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SafeCom Go RicohAdministrator’s ManualD60703-17April 2012

Trademarks: SafeCom, SafeCom Go, SafeCom P:Go, SafeCom ePay and theSafeCom logo are trademarks of SafeCom a/s. Company and product namesmentioned in this manual are trademarks or registered trademarks of theirrespective owners. SafeCom a/s cannot be held responsible for any technical ortypographical errors and reserves the right to make changes to products anddocumentation without prior notification.Third Party Software: This software may contain third party software whichrequires notices and/or additional terms and conditions. Such required thirdparty software notices and/or additional terms and conditions are located inthe SafeCom Third Party Notice document.Patent: SafeCom has received the following British patent GB 2350 713 B, USpatent US 6,952,780 B2 and Europe patent EUR EP1 120 701.Feedback: If you have any feedback or ideas concerning this manual or theSafeCom product, then please send an e-mail to feedback@safecom.eu Copyright 1999 - 2012 SafeCom a/sSafeCom a/sLautrupvang 12DK-2750 BallerupDenmarkPhone: 45 4436 0240E-mail: info@safecom.euWeb: safecom.euD60703-172

Table of contents1Introduction .51.1SafeCom Go Ricoh. 51.2Requirements . 51.3SafeCom Go Ricoh products . 81.4SafeCom P:Go Ricoh products . 101.5SafeCom ID devices . 111.6Available documentation . 121.7About this manual. 121.8Document history . 132SafeCom Go Ricoh. 152.1Overview . 152.2SafeCom Go Ricoh hardware installation . 152.2.1Newer devices type F, H, I, J, K, L, N, O and U . 152.2.2Legacy devices Type B. 162.3Increase Heap and Stack sizes on Ricoh device . 172.4Ricoh Java software installation . 182.4.1Newer devices type F, H, I, J, K, L, N and O . 182.4.2Legacy device type B . 192.5SafeCom Go Ricoh software installation . 202.5.1Send SafeCom Go Ricoh (*.b87) file . 202.6Additional configuration . 202.7SafeCom Go Ricoh web interface . 212.7.1Login to the SafeCom Go Ricoh web interface . 212.7.2Information web page . 212.7.3Configuration web page . 222.7.4Configuration web page – printers . 272.7.5Configuration web page - MP 171, MP 201F, MP 201SPF . 292.7.6Register web page. 312.7.7Log web page . 322.7.8Language web page . 322.7.9Password web page . 332.7.10Advanced web page . 332.8SafeCom Go Ricoh – How to . 342.8.1Get the SafeCom Go Ricoh software . 342.8.2Specify SafeCom server . 342.8.3Resend configuration . 352.8.4Register device . 352.8.5Set password to prevent unauthorized access . 362.8.6Check SNMP settings . 362.8.7Select user identification – user code or card . 362.8.8Login with Windows without specifying the domain . 372.8.9How to make SafeCom stay always on top . 372.8.10Enable copy control and access control to other functions . 372.8.11Enable E-mail . 392.8.12Enable Send to Fax . 412.8.13Enable Address Book . 422.8.14Control max length of encryption keys . 422.8.15Control user access rights . 432.8.16Enable single sign-on for Nuance DigiDocFlow . 432.8.17Enable single sign-on for NSi AutoStore . 432.8.18Enable Extended Feature Shortcut . 452.8.19Restore factory default . 452.8.20Determine the version . 452.8.21Uninstall SafeCom Go Ricoh . 452.9All printing through SafeCom . 46D60703-173

2.10Install SafeCom Go Ricoh via web page . 463Using SafeCom Go Ricoh . 483.1Ricoh Aficio MFPs . 483.1.1Control panel. 483.1.2Login . 483.1.3Pull print . 503.1.4Copy . 513.1.5E-mail . 523.1.6Send to Fax . 543.1.7Address Book . 553.1.8Logout . 563.1.9Register card at device . 563.1.10Register card with Windows logon . 573.1.11Register card with PUK code . 573.2Ricoh Aficio MP 171, SP 201F, SP 201SPF . 583.2.1Control Panel. 583.2.2Login with card . 583.2.3Pull Print . 583.2.4Copy . 583.2.5Logout . 584Using SafeCom P:Go Ricoh . 594.1Pull Print . 595Troubleshooting . 605.1SafeCom Go Ricoh Device Trace Facility . 605.2SafeCom Help Desk Assistant . 605.3SafeCom Administrator: Cannot add Pull Device with no MAC Address . 606Regulatory information . 617Index . 62D60703-174

1 Introduction1Introduction1.1SafeCom Go RicohSafeCom Go Ricoh is the internal solution for Ricoh MFPs. It integrates with thetouch-screen control panel of the Ricoh MFP and offers user authentication bycode and/or card. The Ricoh MFPs are also supported when sold under theGestetner, Lanier, Nashuatec, Rex-Rotary and Savin brands.SafeCom Go Ricoh works together the SafeCom G3 Server software and isdesigned to help companies and organizations gain control over their printingcosts and document security. The SafeCom solution can be enhanced with addon modules to build customer specific and scalable solutions.1.2Requirements SafeCom Go Ricoh supports all MFPs in Table 1 and printers in Table 2with the listed JVM version and installed Java VM Card.SafeCom device license.MFP must be connected to the network.If users are to be identified by card a SafeCom ID Device needs to beinstalled at the MFP.Note: During printing activity it is not possible to scan or copy.D60703-175

