Supply Of Printing And Stationery Material

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RFP for Supply of Printing and Stationery materialRequest for ProposalForSupply of Printing and Stationery materialRFP NO: CO: BFSL/GA RFP/19-20/06Dated:07-04-2019BOB Financial Solutions Limited.2nd Floor, Baroda House,Behind Dewan Shopping Centre,S V Road, Jogeshwari WestMumbai - 400102Tel: 022- 42068545Email: rfp@bobfinancial.comPage 1 of 42

RFP for Supply of Printing and Stationery UCTION . 5INVITATION FOR TENDER OFFERS . 5ABOUT THE COMPANY. 5INFORMATION PROVIDED . 5FOR RESPONDENTS ONLY. 5CONFIDENTIALITY . 5RFP DISCLAIMER . 6IMPORTANT DETAILS (SCHEDULE OF EVENTS, CONTACT & COMMUNICATION DETAILS ETC.) . 6COSTS TO BE BORNE BY BIDDERS . 7LEGAL RELATIONSHIP . 7DISQUALIFICATION . 7INFORMATION CONFIDENTIALITY . 7RECIPIENTS’ OBLIGATION TO INFORM ITSELF . 8EVALUATIONS OF OFFERS . 8ERRORS AND OMISSIONS. 8ACCEPTANCE OF TERMS . 8LIABILITIES OF THE COMPANY . 9REQUIREMENTS SUMMARY. 9INTENT . 9YEAR ON YEAR VOLUME PROJECTIONS (TENTATIVE)* . 9TENURE . 9APPLICATIONS. 9LANGUAGE . 9DATA INTEGRATION . 9TRAINING. 9MANUALS/DOCUMENTATION . 9SCOPE OF WORK . 9PROJECT OBJECTIVE . 14PROJECT SCOPE . 14INTERFACE & INTEGRATION REQUIREMENTS . 15SOFTWARE LICENSES . 15IMPLEMENTATION METHODOLOGY . 15FUNCTIONAL REQUIREMENTS SPECIFICATIONS STUDY (FRSM). 15BUSINESS PROCESS DEFINITION (BPD)/PARAMETERIZATION . 15CUSTOMIZATION . 15TRAINING . 155.0.SERVICE LEVELS . 156.0.RFP RESPONSE INSTRUCTIONS . S FOR RESPONDING TO THE RFP. 15PRICE . 15PRICE COMPARISONS . 16BID SECURITY AND PERFORMANCE GUARANTEE. 16OTHERS . 16OTHER RFP REQUIREMENTS . 18ADDITIONAL INFORMATION . 21NUMBERING OF PAGES . 21AUTHORIZED SIGNATORY . 21COST OF PREPARING THE BIDS. 21CLARIFICATION ON RFP DOCUMENT . 21Page 2 of 42

RFP for Supply of Printing and Stationery 0.NORMALIZATION OF BIDS: . 21VALIDITY OF BIDS. 22BIDDER’S QUOTE/OFFER . 22INTEGRITY PACT . 22SUBMISSION OF BIDS. 23OVERALL BID . 24COMPLIANCE STATEMENT . 25OPENING OF BIDS . 25EXAMINATION OF BIDS . 26EVALUATION METHODOLOGY . 268.1.8.2.9.0.ELIGIBILITY BID . 27EVALUATION METHODOLOGY FOR ELIGIBLE BIDDER . 27PAYMENT TERMS . 289.1.9.2.10.0.SETUP FEE (OTC) . 28PROCESSING CHARGES . 28TERMS & CONDITIONS . 0.27.10.28.10.29.10.30.10.31.10.32.10.33.GENERAL . 29INDEMNITY . 29NO LIABILITY . 30EXTENSION OF CONTRACT POST EXPIRY . 30TERMINATION OF CONTRACT . 30COMPLIANCE WITH LAWS . 33ASSIGNMENT . 33TRANSPORTATION AND INSURANCE . 34INSPECTION OF RECORDS . 34PUBLICITY . 34SOLICITATION OF EMPLOYEES . 34VISITORIAL RIGHTS . 34MONITORING AND AUDIT . 34GUARANTEES . 35FORCE MAJEURE. 35RESOLUTION OF DISPUTES . 35ARBITRATION:- . 36GOVERNING LAW AND JURISDICTION . 36CORRUPT AND FRAUDULENT PRACTICE . 36WAIVER . 37VIOLATION OF TERMS . 37ADDITION/DELETION OF QUALIFIED OFFERINGS. 37SERVICE LEVEL AGREEMENT AND NON-DISCLOSURE AGREEMENT . 37LIQUIDATED DAMAGES . 38SET OFF . 38INFORMATION OWNERSHIP . 38SENSITIVE INFORMATION . 38PRIVACY AND SECURITY SAFEGUARDS . 38CONFIDENTIALITY . 39DISCLOSING PARTY . 39TECHNOLOGICAL ADVANCEMENTS. 41INTELLECTUAL PROPERTY RIGHTS . 41GRIEVANCE REDRESSAL . 41Page 3 of 42

RFP for Supply of Printing and Stationery materialANNEXURES & APPENDICES . 42LIST OF ANNEXURES: . 42LIST OF APPENDICES:. 42Page 4 of 42

RFP for Supply of Printing and Stationery material1.0.Introduction1.1 Invitation for Tender offersBOB Financial Solutions Limited [Formally known as Bobcards Ltd.] invites sealed tender offers (Eligibility,Technical bid and Commercial bid) from eligible, reputed entities for RFP for Supply of Printing andStationery material In this RFP, the term bidder/ prospective bidder refers to the primary bidderparticipating for delivering services mentioned in the scope of works.Complete set of tender documents may be downloaded by eligible bidder from the website of theCompany, the cost of tender document should be paid in the form of Bankers’ Cheque / Demand Draft formentioned below favouring BOB Financial Solutions Limited payable at Mumbai along with the bidresponses. The Company reserves the right to reject any or all offers without assigning any reason.Technical Specifications, Bill of Material documents, Terms and Conditions and various formats and proforma for submitting the tender offer are described in this document, Annexures and Appendices.1.2 About the CompanyEstablished in the year 1994, BOB Financial Solutions Limited [Formally known as Bobcards Ltd.], aCompany having its Regd. & Corporate Office at 2nd floor, Baroda House, S V Road Jogeshwari (West),Mumbai -400 102 (herein after referred to as a ‘Company’) is a wholly owned subsidiary of Bank of Baroda,a large public sector bank having global presence with its vast network of over 5,500 branches.The company has a network of 38 area offices spread throughout the country as on date. The Company isinvolved in both cards Issuing and Acquiring business.T

This Request for Proposal containing Annexures and subsequent Addenda and Corrigenda (Herein after called as RFP or tender) has been prepared solely for the purpose of enabling the Company to select a Service Provider for RFP for Supply of Printing and Stationery materialas per specifications, terms and

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