RADIO OPERATOR (RADO) J-158 - NWCG
RADIO OPERATOR(RADO)J-158Job AidMay, 2002NFES 1968
Description of the Performance Based SystemThe NWCG Wildland and Prescribed Fire QualificationsSystem is a “performance-based” qualifications system. Inthis system, the primary criterion for qualification is individualperformance as observed by an evaluator using approvedstandards. This system differs from previous wildland firequalifications systems which have been “training based.”Training based systems use the completion of trainingcourses or a passing score on an examination as a primarycriteria for qualification.A performance-based system has two advantages over atraining based system: Qualification is based upon real performance, asmeasured on the job, versus perceived performance,as measured by an examination or classroomactivities. Personnel who have learned skills from sourcesoutside wildland fire suppression, such as agencyspecific training programs or training and work inprescribed fire, structural fire, law enforcement,search and rescue, etc., may not be required tocomplete specific courses in order to qualify in awildfire position.1.The components of the wildland firequalifications system are as follows:a.Position Task Books (PTB) contain allcritical tasks which are required to performthe job. PTBs have been designed in aformat which will allow documentation of atrainee’s ability to perform each task.Successful completion of all tasks required
of the position, as determined by anevaluator, will be the basis forrecommending certification.IMPORTANT NOTE: Training requirementsinclude completion of all required trainingcourses prior to obtaining a PTB. Use of thesuggested training courses or job aids isrecommended to prepare the employee toperform in the position.2.b.Training courses and job aids provide thespecific skills and knowledge required toperform tasks as prescribed in the PTB.c.Agency Certification is issued in the form ofan incident qualification card certifying thatthe individual is qualified to perform in aspecified position.ResponsibilitiesThe local office is responsible for selectingtrainees, proper use of task books, andcertification of trainees, see appendix A of theNWCG Wildland and Prescribed FireQualification System Guide, PMS 310-1, forfurther information.
Radio OperatorJ- 158Job AidMay, 2002NFES 1968Sponsored for NWCG publication by the NWCG Training WorkingTeamComments regarding the content of this publication should bedirected to:National Interagency Fire Center, National Fire Training SupportGroup, 3833 S. Development Ave., Boise, Idaho 83705.Email: nwcg standards@nifc.blm.gov.Additional copies of this publication may be ordered from NationalInteragency Fire Center, ATTN: Great Basin Cache Supply Office,3833 South Development Avenue, Boise, Idaho 83705. OrderNFES 1968.
PREFACEThe Radio Operator (RADO) has been identified as a positionwithin the National Wildfire Coordination Group (NWCG)Wildland Fire Suppression Curriculum. The courses withinthe performance based curriculum may be administered byeither an instructor lead formal training course or by the useof “job aids”.Job aids are “how to” books that assist an individual inperforming specific tasks associated with a position. Theymay be used by an individual, in a trainee position, who hasmet all of the prerequisites, but has not completed theposition task book for that position. They are also used afterthe individual has become qualified, as an aid or refresher indoing the job.The performance based system stipulates that an individualmust complete a Position Task Book prior to becomingqualified for that position. Refer to the “Wildland andPrescribed Fire Qualification System Guide, PMS 310-1” forthe established standards for this position.This job aid was developed with guidance from the NationalInteragency Fire Center, Fire Training group under theauthority of the National Wildfire Coordinating Group, withcoordination and assistance of personnel from the followingagencies:United States Department of the InteriorBureau of Land ManagementUnited States Department of AgricultureUnited States Forest ServiceWe appreciate the efforts of those people associated with thedevelopment and review of this package.i
Comments regarding the content of this publication shouldbe directed to:National Interagency Fire Center, Fire Training3833 South Development AvenueBoise, ID 83705email: nwcg standards@nifc.blm.govAdditional copies of this publication may be ordered from:National Interagency Fire CenterGreat Basin Cache Supply Office3833 South Development AvenueBoise, ID 83705Order NFES # 1968ii
