Hospital Introductory Pharmacy Practice Experience .

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Student Last, First Name:University of North CarolinaEshelman School of PharmacyProfessional Experience ProgramHospital IntroductoryPharmacy PracticeExperience(Hospital IPPE)Workbook2013TABLE OF CONTENTSFaculty/Staff Directory1Participating Hospitals2

Overview of Goals3Calendar of Activities4Medication Dispensing (Non IV)Section Overview5Required Activity Checklist5Practice Exercises7Medication Dispensing (IV)Section Overview12Required Activity Checklist12Practice Exercises13Pharmacy AdministrationSection Overview19Required Activity Checklist20Practice Exercises21Communication and Professionalism ActivitiesSection Overview23Required Activity Checklist24Patient History Interview Form25Drug Information Documentation Form (4 copies)28Summary of Assigned Readings & Topic Discussions36Summary of Reflective Essay38Reflective Essay Rubric39Preceptor & Student Evaluation of Workbook41Preceptor’s Evaluation of Student Performance42

UNC ESHELMAN SCHOOL OF PHARMACYPROFESSIONAL EXPERIENCE PROGRAMFACULTY/STAFF DIRECTORYOffice of Experiential EducationExperiential FacultyPhilip T. Rodgers, PharmD, BCPS, FCCPAssistant Dean of Pharmacy PracticePartnerships and Clinical Associate prodgers@email.unc.eduArea L AHEC - Debby Futrelldebby.futrell@arealahec.orgDuke Region – Kristen Campbellk.campbell@duke.eduCharlotte AHEC – Kim Leadonkim leadon@unc.eduKim LeadonDirector and Clinical Assistant ProfessorOffice:919/966-3023Email:kim leadon@unc.eduEastern AHEC - Dionne Knappknappd@ecu.eduCharlene WilliamsWestern Experiential Education CoordinatorOffice:828/250-3906Email:charlene williams@unc.eduMountain AHEC – Bill Hitchbill.hitch@mahec.netPam JacksonAdministrative AssociateOffice:919/966-8619Email:pam Jackson@unc.eduJanice JamesAdministrative Support SpecialistOffice:919/966-3039Email:janice james@unc.eduGreensboro AHEC - Peter GalPeter.gal@mosescone.comNorthwest Region – Kim Leadonkim leadon@unc.eduSouthern Regional AHEC – Susan MillerSusan.miller@sr-ahec.orgSoutheast Region – Kim Leadonkim leadon@unc.eduWake Region – Ryan Tabiskim leadon@unc.eduThank you to our team of workbook editors:Heidi Anksorus, Stephanie Kujawski, Susan Miller, Erinn Rowe, & Abbie Williamson1

North Carolina Hospitals Participating inUNC’s Hospital IPPE Program 2013Alamance Regional Medical CenterAlbemarle HospitalAngel Medical CenterBlue Ridge Regional HospitalBrunswick Novant Medical CenterCape Fear Valley Health SystemsCarolinaEast Medical CenterCarteret General HospitalCatawba Valley Medical CenterCentral Carolina HospitalChatham HospitalCMC MercyCMC PinevilleCMC UnionColumbus Regional Healthcare SystemDavis Regional Medical CenterDuke Raleigh HospitalDuke University HospitalFederal Medical CenterFirstHealth Moore Regional HospitalForsyth Medical CenterGranville Medical CenterHigh Point Regional HospitalHugh Chatham Memorial HospitalJohnston Health-SmithfieldLenoir Memorial HospitalMcDowell HospitalMedWest Harris Regional HospitalMedWest Haywood Regional HospitalMission HospitalsMorehead Memorial HospitalMoses Cone HospitalNash General HospitalNorthern Hospital of Surry CountyPender Memorial HospitalPerson Memorial HospitalPresbyterian Hospital – MatthewsRutherford HospitalSandhills Regional Medical CenterSoutheastern Regional Medical CenterThe Outer BanksThomasville Medical CenterTransylvania Regional HospitalUNC HospitalsV.A. Medical Center – FayettevilleV.A. Medical Center – SalisburyValdese General HospitalVidant Chowan HospitalVidant Edgecombe HospitalVidant Medical CenterVidant Roanoke-Chowan HospitalWakeMed Cary HospitalWakeMed Raleigh HospitalWayne Memorial HospitalWesley Long HospitalWilkes Regional Medical CenterWilson Medical CenterWomack Army Medical Center2

