Smarteh HMS Fidelio Interface

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Smarteh HMS Fideliointerface

Table of ContentsHMS FIDELIO INTERFACE DESCRIPTION31. Keycard System Service (KSS) example42. Room Data Service (RDS) example5Written by SMARTEH d.o.o.Copyright 2015-2018, SMARTEH d.o.o.SMARTEH FIDELIO INTERFACE DESCRIPTIONDocument Version: V.2.2 January, 2018SMARTEH FIDELIO INTERFACE DESCRIPTION 2

Fidelio Interface descriptionSmarteh Fidelio Interface, certified by MICROS-Fidelio corporation, is a software application usedas interface between the Hotel Management System (HMS) and the Smarteh Building Managementsystem (BMS).Hotel management system (HMS) is powerful application that performs essential financial and organizationalfunctions for hotels, motels and other forms of lodging. These functions include reservations, employeescheduling, accounting, property/maintenance management and customer relationship management.Building Management System (BMS) is a computer-based control system installed in buildings that controlsand monitors the building’s mechanical and electrical equipment systems such as Heating, Ventilation andAir-conditioning (HVAC), lighting, power systems, fire systems, access control , security systems andother. BMS system is also an important component to managing energy demand.To achieve the best possible performance from a hotel’s management system, an integration with buildingmanagement system in the hotel must be established to work together. This connectivity brings the newdimension of interoperability including the features that speed up and simplify all of the functions neededto serve guests, manage hotel operations, maintain and efficiently run enterprise (energy consumption,maintenance costs, .).The indispensable automated functions that includes the BMS automation systems canbe realized , as for example: managing the RFID keycards from the front desk automatically and in real timeexecution through the network the room management modes related to the guest reservation or arrival additional functions like room occupancy minibar control, room service and do not disturb statusesetc.Smarteh Fidelio Interface, is a service application which communicates with Fidelio HMS server over theEthernet - TCP/IP protocol.The data are exchanged using standard FIAS protocol.Due to the functionality of use for the BMS of the all available data ( Record-ID) typesby Micros-Fidelio Property Management System (PMS) standard, Smarteh Fidelio Interface applicationwas developed to support next Record-ID types: Key-card System Service (KSS) Room Data Service (RDS)Interfacing between the HMS and Smarteh BMS can be done on the same way, even if the HMS is not byFidelio, as far as the HMS supports the standard FIAS protocol.SMARTEH FIDELIO INTERFACE DESCRIPTION 3

In case that the HMS of the hotel is not supporting the FIAS protocol at all, the interfacing between theHMS and the Smarteh BMS can be done by directly sharing exchanging the needed data by the SQLdatabase or similar.1. KEYCARD SYSTEM SERVICE (KSS) EXAMPLEThe Keycard System Service (KSS) includes all needed data to handle online Keycard access features(make new guest keycard, delete guest keycard, change the guest keycard properties, ).Example: The receptionist enters the demand to create new card for certain guestroom. It reads notassigned RFID card on the reader near its terminal. Within few seconds this card is assigned to certainautomation controllers to open defined access doors ( room, floor, elevator.)Background: “make new guest keycard” request (with all related data) from reception (Fidelio HMS Client)is received on Fidelio HMS Server which then sends thisrequest to Smarteh Fidelio Interface. Requests are stored in Smarteh Fidelio Interface SQL database.Exchange KSS data flow concept.SMARTEH FIDELIO INTERFACE DESCRIPTION 4

2. ROOM DATA SERVICE (RDS) EXAMPLEThe Room Data Service (RDS) includes all needed data to handle Room Data Service features (turn do notdisturb on, set minibar rights, set TV rights, set room status, .).Example: Guest activates the Room Service demand on the room card-holder and leaves the room –expecting the staff will clean the room. This information-demand is automatically received on the receptionterminal.Background: The BMS (SCADA) receives this statuses from the room controller and generates “set roomstatus to dirty and vacant” request (with all related data) and writes it into SQL data base. Smarteh FidelioInterface handles request commands by reading SQL database room data and sends to Fidelio HMSServer which operates the request. Smarteh Fidelio Interface writes confirmation data to SQL database.Exchange RDS data flow concept.SMARTEH FIDELIO INTERFACE DESCRIPTION 5

SMARTEH d.o.o.Poljubinj 114, 5220 Tolmin, Sloveniatel.: 386(0)5 388 44 00fax.: 386(0)5 388 44 01info@smarteh.siwww.smarteh.com

Smarteh Fidelio Interface, is a service application which communicates with Fidelio HMS server over the Ethernet - TCP/IP protocol. The data are exchanged using standard FIAS protocol. Due to the functionality of use for the BMS of the all available data ( Record-ID) types

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