TABLE OF CONTENTSIntroduction.3General1. Information and materials needed for kit.4Mobilization2. Information from local dispatch uponinitial activation.53. Information necessary to assess incidentassignment.5Incident Activities4. Incident check in.65. Briefing from INCM or COML.66. Duties within the incidentcommunications unit structure.127. Work materials and equipment.138. Duties with constructive attitude andskill.149. Transfer of information verbally or inwriting.1510. Participation in communications unit/incident communications centermanager meetings.1711. Communications equipment, procedures,and basic functions/capabilities.1712. ICS 213, General Message.2113. Processing documentation.2514. Appropriate communications toemergency situations.2615. Appropriate communications to routinerequests/information.3016. Transition with replacement personnel.31Demobilization17. Demobilization and check-out.32AppendixA-Q.34-641
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RADIO OPERATOR (RADO) JOB AIDINTRODUCTIONThe Radio Operator (RADO) works in the communicationsunit, under the logistics section. The immediate supervisorfor the RADO is the Incident Communications CenterManager (INCM) who manages the Incident CommunicationsCenter (ICC). In the absence of an INCM, theCommunications Unit Leader (COML) will supervise theRADO position. The Communications Technician (COMT)also works in the Communications Unit. Often the COMTrequests assistance from the RADO to help clone and checkout radios.The primary responsibility of the RADO is to pass accurateand timely information from the sender to the receiver andfollow through with an accurate and timely response to thesender if needed. Other duties that may be required aredocumentation of all calls, filing of documentation, radiocheck-out/in, equipment checks, etc.There could be from one to eight or more RADOs in the ICC.This will depend on whether the incident is operating with dayand night operational periods, or the incident has camps andstaging areas. The location where the primary commandfunctions are performed is the Incident Command Post (ICP).You, as the RADO, may work out of or in a camp locatedcloser to the operations area.3
GENERAL1.Obtain and assemble information and materials neededfor kit.Kit will be assembled and prepared prior to receiving anassignment. Kit will contain critical items needed forfunctioning during the first 48 hours. Kit will be easilytransportable and within agency weight limitation. Webgear or briefcase (not both) should not exceed 20pounds.Suggested kit items:These items can be ordered from the National FireEquipment System Catalog, Part 2. The local dispatchcenter can help with ordering procedures. PMS 410-1, Fireline Handbook, NFES # 0065information on every ICS positiontactical line resources - kind and typeexplanation of termsICS 213, General Message, NFES # 1336minimum of 20ICS 210, Status Change, NFES # 1334 (1 pad)Radio Station Log, NFES #0370 (1 pad)Telephone Call Register, NFES #0816 (1 pad)FlashlightAlarm clockAppropriate office supplies (pens, pencils, paper,markers)If more of the above materials are needed while on anincident, they can be found in the Logistics Kit (greenmilitary box) which may be located at the Supply Unit.4
MOBILIZATION2.Obtain complete information from your local dispatchupon initial activation.Information which is important to obtain about theincident Incident nameIncident order numberRequest numberIncident numberReporting timeReporting locationTransportation arrangements/travel routesContact procedures during travel (telephone/radio)Your home dispatch unit will make travel arrangementsfor you. They will also have information onaccommodations (e.g. fire camp, hotel), drivingdirections, etc. Once contacted to respond to an incident,it is important to keep in touch with your home dispatchunit should there be additional information.3.Gather information necessary to assess incidentassignment and determine immediate needs andactions.Information about the following should help youdetermine items you may want to bring in your personalfire pack. Type of incident (flood, fire, hurricane)Current situation (heavy mobilization or getting readyto demobilize)Weather (hot, cold, wet, dry)Terrain (mountains, desert)5
INCIDENT ACTIVITIES4.5.Arrive at incident and check in. Arrive properly equipped.Kit and personal gear Check in within acceptable time limits.This is the first thing you should do upon arrivalat an incident. Locate check-in and check in according to agencyguidelines.Check-in is usually located at the entrance to theICP. If the Planning Section has been set up,you can always check in there. Report to the Time Unit to initiate a time report.Check-in should be able to tell you the locationof the Time Unit. Report to COML or the INCM. If you cannot locate theCOML or the INCM report to the logisticssection chief (LCS).Obtain briefing from INCM (COML if there is no INCM). Learn location of units/sections at the incident baseand ICP.- You will be relaying messages to these units/sections.You will need to know their location as well askey personnel.Make a map of where communication personnelare sleeping in case of an emergency.Understand time of first work period and discusswork schedule.6