OVERVIEW OF GOALS THE STUDENT SHOULD SPEND THE MAJORITY OF THEIR TIME IN THE INPATIENT PHARMACYLEARNING THE ROLES AND RESPONSIBILITIES OF EVERY STAFF MEMBER. THIS IS A MEDICATIONUSE PROCESS AND SYSTEMS BASED EXPERIENCE, NOT A CLINICAL EXPERIENCE.STUDENTS SHOULD BE ENCOURAGED TO WORK WITH PHARMACY TECHNICIANS, INCLUDINGTHOSE RESPONSIBLE FOR PURCHASING, FILLING MEDICATION DISPENSING MACHINES, AS WELLAS THOSE IN SATELLITE LOCATIONS.PLEASE TAILOR ANY ADDITIONAL DISCUSSIONS TO DEVELOPING THE STUDENT UNDERSTANDINGOF THE MEDICATION USE PROCESS IN THE HOSPITAL.The primary intent of the Hospital IPPE is to facilitate students’ continuing professional developmentin the context of the hospital pharmacy practice setting. Through structured activities andassignments, students will build upon knowledge and skills developed in the first year of the didacticcurriculum. Students will continue to explore the concepts of professionalism and sharedaccountabilities for health care outcomes; formulate a personal philosophy of and approach toprofessional practice; expand drug and disease knowledge; and develop practical, critical thinkingand life-long learning skills. This experience seeks to provide students with direct exposure to thedynamics of the hospital pharmacy workplace and to guide them to a realistic assessment of thechallenges and opportunities that exist therein.Activities of the hospital IPPE focus on clarifying distinguishing characteristics of hospital pharmacypractice and developing fundamental skills necessary to practice effectively in the hospitalpharmacy setting. This workbook will supplement the student’s learning during this month-longpractice experience. An answer key is not provided as most of the workbook questions areinstitution-specific. Hospital Pharmacy Director’s Forum is a required book for the Hospital IPPE.All students will receive a copy and all hospital IPPE preceptors will receive a copy in the mail alongwith a copy of the workbook. Some of the required readings are from this book.This experience will emphasize the following goals:1.Preparation & Dispensing of Medications: Assist in the preparation and dispensing ofcontrolled and non-controlled medications, under the direct supervision of a pharmacist,following existing standards of practice and the health system’s policies and procedures.2.Preparation & Dispensing of IV Medications: Assist in the preparation and dispensing ofintravenous medications, under the direct supervision of a pharmacist, following existingstandards of practice and the health system’s policies and procedures.3.Pharmacy Administration: Demonstrate an understanding of the organizational structureand role of the pharmacy department as well as the activities of pharmacy personnel inmedication management and patient safety.4.Communication and Professionalism: Demonstrate the ability to interact verbally and inwriting with healthcare providers and patients by gathering, organizing, and appropriatelyrecording information and by consulting and counseling. Take personal responsibility forattaining excellence in one’s own ability to provide pharmaceutical care. Demonstratemature and professional attitudes, habits and behaviors. Utilize the available primary,secondary, and tertiary references on site to respond to drug information questions.3

Hospital IPPE - Sample Calendar of ActivitiesWeek 1FOCUS: Distributionprocess/order entryAMAMAMAMAMOrientation to pharmacy, staff,and hospitalDiscuss goals and objectivesfor clerkship;set clearexpectationsCS dispensingAssist in filing automateddispensing equipmentCS dispensingAssist in filling automateddispensing equipmentActivity timePMPMPMPMControlled substance (CS)dispensing – work with techand/or pharmacistWork with tech/pharmacistfilling automated dispensingequipmentWork with a tech deliveringmedications/IVsPMOrder entryOrder entryOrder entry/ check cartsOrder entry/check cartsAMAMAMAMAMWeek 2Order entryWork with RN – observe medpassWork with purchasing personOrder entryDo medication histories and/ordischarge counselingActivity timeIntro to IVs – watch aseptictechnique video and/or reviewpolicies and proceduresFOCUS: Distributionprocess, medicationmanagementPMReview aseptic techniqueagain; practice on expiredIVsDo medicationhistories/dischargecounselingPMCheck cartsDiscussion with Director ofPharmacy about philosophy ofdepartment, role ofdepartment in the institutionCheck cartsCheck for expired medicationsin pharmacy or on nursing unitWork with person who doespharmacy personnelschedulingPMDiscuss with pharmacist thestandards of USP 797 cleanroomDiscuss with pharmacistprocess of determiningcompatibility and stabilityPMDiscuss withpharmacist/director aboutfunction of P&T Committeeand formulary systemDo medicationhistories/discharge counselingPMMidpoint evaluationActivity timeAMAMAMAMAMWeek 3IV RoomIV RoomP&T CommitteeIV RoomIV RoomIV RoomFOCUS: IV TherapyPMPMPMActivity timeDeliver IVs with techPMPMDeliver IVs with techActivity timeDeliver IVsWork with IV pharmacist onTPN and chemo calculationsand preparationAMAMAMAMAMOrder entryReview contents of crash cartwith a pharmacistDischarge counseling and/ormedication historiesActivity timeInfection Control meeting withDirector of PharmacyActivity timePMPMPMPMWeek 4FOCUS:PharmacyadministrationPMDiscuss with pharmacist thefunction of JCAHO andmedication standardsPharmacy staff meetingNew drug presentation topharmacy staffDiscuss with director orpharmacist the role ofpharmaceutical reps in thefacilityActivity timeFinal EvaluationConsider having student work a night/evening shift and a weekend to see differences in work flow4

