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iiCCNP ONT Portable Command GuideScott EmpsonHans RothCopyright 2008 Cisco Systems, Inc.Published by:Cisco Press800 East 96th StreetIndianapolis, IN 46240 USAAll rights reserved. No part of this book may be reproduced or transmitted in any form orby any means, electronic or mechanical, including photocopying, recording, or by anyinformation storage and retrieval system, without written permission from the publisher,except for the inclusion of brief quotations in a review.Printed in the United States of AmericaFirst Printing March 2008Library of Congress Cataloging-in-Publication Data:Empson, Scott.CCNP ONT portable command guide / Scott Empson, Hans Roth.p. cm.ISBN 978-1-58720-185-1 (pbk.)1. Computer networks--Examinations--Study guides. 2. Study guides. 3. Electronic dataprocessing personnel--Certification. I. Roth, Hans. II. Title.TK5105.5.E436 2008004.6--dc222008005013ISBN-13: 978-1-58720-185-1ISBN-10: 1-58720-185-2Warning and DisclaimerThis book is designed to provide information about the Cisco Certified NetworkProfessional (CCNP) 642-845 Optimizing Converged Cisco Networks (ONT) exam and thecommands needed at this level of network administration. Every effort has been made tomake this book as complete and as accurate as possible, but no warranty or fitness isimplied.The information is provided on an “as is” basis. The authors, Cisco Press, and CiscoSystems, Inc. shall have neither liability nor responsibility to any person or entity withrespect to any loss or damages arising from the information contained in this book or fromthe use of the discs or programs that may accompany it.The opinions expressed in this book belong to the author and are not necessarily those ofCisco Systems, Inc.

xvIntroductionWelcome to ONT! In 2006, Cisco Press came to me and told me, albeit very quietly, thatthere was going to be a major revision of the CCNP certification exams. Then they askedwhether I would be interested in working on a command guide in the same fashion as myprevious books for Cisco Press: the Cisco Networking Academy Program CCNA CommandQuick Reference and the CCNA Portable Command Guide. The original idea was to createa single-volume command summary for all four of the new CCNP exams. However, earlyon in my research I quickly discovered that there was far too much information in the fourexams to create a single volume; that would have resulted in a book that was neitherportable nor quick as a reference. So when I jokingly suggested that they let me author fourbooks—one for each exam—who would have expected Cisco Press to agree? Well, youhave to be careful for what you wish for, as Cisco Press readily agreed. Realizing that thiswas going to be too much for one part-time author to handle, I quickly got my colleagueHans Roth on board as a co-author.This book is the fourth and final volume in a four-volume set that attempts to summarizethe commands and concepts that you need to know in order to pass one of the CCNPcertification exams—in this case, the Optimizing Converged Cisco Networks (ONT) exam.It follows the format of my previous books, which are in fact a cleaned-up version of myown personal engineering journals— a small notebook that can be carried around and thatcontains little nuggets of information— commands that you forget, the IP addressingscheme of some remote part of the network, and little reminders about how to do somethingyou only have to do once or twice a year, but that is vital to the integrity and maintenanceof your network.With the creation of two brand-new CCNP exams, the amount of new information out thereis growing on an almost daily basis. There is always a new white paper to read, a newWebinar to view, another slideshow from a Networkers session that was never attended. Theengineering journal can be that central repository of information that won’t weigh youdown as you carry it from the office or cubicle to the server and infrastructure room in somebranch office.To make this guide a more realistic one for you to use, the folks at Cisco Press have decidedto continue with an appendix of blank pages—pages that are for you to put your ownpersonal touches—your own configs, commands that are not in this book but are needed inyour world, and so on. That way this book will hopefully look less like the authors’ journals,but more like your own.

