Aetna Senior Supplemental Insurance Ome Office Irectory
Aetna Senior Supplemental Insurance*Home office directory - Medicare SupplementThis directory also applies to: Accendo Insurance Company part of the CVS Health family of companies and Aetna affiliateNew Business SupportHours:M-F 7:30 AM-5:00 PM CTPhone: (866) 272-6630Fax: (877) 380-2777Email**: AetSSINewBusiness@aetna.com (Note: We do not accept applications via email)Make all checks payable tothe appropriateunderwriting companyMail new apps paying by check to:Aetna Senior Supplemental InsuranceP.O. Box 14399Lexington, KY 40512-9700If sending by courier:ConduentAttention: Aetna Senior Supplemental Insurance699 S. Keeneland DriveRichmond, KY 40475UnderwritingHours:M-F 8:00 AM-5:00 PM CTPhone: (866) 272-6630Fax: (855) 411-9633Email**: AetSSIUnderwriting@aetna.comCase ManagementHours:M-F 7:30 AM-5:00 PM CTFax: (855) 447-0391Fax only documents that a case manager specifically requestsPolicyholder ServicesHours:M-F 7:00 AM-7:00 PM CTPhone: (866) 272-6630 (TTY/TDD: 711)Send list bill paymentsAetna Senior SupplementalInsurance1 to:Fax: (855) 291-0553P.O. Box 3100Email**: AetSSIPHS@aetna.comHome Office DirectoryFrisco, TX 75034Available to answer questions about health conditionsor decline information only. For the status of pendingapplications, contact New Business Support.Mailing Address for RENEWAL PREMIUMS ONLYMake check payable to theappropriateunderwriting companyReference policyholdername and policy numberon all checks and correspondenceACIc/o Bank of AmericaLockbox ServicesP.O. Box 281067Atlanta, GA 30384-1067CLIFor policies processed after 6/2010c/o Bank of AmericaLockbox ServicesP.O. Box 742179Atlanta, GA 30374-2179GLAIC/GLICACC/AHIC/All other policyholder correspondenceMedicare Supplement PremiumsP.O. Box 741803Atlanta, GA 30374-1803ClaimsHours:M-F 7:00 AM-5:00 PM CTAetna Senior Supplemental InsuranceP.O. Box 14770Lexington, KY 40512-4770Phone: (866) 272-6630Fax: (855) 482-7876Email**: ClaimsMemberInquiries@aetna.com(insert name of underwriting company)P.O. Box 14770Lexington, KY 40512-4770CGFLP03588022321AHLICAetna Health and LifeInsurance CompanyP.O. Box 742448Atlanta, GA 30374-2104
Aetna Senior Supplemental Insurance*Home office directory - Final ExpenseThis directory also applies to: Accendo Insurance Company part of the CVS Health family of companies and Aetna affiliateNew Business SupportHours:M-F 7:30 AM-5:00 PM CTPhone: (866) 272-6630Fax for ACI/CLI applications: (877) 302-3304Fax for ACC applications: (877) -380-2777Email**: AetSSINewBusiness@aetna.com (Note: We do not accept applications via email)Make all checks payable tothe appropriate underwritingcompanyMail check and Final Expense payment form (do not include the application) to:Aetna Senior Supplemental InsuranceP.O. Box 14399Lexington, KY 40512-9700If sending by courier:ConduentAttention: Aetna Senior Supplemental Insurance699 S. Keeneland DriveRichmond, KY 40475Underwriting/Case ManagementHours:Phone: (866) 272-6630Fax: (877) 302-3304Policyholder ServicesHours:M-F 7:00 AM-7:00 PM CTACCCLI Protection SeriesPhone: (866) 951-0653Phone: (800) 416-8377Fax: (833) 659-1166Fax: (833) 656-2046Email**: AetSSIPHS@aetna.comOnly fax documents that a case manager specifically requestsACI/CLIPhone: (866) 272-6630(TTY/TDD: 711)Fax: (855) 291-0553Email**:1AetSSIPHS@aetna.comInsuranceAetna Senior SupplementalHome Office DirectoryMailing Address for RENEWAL PREMIUMS ONLYMake check payable to theappropriateunderwriting companyReference policyholder nameand policy number on allchecks and correspondenceACCAccendo InsuranceCompanyP.O. Box 14795Lexington, KY 40512CLI Protection SeriesACCPhone: (866) 951-0653Fax: (833) 659-1166Email**:AetSSICOMP-Claims@aetna.comACC Final ExpenseP.O. Box 14795Lexington, KY 40512CGFLP03588022321c/o Bank of