing Ariba Network Account Holders24) If you have not done so already, you will be askedto complete this section in the “Basic” informationtab before you can save and close your companyprofile.15

Ariba: DUNs Location NumberYou may be required to provide your DUNs Number. If you do not know your DUNs number or not sure if you haveone, you can check by searching your company in the UPIC website otherwise you may insert 999999999 in therequired fieldhttps://www.upik.de/en/If you wish to apply for DUNs Location Number please apply to Dun and Bradstreet or their local ompanyupdateLogin?execution e1s116

Ariba: Thomson Reuters Help Desk NumbersAMERICASUnited States of AmericaCanadaLatAm 1 877 518 2761 1 877 835 7103 (506) 2277-9684EMEAAfrica(All African Nations)AustriaBelgiumCentral and Eastern Europe*DenmarkEMNA **FinlandFranceGermanyGreeceGulf ***IsraelItalyLuxembourgNetherlandsNorwayPortugal 357 22 469661 43 15 311 2400 32 2 287 6747 357 22 469661 45 33 969691 357 22 469661 358 9 680 503 35 1 5334 0148 or 1 5334 0178 49 69 7565 1414 357 22 469661 357 22 469661 357 22 469661 39 02 66129558 352 475151 823 31 20 799 8233 47 22 93 69 03 35 12 1350923117SpainSwitzerlandSwedenTurkeyUK & Ireland 34 91 5851013 058 306 2400 46 8 700 1215 357 22 469661 44 207 542 7777*Poland, Hungary, Slovakia, Czech Republic, Moldova, Bosnia, Albania,Romania, Croatia and Belgium.**Lebanon, Egypt, Jordan, Morocco, Tunisia, Malta, Cyprus, Algeria, Iraq, Libyaand Sudan***UAE, Saudi Arabia, Kuwait, Bahrain, Oman, Yemen, Iran and QatarASIA PACIFICAustraliaChinaHong KongIndiaIndonesiaJapanMalaysiaNew ZealandPhilippinesSingaporeSouth KoreaTaiwanThailand1800 094 877 00 800 1318 4700, 86 411 8366 6574 001 800 1318 4700 1866 841 1766 001 803 441 462 00 800 1318 4700, 81 3 6441 1422, 86 4118366 6573 00 800 1318 4700 00 800 1318 4700 00 800 1318 4700 00 1800 318 4700 001 800 1318 4700 86 411 8366 6578 00 800 1318 4700, 86 411 8366 6574 001 800 1318 4700

Ariba: Invitation from Ariba to Supplier 1) The email from Ariba will appear like this in your email inbox. If you haven’t received the email, please check your spam/junk folders. 4 2) In the body of the email there is a link that you are required to click on

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