1 IntroductionTable 1 SafeCom Go Ricoh supported Ricoh MFPsSafeComVM CardMFPGoTypeMP 4002, MP 5002,210xxxMP C3002, MP C3502,MP C4502, MP C5502MP 2352SP,147xxxMP 2852SP, MP 3352SPMP C300, MP C400,MP C2051, MP C2551,MP C3001SP, MP C3501SP,MP C4501SP, MP C5501SP,MP C6501SP, MP C7501SP,SP 5200S, SP 5210SFMP 2852, MP 3352147xxxNMP 171,120xxxLMP 201F, MP 201SPFMP 6001, MP 7001,100xxxJMP 8001, MP 9001,Pro 907EX, Pro 1107EX,Pro 1357EXMP 2851, MP 3351,090xxxMP 4001, MP 5001MP C2050, MP C2550,090xxxIMP C2800, MP C3300,MP C4000, MP C5000MP 2550, MP 3350,060xxxFMP 4000, MP 5000,MP C6000, MP C7500MP 1100, MP 1350,030xxxCMP 5500, MP 6000,MP 6500, MP 7000,MP 7500, MP 8000,MP 9000,MP C2000, MP C2500,MP C3000, MP C3500,MP C4500,Pro906EX, Pro1106EX,Pro1356EMP 2510, MP 3010,020xxxBMP 3500, MP 45002051 (DSm651),2060 (DSm660),2075 (DSm675),3025 (DSm725),3030 (DSm730),3035 (DSm735),3045 (DSm745),3224C (DSc424),3228C (DSc428),3232C (DSc432),3235C (DSc435),3245C (DSc445),3260C .174.174.172.121.416

1 Introduction5560C (CS555)Table 2 SafeCom P:Go Ricoh supported Ricoh printersSafeComVM CardPrinterP:GoTypeSP C431DN, SP 5210DN150xxxSP C320DN, SP C430DN,150xxxOSP 4310N,SP 5200DNSP 4210N,110xxxKSP C820DN, SP C821DNSP C420DN, SP 8200DN080xxxHD60703-17JVMversion7.027.025.044.177

1 Introduction1.3SafeCom Go Ricoh productsSafeCom Go RicohMP 2352SP,MP 2852SP, MP 3352SP ,MP C300, MP C400,MP C2051, MP C2551,MP C3001SP, MP C3501SP,MP C4501SP, MP C5501SP,MP C6501SP, MP C7501SP,MP 2851, MP 3351,MP 4001, MP 5001,SP 5200S, SP 5210SFMP C3002, MP C3502MP 4002, MP 5002,MP C4502, MP C5502,Order license and USB ID device separately.Devices are supplied with Java VM Card.MP 2852, MP 3352SafeCom Go RicohType NOrder license and USB ID device separately.Java VM Card Type N is required and MUST beordered through a Ricoh reseller.MP 171,MP 201F, MP 201SPFSafeCom Go RicohType LSafeCom Go RicohType JSafeCom Go RicohType ISafeCom Go RicohType FD60703-17Order license and USB ID device separately.Java VM Card Type L is required and MUST beordered through a Ricoh reseller.MP 6001, MP 7001,MP 8001, MP 9001,Pro 907EX, Pro 1107EX, Pro 1357EXOrder license and USB ID device separately.Java VM Card Type J is required and MUST beordered through a Ricoh reseller.MP C2050, MP C2550,MP C2800, MP C3300,MP C4000, MP C5000Order license and USB ID device separately.Java VM Card Type I is required and MUST beordered through a Ricoh reseller.MP 2550, MP 3550,MP 4000, MP 5000,MP C6000, MP C7500Order license and USB ID device separately.Java VM Card Type F is required and MUST beordered through a Ricoh reseller.8

1 IntroductionMP 1100, MP 1350, MP 5500, MP 6000, MP 6500,MP 7000, MP 7500, MP 8000, MP 9000,MP C2000, MP C2500, MP C3000, MP C3500,MP C4500, Pro906EX, Pro1106EX, Pro1356ESafeCom Go RicohType CSafeCom Ricoh SD ID Kit: SafeCom Go Ricoh SDCard, SD ID Kit, a switch mode power supply (Input:100-240V , 50-60Hz/150mA, Output: 5V, 1.0A).Order license and serial ID device separately.Java VM Card Type C is required and MUST beordered through a Ricoh reseller.Identification by USB ID device is possible if the MFPhas a USB port (extra Ricoh accessory). However,you still need the SD ID Kit to have copy control.MP 2510, MP 3010, MP 3500, MP 4500,2051 (DSm651), 2060 (DSm660), 2075 (DSm675),3025 (DSm725), 3030 (DSm730), 3035 (DSm735),3224C (DSc424), 3228C (DSc428), 3232C (DSc432),3235C (DSc435), 3245C (DSc445), 3260C (DSc460),5560C (CS555)SafeCom Go RicohType BSafeCom Ricoh SD ID Kit: SafeCom Go Ricoh SDCard, SD ID Kit, a switch mode power supply (Input:100-240V , 50-60Hz/150mA, Output: 5V, 1.0A).Order license and serial ID device separately.Java VM Card Type B is required and MUST beordered through a Ricoh reseller.D60703-179

