Military Service Organizations

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ServiceOrganizationsA comprehensive listing of public and government organizations providingsupport targeted to service members and their families.September 2010Providing policy, tools, and resources to further enhance the quality of life of service members and their families.

Service OrganizationsTABLE OF CONTENTSMILTARY SERVICE RELIEF ORGANIZATIONS . 1CASUALTY ASSISTANCE . 2CHILDREN AND YOUTH. 6COUNSELING . 10DEPLOYMENT SUPPORT . 14EDUCATION PROGRAMS . 19SCHOLARSHIPS AND TUITION ASSISTANCE . 22EMERGNCY FINANCIAL ASSISTANCE . 29EXCEPTIONAL FAMILY MEMBER SUPPORT . 32FINANCIAL READINESS . 36HOUSING. 39LEGAL ASSISTANCE . 42RECREATION . 45RELOCATION . 47SPOUSE EMPLOYMENT . 52TRANSITION ASSISTANCE . 55WOUNDED WARRIOR SUPPORT . 59Page ii

Service OrganizationsMILTARY SERVICE RELIEF ORGANIZATIONSEach branch of Service has a relief organization that provides service members and their familieswith financial assistance in times of need. Typically, these organizations provide emergencyfinancial assistance to address the following needs: food, rent, and utilities emergency transportation and vehicle repair funeral expenses medical/dental expenses personal needs when pay is delayed or stolen undergraduate-level education for children of service members through scholarshipsbased primarily on financial needThe Service relief organizations do not provide financial assistance to: pay bills for nonessentials finance ordinary leave, liberty, or vacation pay fines or legal expenses pay taxes liquidate or consolidate debt purchase a home or make home improvements purchase, rent, or lease a vehicle cover bad checks or pay credit card bills help service members and their families live beyond their meansThe financial assistance is usually provided to service members and their families throughinterest-free loans. When repayment is determined to cause a hardship on the family, theassistance can be provided through a grant that does not need to be repaid, or through acombination of grants and interest-free loans. The individual branches of Service relieforganizations are Army Emergency Relief (AER), Navy-Marine Corps Relief Society (NMCRS),Air Force Aid Society (AFAS), and Coast Guard Mutual Assistance (CGMA).Page 1

Service OrganizationsCASUALTY ASSISTANCEGOVERNMENT AND MILITARY PROGRAMSDepartment of Veterans Affairs (VA)The VA offers bereavement counseling to parents, spouses, and children of military personnelwho died in the service of their country. Family members of National Guard and Reserve servicemembers who die while on duty are also eligible. VA's bereavement counseling is free of chargeand provided at community-based Vet Centers. More information can be found on the VABereavement Counseling website.The VA Vet Center program is designed to provide readjustment counseling to veterans exposedto the uniquely stressful conditions of military service in a combat theatre of operations.Community-based Vet Centers also provide bereavement counseling services to survivingparents, spouses, children, and siblings of service members who die while on active duty, toinclude federally activated National Guard and Reserve personnel. Bereavement counselingincludes a broad range of transition services including outreach, counseling, and referral servicesfor family members. There is no cost for VA bereavement counseling. More information isavailable by contacting the Readjustment Counseling Service at 202-461-6530 or online at theVet Center website.ArmyThe Army Casualty website provides casualty assistance resources for family members to assistthem in their time of bereavement. Operated by the Army Casualty and Mortuary AffairsOperation Center (CMAOC), the Army Casualty site contains links to publications, laws, forms,benefits, terms, acronyms, and the Survivor's Casualty Assistance Guide. More information isavailable on the Army Casualty website.The MyArmyBenefits website provides summaries of federal and state benefits for over 150programs to include detailed information on the benefits available to active duty Soldiers, retiredSoldiers, Army National Guard Soldiers on federal and state active duty, Army National GuardSoldiers in drilling status, activated Army Reserve Soldiers, and drilling Army Reserve Soldiers.Included on the site are separate sections for Burial and Memorial Benefits, Continued HousingBenefits for Survivors, Death Gratuity Payments, Dependency and Indemnity Compensation(DIC), Survivors' and Dependents' Educational Assistance (DEA), and the Survivor Benefit Plan(SBP).Army Emergency Relief (AER) is a private, nonprofit organization whose sole mission is to helpSoldiers and their dependents. AER can provide emergency financial assistance to Soldiers(active duty and retired) and their dependents when there is a valid need. AER can assistsurviving family members by arranging necessary transportation, providing low-cost loans, andoffering other forms of support to Army families in need. More information is available on theAER website.Page 2

