Radiocommunication Field Handbook

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Radiocommunication Field HandbookQUICK REFERENCE - WHERE TO GET HELP (More Appendix F)CONTACT * - SupervisorOFFICECell / Pager Radio Call SignRADIO OPERATIONS - Victoria (343B Bay Street) [ Mail: V8W3E7 / Courier: V8T1P5 ]Barry Cowan686-2436 686-24364W7Vacant387-6650 686-24354W3Vacant387-6650 686-24344W4Jim Riddell387-6650 686-24374W2Dave Miller*387-3500 881-63364W5Dustin Boggs387-6650 361-50424W6Admin Assistant (Vacant)387-6654COAST FOREST REGION Nanaimo (2100 Labieux Road)Vacant*Glenn Allen*751 7084 713-272332Cezar Fador751-7174 741-633432AMike Pepin751-7175 741-633332BNORTHERN INTERIOR FOREST REG - Prince George (3980-22nd Avenue)Vacant*Don Lewis*565-8848 612-7823Car41Eric Arsenault565-6028 613-8488Car44Smithers (3333 Tatlow Road)Harold Langille847-6332 877-1132Car42Bill English847-6333 877-2835Car45Charlie Lake (Dave Johnson Bldg. - Mile 52.2 Alaska Hwy.)Don Anderson262-3331 262-8421Car43SOUTHERN INTERIOR FOREST REG - Kamloops (441 Columbia Street)Vacant*Vacant*3RA15April Sjodin828-4560 571-45373RA14Williams Lake (1010A Mackenzie Avenue North)Kevin Larsen398-4460 267-21153RA12Castlegar (845 Columbia Ave)Mark Tack365-8634 304-88763RA95Rowe Barnett365-8635 608-05913RA10Cranbrook (1902 Theatre Road)Dave Gaspar426-1757 489-97873RA13Vernon (2501 - 14th Ave)Gavin Henry550-2200 260-02943RA11Fire CampsFire Camp 1: (AC: 403)997-3369Fire Camp 2: (AC: 403) 997-3366Fire Camp 3: (AC: 403)997-4494Fire Camp 4: (AC: 403) 997-3368Fire Camp 5: (AC: 403)997-3362Fire Camp 6: (AC: 403) 997-3367Fire Camp 7: (AC: 403)Fire Camp 8: (AC: 403)PETUNIA:(AC: 403)997-0547IRIS:(AC:403)997-2318FS632 20102BC Forest Service

Radiocommunication Field HandbookCONTENTSQUICK REFERENCE - WHERE TO GET HELP (More Appendix F) 2THE B.C. FOREST SERVICE RADIO SYSTEM8AUTHORIZATION - INDUSTRY CANADA8VHF HANDHELD AND MOBILE RADIOS8OPERATING PROCEDURES9LETTERS OF AUTHORITY10LOGGING ROADS10EMERGENCY PROCEDURES AND REPORTING ACCIDENTS12LicensingFederal Regulations88Range8Tone of Voice, Voice Loudness and ArticulationDo Not ShoutSquelch ControlMicrophoneCTCSS (Continuous Tone Coded Squelch System)District CTCSS Tones9999910Check To See If You Have A Letter Of Authority10Entering and Working In an Active Logging Area11Road Channel Frequency Check11Prior to switching channels11Resource Road Channels11There are currently over 250 road safety channels in use throughout theprovince of BC and these are constantly changing. Industry Canada, theForest Service, BC TruckSafe, WorkSafeBC and other interest groups havebeen working to establish a smaller number of “standard” road safety channels for use province wide. Eleven frequencies are initially identified forroad safety, using one of three tones effectively providing thirty-three channels. Your radio display will show these new channels as “RR-XXY”.11Calling For AssistanceInternational Distress Calling / Answering ProceduresRefer to ‘APPENDIX H’ for emergency procedures and making distresscalls.Protection ProgramAccident Response - Basic RulesSee ‘APPENDIX J’ for Wildfire Management Branch Accident ResponseRules.121212121212PRIORITY OF COMMUNICATIONS13BC FOREST SERVICE RADIOS13FS632 20103BC Forest Service

