Final CFP / ISO Comparison Of Standards

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Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required DocumentationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required DocumentationDemonstration of ComplianceSubstantially Equivalent?EvaluationCommittee’sEvaluation2.0 Purpose of Certification Organizations2.1 The certification organization shall haveas a purpose the evaluation of thoseindividuals who wish to secure or maintainFood Protection Manager Certification inaccordance with the criteria and standardsestablished through the CFP, and theissuance of certificates to individuals whomeet the required level of competency.A 1.4 The certification body has a responsibility to ensure YESthat only those persons who demonstrate competenceare awarded certification.YES1.0 ScopeThis International Standard contains principles andrequirements for a body certifying persons againstspecific requirements, and includes the development andmaintenance of a certification scheme for persons.NOTE For the purposes of this International Standard,the term "certification body" is used in place of the fullterm "certification body for persons", and the term"certification scheme" is used in place of the full term“certification scheme for persons”.2.2 A certification organization responsible forattesting to the competency of FoodProtection Managers has a responsibility tothe individuals desiring certification, to theemployers of those individuals, and to thepublic.A 3 Competence of the personnel of the certificationbody is necessary to deliver certification that providesconfidence.4.2 The certification body shall be responsible for, shallretain authority for, and shall not delegate, its decisionsrelating to certification, including the granting,maintaining, recertifying, expanding and reducing thescope of the certification, and suspending or withdrawingthe certification.Page 1 of 87YESYESThese are not 100% equivalent. Theintent of the individual in not the same.

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required Documentation2.3 A certification organization for FoodProtection Manager Certification Programsshall not be the accrediting organization normay the certification organization have anyconflict of interest with said accreditingorganization.ISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required DocumentationA 1.6 The certification body should act in a responsiblemanner so as to provide confidence to interested partiesin its competence, impartiality and integrity.4.3.1 The certification body shall document its structure,policies and procedures to manage impartiality and toensure that the certification activities are undertakenimpartially. The certification body shall have topmanagement commitment to impartiality in certificationactivities. The certification body shall have a statementpublicly accessible without request that it understandsthe importance of impartiality in carrying out itscertification activities manages conflict of interest andensures the objectivity of its certification activities.4.3.2 The certification body shall act impartially in relationto its applicants, candidates andcertified persons.4.3.7 The certification body shall analyze, document andeliminate or minimize the potential conflict of interestsarising from the certification of activities of persons. Thecertification body shall document and be able todemonstrate how it eliminates, minimizes or managessuch threats. All potential sources of conflict of interestthat are identified, whether they arise from within thecertification body, such as assigning responsibilities topersonnel, or from the activities of other persons, bodiesor organizations, shall be covered.Page 2 of 87Demonstration of ComplianceSubstantially The overall intent of these sections isto eliminate any conflicts of interests.

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required Documentation3.0 Structure and Resources ofCertification Organizations3.1 Structure of Certification Organizations.The certification organization shall beincorporated as a legal entity (applies to theparent organization if the certificationorganization is a subsidiary of anotherorganization).3.2 A certification organization shall conformto all CFP standards for accreditation anddemonstrate that the relationship between thecertification organization and any relatedassociation, organization or agency ensuresthe independence of the certification programand its related functions.3.3 If a certification organization providesboth education and certification, thecertification organization shall administrativelyand financially separate any education andcertification functions that are specific to FoodProtection Manager Certification to ensurethat the certification program is notcompromised. This may be satisfied if thegoverning structure documents to theaccrediting organization the distinctseparation of the two functions, confirmingthat no undue influence is exercised overeither the education or the certificationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required DocumentationDemonstration of ComplianceSubstantially Equivalent?EvaluationCommittee’sEvaluation4.1 The certification body shall be a legal entity, or adefined part of a legal entity, such that it can be heldlegally responsible for its certification activities. Agovernmental certification body is deemed to be a legalentity on the basis of its governmental status.YESYESThese are identical.4.2 The certification body shall be responsible for, shallretain authority for, and shall not delegate, its decisionsrelating to certification, including the granting,maintaining, recertifying, expanding and reducing thescope of the certification, and suspending or withdrawingthe certification.YESYESISO is more detailed and requiresdocumentation and the CFP Standarddoes not require documentation.4.3.1 The certification body shall document its structure,policies and procedures to manage impartiality and toensure that the certification activities are undertakenimpartially. The certification body shall have topmanagement commitment to impartiality in certificationactivities. The certification body shall have a statementpublicly accessible without request that it understandsthe importance of impartiality in carrying out itscertification activities, manages conflict of interest andensures the objectivity of its certification activities.YES4.3.6 The certification body shall identify threats to itsimpartiality on an ongoing basis. This shall include thosePage 3 of 87NOThese clauses separate thecertification organization from thecertification program. ISO 5.1.2 hasmore precision as to the details of thisclause.CFP 3.3 has more precision in regardsto the separation of educational andcertification functions. The intent ofISO 4.3.1 and 4.3.6 are similardescribing impartiality, influence andthreats.This is management and impartiality.What about ISO 5.2? Structure of theCertification body in relation to trainingand 5.2.3?