Medication Dispensing (Non IV)Section Overview:The primary intent of the Hospital IPPE is to facilitate students’ continuing professional developmentin the context of the hospital pharmacy practice setting. Throughout the IPPE, students will buildupon knowledge and skills developed in the first year of the didactic curriculum, drawing upon thoseexperiences to develop their understanding of the medication use process, focusing specifically ondispensing. Students will take part in the shared accountability for health care outcomes, formulatea personal philosophy of and approach to professional practice, expand their drug and diseaseknowledge, and ultimately promote patient safety.1. Non-IV Medications: Assist in the preparation and dispensing of controlled and noncontrolled medications, under the direct supervision of a pharmacist, following existingstandards of practice and the health system’s policies and procedures. Upon completingthis rotation, students should be able to describe / discuss the following: The medication use process at the practice site Inventory control, purchasing procedures, and storage for controlled and noncontrolled medications in the hospital setting The management of a hospital’s formulary and how non-formulary requests,including patients’ personal medications, are addressed Strategies used by hospitals to assess drug utilization and handle drug shortageswithin the confines of legal requirements The process of dispensing controlled and non-controlled medications in aninstitutional setting following the health system’s policies and procedures The appropriateness of a medication order with the pharmacist while learning thesteps of order verification The process for disposing of expired controlled and noncontrolled medications How technology/automation assists in the medication use processREQUIRED ACTIVITY CHECKLIST: Preparation and Dispensing of Non-IV MedicationsNote to preceptor: Students should have considerable exposure to this area of pharmacy practiceduring the practice experience. This exposure should include “hands on” participation whenpossible. These activities should be performed in patient care areas and pharmacy satellitelocations in addition to the central pharmacy, if applicable. Students should be encouraged to workwith pharmacy technicians when performing most of these activities.Non-IV Medications(40 hours is recommended to meet the above objectives and required activities;preceptor may reduce number of hours if student has been employed as apharmacy technician in a hospital inpatient pharmacy for at least 300 hours).Assessment:PreceptorSign Offw/initial anddateIdentify and list the components of the medical record. As available at yourinstitution, take time to familiarize yourself with both paper and electronic charts.Order Entry and VerificationDiscuss computerized physician order entry (CPOE) with your preceptor. If5

available at your institution, observe CPOE for medications at the point of care;otherwise, assist in writing a medication order in a patient chart. Requiredreading: Electronic Prescribing (Director’s Forum, pages. 30 – 38)Assist in the interpretation and evaluation of medication orders, includingreviewing orders for duplications, allergies, interactions, and dosing.Discuss with a pharmacist how CPOE and associated order sets can affectworkflow (e.g. duplications, order necessity, etc.)Discuss a pharmacist’s management of orders for medications that are notroutinely stocked by the hospital (i.e. non-formulary medications).Accurately perform calculations necessary in filling medication orders.Identify ways to resolve incorrect medication orders at the point of orderverification.Observe how the clinical, decentralized, and/or staff pharmacists document theirclinical activities and/or recommendations.Medication Preparation and DispensingDescribe and participate in the process for prioritizing, preparing, anddistributing the medication once the order is deemed appropriate (includingparticipation in non-sterile compounding, if applicable).Assist in dispensing controlled substances, including documentation, securityprocedures, and reconciliation of any inventory discrepancies.Assist in dispensing unit dose drug orders.Assist in checking medications in medication carts and batch fills, if applicable.Assist in restocking automated dispensing equipment, including carousels,crash carts, and decentralized medication storage devices, if applicable.Assist in delivery of medications, including discussing appropriate use ofpneumatic tube systems and which medications may not be sent that route, aswell as delivery to decentralized automated dispensing cabinets, if applicable.AdministrationObserve a nurse during the medication administration process, including barcode scanning, infusion pump programming, and medication crushing, ifapplicable.Observe a respiratory therapist during medication administration, includingnebulizers and inhalers, as available.Inventory and StockDiscuss with pharmacy personnel the process for: ordering medications from a vendor and when to reorder medications/IVs, forboth controlled and non-controlled substances. assessing utilization and modifying par levels of medications stored indecentralized automated dispensing equipment, if applicable. how patients’ home medications are handled when patients bring theminto the hospital upon admission. Review your institution’s policies andprocedures, as appropriate.Participate in the process of checking for expired medications in the pharmacyand the subsequent deposition of the medications.Medication ReconciliationDescribe with your preceptor the purpose and process of the medicationreconciliation process at the hospital. Required reading: Making InpatientMedication Reconciliation Patient Centered, Clinical Relevant, andImplementable: A Consensus Statement on Key Principles and NecessarySteps (Jt Comm J Qual Patient Saf 2010) (available 849/pdf)Participate in the medication reconciliation process with appropriate hospitalpersonnel.6

