Inspiron 3647 Owner's Manual - Support Dell US

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book.book Page 1 Monday, November 25, 2013 3:53 PMInspiron 3647Owner’s ManualComputer model: Inspiron 3647Regulatory model: D09SRegulatory type: D09S001

book.book Page 2 Monday, November 25, 2013 3:53 PMNotes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make betteruse of your computer.CAUTION: A CAUTION indicates potential damage to hardware or loss ofdata if instructions are not followed.WARNING: A WARNING indicates a potential for property damage,personal injury, or death. 2013 Dell Inc.Trademarks used in this text: Dell , the DELL logo, and Inspiron are trademarks ofDell Inc.2013 - 12Rev. A00

book.book Page 3 Monday, November 25, 2013 3:53 PMContentsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . .Safety Instructions . . .Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .After Working Inside Your Computer .Technical Overview. . . . . . . . . . . . . . . . . . . . . . . .Inside View of Your Computer .System-Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Computer CoverProcedure. . . . . . . . . .7889101011. . . . . . . . . . . . . .12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Replacing the Computer CoverProcedure . . .Postrequisites . . . . . . . . . . . . . .13. . . . . . . . . . . . . . . . . . . . . . . . . . .1313. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Fan Shroud .Prerequisites.Procedure . . . . . . . . . . . . . . . . . . .14. . . . . . . . . . . . . . . . . . . . . . . . . . . .1414. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Fan Shroud .Procedure . . .Postrequisites . . . . . . . . . . . . . . . . . .15. . . . . . . . . . . . . . . . . . . . . . . . . . .1515. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Memory Module(s).Prerequisites.Procedure . . . . . . . . . . . . .16. . . . . . . . . . . . . . . . . . . . . . . . . . . .1616. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Memory Module(s) .Procedure . . .Postrequisites . . . . . . . . . . . .17. . . . . . . . . . . . . . . . . . . . . . . . . . .1718. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Graphics CardPrerequisites.Procedure . . . . . . . . . . . . . . . . .19. . . . . . . . . . . . . . . . . . . . . . . . . . . .1919. . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents 3

book.book Page 4 Monday, November 25, 2013 3:53 PMReplacing the Graphics CardProcedure . . .Postrequisites . . . . . . . . . . . . . . . .20. . . . . . . . . . . . . . . . . . . . . . . . . . .2020. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Wireless Mini-card .Prerequisites.Procedure . . . . . . . . . . . . .21. . . . . . . . . . . . . . . . . . . . . . . . . . . .2121. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Wireless Mini-CardProcedure . . .Postrequisites . . . . . . . . . . . .22. . . . . . . . . . . . . . . . . . . . . . . . . . .2222. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Front Bezel .Prerequisites.Procedure . . . . . . . . . . . . . . . . . . .23. . . . . . . . . . . . . . . . . . . . . . . . . . . .2323. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Front Bezel .Procedure . . .Postrequisites . . . . . . . . . . . . . . . . . .25. . . . . . . . . . . . . . . . . . . . . . . . . . .2525. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Drive CagePrerequisites.Procedure . . . . . . . . . . . . . . . . . . . .26. . . . . . . . . . . . . . . . . . . . . . . . . . . .2626. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Drive CageProcedure . . .Postrequisites . . . . . . . . . . . . . . . . . . .28. . . . . . . . . . . . . . . . . . . . . . . . . . .2828. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Optical DrivePrerequisites.Procedure . . . . . . . . . . . . . . . . . .29. . . . . . . . . . . . . . . . . . . . . . . . . . . .2929. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Optical DriveProcedure . . .Postrequisites . . . . . . . . . . . . . . . . .30. . . . . . . . . . . . . . . . . . . . . . . . . . .3030. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Primary Hard-Drive .Prerequisites.Procedure . .4 Contents. . . . . . . . . . .31. . . . . . . . . . . . . . . . . . . . . . . . . . . .3131. . . . . . . . . . . . . . . . . . . . . . . . . . . .