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required DocumentationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required Documentationprocess by virtue of the structure within theassociation, organization, agency or anotherentity.threats that arise from its activities, from its relatedbodies, from its relationships, or from the relationships ofits personnel. However, such relationships do notnecessarily present a body with a threat to impartiality.3.4 Resources of Certification Organizations.The certification organization shall conform toall CFP standards for accreditation anddemonstrate4.3.7 The certification body shall analyze, document andeliminate or minimize the potential conflict of interestsarising from the certification of activities of persons. Thecertification body shall document and be able todemonstrate how it eliminates, minimizes or managessuch threats. All potential sources of conflict of interestthat are identified, whether they arise from within thecertification body, such as assigning responsibilities topersonnel, or from the activities of other persons, bodiesor organizations, shall be covered.Demonstration of ComplianceSubstantially FP 3.4 discusses conformity whileISO 9.2.6 discusses conformity whenwork is performed by a 3rd party. Thisis not exactly the same intent. ISO10.2.7 goes into detail to discuss nonconformity issues.YESYESThese are identical.4.3.8 Certification activities shall be structured andmanaged so as to safeguard impartiality. This shallinclude balanced involvement of interested parties (seedefinition 3.21).3.4 A the availability of financial resources toeffectively and thoroughly conduct regularand ongoing certification program activities.4.4 The certification body shall have the financialresources necessary for the operation of a certificationprocess and have adequate arrangements (e.g.insurance or reserves) to cover associated liabilities.Page 4 of 87

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required Documentation3.4 B that staff possesses the knowledge andskills necessary to conduct the certificationprogram or has available and makes use ofnon-staff consultants and professionals tosufficiently supplement staff knowledge andskills.ISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required Documentation6.16.1.1 The certification body shall manage and beresponsible for the performance of all personnel involvedin the certification process.6.1.2 The certification body shall have sufficientpersonnel available with the necessary competence toperform certification functions relating to the type, rangeand volume of work performed.6.1.3 The certification body shall define the competencerequirements for personnel involved in the certificationprocess. Personnel shall have competence for theirspecific tasks and responsibilities.6.1.4 Documented instructions shall be provided topersonnel describing their duties and responsibilities.These instructions shall be kept up-to-date.6.1.5 The certification body shall maintain up-to-datepersonnel records, including relevant information, e.g.qualifications, training, experience, professionalaffiliations, professional status, competence and knownconflicts of interest.6.1.6 Personnel acting on the certification body's behalfshall keep confidential all information obtained or createdduring the performance of the body's certificationactivities, except as required by law or where authorizedby the applicant, candidate or certified person.Page 5 of 87Demonstration of ComplianceSubstantially The intent of these clauses areequivalent however, ISO 6.1 hasspecific sub clauses to describemanagement, staffing, competence,instruction, record keeping, andconfidentiality of personnel.

