Press Release Agarwal Packers And Movers Limited

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Press ReleaseAgarwal Packers and Movers LimitedMarch 17, 2021RatingsAmount(Rs. crore)RatingsRating ActionLong Term Bank Facilities68.62(Reduced from 69.00)CARE BBB; Stable(Triple B; Outlook: Stable)Reaffirmed; Outlookrevised from NegativeShort Term Bank Facilities16.00CARE A3 (A Three Plus)ReaffirmedFacilities/Instruments84.62(Rs. Eighty-Four Crore andSixty-Two Lakhs Only)Details of instruments/facilities in Annexure-1Total Bank FacilitiesDetailed Rationale & Key Rating DriversThe revision in the rating outlook for the bank facilities of Agarwal Packers and Movers Limited (APML) from negative tostable takes into account the lower than envisaged adverse impact of COVID-19 outbreak on the financial profile of thecompany in 9MFY21 (refers to the period from April 1, 2020 to December 31, 2020) characterized by the continuousimprovement in the monthly sales accrued by the company. This has been primarily on account of the sustained tractionfrom the home relocation segment. The ratings continue to derive strength from the experienced promoters, strongbrand presence in relocation business with pan-India presence along with reputed and well-diversified customer base.The ratings are, however, constrained by working capital intensive operations, competitive and fragmented nature of thefreight industry and sensitivity to changes in the overall economic conditions.APML sought moratorium for the debt servicing of its bank facilities for the period March 2020 to August 2020 from itslenders as a part of the COVID-19 - Regulatory Package announced by the RBI on March 27, 2020 and May 22, 2020. Themoratorium has been approved by the lenders. CARE has not recognized this instance as a default, as the same ispermitted by the RBI as part of the relief measures announced recently. The non-recognition of default in this case is asper the guidance provided by the SEBI circular SEBI/ HO/ MIRSD/ CRADT/ CIR/ P/ 2020/ 53 dated March 30, 2020.Key Rating Sensitivities:Positive factors: Factors that could lead to positive rating action/upgrade: Ability of the company to increase its scale of its operations annually by 30% or more as compared to past trend on asustained basis going forward while maintaining the profitability margins. Ability of the company to enhance its overall profitability to more than 15% on a sustained basis from the currentlevels by expanding its sectorial presence and offering more value-added services. Sizeable fund infusion by the promoters which would be utilized to reduce the total debt of the company to maintaintotal debt to PBILDT at 3x and below on sustained basis going forward.Negative factors: Factors that could lead to negative rating action/downgrade: Any sizeable capex undertaken by the company adversely impacting its capital structure with overall gearing of morethan 2.0x on a sustained basis. Any elongation in the collection period leading to further stretch in operating cycle of more than 60 days on asustained basis.Detailed description of the key rating driversKey Rating StrengthsExperienced PromotersMr Ramesh Agarwal and Mr Rajendra Agarwal are first generation entrepreneurs and started ‘packers-and-movers’business in 1987 under DRSL (earlier known as DRS Transport Services) under the banner of ‘Agarwal Packers andMovers’. The business was transferred to APML in 2009. Therefore, the promoters have experience of almost threedecades in this business. The promoters are assisted by an experienced management team of qualified professionalshaving adequate experience in their functions.Established brand in relocation business with pan India presence‘Agarwal Packers and Movers’ is well-established and renowned brand name in the packing and moving business. APMLhas an advantage of having a strong brand name among large fragmented players. APML provides relocation services tohousehold and corporate offices and commercial bulk transportation of goods on pan-India basis. The brand name‘‘Agarwal Packers and Movers” registered earlier in the name of ‘DRS Logistics Pvt Ltd’ (DRSL) has been registered in1CARE Ratings Limited