Radiocommunication Field HandbookTypes and Models of Field Staff RadiosHandhelds RadiosSatellite PhonesMobile RadiosAir-Band HandheldsICOM F30GT InstructionsICOM F3 and F3S InstructionsGlobalstar GSP-1600 InstructionsGlobalstar GSP-1600 Quick Reference GuideIridium 9505A Satellite PhoneKenwood TK-780 InstructionsKenwood TK-7180 InstructionsFor the Northern Interior RegionKenwood TK-7180 InstructionsFor Southern Interior and Coast RegionsICOM A4 Operating InstructionsTroubleshooting / Maintenance and RepairHandheld Radios131313131314161719212324242525262626CALL SIGNS27RULES OF OPERATION28Wildfire management BRANCH FIRE COMMUNICATIONS29Obtaining a Call-SignRegional and District Call-SignsBranch and Headquarters Call-signsWildfire Management Branch Call-signs27272728Ministry Use PolicyGeneral PolicyRoad Frequency Use PolicyImportant Narrowband Policy Notice28282829OBTAINING And RETURNING A FOREST SERVICE HANDHELDRADIO30Radio Sign out Policy and ProceduresObtaining or Returning a Radio (Non Fire Stock)Failure to Return a Handheld RadioMissing Radio PolicyFinding a Radio that does not belong to you3030303030APPENDIX A - Call Sign Assignments31APPENDIX B - Safety Requirements for Field Staff32Northern Interior Forest Region - Base Call SignsSouthern Interior Forest Region – Base Call SignsCoast Forest Region – Base Call SignsFire Centre - Call SignsWorkSafeBC (Formerly WCB) RequirementsFS632 201043131313132BC Forest Service

Radiocommunication Field HandbookWorkSafeBC: Accident Prevention Regulations: - Article 8.32WorkSafeBC First Aid Regulations: - Article 33.5 (1)APPENDIX C – BC Forest Service FrequenciesStandard Radio Channel Line-upsICOM F3/F3s and ICOM Mobiles Frequency Line-Up (Revised Nov 2010)F30GT Handheld and Kenwood TK-780, TK-7180 (Revised: Feb 2010)Incident Commanders and Fire Bosses OnlyUHF Fire Repeater FrequenciesVHF AM Air FrequenciesCTCSS Tones32323333333434353535APPENDIX D – Standard Operating Procedures36APPENDIX E – Other Communications Equipment45APPENDIX F – Where to Get Help46General InformationAntenna location is importantDistrict Radio Repeater SystemsDescription and OperationSelecting TonesPropagation CharacteristicsHow a District Repeater System WorksTo call the District Office back from the portableIn SummaryExceptionsAn example of difficult or marginal communicationsTerminologySimplex FrequencyHalf-duplex FrequencyFull Duplex FrequencyDTMF “Dual Tone Multi Frequency”VHF and UHF FrequenciesStandard Voice Phrases to Use on the Radio SystemReception Quality AssessmentPhonetic AlphabetSign In/Out (District Offices or Fire Control Centre)District Office StaffProtection Branch StaffRegional Staff and Headquarters Branch StaffCheck-in ExamplesNo Response 242424344Other Mobile FeaturesTelephone Interconnect4545Regional Radio Electronic ShopsRadio Electronics Shops provide the following servicesWhere to find Contact Information and SupportEquipment kept at Radio Shops or at a Fire Equipment DepotFS632 2010546464646BC Forest Service