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required DocumentationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required DocumentationDemonstration of ComplianceSubstantially Equivalent?EvaluationCommittee’sEvaluation6.1.7 The certification body shall require its personnel tosign a document by which they commit themselves tocomply with the rules defined by the certification body,including those relating to confidentiality, impartiality andconflict of interests.NOTE Where permitted by law, an electronic signature isacceptable.6.1.8 When a certification body certifies a person itemploys, the certification body shall adopt procedures tomaintain impartiality.4.0 Food Safety Certification ExaminationDevelopment4.1 Food safety certification examinationsadministered by accredited certificationorganizations shall comply fully with allcriteria set by the CFP and shall meet explicitand implicit standards to protect the publicfrom foodborne illness. The accreditedcertification organization shall provide a foodsafety certification examination that:6.2.2.1 Examiners shall meet the requirements of thecertification body. The selection and approval processesshall ensure that examiners:a) understand the relevant certification scheme;b) are able to apply the examination procedures anddocuments;c) have competence in the field to be examined;d) are fluent, both in writing and orally, in the languageof examination: in circumstances where aninterpreter or a translator is used, the certificationbody shall have procedures in place to ensure that itdoes not affect the validity of the examination;e) have identified any known conflicts of interest toensure impartial judgments are made.Page 6 of 87YESYESWhile CFP is food safety specific, theoverall intent of these clauses is thesame.This basic standard is consistent.There is often confusion with the useof food-specific terminology in the CFPstandard but ultimately the goal is tocertify an individual's basic knowledge.In the case of CFP it is food safetyspecifically. In the case of ISO 17024it is directly related to the skills definedby the scope of the program but is notinconsistent with a scope specificallydesigned for a food manager.

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required Documentation4.1 A conforms to all CFP Standards forAccreditation of Food Protection ManagerCertification Programs;ISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required Documentation6.2.2.1 Examiners shall meet the requirements of thecertification body. The selection and approval processesshall ensure that examiners:Demonstration of ComplianceSubstantially While CFP is food safety specific, theoverall intent of these clauses is thesame. This basic standard isconsistent. There is often confusionwith the use of food-specificterminology in the CFP standard but,ultimately, the goal is to certify anindividual's basic knowledge. In thecase of CFP it is food safetyspecifically. In the case of ISO 17024it is directly related to the skills definedby the scope of the program but is notinconsistent with a scope specificallydesigned for a food manager.YESYESThe CFP is specific in this regards.CFP must be specific in this standard.Because trainers have unfetteredaccess to certificate candidates thereis an unavoidable exposure of testitems due to interaction betweenproctor/ trainer and examinee. Thelarger bank of questions mitigatessome of the risk of exposurepresuming the CB converts them to awider variety of test forms over a morefrequent period of time. The industryloses, however, because the need tomaintain the bank size mandatesmeetings throughout the year addingto the cost of certification.f) understand the relevant certification scheme;g) are able to apply the examination procedures anddocuments;h) have competence in the field to be examined;i) are fluent, both in writing and orally, in the languageof examination: in circumstances where aninterpreter or a translator is used, the certificationbody shall have procedures in place to ensure that itdoes not affect the validity of the examination;j) have identified any known conflicts of interest toensure impartial judgments are made.4.1 B has been developed from an item bankof at least 1000 questions; andPage 7 of 87

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required DocumentationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required Documentation4.1 C on a quarterly basis is provided in atleast two new examination forms in theEnglish language.Demonstration of ComplianceSubstantially The CFP is specific in this regards.CFP Must be specific in this standard.Because trainers have unfetteredaccess to certificate candidates thereis an unavoidable exposure of testitems due to interaction betweenproctor/ trainer and examinee. Thelarger bank of questions mitigatessome of the risk of exposurepresuming the CB converts them to awider variety of test forms over a morefrequent period of time. The 2-formquarterly change is an insufficientfrequency when compared against thetotal volume of candidates. Theinevitability of exposure will Reviewerdid not finish sentence .4.2 Each certification organization shallprovide evidence that it meets the followingprofessional requirements:4.2 A ability to conduct or otherwise use alegally defensible and psychometrically validjob analysis;9.3.1 Examinations shall be designed to assesscompetence based on, and consistent with, the scheme,by written, oral, practical, observational or other reliableand objective means. The design of examinationrequirements shall ensure the comparability of results ofeach single examination, both in content and difficulty,including the validity of fail/pass decisions.Page 8 of 87YESYESThe overall intent is the same howeverISO does not use the term “legallydefensible”.The expectation of specificallyidentifying "legally defensible" as aterm relevant tothe standard in that the body of law