- Your first work period could be very long untilother RADOs arrive.Discuss how many hours of travel you have hadto get to the incident as this may affect howmany more hours you can work that day.Discuss specifics of the Incident Action Plan (IAP) forthe current operational period, particularly ICS204(s), Assignment List.Be familiar with the IAP so that locations,procedures, work assignments, and objectives ofthe operational period are understood. The IAP is areference manual. It contains:-ICSICSICSICS202 - Incident Objectives203 - Organizational Assignment List204 - Assignment List205 - Incident Radio Communication Plan(frequencies and assignments)ICS 206 - Medical Plan (emergency information,phone numbers)ICS 220 - Air Operations Summary (lists aircraftoperations for the operational period)Weather (current and expected for theoperational period)Fire Behavior (expected for the operationalperiod)Safety Message (lists hazards)Demobilization Plan (procedures to followduring demobilization)ICS 214, Unit Log (to be filled out for theoperational period)Maps of the incident (key locations)7
Several specific forms in the IAP are discussed indetail below.ICS 203, Organizational Assignment ListThis will give you names to attach to positions ofpersonnel you will be trying to locate in theoperations area and in the ICP. The ICS 207-WS,Organization Chart, can be filled out and posted inthe ICC for a quick visual of the location of thosepersonnel.ICS 204, Assignment ListThe ICS 204 names all resources (key personnel,crews, engines, miscellaneous overhead, heavyequipment, etc.) assigned to that division and theobjectives for that period. Verify names andpositions on the ICS 204. The map will show:branch breaks (roman numerals BR I)division breaks (DIV. [alpha letter] DIV A )drop points (DP # DP 3)helispots (H # H-4)Drop off and pick-up points and times are listed forall resources. This is critical information as thesepoints and times could change at the end of anoperational period. Channel and frequencyassignments for each division are listed at thebottom. You may be requested to locate a resourceon the incident; this is a good source of informationfor that search.ICS 205, Incident Radio Communication Plan (seeAppendix J, page 54)This is a key document. It lists the channels,frequencies, operational assignment, andoperational location of where a frequency is being8
used. You will use this information to locateoperational personnel. More importantly, you willneed to be able to describe to incoming operationspersonnel which channel they will use depending onthe operational area they are assigned to. If there isnot a Communication Plan in place, find out from theCOML what frequencies are being used.Calls and messages on the radio are known as“traffic.” Groups of radios designed to handle certaintypes of “traffic” are called “nets.” Several nets maybe operating on the incident.-Tactical NetThis net is used by the crews, engines, etc.This net cannot be monitored by the ICC, as it isline-of-sight only. Usually a different frequencyis assigned to each division. If someonerequests this frequency, locate the ICS 205 andrelay the frequency for the specific divisionrequested.-Command NetThis is the primary incident radio net. Most ofthe operational traffic is on this net, usuallythrough a repeater, to operations, overhead orthe incident base. An example of this would beinstructions from the operations section to thefield/base or traffic from one division to anotherconcerning personnel movements, fire behavior,etc.-Logistics/Camp NetIt is called the “Camp Net” because most unitsusing these radios are in camp. Examples of9
logistics net traffic would be checking with thesupply unit to see if items have arrived, trackinglocations of vehicles and drivers in the groundsupport unit, calling the food unit for meal hours,etc.-Air-to-Ground NetThis is used almost exclusively by the helibaseto communicate with aircraft associated with theincident. This is not monitored by the ICC. Ifsomeone requests this frequency, locate theICS 205 and relay the frequency.-Air-to-Air NetThis net is used strictly between aircraft. TheICC cannot monitor this frequency. If someonerequests this frequency, locate the ICS 205 andrelay the frequency.The Command net radios and Camp net radioscannot talk to each other. Traffic from one net to theother must be relayed through the ICC. Listencarefully, as you may have to relay if you hear a field(operations) unit calling a logistics unit.ICS 206, Medical Plan and medevac processNames, locations and phone numbers of medicalfacilities which may be used by the incident arelisted on this form. The actual medevac process canbe listed on this form or may be listed on a separatedocument. You definitely need to obtain and post thestep-by-step medevac process which will be used bythis incident. An injury notification, medevacinformation form is located in Appendix E, page 47.When possible, write down the steps for a medevacon a large paper and post it in full view of the10