Press ReleaseAPML’s name since February, 2016. The company has a fleet of 1086 plus owned vehicles, around 2,000 vehicles oncontract as on December 31, 2020.Reputed and well-diversified customer baseAPML has several reputed clients from various industries like automobile, consumer electronics and chemicals. Thecompany has entered into an agreement with several reputed automobile companies for transportation of vehicles. Theprofitability is safeguarded through presence of escalation clauses in the contracts for any revision in costs.Furthermore, the company’s revenue is well diversified in terms of customers and business segments. During FY20, thetop 10 customers contributed 14% of the operating revenue (PY: 10%). The company has a fairly balanced segment-wiserevenue portfolio with 67% of FY20 operating revenue accruing from the relocation business (PY: 57%), 29% throughbulk transportation (PY: 39%) and remaining from international freight, domestic warehousing and other services.Continuous thrust on innovationAPML has continuously incorporating innovating products and methods to reduce its cost, improve operational efficiencyand increase customer satisfaction. Over the years, the company has introduced products and services such as truckingcubes, LED TV Boxes, Flexible fabric sheets to replace corrugated sheets, usage of bags for transportation of books andclothes instead of cartons. In order to provide safe and secured transportation of household good, the companyintroduced the concept of “Trucking cubes”. These cubes are primarily containers of various sizes (4, 8, 11 & 16 Feet)which are provided to customers thus giving them exclusive storage. For the company, these cubes have resulted insavings in fuel cost and packing costs.Moderate financial risk profileThe total operating income of APML witnessed a modest growth of 6% in FY20 (refers to the period April to March) toreach Rs. 631.37 crore vis-à-vis Rs. 593.72 crore in FY19 backed by the growth in the home relocation segment in the faceof the commercial slowdown during FY20, further exacerbated by COVID outbreak during March 2020. The householdsegment recorded a growth of 10% during FY20 and contributed 67% to the total operating income as compared to 57% during FY19. The PBILDT margin increased to 12.11% in FY20 from 11.74% in FY19 primarily on account of additionto the owned fleet by APML and increased contribution from the higher yielding home relocation segment. Also, theconcept of different size of cubes/container (4 feet, 8 feet, 16 feet, 24 feet, 32 feet) has resulted in cost saving (onaccount of adjustment and optimization of space available in the vehicle by using cubes) leading to improvement inprofitability margins. Further, the PAT margin of the company improved to 2.80% in FY20 (PY: 2.02%).During 9MFY21, the company accrued total operating income of Rs. 311.69 cr, this is however 36% lower than theincome of Rs. 483.35 cr accrued during 9MFY20 on account of the sluggish operations witnessed in Q1FY21 with delayedbookings and deliveries and movement of goods allowed only for essential items. However, the operations of thecompany picked up significantly starting from Q2FY21 onwards, with the company pre-COVID levels of monthly revenueduring September 2020. In addition to this, the PBILDT margin of the company stood at 12.92% during 9MFY21 as against11.60% on account of the growing traction witnessed from the higher yielding home relocation segment with the slowgrowth witnessed in the commercial segment with COVID-19 outbreak.During FY20, APML has restructured the entire funding of Rs. 75 cr raised from Baring Private Equity Asia (BPEA) in formof Non-Convertible Debentures (NCDs) and Cumulative Convertible Debentures (CCDs) such that the NCDs and CCDsamount to Rs. 37.50 crore each. In addition to this, the company also availed Rs. 30 cr of vehicle loans during FY20, dueto which the debt equity ratio of the company increased to 1.23x as on March 31, 2020 as compared to 1.19x as on March31, 2019. However, the overall gearing of the company improved to 1.35x as on March 31, 2020 as against 1.40x as onMarch 31, 2019 on account of lower utilization of the fund based limits, which stood outstanding at Rs. 24.41 cr as onMarch 31, 2020 as compared to Rs. 37.09 cr as on March 31, 2019. Further, the other coverage indicators continue toremain moderate in FY20 with total debt to GCA of 6.28x (PY: 6.57x) and PBILDT interest coverage ratio of 2.66x (PY:2.53x).Adequate LiquidityThe liquidity profile of APML is adequate with current ratio of 1.36x (PY: 1.23x) and cash and cash equivalents of Rs. 8.22cr as on March 31, 2020 (PY: Rs. 17.01 cr). The company has cash and cash equivalents (free) of Rs. 8.63 cr as onSeptember 30, 2020 and Rs. 18.79 cr (free: Rs. 11.58 cr) as on December 31, 2020. Further, APML has availed moratoriumfor the scheduled payments and interest servicing from its lenders for its bank facilities (vehicle loans and CC limits) aspart of COVID-19 - Regulatory Package announced by the RBI on March 27, 2020 and further extension on May 22, 2020for the periods April 2020 to August 2020. APML has scheduled repayments of Rs. 24.52 cr vis-à-vis projected GCA of Rs. 33.69 cr during FY21. The operations of the company remain working capital intensive on account of lower creditperiod being extended by the creditors and higher credit period offered to its clients. The company provides a creditperiod of around 45-60 days from the delivery of consignment, however, has to make majority of payments (approx 85%)to its vendors in advance for fuel. During FY20, the operating cycle of the company increased to 29 days as compared to20 days for FY19 on account of the elongation in the collection cycle to 43 days during FY20 as compared to 33 daysduring FY19. The operations of the company are funded largely through working capital facilities. APML has thesanctioned working capital limits of Rs. 44 cr (including CC limits of Rs. 28 cr and non-fund based limits of Rs. 16 cr) for the2CARE Ratings Limited