Service OrganizationsThe Army National Guard (ARNG) Casualty Notification/Casualty Assistance assists the ArmyCMAOC and Casualty Assistance Centers with the mission of assigning Casualty Notificationand Casualty Assistance Officers to help families during their time of need. More information isavailable on the ARNG Casualty Notification/Casualty Assistance website.Marine CorpsMarine Corps Casualty Assistance provides information and assistance to surviving familymembers to include death notification, coordination of funeral arrangements, and application forbenefits and entitlements. More information is available on the Marine Corps CasualtyAssistance website.The Navy-Marine Corps Relief Society (NMCRS) is a private, nonprofit organization providingfinancial, educational, and other assistance to Sailors, Marines, eligible family members, andsurvivors when in need. Services provided include emergency financial assistance, budgetcounseling, visiting nurses, and emergency financial assistance to qualifying Marines in the formof a low interest loan. NMCRS can assist surviving family members of fallen Marines andSailors by arranging transportation, providing low-cost loans, and offering other forms of supportto families in need. More information is available on the NMCRS website.NavyThe Navy Casualty Assistance Division provides family members of fallen Sailors withinformation and assistance during their time of need. The website lists several links to relevantforms and publications, including a link to the downloadable Department of Defense (DoD)Survivor's Guide to Benefits. More information is available on the Navy Casualty AssistanceDivision website.The NMCRS is a private, nonprofit organization providing financial, educational, and otherassistance to Sailors, Marines, eligible family members, and survivors when in need. Servicesprovided include emergency financial assistance, budget counseling, visiting nurses, andemergency financial assistance to qualifying Sailors in the form of a low interest loan. NMCRScan assist surviving family members of fallen Marines and Sailors by arranging transportation,providing low-cost loans, and offering other forms of support to families in need. Moreinformation is available on the NMCRS website.Air ForceThe Air Force Personnel Center (AFPC) Casualty Services website provides links anddocuments for service members and their families including contact information, forms, anddeath benefit information. Rather than being subject-oriented, the site uses a Question andAnswer format to address a wide range of topics. More information is available on the AFPCCasualty Services website (account required).Page 3