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required DocumentationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required DocumentationDemonstration of ComplianceSubstantially ing validly developedcertification programspresumes legal defensibility. Theweakness in the CFP standardnecessitated specifically identifyinglegal defensibility.4.2 B demonstrated experience in thedevelopment of psychometrically validcompetency examinations;4.2 C demonstrated capability to develop andimplement thorough procedures for securityof the item bank, printed, taped orcomputerized examinations, examinationanswer sheets, and examinee scores:8.4a The certification body shall have documents todemonstrate that, in the development and review of thecertification scheme, the following are included:the involvement of appropriate experts;7.4 SecurityYESYES7.4.1 The certification body shall develop and documentpolicies and procedures necessary to ensure securitythroughout the entire certification process and shall havemeasures in place to take corrective actions whensecurity breaches occur.7.4.2 Security policies and procedures shall includeprovisions to ensure the security of examinationPage 9 of 87NONOThe terms used here are experiencevs. appropriate experts. One couldargue that if the experts areappropriate that they will havedemonstrated the proper experiencenecessary in the development of theexams.The use of "demonstrated experience"and "appropriate experts" can beinterchanged. Certification assessorsworking with ANSI understand therelationship of the language andassess CBs accordingly.Security is an important issue for bothorganizations however, each groupdetails different aspects.First, let's make sure that weunderstand that we're dealing with"standards'" not groups. That said,"Demonstrating capability todevelop." is very different from

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required DocumentationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required Documentationmaterials, taking into account the following:a) the locations of the materials (e.g. transportation,electronic delivery, disposal, storage, examinationcenter);b) the nature of the materials (e.g. electronic, paper,test equipment);c) the steps in the examination process (e.g.development, administration, results reporting);d) the threats arising from repeated use of examinationmaterials.7.4.3 Certification bodies shall prevent fraudulentexamination practices by:a) requiring candidates to sign a non-disclosureagreement or other agreement indicating theircommitment not to release confidential examinationmaterials or participate in fraudulent test-takingpractices;b) requiring an invigilator or examiner to be present;c) confirming the identity of the candidate;d) implementing procedures to prevent anyunauthorized aids from being brought into theexamination area;e) preventing candidates from gaining access tounauthorized aids during the examination;f) monitoring examination results for indications ofcheating.Page 10 of 87Demonstration of ComplianceSubstantially ping document policies andprocedures as prescribed in17024. ISO 17024 is very clear in thedevelopment of a documentedmanagement system that ensures theintegrity of the entire certificationprocess.For consumers there is the assurancethat an individual taking that exam iscertified by a program that has beendocumented and approved.The CFP standard remains weak in amore simplistic application.

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required Documentation4.2 D data handling capabilitiescommensurate with the requirements foreffective processing, reporting, and archivingof examinee food safety certificationexamination scores; andISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required Documentation10.2.4 Control of recordsDemonstration of ComplianceSubstantially Equivalent?EvaluationYESThe certification body shall establish procedures todefine the controls needed for the identification, storage,protection, retrieval, retention time and disposition of itsrecords related to the fulfillment of this InternationalStandard.The certification body shall establish procedures forretaining records for a period consistent with itscontractual and legal obligations. Access to theserecords shall be consistent with the confidentialityarrangements.NOTE For requirements for records on applicants,candidates and certified persons, see also 7.1.Committee’sEvaluationNOCFP 4.2 D is specific to archivingexam scores while ISO 10.2.4describes overall procedures for allrecord keeping including exam scores.First, let's make sure that weunderstand that we're dealing with"standards'" not groups. That said,"Demonstrating capability todevelop." is very different fromdeveloping document policies andprocedures as prescribed in17024.ISO 17024 is very clear in thedevelopment of a documentedmanagement system that ensures theintegrity of the entire certificationprocess.For consumers there is the assurancethat an individual taking that exam iscertified by a program that has beendocumented and approved.The CFP standard remains weak in amore simplistic Reviewer did notfinish sentence .Page 11 of 87