Press Releasebusiness operations. The utilization of the fund-based limits stood at 85% at a maximum level and 69% at the averagelevel for the last 12 months ending January 2021, while that of the non-fund based stood at 94%.Key Rating WeaknessesCompetitive and fragmented nature of the freight logistics industryThe relocation industry is highly fragmented due to low entry barriers. As a result, there is high competition from theunorganized market. Furthermore, around 80-85% of the road freight transport industry consists of small transportoperators that own less than five trucks, are fragmented and unorganized. The highly fragmented and unorganized natureof the industry results in price competition. However, the players with superior quality of service and presence indifferent locations across country and clientele across various industries would enjoy competitive edge and would be ableto garner more business and long term contracts. APML has a well-diversified customer portfolio with a pan-India reachwhich helps it to mitigate the risks.Sensitivity to changes in the overall general economic conditionsAPML’s operations are dependent on the overall economic condition of the country. Higher economic activity translatesinto higher freight movement which drives demand for road freight transport industry. Lorry hire charges, being themajor expense for the company is directly linked to the changes in the diesel prices. As a result, the company’s marginsare vulnerable to price hike of diesel. However, the risk is mitigated to a large extent with presence of fuel linked priceescalation clause in majority of its contracts.Industry OutlookWith the onset of COVID-19 pandemic in China during H2FY20 and subsequent spread to the rest of the world, thescenario was characterized by lockdowns and border closures that restricted the movement of goods and additionalprotocols (such as social distancing at warehouses) were introduced to ensure the safety of workers contributed tobottlenecks for freight. Operational constraints led to delivery delays, congestion, shortage of truck drivers and higherfreight rates. However, with the gradual relaxation in the lockdown restrictions and the subsequent revival in theconsumption demand with strong e-commerce growth and inventory rebuilding, the lead indicators for Q2FY21 havepointed towards a strong pick-up in the logistics sector. July and August largely saw continued momentum as theeconomy began to open up although traffic growth remained in the negative territory. The growth returned to thepositive territory in September, indicating a recovery on the ground. India’s major ports container traffic volumes for JulySeptember 2020 have de-grown 9% (2% growth in September) while rail Exim container volumes have de-grown YoY by6% (8% growth in September) for the same period, indicating a gain in market share for rail from road players. Therelocation industry is growing at a good pace because of a range of aligned factors some of which necessarily include agrowing floating population in India, a rise in the nuclear family, effortless relocation needs, requirement to move in newplaces without any hasslesAnalytical approach: - The rating is based on the consolidated financials of APML along with its subsidiaries owing tostrong operational & business linkages and under a common management. The list of group companies and subsidiariesconsidered for consolidated financial statements in FY20 are as under:Indian Subsidiaries% of shareholding as on March 31, 2020APM Highway Terminal Pvt Ltd100.00%APML Private Limited100.00%DRS Warehousing (North) Pvt Ltd100.00%Applicable CriteriaCriteria on assigning ‘outlook’ and ‘credit watch’ to Credit RatingsCARE's Policy on Default RecognitionFinancial Ratios - Non-Financial SectorLiquidity Analysis of Non-Financial Sector AnalysisRating Methodology - Service Sector CompaniesCARE's criteria for short term instrumentsRating Methodology: ConsolidationAbout the CompanyAPML was promoted in 2005 by Mr Ramesh Agarwal and Mr Rajendra Agarwal. The company was converted to limitedcompany on 28 December, 2010. Till 2009, these activities were carried out under DRS Logistics Pvt Ltd (DRSL) which wasstarted by two brothers under the banner of ‘Agarwal Packers & Movers’ (APM). DRS started logistics business in year1987 and in 1988 started the relocation business in the name of APM as a division of DRS. In 2005, APML wasincorporated as a separate company. The company was converted to limited company on 28 December, 2010. InFebruary, 2016 the brand name ‘APM’ was registered in the name of APML (earlier held by DRSL). The company is3CARE Ratings Limited

Press Releaseengaged in the business of packing and moving of goods (household and office relocation) and commercial bulktransportation of goods merchandise by mainly through surface transport and other transport modes. The company earnsmajority of revenue from relocation business (FY20: 67%); followed by bulk transportation (FY20: 29%) and remainingfrom warehousing and miscellaneous services.Brief Financials (Rs. crore)FY19 (A)FY20 (A)Total operating rall gearing (times)1.401.35Interest coverage (times)2.532.66A: AuditedStatus of non-cooperation with previous CRA: Not ApplicableAny other information: Not ApplicableRating History for last three years: Please refer Annexure-2Covenants of rated instrument / facility: Detailed explanation of covenants of the rated instruments/facilities is given inAnnexure-3Complexity level of various instruments rated for this company: Annexure 4Annexure-1: Details of Instruments/FacilitiesDate ofIssuanceCouponRateMaturityDateSize of theIssue(Rs. crore)Fund-based - LT-CashCredit---45.00Non-fund-based - STBG/LC---16.00Fund-based - LT-TermLoan--November 202323.62Name of theInstrument4Rating assignedalong with RatingOutlookCARE BBB; StableCARE A3 CARE BBB; StableCARE Ratings Limited