xviNetworking Devices Used in the Preparation of This BookTo verify the commands that are in this book, many different devices were used. Thefollowing is a list of the equipment used in the writing of this book: C2620 router running Cisco IOS Software Release 12.3(7)T, with a fixed Fast Ethernetinterface, a WIC-2A/S serial interface card, and an NM-1E Ethernet interface C2811 ISR bundle with PVDM2, CMME, a WIC-2T, FXS and FXO VICs, running12.4(3g) IOS C2821 ISR Bundle with HWICD 9ESW, a WIC-2A/S, running 12.4(16) AdvancedSecurity IOS WS-C3560-24-EMI Catalyst switch, running 12.2(25)SE IOS WS-C3550-24-EMI Catalyst switch, running 12.1(9)EA1c IOS WS-C2960-24TT-L Catalyst switch, running 12.2(25)SE IOS WS-C2950-12 Catalyst switch, running version C2950-C3.0(5.3)WC(1) EnterpriseEdition software C1760 1FE VE 4SLOT DV Mainboard Port adapter with PVDM2, CMME, WIC-2A/S, WIC-4ESW, MOD1700-VPN with 32F/128D running c1700-bk9no3r2sy7mz.124-15.T1 C1751 1FE VE DV Mainboard with WIC-4ESW, MOD1700-VPN with 16F/64Drunning c1700-advsecurityk9-mz.124-5a Cisco 3640 with 32F/128DRAM memory, 3 Ethernet interfaces, 2-WIC-1T runningc3640-jk9o3s-mz.124-12a Cisco 4402 Wireless LAN Controller Cisco 1131 LWAP Cisco Wireless Control System, version 4.2.62.0 running on a Microsoft WindowsServer 2003 Enterprise EditionThese devices were not running the latest and greatest versions of IOS. Some of it isquite old.Those of you familiar with Cisco devices will recognize that a majority of these commandswork across the entire range of the Cisco product line. These commands are not limited tothe platforms and IOS versions listed. In fact, these devices are in most cases adequate forsomeone to continue their studies beyond the CCNP level as well.

xviiWho Should Read This BookThis book is for those people preparing for the CCNP ONT exam, whether through selfstudy, on-the-job training and practice, study within the Cisco Academy Program, or studythrough the use of a Cisco Training Partner. It also includes some handy hints and tips alongthe way to hopefully make life a bit easier for you in this endeavor. The book is smallenough that you will find it easy to carry around with you. Big heavy textbooks might lookimpressive on your bookshelf in your office, but can you really carry them all around withyou when you are working in some server room or equipment closet somewhere?Organization of This BookThis book follows the list of objectives for the CCNP ONT exam: Chapter 1, “Network Design Requirements,” offers an overview of the two differentdesign models from Cisco: the Service-Oriented Network Architecture and theEnterprise Composite Network Model. Chapter 2, “Cisco VoIP Implementations,” describes how to set up Cisco UnifiedCommunications Manager Express (CME) using the CLI, how to use the CLI forCME auto-configuration, how to install IP Communicator, and how to change codecsusing the CLI. Chapter 3, “Introduction to IP QoS,” describes how to configure QoS through the CLI,using Modular QoS CLI (MQC) for implementing QoS, implementing QoS usingAutoQoS, and implementing and monitoring QoS using Cisco Security DeviceManager (SDM). Chapter 4, “Implementing DiffServ,” describes how to use Network-BasedApplication Recognition (NBAR) for classification, configuring Priority Queuing(PQ), configuring Custom Queuing (CQ), configuring Weighted Fair Queuing (WQ),configuring Class-based Weighted Fair Queuing (CBWFQ), configuring Low LatencyQueuing (LLQ), configuring LLQ with Class-Based Weighted Random EarlyDetection (CBWRED), configuring traffic policing and shaping, and implementingQoS preclassify. Chapter 5, “AutoQoS,” includes topics such as the phases of AutoQoS, locationswhere AutoQoS can be implemented, router considerations and prerequisites, anddeploying AutoQoS on both routers and IOS-based Catalyst switches. Chapter 6, “Wireless Scalability,” includes topics such as configuring wireless LANQoS using the CLI, configuring encryption and authentication on lightweight accesspoints, and working with Cisco wireless control systems.Did We Miss Anything?As educators, we are always interested to hear how our students, and now readers of ourbooks, do on both vendor exams and future studies. If you would like to contact either ofus and let us know how this book helped you in your certification goals, please do so. Didwe miss anything? Let us know. Contact us at ccnpguide@empson.ca.