Radiocommunication Field HandbookPETUNIA and IRISServices Provided By Radio Operations - Victoria4748APPENDIX G – Knowing More About Your Radio49APPENDIX H – Emergency Procedures52APPENDIX I - Forest Region Map Supplement54Squelch ControlPTT (Push-To-Talk) ButtonMonitor ButtonChannel Selector or Key PadAntennasHi – Lo Power SwitchBatteriesLithium Ion BatteriesLeaking BatteriesVehicle Power SuppliesTrunk Mounted UnitsEMERGENCY COMMUNICATIONSLevels of DistressThe Distress SignalsMAYDAYPAN-PANSECURITYA Distress MessageRadio SilenceCoast Forest Region MapsCoast Forest RegionDCK - ChilliwackDSQ - SquamishDSC - Sunshine CoastDSI - South IslandDCR - Campbell RiverDNI - North Island Central CoastDNC - North CoastDHG - Haida GwaiiNorthern Interior Forest Region MapsNorthern Interior Forest RegionDKM - KalumDSS South - Skeena StikineDND - NadinaDVA - VanderhoofDJA - Fort St JamesDPG - Prince GeorgeDMK - MackenzieDPC - PeaceDFN - Fort NelsonFS632 96061626364656768707172737475767778BC Forest Service

Radiocommunication Field HandbookDSS North - Skeena StikineSouthern Interior Forest Region MapsSouthern Interior Forest RegionDQU - QuesnelDCH - ChilcotinDCC - Central CaribooDMH - 100 Mile HouseDHW - HeadwatersDCO - ColumbiaDCS - CascadesDKA - KamloopsDOS - Okanagan ShuswapDAB - Arrow BoundaryDKL - Kootenay LakeDRM - Rocky Mountain798182848586878889909192939495APPENDIX J – Wildfire management BRANCH Updates97APPENDIX K - Fire Centre Map Supplement103FIRE COMMUNICATIONS – NEW97Man Power & Equipment Mobilization Plan97First-Contact Communications97Office of the Fire Commissioner97Ongoing Fire-Line Communications97Wildfire Management Fire Control Centre (PFCC - Fire Season Only)98Fire Communications and Issues (Fire Season Only)98Wildfire management BRANCH - Accident Response Procedures 98International Distress Calling Answering Procedures should be followed 98Additional Protection Rules98Radio Sign Out Policy and Procedures99Obtaining or Returning a Handheld Radio99Failure to Return a Handheld Radio99Missing Radio Policy99Fire Centre Contact Information100Wildfier Management Branch Radio Requisition Process101CaribooCoastalKamloopsNorth WestPrince GeorgeSouth EastFS632 20107104106108110112114BC Forest Service

Radiocommunication Field HandbookTHE B.C. FOREST SERVICE RADIO SYSTEMThe Ministry of Forests and Range (MOFR) or British Columbia Forest Service(BCFS) radio system is comprised of twenty-nine separate district systems in threeregions, weather monitoring stations and an aircraft location and managementsystem. The BCFS system is one of the largest systems in Canada - it includesbase stations, mountain top repeaters, mobile units for vehicles, aircraft, and marinevessels, and handheld portable units for individual communication needs.The focus of the radio system has been to provide reliable two-way radio service topersonnel required to operate in the rural and remote locations of British Columbia,and to provide emergency radio communications where and when required.The BCFS radio system operates like a party line phone, ALWAYS ASSUMEOTHERS ARE LISTENING.AUTHORIZATION - INDUSTRY CANADALicensingAll Ministry radios are licensed. Licenses are held at Radio Operations in Victoria.Federal Regulations1. You shall not deliberately cause harmful interference to another user.2. Do not transmit signals not related to work or safety. Unless a transmission isrelated to official business or safety it should be deemed Not-Relevant.3. You may not transmit a message (conversation) containing profane orobscene words or language.4. You may not divulge or use information you may overhear - other than froma public broadcast.5. Emergency transmissions have priority over all other communications!VHF HANDHELD AND MOBILE RADIOSHandheld portable radios and mobile radios are used for person-to-personcommunications either directly or through a radio repeater. Direct radio-to-radio(simplex) channels are identified by a metallic colour. Repeater (duplex) channelsare identified by a rainbow colour. (See Appendix D for more information on RadioRepeaters and Appendix C for standard Forest Service channel frequencies.)RangeThe range of VHF radio depends on a number of factors including transmit power,antenna efficiency, terrain and distance. Treat direct radio-to-radio communicationsas “line of sight”. Obstructing terrain such as hills or mountains will block your signalsunless the distance between radios is very short. The “rubber ducky” antennas onportables are notoriously inefficient. Maximize the range of your radio by keeping the antenna vertical. Maximize the range of your radio by keeping the antenna as highas possible.FS632 20108BC Forest Service