Service OrganizationsThe Air Force Mortuary Affairs Operations Center (AFMAOC) assists family members bycoordinating all available resources to support family needs following an unexpected loss of life.More information is available on the AFMAOC website.The Air Force Aid Society (AFAS) is a private, nonprofit organization providing emergencyfinancial assistance to Air Force members and their families, including interest-free loans, grants,or a combination of both. AFAS maintains an open door policy, encouraging individuals to applyfor assistance when they feel an emergency situation exists. AFAS provides emergencyassistance for surviving spouses and dependent minor orphans following the death of an AirForce member. More information is available on the AFAS website.Coast GuardThe Coast Guard Mutual Assistance (CGMA) is a private, nonprofit organization providingfinancial assistance to members of the Coast Guard community during times of need. CGMAprovides unremarried widowed spouses and the dependent children of deceased members of theCoast Guard with financial assistance to cover costs while waiting for Death Gratuity or otherinsurance payments. CGMA can also provide long-term financial assistance. More information isavailable on the CGMA website.COMMUNITY-BASED PROGRAMSAmerican Red CrossThe American Red Cross is the nation's premier emergency response organization. In addition todomestic disaster relief, the American Red Cross offers compassionate services in five otherareas: community services that help the needy; support and comfort for military members andtheir families; the collection, processing, and distribution of lifesaving blood and blood products;educational programs that promote health and safety; and international relief and developmentprograms. The Casualty Travel Assistance Program (CTAP) provides travel assistance for twoimmediate family members to attend a memorial or funeral service for a service member killedon active duty in a combat zone, and to travel to the bedside of a service member wounded in acombat zone. Assistance includes funding for roundtrip airfare, lodging costs, and food andincidentals. The American Red Cross also provides assistance and information in preparing,developing, and obtaining sufficient evidence to support applicants’ claims for veterans’benefits. More information can be found on the American Red Cross website.Armed Forces Foundation Bereavement ProgramArmed Forces Foundation provides emergency financial assistance, vehicle modifications,laptops, housing assistance, tickets to recreation events, phone cards, and transportationassistance. The Armed Forces Foundation's Bereavement Program offers family retreats,provides for professional grief counseling in an attempt to help families cope with their loss, andhelps to offset funeral costs and travel arrangements for military families in times of mourning.More information can be found on the Armed Forced Foundation website.Page 4

Service OrganizationsChildren's Grief Education Association (CGEA) Military FamiliesThe CGEA is a 501(c)(3) nonprofit organization dedicated to serving the needs of grievingchildren and families and to providing education and support to those who serve them. Includedon the CGEA website are specific coping mechanisms targeted to children of military families.More information can be found on the CGEA website.Comfort Zone CampComfort Zone Camp is a bereavement camp for children started by West Point alumni. Thecamp’s program is designed to mirror the way a child grieves. Developed by grief therapists, itcombines activities such as arts, crafts, and games with quieter periods of reflection, allowingchildren to heal through play, smiles, tears, and memories. Each child is matched with a “BigBuddy,” a trained adult volunteer who spends the entire weekend with that child to providesupport and encouragement. Additionally, the children participate in Healing Circles led byexperienced grief professionals. More information about Comfort Zone Camp, a camp calendar,and application forms is available by calling (866) 488-5679 (toll free) or (804) 377-3430.Families United for Our Troops and Their MissionFamilies United for Troops and Their Mission is a nonprofit 501(c)(3) organization. They are agrassroots coalition of Gold Star and Blue Star families that provides a means for Gold StarFamilies, who have lost loved ones in the defense of the United Stated, to find solace in eachother’s company. More information can be found on the Families United for Our Troops andTheir Mission website.Gold Star Wives (GSW) of AmericaGSW of America is an organization of widows and widowers whose spouses died while onactive duty in the military or as the result of a military service-connected cause. The primarymission of GSW of America is to provide service, support, and friendship to others who havesuffered a similar loss. More information can be found on the GSW of America website.Tragedy Assistance Program for Survivors, Inc. (TAPS)TAPS is a national, nonprofit organization made up of, and providing services to, all those whohave lost a service member. TAPS provides surviving family members with assistance throughpeer support, crisis intervention, case work, grief and trauma resources, and the TAPS supportnetwork. More information can be found on the TAPS website.Page 5