book.book Page 5 Monday, November 25, 2013 3:53 PMReplacing the Primary Hard-Drive .Procedure . . .Postrequisites . . . . . . . . . . .32. . . . . . . . . . . . . . . . . . . . . . . . . . .3232. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Front I/O PanelPrerequisites.Procedure . . . . . . . . . . . . . . . .33. . . . . . . . . . . . . . . . . . . . . . . . . . . .3334. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Front I/O Panel .Procedure . . .Postrequisites . . . . . . . . . . . . . . .35. . . . . . . . . . . . . . . . . . . . . . . . . . .3535. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Power-Button ModulePrerequisites.Procedure . . . . . . . . . .36. . . . . . . . . . . . . . . . . . . . . . . . . . . .3637. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Power-Button Module.Procedure . . .Postrequisites . . . . . . . . .38. . . . . . . . . . . . . . . . . . . . . . . . . . .3838. . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Processor Fan andHeat-Sink Assembly . . . . . . . . . . . .Prerequisites.Procedure . . . . . . . . . . . . .39. . . . . . . . . . . . . . . . . . . . . . . . . . . .3939. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Processor Fan andHeat-sink Assembly . . . . . . . . . . .Procedure . . .Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Removing the Processor .Prerequisites.Procedure . . . . . . . . . . . . .404040. . . . . . . . . . . . . . . . . . .41. . . . . . . . . . . . . . . . . . . . . . . . . . . .4141. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the ProcessorProcedure . . .Postrequisites . . . . . . . . . . . . . . . . . . . .42. . . . . . . . . . . . . . . . . . . . . . . . . . .4243. . . . . . . . . . . . . . . . . . . . . . . . . . .Contents 5

book.book Page 6 Monday, November 25, 2013 3:53 PMRemoving the Coin-Cell Battery .Prerequisites.Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Coin-Cell Battery .Procedure . . .Postrequisites .444445. . . . . . . . . . . . . . . . . . . . . . . . . . .4545. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46. . . . . . . . . . . . . . . . . . . . . . . . . . . .4647. . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the System Board . . . . . . . . . . . . . . . .48Procedure . . . . . . . . . . . . . . . . . .Postrequisites . . . . . . . . . . . . . . . .Entering the Service Tag in the BIOS . . . . . . . . . . . . . . . . . . . . . . .484848Removing the Power-Supply Unit. . . . . . . . . . . .49. . . . . . . . . . . . . . . . . . . . . . . . . . . .4950Prerequisites.Procedure . .Procedure . . .Postrequisites . . . . . . . . . . . .51. . . . . . . . . . . . . . . . . . . . . . . . . . .5151. . . . . . . . . . . . . . . . . . . . . . . . . . .Flashing the BIOS . Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacing the Power-Supply Unit.644. . . . . . . . . . . . .Removing the System Board .Prerequisites.Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

book.book Page 7 Monday, November 25, 2013 3:53 PMBefore You BeginCAUTION: To avoid losing data, save and close all open files and exit allopen programs before you turn off your computer.12Save and close all open files and exit all open programs.Shutdown your computer. Windows 8 — Move your mouse pointer to the upper-right or lower-rightcorner of the screen to open the Charms sidebar, and then click Settings Power Shut down. Windows 7 — Click Start Shut down .NOTE: If you are using a different operating system, see the documentationof your operating system for shut-down instructions.3Disconnect your computer and all attached devices from their electrical outlets.4Disconnect all telephone cables, network cables, and attached devicesfrom your computer.5After the computer is unplugged, press and hold the power button for 5 seconds toground the system board.Before You Begin 7

book.book Page 8 Monday, November 25, 2013 3:53 PMSafety InstructionsUse the following safety guidelines to protect your computer from potential damageand ensure your personal safety.WARNING: Before working inside your computer, read the safety informationthat shipped with your computer. For more safety best practices, see theRegulatory Compliance home page at dell.com/regulatory compliance.WARNING: Disconnect all power sources before opening the computer cover orpanels. After you finish working inside the computer, replace all covers, panels,and screws before connecting to the power source.CAUTION: To avoid damaging the computer, make sure that the work surface isflat and clean.CAUTION: To avoid damaging the components and cards, handle them by theiredges and avoid touching pins and contacts.CAUTION: Only a certified service technician is authorized to remove thecomputer cover and access any of the components inside the computer. See thesafety instructions for complete information about safety precautions, workinginside your computer, and protecting against electrostatic discharge.CAUTION: Before touching anything inside your computer, ground yourself bytouching an unpainted metal surface, such as the metal at the back of thecomputer. While you work, periodically touch an unpainted metal surface todissipate static electricity, which could harm internal components.CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,not on the cable itself. Some cables have connectors with locking tabs orthumb-screws that you must disengage before disconnecting the cable.When disconnecting cables, keep them evenly aligned to avoid bending anyconnector pins. When connecting cables, make sure that the connectors andports are correctly oriented and aligned.CAUTION: To disconnect a network cable, first unplug the cable from yourcomputer and then unplug the cable from the network device.CAUTION: Press and eject any installed card from the media-card reader.Recommended ToolsThe procedures in this document may require the following tools: 8Phillips screwdriverPlastic scribe Before You Begin