CHAPTER 2Cisco VoIPImplementationsThis chapter provides information and commands concerning the following topics: Cisco Unified Communications Manager Express (CME) Files— Moving Cisco Unified CME Files to the Router Flash Basic Manual CME Setup Using the CLI— Enabling Calls in the CME VoIP Network— Configuring DHCP for the VoIP Phones— Defining a DHCP Relay— Enabling Network Time Protocol— Creating Directory Numbers— Creating Phones CME Auto Configuration Using the CLI Installing IP Communicator Changing Codecs Using the CLI Router ConfigurationFigure 2-1 shows the network diagram to be used as a reference for the topics coveredin this chapter. The complete router configuration and the contents of the router’s flashmemory is given at the end of this chapter.

4Cisco Unified Communications Manager Express (CME) FilesFigure 2-1Cisco Unified Communications Manager Express Sample DesignWANfa 1/0CCMEfa 0/0192.168.30.1/24Lo 0192.168.31.1/24ALSWITCHH1H2Cisco Unified Communications Manager Express (CME) FilesCisco Unified Communications Manager Express is an IOS VoIP solution based on CiscoIntegrated Services Routers. There are specific Cisco Unified CME files for each CiscoUnified CME IOS. A tar archive or zip file contains the files needed for Cisco Unified CME.Be sure to download the correct version for your hardware platform and IOS load. This tararchive or zip file typically contains the phone firmware files that you require. Checkequipment and IOS compatibilities in “Cisco Unified Communication Manager Express 4.xSupported Firmware, Platforms, Memory, and Voice Products” found in the “Install andUpgrades” section of the Cisco Unified Communications Manager Express support pagesat cisco.com.The tar file does not need to be opened. The router will untar and copy the contents to therouter flash maintaining the directory structure specified in the tar file.Moving Cisco Unified CME Files to the Router FlashRouter# archive tar /xtract tftp://ip-address/tar-filename flash:Uncompresses and copies each file torouter flash memory.NOTE: Unzip the files to the TFTPserver before copying to router flash.

Basic Manual CME Setup Using the CLIRouter# copy tftp://ip-address/filename flash:Copies each file to router flash memory.Router(config)# tftp-serverflash:P0xxxxxxxxxx.binPermits TFTP access to the specifiedfile by the IP phones.NOTE: Each individual Cisco CMEphone firmware file requires aseparate tftp-server command.SCCP firmware is designated byP003xxyy.bin and SIP firmware byP0S3xxyy.bin.Basic Manual CME Setup Using the CLIRouter(config)# telephony-serviceEnters telephony-service )#max-ephones 24Sets the maximum number ofsupported IP phones.Router(config-telephony-service)#max-dn 48Sets the maximum number ofextensions.NOTE: The maximum number ofphones and extensions is platformand IOS version dependent.Router(config-telephony-service)#load 79xx P0xxxxxxxxxxIdentifies the Cisco IP phone firmwarefile to be used by specific Cisco IPphones when they register.Router(config-telephony-service)# ipsource-address 192.168.31.1Identifies the IP address and portnumber for IP phone registration.NOTE:The default port is 2000.Router(config-telephony-service)#create cnf-filesBuilds the XML configuration filesrequired for Cisco CME phones.Router(config-telephony-service)#reset sequence-allResets all phones one at a time.Router(config-telephony-service)#exitReturns to global configuration mode.5

