Artificial Intelligence In Local Government

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Artificial Intelligence in Local GovernmentDeep Learning, Real-Time Object Detection & Case PrioritisationJillur QuddusLead Data Scientist & Principal Software Engineerjillur.quddus@methods.co.uk

Who we aremodernisationpartners for the UK public sectorDigitalTransformationLeaders750Allow re-usewherever possibleEmployees / associates7OfficesApproach enablesrapid progress30Years’ experienceServices AcrossLifecycle““Methods is one of the leadingProven resourcingdelivery model320 110 clientsliveprojects

Methods group of servicesBusiness TechnologyProfessional Services Large Scale Contract Disaggregation Exit & Transition Service Management, Siam Services ServiceNow Design Implementation & Support Business Change Management Transformation Delivery Project Management Services List X (SC, DV) 600 Associates Flexibility 13 CCS FrameworksDevelopmentCoreAzure Software Engineering Cloud Engineering Cyber Security Identity management and Trust Data migration & ML AWS & Azure Open technology Cloud Design & Architecture Azure (Microsoft Gold Partner) Office 365, Sharepoint Complex Cloud delivery &migrationDigital Discovery, Alpha Wardley Mapping Service Redesign User Research Digital Strategy TOM & referencearchitecturesAnalyticsEmerging Technology AI / machine learning RPA Blockchain / DLT IoT, locational technologies Data Science Data Sharing Big Data BI / MI Data/Information Strategy

Local Government PracticeOUR MISSIONWe are here to enable localgovernment to deliver better servicesDigital ModernisationDigital strategy, operatingmodels & Service designDigital ImplementationDesign implementation &support of digital servicestechnologiesWe’re passionate about local publicservices, many of our people are drawnfrom local government and public-sectorbackgrounds.We understand technology and how itcan enable local governmenttransformation.IT AdvisoryIT Strategy, service improvement& technical advisory servicesAnalyticsUsing data analytics to design &deliver better services

Artificial Intelligence in Local GovernmentUser-Driven Intelligent Public ServicesOur mission at Methods is to redesign public services centered around citizens and user needs. When we combine that with ArtificialIntelligence (AI) systems, we can fundamentally transform and revolutionize public services from today’s reliance on reactiveengagement with the public to proactive, low-friction, channel-agnostic and consent-based offerings. And we at Methods are at theforefront of that journey - working with a variety of local government bodies and organisations across the UK to make that vision areality.Artificial Intelligence Use Cases in Local GovernmentArtificial intelligence-driven systems are radically changingthe world around us. What was once the domain ofmathematicians and scientists is now readily accessibleand consumable through open source technology, cloudbased managed services and low-code platforms. In localgovernment, the meaningful applications of AI benefittingthe public are almost limitless, and include: Hyper-personalized services Proactive citizen engagement through channel-agnostic chatbotsand knowledge discovery Pothole, graffiti and fly-tipping prediction, detection and intelligentcase prioritisation Predictive maintenance of assets and allocation of resources Staff schedule and resource optimization Reducing carbon footprints and optimizing energy usage Combatting child abuse and financial fraudMethods are working with the Emerging Technology team at SwindonBorough Council on a wide range of innovative and exciting PoCsutilizing artificial intelligence and other emerging technologies .

Use Case – Report ItDeep Learning Real-Time Object Detection

Artificial Intelligence in Local GovernmentDeep Learning Real-Time Object DetectionWhat – Report It common service pattern.How – Real-time object detection using deep convolutionalneural networks embedded into devices supported by fast,high-throughput and low-latency neural architectures.Why – Additional actionable intelligence to aid in theautomated classification and prioritization of reports ofpotholes, graffiti and fly-tipping, amongst other case types,by members of the public.Benefitsa) Initial classification and filtering of images generated bymembers of the public and other channels.b) Fully or semi-automated prioritisation of cases includinggraffiti containing offensive or inappropriate content,gradient descent of potholes and fly-tipping volume.c) Real-time case creation by embedding real-time objectdetectors into live video streams via existing camerasfixed to council repair and maintenance vehicles - forexample the live identification and creation of pothole,graffiti and fly-tipping cases integrated with GPS andlocation services.Pothole and offensive graffiti real-time detection

Artificial Intelligence in Local GovernmentDeep Learning Real-Time Object Detection – Live Video StreamingMethods-trained neural networks embedded into live video streams and GPS/location services enabling proactive, real-time andevent-driven case detection, creation and prioritisation, seamlessly integrated into backend council case management systems andworkflows.Original video feedReal-time case detection integrated with GPS

Artificial Intelligence in Local GovernmentDeep Learning Real-Time Object Detection – Android Mobile AppMethods-trained neural networks embedded into citizen-facing mobile apps for members of the public to report cases and receiveproactive notifications on case progress, integrated with backend council case management systems and workflows.Methods’ Report It Mobile AppCitizen generated cases integrated withmobile location services

Use Case – PotholesActionable Pothole Detection

Artificial Intelligence in Local GovernmentActionable Pothole DetectionWhat – Actionable pothole detection.How – Deep learning combined with advanced imageprocessing and spatial techniques.Why – Not all potholes are created equal! Due to budgetaryand resource constraints, many local government bodiesmust prioritize potholes for repair, with depth and gradientdescent being the two most important attributes considered.BenefitsSource: Devon County report-a-problem/report-a-pothole/a) Automatically detect and classify actionable potholes forprioritisation i.e. steep vertical edges 40mm (latestapplied research only covers the identification ofpotholes using deep learning from images and videos,not their physical attributes which is required formeaningful prioritisation).b) Reusability of capabilities – the same advanced imageprocessing techniques may be applied to other casetypes including fly-tipping, and outside of the Report Itcommon service pattern.Methods’ Actionable Pothole Detection

Thank you!A big thank you to everyone who attended and contributed to the session.For further information on this approach or anything else relating to Methods and the work we do pleasecontact:Jillur is Lead Data Scientist in Methods Emerging Technology Practice. Hehas a background in computational mathematics and is a published artificialintelligence author with a professional background in JVM-based softwareengineering, machine learning, deep learning, applied graph theory and bigdata technical architecture.He has over 12 years of hands-on experience in architecting andengineering distributed, scalable, resilient, high-performance and secureJillur Quddussolutions used to combat serious organised crime, cyber-enabled crime,Lead Data Scientistfinancial crime and fraud. Jillur has extensive experience of working withinMethods Emerging Technology Practicecentral government, intelligence, law enforcement and banking, and hasworked across the world including in Japan, Singapore, Malaysia, HongJillur.quddus@methods.co.ukKong, Australia and New Zealand.info@methods.co.uk

Artificial Intelligence Use Cases in Local Government Artificial intelligence-driven systems are radically changing the world around us. What was once the domain of mathematicians and scientists is now readily accessible and consumable through open source technology, cloud-based managed services and low-code platforms. In local government, the meaningful applications of AI benefitting the .

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