AmericaLockbox ServicesP.O. Box 281067Atlanta, GA 30384-1067Continental Life Insurance Company ofBrentwood, TennesseeP.O. Box 936846Atlanta, GA 31193-6846ClaimsHours:M-F 7:00 AM-5:00 PM CTACICLIContinental Life InsuranceCompany of Brentwood,TennesseeP.O. Box 742179Atlanta, GA 30374-2179All other policyholder correspondence (ACI/CLI)Aetna Senior Supplemental InsuranceP.O. Box 14770Lexington, KY 40512-4770CLI Protection SeriesPhone: (800) 416-8377Fax: (855) 656-2046ACI/CLIPhone: (866) 272-6630Fax: (855) 829-4026Email**: AetSSICOMP-Claims@aetna.comACI/CLI Final ExpenseP.O. Box 680579Franklin, TN 37068-9923
Aetna Senior Supplemental Insurance*Home office directory - Complementary productsDental, Vision and HearingPolicyholder servicesHours:M-F 7:00 AM-7:00 PM CTPhone:ClaimsHours:(866) 272-6630M-F 7:00 AM-7:00 PM CT Fax: (972) 335-1349Email**:AetnaClaims@careington.comAddress: P.O. Box 60Frisco, TX 75034Phone: (866) 272-6630All other CLI complementary productsNew BusinessHours:M-F 7:30 AM-5:00 PM CTMake all checks payable tothe appropriateunderwriting companyPhone: (866) 272-6630Fax: (877) 380-2777Email**: AetSSINewBusiness@aetna.com(Note: We do not accept applications via email)Mail check to:Aetna Senior Supplemental InsuranceP.O. Box 14399Lexington, KY 40512-9700If sending by courier:ConduentAttention: Aetna Senior SupplementalInsurance699 S. Keeneland DriveRichmond, KY 40475UnderwritingHours:M-F 8:00 AM-5:00 PM CTPhone: (866) 272-6630Fax: (855) 411-9633Email**: AetSSIUnderwriting@aetna.comCase ManagementHours:M-F 7:00 AM-5:00 PM CTFax: (855) 447-0391Aetna Senior Supplemental Insurance1When requested, fax outstanding documents needed for policy issuePolicyholder ServicesHours:M-F 7:00 AM-7:00 PM CTPhone: (866) 272-6630(TTY/TDD: 711)Available to answer questions about health conditionsor decline information only. For the status of pendingapplications, contact New Business Support.Home Office DirectoryFax: (855) 829-4026Email**: AetSSIPHS@aetna.comCancer Plus policiesprocessed after 6/16/2013All othercomplementary policiesprocessed after 10/27/13For all policies processedprior to these dates:Mailing address for RENEWAL PREMIUMS ONLY:Make check payable to theappropriateunderwriting companyReference policyholdername and policy numberon all checks and correspondenceClaimsHours:M-F 7:00 AM-5:00 PM CTCGFLP03588022321Continental Life InsuranceCompany of Brentwood,TennesseeContinental Life InsuranceCompany of Brentwood,TennesseeContinental Life InsuranceCompany of Brentwood,TennesseeP.O. Box 742179Atlanta, GA 30374-2179P.O. Box 742179Atlanta, GA 30374-2179P.O. Box 791369Baltimore, MD 21279-1369Send all other policyholder correspondence to:Continental Life Insurance Company of Brentwood, TennesseeP.O. Box 14862Lexington, KY 40512Phone: (866) 272-6630Fax: (855) 829-4026Email**: AetSSICOMP-Claims@aetna.comAetna Senior Supplemental InsuranceP.O. Box 14862Lexington, KY 40512
Aetna Senior Supplemental Insurance*Home office directoryAgent ContractingHours:M-F 8:00 AM-5:00 PM CTPhone: (866) 272-6630Fax: (866) 618-4993Fax: (855) 571-3847 (change requests/additional documentation)Aetna Senior Supplemental Insurancec/o Contracting1021 Reams Fleming BlvdFranklin, TN 37064CommissionsHours:M-F 8:00 AM-5:00 PM CTPhone: (866) 272-6630Fax: (855) 816-4835Email**: AetSSICommissions@aetna.com- State appointments- Copy of existing commission schedule (postcontracting)- LIMRA certifications- EFT requests for commissions- Address/email changes- Commission questions- Commission statements- 1099 formsAetna Senior Supplemental Insurancec/o Commissions1021 Reams Fleming BlvdFranklin, TN 37064Agent Services (Sales)Hours:M-F 8:00 AM-5:00 PM CTPhone: (866) 272-6630- Sales suppliesFax: (855) 690-0893- Rates Insurance1Aetna Senior SupplementalEmail**: AetSSIinformation@aetna.com- Product