RADOs. The COML/INCM should have alreadycleared the medevac plan for use by the ICC.ICS 220, Air Operations SummaryThe ICS 220 has information on all aircraft tailnumbers assigned to the incident. Allocation of phones to the units and existence of aphone directory.If possible, obtain copies of all phone directorieswhich may be useful to the incident. As soon aspossible, a phone directory of all incident phonesand locations should be distributed to all units. Thisshould be done by the COMT, however, it often fallsto the RADO.The main incoming line should be answered:“(Name of incident) ICP”. Be sure to find out how thephone system has been set up. Are you theswitchboard operator? Will all units/sectionsanswer their own phones? Should personal callsbe made by credit card for everyone at the incident? Process for supply orders from the operations area.Incident management teams have specificprocesses for this. Find out what that will be fromthe INCM, COML or Supply Unit Leader (SPUL). Presence of/need for message boardFor those personnel who receive messages whilethey are out of the ICP, the easiest method forpassing this information is to have a messageboard outside the ICC listing the names of thosewho have messages. Keep the messages in a fileinside ICC.11
Cross off names as personnel retrieve theirmessages.Post other information such as the IAP on themessage board. Post frequently used phone numbersDisplay phone numbers such as local lawenforcement, medical facilities, dispatch office, etc.on the wall for quick reference.If the INCM has not arrived at the ICP, or is not available,the COML may give you your briefing. Be sure the COMLcovers all of the above topics. It is important that youunderstand all these items because the COML will leaveto set up equipment, etc., leaving you alone or with oneother RADO in the Communications Unit in the earlystages of the incident. It will be up to you to pass oninformation in a timely and accurate manner.6.Perform duties in accordance with incidentcommunications unit structure. Understand communications unit jobs/positions.-COMLCommunications unit leader supervises thecommunications unit which includes theIncident Communications Center (ICC).-INCMIncident communications center managersupervises the ICC.12
-RADOWorks in the ICC relaying information.-COMTCommunications Technician installs andmaintains communications equipment,including check-out and maintenance ofhandheld radios.See Appendix A, page 34 for the Communication UnitOrganization chart.- This is very important, as the CommunicationsUnit is usually in immediate need of yourservices while equipment is being set up.Understand Incident Command Systemorganizational structure/jobs/positions.It is critical for the RADO to understand the ICSstructure to be able to pass information. This can befound in more depth in the 410-1,Fireline Handbook.A quick reference is the ICS 203, OrganizationAssignment List in the IAP, or the ICS 207,Organizational Chart (see Appendix K, page 55).7.Obtain work materials and equipment. Obtain necessary tables, chairs, lights, officesupplies etc., from supply.-In the absence of the INCM, the RADO may beresponsible for ordering supplies andequipment from the Supply Unit. Order what youthink is the minimum you will need to getstarted. Other items can be ordered by theCOML/INCM later.13
8.Perform duties with constructive attitude and skill. Maintain professional demeanor. Remain flexible in the face of changing priorities.- Cooperate with other RADOs.- It is critical that information be passed amongall the RADOs and the INCM throughout the day.Being a part of this process will maintaincontinuity of information flow.Process information as directed.- Incidents are constantly changing. Be flexibleand stay current as events happen. Suddenchanges in “routine” business, such asmedevacs or public evacuations, need to behandled in the same accurate and flexiblemanner.Following procedures set up by the INCM forinformation dissemination is important.Different teams, COMLs, and INCMs haveprocesses which work better for theirmanagement styles. Be flexible and followalong.Use standard (fire) terminology, symbols,designators, and acronyms.-Appen
The Radio Operator (RADO) works in the communications unit, under the logistics section. The immediate supervisor for the RADO is the Incident Communications Center Manager (INCM) who manages the Incident Communications Center (ICC). In the absence of an INCM, the Communications
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