book.book Page 9 Monday, November 25, 2013 3:53 PMAfter Working Inside Your ComputerCAUTION: Leaving stray or loose screws inside your computer may severelydamage your computer.1Replace all screws and make sure that no stray screws remain inside yourcomputer.2Place the computer in an upright position.3Connect any external devices, cables, cards, and any other part(s) you removedbefore working on your computer.4Connect your computer and all attached devices to their electrical outlets.After Working Inside Your Computer 9

book.book Page 10 Monday, November 25, 2013 3:53 PMTechnical OverviewWARNING: Before working inside your computer, read the safety informationthat shipped with your computer and follow the steps in "Before You Begin" onpage 7. After working inside your computer, follow the instructions in "AfterWorking Inside Your Computer" on page 9. For additional safety best practicesinformation, see the Regulatory Compliance Homepage atdell.com/regulatory compliance.Inside View of Your Computer87123651041optical drive2fan shroud3PCI-Express x16 card4processor fan and heat-sink assembly5power supply6hard drive7front bezel8drive cage Technical Overview

book.book Page 11 Monday, November 25, 2013 3:53 PMSystem-Board Components123451817161514131211 10 9 8761power button connector (LEDH1)2PCI-Express x16 card slot (SLOT2)3front-panel audio connector (AUDF1)4PCI-Express x1 card slot (SLOT1)5Mini-Card slot (MINI1)6power connector (ATX2)7processor socket8processor fan connector (FNCPU1)9memory-module connector (DIMM1)10memory-module connector (DIMM2)11front panel USB connector (USBF1)12main power connector (ATX1)13front panel USB connector (USBF2)14battery socket (BT1)15CMOS clear jumper (CMCLR1)16Password clear jumper (PWCLR1)17SATA connector (SATA 0)18SATA connector (SATA 1)Technical Overview 11

book.book Page 12 Monday, November 25, 2013 3:53 PMRemoving the Computer CoverWARNING: Before working inside your computer, read the safety informationthat shipped with your computer and follow the steps in "Before You Begin" onpage 7. After working inside your computer, follow the instructions in "AfterWorking Inside Your Computer" on page 9. For additional safety best practicesinformation, see the Regulatory Compliance Homepage atdell.com/regulatory compliance.Procedure1Place the computer on its side with the computer cover facing up.2Using a screwdriver, remove the screws that secure the computer cover tothe chassis.3Release the computer cover by sliding it away from the front of the computer.4Lift the cover away from the computer and set it aside.12121computer cover Removing the Computer Cover2screw

book.book Page 13 Monday, November 25, 2013 3:53 PMReplacing the Computer CoverWARNING: Before working inside your computer, read the safety informationthat shipped with your computer and follow the steps in "Before You Begin" onpage 7. After working inside your computer, follow the instructions in "AfterWorking Inside Your Computer" on page 9. For additional safety best practicesinformation, see the Regulatory Compliance Homepage atdell.com/regulatory compliance.Procedure1Connect all the cables and fold the cables out of the way.2Ensure that no tools or extra parts are left inside the computer.3Align the tabs at the bottom of the computer cover with the slots located along theedge of the chassis.4Press the computer cover down and slide it towards the front of the computer.5Replace the screws that secure the computer cover to the chassis.6Place the computer in an upright position.PostrequisitesFollow the instructions in "After Working Inside Your Computer" on page 9.Replacing the Computer Cover 13

book.book Page 14 Monday, November 25, 2013 3:53 PMRemoving the Fan ShroudWARNING: Before working inside your computer, read the safety informationthat shipped with your computer and follow the steps in "Before You Begin" onpage 7. After working inside your computer, follow the instructions in "AfterWorking Inside Your Computer" on page 9. For additional safety best practicesinformation, see the Regulatory Compliance Homepage atdell.com/regulatory compliance.PrerequisitesRemove the computer cover. See "Removing the Computer Cover" on page 12.Procedure1Press in on the fan shroud and lift it to release the tabs that secure the fan shroud tothe processor fan and heat-sink assembly.2Lift the fan shroud and set it aside.21114 processor fan and heat-sink assemblyRemoving the Fan Shroud2fan shroud