Service OrganizationsCHILDREN AND YOUTHGOVERNMENT AND MILITARY PROGRAMSArmyArmy Children, Youth and School Services (CYS) provides service members and their familieswith a wide range of information and services. CYS can provide information regarding child carecenters, Family Child Care homes, referral services, School-Age Services, middle school andteen programs, and sports and fitness programs for children and youth. More information isavailable on the Army CYS website.The MyArmyBenefits website provides summaries of federal and state benefits for over 150programs to include detailed information on the benefits available to active duty Soldiers, retiredSoldiers, Army National Guard Soldiers on federal and state active duty, Army National GuardSoldiers in drilling status, activated Army Reserve Soldiers, and drilling Army Reserve Soldiers.Included on the site are separate sections for Child Development Centers, CYS, Family ChildCare, and School-Age Services and Care.The Army Reserve Child and Youth Program provides classes, camps, and other activities forchildren of Reserve Soldiers. More information is available on the Army Reserve Child & YouthServices website.The National Guard Child and Youth Program establishes and facilitates ongoingcommunication, involvement, support, and recognition between National Guard families and theNational Guard in a partnership that promotes the best in both. More information is available onthe National Guard Child and Youth Program website.Marine CorpsThe Marine Corps Children, Youth, and Teen Programs provide child care services for childrenages six months to eighteen years through Child Development Centers, Family Child Carehomes, School-Age Care, Resource and Referral, Youth Activities, Teen Activities, and YouthSports, Fitness, and Recreation Programs. More information is available on the Marine CorpsChildren, Youth, and Teen Programs website.NavyThe Navy Child and Youth Programs offer child care services through Child DevelopmentCenters, Child Development Homes (called Family Child Care Homes in other branches ofService), Youth and School-Age Care, and Teen Programs. More information is available on theNavy Child and Youth Programs website.The United States Navy Reserve (USNR) Ombudsman Online provides information for activatedand mobilized Reserve Sailors to include topics pertaining to child care for deployed Sailors. TheNavy Ombudsman program can help Navy Reserve service members find information related toPage 6

Service Organizationschild care and child care resources in their local communities. More information is available onthe USNR Ombudsman website.Air ForceThe Air Force Family Member Programs provide Child Development Centers, Family ChildCare Programs, and School-Age Care Programs. More information is available on the Air ForceFamily Member Programs website.The National Guard Child and Youth Program establishes and facilitates ongoingcommunication, involvement, support, and recognition between National Guard families and theNational Guard in a partnership that promotes the best in both. More information is available onthe National Guard Child and Youth Program website.Family Readiness Offices can help Air Force Reserve service members with a number ofdeployment-related issues. Support provided includes resources and referral services toappropriate programs in the local civilian community. More information is available on theUnited States Air Force Reserve (USAFR) Family Readiness website.Coast GuardThe United States Coast Guard (USCG) offers the Child Care Program and support throughinstallation Child Development Centers and Family Child Care providers in Coast Guardcontrolled housing. The program also provides families with referrals and contact informationfor child care agencies in the local community. Coast Guard Reserve service members recalled toactive duty can access the same services as active duty members of the Coast Guard. Moreinformation is available on the USCG Child Care Program website.COMMUNITY-BASED PROGRAMSArmed Services Young Men's Christian Association (ASYMCA)The ASYMCA is a nonprofit 501(c)(3) national member association of the YMCA that workswith the Department of Defense (DoD). Included in the many programs offered through theASYMCA are parenting workshops, "Daddy & Me Playmornings," "Mommy & MePlaymornings," and the "Mom and Tots Time" program. More information is available on theASYMCA website.National Association of Child Care Resource and Referral Agencies (NACCRRA)NACCRRA works with more than 700 state and local Child Care Resource and Referralagencies nationwide to help ensure that families in the United States have access to high-quality,affordable child care. Through several civilian/military efforts between the Services, NACCRRAand Child Care Resource and Referral agencies work to build the quality and capacity of childcare throughout the country for service members and their families. More information on all ofPage 7

Service Organizationsthe available programs and services can be found on the NACCRRA website. Joint effortsbetween NACRRA and the branches of Service include: Army Child Care in Your Neighborhood (ACCYN) – ACCYN pilot sites for Armyfamilies helps families find high-quality child care programs at a cost comparable tothose on the installation through fee assistance. Pilot sites

Bereavement counseling includes a broad range of transition services including outreach, counseling, and referral services for family members. There is no cost for VA bereavement counseling. More information is available by contacting the Readjustment Counseling Service at 202-461-6530 or online at the . Vet Center website. Army

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