trainingHome Office Directory- Webinar reservationsAetna Senior Supplemental Insurance- Commission advancing requestsc/o Agent Services- Aetna Quote & Enroll/E-App support1021 Reams Fleming Blvd- Contracting documentsFranklin, TN 37064- Commission schedulesAgent WebsiteTechnical SupportHours:M-F 8:00 AM-5:00 PM CTwww.aetnaseniorproducts.com(Website available 24 hours)For technical assistance(including registering your username andpassword):Phone: (800) 587-5139Email**: AetSSIWebAssist@aetna.com- Online registration- Password resets- Login assistance- Aetna Quote & Enroll/E-App support*All products underwritten by American Continental Insurance Company (ACI), Continental Life Insurance Company of Brentwood,Tennessee (CLI), both Aetna companies. Medicare Supplement underwritten by Aetna Health Insurance Company (AHIC), Aetna Healthand Life Insurance Company (AHLIC), both Aetna companies, and Accendo Insurance Company (ACC), Part of the CVS Health family ofcompanies and Aetna affiliate.**Do not use email to send applicant or policyholder information unless it is encrypted. It is possible that your e-mail communicationmay be accessed or viewed inappropriately by another Internet user while in transit to us. You can send information securely viaaetnaseniorproducts.com.CGFLP03588020121
Aetna Senior Supplemental InsuranceSales management teamWESTMIDWESTSOUTHTony ClarkKevin MooreRegional Vice PresidentEASTGeorge PelekanosRegional Vice PresidentJeff NasserRegional Vice PresidentRegional Vice LGALAFLAKHIDan MemoryTonya AddisonJustine SawyersSuzanne GuillebeauRick HuemmerRose FaulknerPaul EricsonColleen TrayserRegionalSales ManagerRegionalSales SpecialistRegionalSales ManagerRegionalSales SpecialistRegionalSales ManagerRegionalSales SpecialistRegionalSales ManagerRegionalSales Specialist 2020 Aetna Inc.CGFLP01892030620
WESTRegionalAK, AZ, CA, Vice PresidentCO, HI, IA,RegionalID, IL, KS,MT, ND, NE, Sales ManagerNV, OR, SD,RegionalUT, WA, WYSales SpecialistTony ClarkTony.Clark@aetna.com804-381-1068Dan MemoryMemoryD@aetna.com224-813-2260Tonya AddisonAddisonT@aetna.com959-299-4659SOUTHAL, AR,GA, LA,MS, NM,OK, TXRegionalVice PresidentKevin MooreMooreK7@aetna.com615-927-1089RegionalSales ManagerJustine SawyersSawyersJ@aetna.com214-789-4284RegionalSales SpecialistSuzanne KY, MI,MN, MO,NJ, PA,TN, WIRegionalVice PresidentGeorge ionalSales ManagerRick HuemmerHuemmerR@aetna.com615-917-2873RegionalSales SpecialistRose ionalCT, DC, DE, Vice PresidentFL, IN, MA,RegionalMD, ME, NC,NH, NY, OH, Sales ManagerRI, SC, VA,RegionalVT, WVSales SpecialistJeff NasserNasserJ@aetna.com317-910-2830Paul EricsonEricsonP@aetna.com615-202-9731Colleen TrayserTrayserC2@aetna.com615-807-7517Agent services team866-272-6630Aetna Health and Life Insurance CompanyAetna Health Insurance CompanyAmerican Continental Insurance CompanyContinental Life Insurance Company of Brentwood, TennesseeAccendo Insurance CompanyPart of the CVS Health family of companies and Aetna affiliatePolicy administered by Aetna Life Insurance Company and its affiliatesFor product availability, go to aetnaseniorproducts.com
P.O. Box 281067 Atlanta, GA 30384-1067 For policies processed after 6/2010 c/o Bank of America Lockbox Services P.O. Box 742179 Atlanta, GA 30374-2179 Aetna Health and Life Insurance Company P.O. Box 742448 Atlanta, GA 30374-2104 Aetna Senior Supplemental Insurance P.O. Box 14770 Lexington, KY 40512-4770 Medicare Supplement P
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Aetna Health Insurance Company of New York is a subsidiary of Aetna Inc., a publicly traded company. AHIC's business is composed solely of out-of-network POS business generated on products issued by its HMO affiliate, Aetna Health Inc. (a New York Corporation) (Aetna
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