6Basic Manual CME Setup Using the CLIEnabling Calls in the CME VoIP NetworkenableRouter eEnables privileged EXEC mode. Enteryour password if prompted.Router# configure terminalEnters global configuration mode.oice service voipRouter(config)# voEnters voice service configurationmode and specifies Voice over IP(VoIP) encapsulation.Router(config-voi-srv)# allowconnections h323 to h323Enables calls between specific types ofendpoints in a VoIP network.Router(config-voi-srv)# allowconnections h323 to SIPEnables calls between specific types ofendpoints in a VoIP network.Router(config-voi-srv)# allowconnections SIP to SIPEnables calls between specific types ofendpoints in a VoIP network.NOTE: A separate allow-connectionscommand is required for each type ofendpoint to be supported.Router(config-voi-srv)# sipEnters SIP configuration mode.NOTE: Required if you areconnecting IP phones running SIPdirectly in Cisco CME 3.4 and later.Router(config-voi-sip)# registrarserver expires max 600 min 60Enables SIP registrar functionality inCisco Unified CME with lowest values.NOTE: Cisco Unified CME does notmaintain a persistent database ofregistration entries across CME routerreloads. SIP phones will have toregister again.NOTE: Cisco recommends settingthe timers to their minimum values.Configuring DHCP for the VoIP PhonesRouter(config)# ip dhcp pool VoIP-POOLCreates a name for the DHCPserver address pool and entersDHCP pool configuration mode.Router(config-dhcp)# network192.168.30.0 255.255.255.0Specifies the IP address of theDHCP address pool to beconfigured.

Basic Manual CME Setup Using the CLIRouter(config-dhcp)# option 150 ip192.168.31.17Specifies the TFTP server addressfrom which the Cisco Unified IPphone downloads the imageconfiguration file.NOTE: This is your Cisco UnifiedCME router’s address. It isrecommended to choose aloopback address.Router(config-dhcp)# default-router192.168.30.1Specifies the gateway address for IPphone.Router(config-dhcp)# endReturns to privileged EXEC mode.Router(config)# ip dhcp excludedaddress 192.168.30.1 192.168.30.15Specifies any addresses not to bedynamically allocated.Defining a DHCP RelayNOTE: DHCP relay is required if the Cisco Unified CME router is not the DHCPserver and/or the CME router is not on a common segment with the VoIP phones.Router(config)# interface fastethernet0/0Enters interface configuration modefor the specified interface.Router(config-if)# ip helper-addressip-addressSpecifies the IP address for anyTFTP and/or DNS servers.NOTE: A separate ip helperaddress command is required foreach server if the servers are ondifferent hosts. You configuremultiple TFTP server targets byusing the ip helper-addresscommands for multiple servers.Router(config-if)# endReturns CLI to the privileged execprompt.

8Basic Manual CME Setup Using the CLIEnabling Network Time ProtocolRouter# configure terminalEnters global configuration mode.Router(config)# clock timezone CST -6Sets the time zone to CentralStandard Time (CST), which is 6hours behind UTC.Router(config)# clock summer-time CSTre cu r ri ng 2 S un M ar 2 :0 0 1 Su n No v 2: 00Optionally specifies daylight savingstime.NOTE: If the clock summer-timezone recurring command isspecified without parameters, thesummer time rules default toUnited States rules.Router(config)# ntp server ip-addressSynchronizes the software clock ofthe router with the specifiedNetwork Time Protocol (NTP)server.Router(config)# ntp masterEnables the router’s NTP server.NOTE: It is recommended to havea single authoritative timer orserver that all devices and servicesin the network query.Creating Directory NumbersRouter(config)# ephone-dn 1Configures a directory number.Router(config-ephone-dn)# number 1001Assigns a phone number of1001.Router(config-ephone-dn)# name Bob SmithAssigns a name to the directorynumber.Creating PhonesRouter(config)# ephone 1Enters the ephone configuration mode.Router(config-ephone)# mac-addressHHHH.HHHH.HHHHAssociates the MAC address withephone 1.NOTE: The address must be in theformat HHHH.HHHH.HHHH.Router(config-ephone)# type cipcConfigures the type of phone.