book.book Page 15 Monday, November 25, 2013 3:53 PMReplacing the Fan ShroudWARNING: Before working inside your computer, read the safety informationthat shipped with your computer and follow the steps in "Before You Begin" onpage 7. After working inside your computer, follow the instructions in "AfterWorking Inside Your Computer" on page 9. For additional safety best practicesinformation, see the Regulatory Compliance Homepage atdell.com/regulatory compliance.Procedure1Place the fan shroud over the processor fan and heat-sink assembly.2Gently press the fan shroud until the tabs on the fan shroud snap into place.Postrequisites1Replace the computer cover. See "Replacing the Computer Cover" on page 13.2Follow the instructions in "After Working Inside Your Computer" on page 9.Replacing the Fan Shroud 15

book.book Page 16 Monday, November 25, 2013 3:53 PMRemoving the Memory Module(s)WARNING: Before working inside your computer, read the safety informationthat shipped with your computer and follow the steps in "Before You Begin" onpage 7. After working inside your computer, follow the instructions in"After Working Inside Your Computer" on page 9. For more safety best practices,see the Regulatory Compliance home page at dell.com/regulatory compliance.Prerequisites1Remove the computer cover. See "Removing the Computer Cover" on page 12.2Remove the fan shroud. See "Removing the Fan Shroud" on page 14.Procedure1Locate the memory-module connector on the system board. See "System-BoardComponents" on page 11.2Press out the securing clip at each end of the memory-module connector.3Grasp the memory module and pull it upward.NOTE: If the memory module is difficult to remove, hold and gently pull itupward from one end and then on the other end until the memory module isdisengaged from the connector.321161securing clips (2)3memory-module connector Removing the Memory Module(s)2memory module

book.book Page 17 Monday, November 25, 2013 3:53 PMReplacing the Memory Module(s)WARNING: Before working inside your computer, read the safety informationthat shipped with your computer and follow the steps in "Before You Begin" onpage 7. After working inside your computer, follow the instructions in"After Working Inside Your Computer" on page 9. For more safety best practices,see the Regulatory Compliance home page at dell.com/regulatory compliance.Procedure1Press out the securing clip at each end of the memory-module connector.2Align the notch on the memory module with the tab on the memory-moduleconnector.131tab3memory module223notchInsert the memory module into the memory-module connector, and press thememory module down until it snaps into position and the securing clips lock inplace.Replacing the Memory Module(s) 17

book.book Page 18 Monday, November 25, 2013 3:53 PMPostrequisites1Replace the fan shroud. See "Replacing the Fan Shroud" on page 15.2Replace the computer cover. See "Replacing the Computer Cover" on page 13.3Follow the instructions in "After Working Inside Your Computer" on page 918 Replacing the Memory Module(s)

book.book Page 19 Monday, November 25, 2013 3:53 PMRemoving the Graphics CardWARNING: Before working inside your computer, read the safety informationthat shipped with your computer and follow the steps in "Before You Begin" onpage 7. After working inside your computer, follow the instructions in"After Working Inside Your Computer" on page 9. For more safety best practices,see the Regulatory Compliance home page at dell.com/regulatory compliance.Prerequisites1Remove the computer cover. See "Removing the Computer Cover" on page 12.2Remove the fan shroud. See "Removing the Fan Shroud" on page 14.Procedure1Using a screwdriver, remove the screw securing the graphic card in place.2Push the securing tab down, grasp the card by its top corners, and then ease it outof the connector.NOTE: Remove any PCI-Express x1 card (if present) before you remove thegraphic card.3121screw3securing tab2graphics cardRemoving the Graphics Card 19

book.book Page 20 Monday, November 25, 2013 3:53 PMReplacing the Graphics CardWARNING: Before working inside your computer, read the safety informationthat shipped with your computer and follow the steps in "Before You Begin" onpage 7. After working inside your computer, follow the instructions in"After Working Inside Your Computer" on page 9. For more safety best practices,see the Regulatory Compliance home page at dell.com/regulatory compliance.Procedure1Locate the PCI-Express x16 card slot. See "System-Board Components" on page 11.2Align the grap

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