Press ReleaseAnnexure-2: Rating History of last three yearsCurrent RatingsName of gFacilities(Rs. crore)1.2.Fund-based - LT-TermLoanFund-based - LT-CashCreditLTLT-45.00-16.00CAREA3 EBBB;Stable1)CAREBBB;Negative(01-Jun-20)Date(s) &Rating(s)assigned in2017-20181)Withdrawn(16-Feb-18)-1)CAREA3 1)CARE(11-MarA3 20)(01-Jun-20) 2)CAREA3 (05-Apr-19)STLT-CAREBBB;StableNon-fund-based - STBG/LCFund-based - LT-TermLoanDate(s) & Date(s) & Date(s) &Rating(s)Rating(s)Rating(s)assigned in assigned in assigned in2020-2021 2019-2020 2018-20191)CAREBBB; )BBB; Stable(05-Apr-19)3.5.Rating history1)CARE BBB;Stable(16-Feb-18)--1)CARE A3 (16-Feb-18)--1)Withdrawn(16-Feb-18)---Annexure-3: Detailed explanation of covenants of the rated instrument / facilities:Name of theDetailed explanationInstrumentA. Financial covenantsNon-Convertible DebenturesFirst ranking exclusive charge of debt service reserve amount and debt servicereserve account is to be created for NCDsB. Non-financial covenantsNon-Convertible DebenturesPersonal guarantee from Mr. Ramesh Kumar Agarwal, Mr. RajenderMeherchand Agarwal and Mr. Navneet AgarwalAnnexure 4: Complexity level of various instruments rated for this companySr.Name of the InstrumentNo.Complexity Level1.Fund-based - LT-Cash CreditSimple2.Fund-based - LT-Term LoanSimple3.Non-fund-based - ST-BG/LCSimpleNote on complexity levels of the rated instrument: CARE has classified instruments rated by it on the basis of complexity.This classification is available at www.careratings.com. Investors/market intermediaries/regulators or others are welcometo write to care@careratings.com for any clarifications.5CARE Ratings Limited

Press ReleaseContact usMedia ContactName: Mradul MishraContact no: 91-22-6837 4424Email ID: mradul.mishra@careratings.comAnalyst ContactGroup Head Name: Ms Ravleen SethiGroup Head Contact no: 011 - 4533 3251Group Head Email ID: ravleen.sethi@careratings.comRelationship ContactName: Swati AgrawalContact no: 91-11-4533 3237Email ID: swati.agrawal@careratings.comAbout CARE Ratings:CARE Ratings commenced operations in April 1993 and over two decades, it has established itself as one of the leadingcredit rating agencies in India. CARE is registered with the Securities and Exchange Board of India (SEBI) and alsorecognized as an External Credit Assessment Institution (ECAI) by the Reserve Bank of India (RBI). CARE Ratings is proud ofits rightful place in the Indian capital market built around investor confidence. CARE Ratings provides the entire spectrumof credit rating that helps the corporates to raise capital for their various requirements and assists the investors to forman informed investment decision based on the credit risk and their own risk-return expectations. Our rating and gradingservice offerings leverage our domain and analytical expertise backed by the methodologies congruent with theinternational best practices.DisclaimerCARE’s ratings are opinions on the likelihood of timely payment of the obligations under the rated instrument and are notrecommendations to sanction, renew, disburse or recall the concerned bank facilities or to buy, sell or hold any security.CARE’s ratings do not convey suitability or price for the investor. CARE’s ratings do not constitute an audit on the ratedentity. CARE has based its ratings/outlooks on information obtained from sources believed by it to be accurate andreliable. CARE does not, however, guarantee the accuracy, adequacy or completeness of any information and is notresponsible for any errors or omissions or for the results obtained from the use of such information. Most entities whosebank facilities/instruments are rated by CARE have paid a credit rating fee, based on the am

Mr Ramesh Agarwal and Mr Rajendra Agarwal are first generation entrepreneurs and started ‘packers-and-movers’ business in 1987 under DRSL (earlier known as DRS Transport Services) under the banner of ‘Agarwal Packers and Movers’. The business was transferred to APML in 2009.

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