Radiocommunication Field HandbookSome portables have been supplied / equipped with remote speaker Mics and areoperated while the radio is being carried on the hip - this does reduce their range. Ifyou are experiencing problems, you may have to remove the portable and operate itwith the speaker Mic at an elevated position away from your body.OPERATING PROCEDURES(Things to know before you start)1. You must have a call sign – an ID by which you will be known. (To obtain acall sign – refer to “CALL-SIGNS”)2. You will need to know the call sign(s) of the people or stations with which youwish to communicate.3. You will need to know the safety checkRemember:in schedule that you are required toYou may know where you arekeep. If you are not sure read Appendixbut. does the person with whomB and check with the district office oryou are ‘checking- in’ know whereyour supervisor.you are and that you are safe?4. You must know the channel designation,or if you are working through a radiorepeater you must know the channeldesignation and access tone for the repeater with which you will becommunicating.5. How to operate the equipment – If you are unsure then refer to “ForestService Radios”.6. Is the radio working? Perform a ‘Radio Check’ before you leave to beginwork.Tone of Voice, Voice Loudness and ArticulationDo Not ShoutShouting may cause the radio to clip words rendering them indistinguishable atthe receive station. Speak normally or a bit softer if someone says they can notunderstand you. Articulate your words.Squelch ControlRadios generate noise when not receiving a signal. The squelch control allows theuser to quiet this noise. Radios with internal squelch control will have been pre-setto an optimal value by a radio technician.MicrophoneHold front of the microphone 5 cm from your mouth and speak into it with a normalvoice tone and audio level. Articulate your words.CTCSS (Continuous Tone Coded Squelch System)The Ministry uses 9 CTCSS tones on it’s District Radio systems to reduce interferenceon the district repeater systems. CTCSS is a sub-audible tone (cannot be heard byusers) which is placed on each radio transmission. The correct tone signals to thereceiving radio that a message is coming through. If your radio is not set to thecorrect tone, you will not be able to talk through a repeater. CTCSS tones are neverused on Silver, Gold, Copper, Nickel or Bronze.FS632 20109BC Forest Service

Radiocommunication Field HandbookDistrict CTCSS TonesAdjacent Districts do not, as a rule-of-thumb, use the same tones. A radio ‘Toned’ forone District’s radio system will not work in an adjacent District if that district has adifferent tone. The Tone must be changed for the radio to work.The BC Forest Service Radio section has instructions for changing tones. Consultthe Radio Repeater Maps for repeater colour and tone information. These maps arecontained in this manual or may be downloaded from the ministry intranet site tions/RadioRepSites/LETTERS OF AUTHORITYFor one user to operate on someone else’s operational frequency requires anapproval, or Letter of Authority (LoA) authorizing use of the frequency – this is anIndustry Canada (Federal Regulatory) requirement. The Ministry of Forests andRange advises Industry Canada when a LoA is issued.If you have a LoA you must have a Call Sign to communicate with a Ministry ofForests and Range office. If you do not have one, one will be issued to you from theMinistry’s Call Sign implementation plan.Requesting access to the ministry of forests radio system:Fill out a Ministry of Forests FS 1109 form:»» On line printable forms are available at . Go to the Radio Operations website and download the form;2. Fill out the form, and;3. Forward the form; (This will be to a Radio Superintendent or Manager of theRegion(s) where you require access)a. Coast Forest Region: (See mailing address on Page 2)b. Northern Interior Forest Region: (See mailing address on Page 2)c. Southern Interior Forest Region: (See mailing address on Page 2)4. A LoA with repeater maps will be issued if the application is approved.Check To See If You Have A Letter Of AuthorityRadio Operations staff within the Ministry of Forests and Range have access tothe LoA database. If you wish to see the status of your LoA ask the Regional radiotechnician to check the database for you.LOGGING ROADSROAD SAFETY IS OF PRIME CONCERN TO THE MINISTRYPersonnel operating vehicles on logging roads must have their vehicleequipped with a mobile radio programmed with the required loggingchannels for the area in which they are operating. For safety purposesthe vehicle mobile must be used for km checks - handheld portableradios must not be used for in-vehicle road channel communicationson logging roads.FS632 201010BC Forest Service