PRACTICE EXERCISES: Medication Dispensing1.You receive an order for Toprol XL 100mg via NG tube daily. What problems, if any, doyou see with this order and why? What would you suggest to the physician as an alternativetherapy?2.Based on your time spent with a pharmacist responsible for order verification, fill in the chartfor 5 examples of renal adjustments you and the pharmacist completed.MedicationOriginalDoseCrClRenally adjusteddoseReference used toanswer question7

3.Using the below chart, list three common oral and intravenous C-II medications used in yourinstitution, their brand and generic names, a frequently seen dose, any specialconsiderations/counseling points, and the reversal agent used, if applicable.Brand/GenericNameFrequently UsedDoseSpecial Considerations/Counseling PointsReversal Agent Name(Note: not all CII medicationshave a reversal agent)OralOralOralIVIVIV8

4.Describe five new drugs you learned about during your IPPE. List their indications, dosing,and discharge counseling points.New DrugIndicationsDischarge Counseling Points5.On the day spent engaged in clinical activities, look at a patient’s chart that was admitted fora cardiac or respiratory condition. What labs have been ordered for the patient on admission? Whywere these specific labs selected?9

6.On the day spent engaged in clinical activities, look at a patient’s chart who has at least twoinsulin orders. What insulins were ordered? When are the Accu-Cheks ordered? Does the patienthave sliding scale insulin ordered as well? If so, please list the details of the sliding scale.7.A patient was admitted to a monitored bed for a questionable acetaminophen overdose.You have dispensed 20% acetylcysteine solution for this patient to take orally. The nurse calls youand asks how to administer this medication. What is your response?Reference (source(s) for answer)8.How are schedule II controlled substances ordered from a wholesaler?10

9.On a separate sheet, please discuss and answer the following questions with yourpreceptors (written answers required): How long is a DEA Form-222 valid after it is executed (signed and dated) by thepurchaser?According to federal law, order forms (DEA Form-222) must be maintained for howlong?Describe the filing process for controlled substances in the hospital pharmacy.Who is authorized to write an order for a controlled substance in the patient’s medicalrecord?How often is the facility required to make a complete and accurate record of allcontrolled substances on hand? Is this different from performing an inventory on allnoncontrolled substances on hand?How long should the facility keep invoices for controlled substances? Is this differentfrom maintenance of invoices for non-controlled substances?What documentation is required to account for wasting controlled substances in patientcare areas and in anesthesia? Is this the same procedure followed for wasting of noncontrolled substances?How does the pharmacy department dispose of expired or unused controlledsubstances?What are the security requirements for controlled substances in the pharmacy as wellas those in patient care areas?11

Medication Dispensing (IV)Section Overview:Throughout the Hospital IPPE experience, students should become very comfortable withmedication dispensing, acknowledging that this includes the preparation of IV formulations.Students will couple the knowledge and skills developed in the first year of the didactic curriculumwith the hands-on experience of the IPPE to further understand the dispensing and drug informationcomponents of IV medication use.IV Medications: Assist in the preparation and dispensing of intravenous medicationsfollowing existing standards of practice and the health system’s policies and procedures.Upon completing this rotation, students should be able to describe / discuss the following: The procedure for ensuring appropriateness and accuracy of IV medication orderswith a pharmacistThe differences between the preparation, handling, and disposal of hazardous andnon-hazardous IV agentsThe process for preparing IV medications containing a controlled substance (i.e.patient controlled analgesia and epidurals)Students will also be expected to demonstrate appropriate aseptic technique in preparingintravenous medicationsREQUIRED ACTIVITY CHECKLIST: Preparation and Dispensing of IV MedicationsIV Medications(40 hours is recommended to meet the above objectives and t

wesley long hospital . womack army medical center . 3 overview of goals the student should spend the majority of their time in the inpatient pharmacy learning the roles and responsibilities of every staff member. this is a medication use process and systems based experience, not a clinical experience. students should be encouraged to work with pharmacy technicians, including those .

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