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required Documentation4.2 E demonstrated evidence of anunderstanding of and willingness to abide bythe principles of fairness and due process.4.3 The certification organization shall providecomplete information about the food safetycertification examination, including thatrelated to procedures and personnel involvedin all aspects of the examination developmentand analysis. The information required foraccreditation will include but is notnecessarily limited to:ISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required Documentation8 Certification schemesDemonstration of ComplianceSubstantially Equivalent?EvaluationYES8.4 The certification body shall have documents todemonstrate that, in the development and review of thecertification scheme, the following are included:a) the involvement of appropriate experts;b) the use of an appropriate structure that fairlyrepresents the interests of all parties significantlyconcerned, without any interest predominating;c) the identification and alignment of prerequisites, ifapplicable, with the competence requirements;d) the identification and alignment of the assessmentmechanisms with the competence requirements;Page 12 of 87YESCommittee’sEvaluationNONOThese are essentially the samehowever, the wording is different.Terms such as demonstrate anddocument and implement are usedrespectively. I’m not sure the intent isthe same for these two sections. TheISO Standard speaks specifically tothe “fairness” of the exam, while theCFP Standard seems more directed tothe overall process.Demonstrated evidence is, in of itself,a lower demonstration of performancethan the specific proceduresdemanded of CBs under 9.3.5While these clauses are similar, ISOdetails more information concerningthe development of the certificationscheme, the CFP document givesmore specific direction in the followingsub clauses.Again, ISO is more prescriptive inaligning measurement tools, industryexperts, etc., as part of the policiesand procedures.ANSI holds ISO accreditedorganizations to a higher standard inidentifying subject matter experts anddevelopment processes in the exam

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required DocumentationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required DocumentationDemonstration of ComplianceSubstantially Equivalent?EvaluationCommittee’sEvaluatione) a job or practice analysis that is conducted andupdated to:-creation. The CFP standard remainsopen- ended and open to looseinterpretation by both CBs andassessors.identify the tasks for successful performance;identify the required competence for each task;identify prerequisites (if applicable);confirm the assessment mechanisms andexamination content;identify the re-certification requirements andinterval.While, at face value, it may not seemlike a weakness, it opens the door toless reputable firms achievingaccreditation under CFP but deliveringa program that may not effectivelycertify individuals.NOTE Where the certification scheme has beendeveloped by an entity other than the certification body,the job or practice analysis might already be available aspart of that work. In this case, the certification body canobtain details from the scheme documentation forverification.4.3 A complete description of the scope andusage of the examination;8.2 A certification scheme shall contain the followingelements:a)b)c)d)e)f)scope of certification;job and task description;required competence;abilities (when applicable);prerequisites (when applicable);code of conduct (when applicable).NOTE 1 A code of conduct describes the ethical orPage 13 of 87YESNOAgain, CFP states “complete descript”and the ISO document gives specificdirectives.The open-ended nature of the CFPrequirements leaves the standardopen for interpretation and risks.

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required DocumentationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required DocumentationDemonstration of ComplianceSubstantially al behavior required by the scheme.NOTE 2 Abilities can include physical capabilities suchas vision, hearing and mobility.4.3 B job analysis task list, with knowledge,skills, and abilities (KSAs);NOYESThe following CFP sub clauses givespecific details that are not included inthe ISO document.I would say yes here, that the intent issubstantially equivalent to section 8.4(e) of ISO4.3 C examination specifications;NONOThe CFP Standard is specific to foodsafety and, because of the specificity,mandated development related to foodmanagers. The more in-depthapproach of 17024 allows CBs todevelop against a specific scheme/scope.The following CFP sub clauses givespecific details that are not included inthe ISO document.Section 8.4 (e) of ISO covers “a job orpractice analysis”, “identify tasks”,“required competence for each task”,etc. Section 8.4 (e) of ISO covers “ajob or practice analysis”, “identifytasks”, “required competence for eachtask”, etc.Page 14 of 87

Final CFP / ISO Comparison of StandardsCFP Standards for Accreditation of FoodProtection ManagerCertification Programs (2012)and CFP Required DocumentationISO/IEC 17024:2012International Standard:Conformity assessment – General requirements for bodiesoperating certification of persons andISO Required DocumentationDemonstration of ComplianceSubstantially Equivalent?EvaluationCommittee’sEvaluation4.

Final CFP / ISO Comparison of Standards CFP Standards for Accreditation of Food Protection Manager Certification Programs (2012) and CFP Required Documentation ISO/IEC 17024:2012 International Standard: Conformity assessment – General requirements for bodies operating certification of persons a

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