Radiocommunication Field HandbookEntering and Working In an Active Logging AreaRoad Channel Frequency CheckCheck your radio / frequency list and switch to the frequency that is posted at theentrance to the active logging road. Monitor and check for frequency traffic andlogging truck movement prior to proceeding.Confirm your selection by calling someone before you enter the road. It is importantto be familiar with the calling procedures used on that road. You must “clear theroad” when you leave the radio advisory portion of the road. Listen carefully to alltraffic you hear. Shut off all other radios and limit conversations.If you must make a call on a channel other than the road channel you are on:Prior to switching channels1. Advise others that you are stopping and where you are stopping;2. Stop your vehicle in a visible location out of the way of passing vehicles;3. Switch to your alternate channel and make your call – when finished;4. Switch back to the Logging Road Channel advising others you are movingagain.Important:»» If you do not know the frequency used in an active logging area, DO NOTenter this area. Contact the District Office for information on the frequencyused on that road.»» Road channels are not to be scanned.Resource Road Channels (Safety Item: Complete a Radio Check BEFORE you leave)Road Channels: There are currently in excess of 250 road safety channels inuse throughout the province of BC. Industry Canada, the BC Forest Service, BCTruckSafe, WorkSafeBC, BC Forest Safety Council and other interest groups havebeen working to establish a smaller number of “standard” road safety channels foruse province-wide on Resource Roads. Eleven frequencies were initially identifiedfor road safety which when coupled with one of three tones effectively providiesthirty-three channels.Your radio display will show these new channels as “RR-XXY”.(RR Resource Road, XX Road Channel assignment, Y Tone assignment).Resource Road Channel Signage:Loading and Unloading Zones: Three frequencies are currently allocated for Loadingand Unlocading, when coupled with one of three tones this provides nine channelsfor loading and unloading zones. These will show up in your radio display as“LD-XY”. They must be posted at the entrance to Loading and Unloading Zones.(LD Loading / Unloading, X Channel assignment, Y Tone assignment).FS632 201011BC Forest Service

Radiocommunication Field HandbookResource Road and Loading Channels are all placed in the last bank in your BCFSmobile radio allowing quick access by going down one bank from the Forest Servicechannels located in Bank 1. These have been programmed into radios along withtheir corresponding tone per Industry Canada regulations PRC 07-2 Issue 2 January2010. Do not change them.Roads using these channels will be clearly identified at the start of the road with a“Black on Yellow” sign with the channel ID and the actual radio frequency and tone.Signage will be subject to minor change over the next year as the Resource RoadWorking Group, Industry and Industry Canada clarify the optimal solution.NOTE: It is critical that channels be correctly programmed into radios. This includesnarrow bandwidth, power level, tone and channel name. Under no circumstancesshould Resource Road channels or loading channels be programmed into radios thatare not approved for narrow band operation. (See PRC 07-2 Issue 2 January 2010)Resource Road Calling ProceduresThese are also being reviewed and are subject to change.The intent is to have a “province-wide standard” available beginning 2011.The proposed standardized calling procedure (up, down, loaded, empty,etc.) will be posted on the km markers.Loading Channel Signage:EMERGENCY PROCEDURES AND REPORTING ACCIDENTSDistress, urgency and safety procedures have been established by the InternationalTelecommunications Union.Emergency communications and procedures have been standardized in order to beunderstood world-wide.Calling For AssistanceAll operators and personnel expected to use radio equipment must become familiarwith distress signals.International Distress Calling / Answ

Radiocommunication Field Handbook THE B.C. FOREST SERVICE RADIO SYSTEM The Ministry of Forests and Range (MOFR) or British Columbia Forest Service . and to provide emergency radio communications where and when required. The BCFS radio system operates lik

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