CME Auto Configuration Using the CLIRouter(config-ephone)# button 1:1Assigns the first button on the phone todirectory number 1.NOTE: The first 1 indicates the firstbutton. The colon indicates a normalringer. The second 1 representsdirectory number 1.NOTE: The Directory numberephone-dn 1, using phone number1001, with the associated name “BobSmith” is linked to ephone 1 with MACaddress HHHH.HHHH.HHHH.CME Auto Configuration Using the CLIWinnipeg(config)# telephony-service setupEnters CME autoconfiguration mode.Cisco IOS Telephony Services Setup:Do you want to setup DHCP service for yourIP Phones? [yes/no]: yesEnter yes or no.Configuring DHCP Pool for Cisco IOS Telephony Services:IP network for telephony-service DHCPPool: 192.168.30.0Enter DHCP pool network.Subnet mask for DHCP network :255.255.255.0Enter subnet mask.TFTP Server IP address (Option 150) :192.168.31.1Enter TFTP server address.Default Router for DHCP Pool :192.168.30.1Enter default router address.Do you want to start telephony-servicesetup? [yes/no]: yesEnter yes or no.Configuring Cisco IOS Telephony Services:Enter the IP source address for Cisco IOSTelephony Services : 192.168.31.1Enter source address.Enter the Skinny Port for Cisco IOS TelephonyServices : [2000]:Press Enter for defaultanswer of 2000.How many IP phones do you want to configure: [0]: 4Enter number of phones toconfigure.9

10CME Auto Configuration Using the CLIDo you want dual-line extensions assigned tophones? [yes/no]: yesAnswer yes or no.What Language do you want on IP phones :Choose the language on alian6Dutch7Norwegian8Portuguese9Danish10 Swedish11 Japanese[0]: 0Which Call Progress tone set do you wanton IP phones :0United n13Austria14Canada15JapanChoose the call progress tone.[0]: 0What is the first extension number you wantto configure : 5001Enter first number.

Installing IP CommunicatorDo you have Direct-Inward-Dial service forall your phones? [yes/no]: noAnswer yes or no.Do you want to forward calls to a voicemessage service? [yes/no]: noAnswer yes or no.Do you wish to change any of the aboveinformation? [yes/no]: noAnswer yes or no.11Setup completed configNOTE: The auto configuration does not prompt for information for individualdirectory numbers and phone specifics. The auto configuration programmingassigns phones and directory numbers in a first-come-first-served sequentialmanner.Installing IP CommunicatorDouble-click the CiscoIPCommunicatorSetup.exe icon (or run the programCiscoIPCommunicatorSetup.exe) to start the install wizard on your personal computer, asshown in Figure 2-2. Click Next and follow the onscreen instructions to accept the LicenseAgreement, shown in Figure 2-3.Figure 2-2Cisco IP Communicator InstallShield Wizard

12Installing IP CommunicatorFigure 2-3End User License AgreementWhen the installation is complete, you should see the InstallShield Wizard Completedscreen, as shown in Figure 2-4. Check the Launch Cisco IP Communicator check box andclick Finish. The Audio Tuning Wizard screen appears.Figure 2-4InstallShield Wizard CompletedFigure 2-5 shows the select audio devices screen of the Audio Tuning Wizard. Follow theinstructions and then click Next to continue.

Installing IP CommunicatorFigure 2-513Audio Tuning WizardOn the next screen, shown in Figure 2-6, you choose the appropriate devices from the dropdown lists and click Next.Figure 2-6Select Audio DevicesFigure 2-7 shows the Adjust the Listening Volume screen. Click Play and follow theonscreen instructions to adjust the liste

whether I would be interested in working on a command guide in the same fashion as my previous books for Cisco Press: the Cisco Networking Academy Program CCNA Command Quick Reference and the CCNA Portable Command Guide. The original idea was to create a single-volume command s

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