1 Introduction1.4SafeCom P:Go Ricoh productsSP C431N, SP 5210DNSafeCom P:Go RicohOrder license and USB ID device separately.Devices are supplied with Java VM Card.SP C320DN, SP C430NSP 4310N, SP 5200DNSafeCom P:Go RicohType OSafeCom P:Go RicohType KOrder license and USB ID device separately.Java VM Card Type O is required and MUST beordered through a Ricoh reseller.SP 4210N, SP C820DN, SP C821DNOrder license and USB ID device separately.Java VM Card Type K is required and MUST beordered through a Ricoh reseller.SP C420DN, SP 8200DNSafeCom P:Go RicohType HD60703-17Order license and USB ID device separately.Java VM Card Type H is required and MUST beordered through a Ricoh reseller.10

1 Introduction1.5SafeCom ID devicesTable 3 SafeCom Go Ricoh supported SafeCom ID DevicesIdentification MethodSafeCom AWID ReaderSafeCom Bar Code ScannerSafeCom Bar Code ReaderSafeCom Casi-Rusco ReaderSafeCom Cotag ReaderSafeCom EM Reader [E]SafeCom EM Reader [R]SafeCom Felica ReaderSafeCom HID Reader 35 bit [E]SafeCom HID Reader 35 bit [R]SafeCom HID Reader 37 bitSafeCom iCLASS Reader [E]SafeCom iCLASS Reader [R]SafeCom Indala Reader 26bitSafeCom Indala Reader 29bitSafeCom IoProxSafeCom Legic Reader [E]SafeCom Legic Reader [R]SafeCom Magnetic Card ReaderSafeCom Magnetic Card ReaderSafeCom Magnetic Card ReaderSafeCom Magnetic Card ReaderSafeCom Magnetic Card ReaderSafeCom Magnetic Card ReaderSafeCom Mifare Reader [E]SafeCom Mifare Reader [R]SafeCom Nedap ReaderSafeCom NexWatch Reader(Tr 1)(Tr 2)(Tr 3)DD (Tr 1)DD (Tr 2)DD (Tr 3020698420970110978990698010Additional information about the ID devices is available in SafeCom G3Administrator’s Manual D60603.D60703-1711

1 Introduction1.6Available documentationSafeCom Smart Printing SafeCom Smart Printing Administrator’s Quick Guide D10600How to install a SafeCom Smart Printing solution.SafeCom G3 SafeCom G3 Administrator’s Manual D60603A comprehensive Manual that the administrator should consult to make asuccessful SafeCom solution. Includes information about SafeComTracking, SafeCom Rule Based Printing, SafeCom Client Billing, andSafeCom Pay.SafeCom Go Ricoh SafeCom Go Ricoh Administrator’s Manual D60703 (this manual)Manual on how to install, configure and use SafeCom Go Ricoh. SafeCom Go Ricoh User’s Guide D20703User's Guide on how to use SafeCom Go Ricoh.1.7About this manualThis manual applies to SafeCom G3 Server version S82 070.440*03 and SafeComGo Ricoh S87 nnn.020*10.This manual is organized as follows:D60703-17 Chapter 1 Introduction lists the supplied SafeCom documentation, systemrequirements and describes how this manual is organized. Chapter 2 SafeCom Go Ricoh describes the installation and the webinterface of the internal solution for Ricoh MFPs. Chapter 3 Using SafeCom Go Ricoh describes how to interact with theRicoh MFP’s control panel when SafeCom Go Ricoh is installed. Chapter 4 Using SafeCom P:Go Ricoh describes how to login by card andPull Print on Ricoh printers. Chapter 5 Troubleshooting, contains hints for troubleshooting. Chapter 6 Regulatory information, contains regulatory information.12

1 Introduction1.8Document historyRevision D60703-17 SafeCom Go Ricoh version S87 nnn.020*10Support for Ricoh MFPs: MP 4002, MP 5002, MP C3002, MP C3502,MP C4502, MP C5502.New feature, called job build, allows scanning of multiple documents to asingle file when sending E-mails.Support for User access rights (2.8.15).Support for delegated print.Revision D60703-16 SafeCom Go Ricoh version S87 nnn.020*08Corrected to reflect that SP 5200S, SP 5210SF and SP 5210DN does notrequire Java VM Card.Revision D60703-15 SafeCom Go Ricoh version S87 nnn.020*08Support for Ricoh MFPs: MP 171, MP 201F, MP 201SPF, MP 2352SP,MP 2852, MP 2852SP, MP 3352, MP 3352SP, SP 5200S, SP 5210SF.Support for Ricoh printers: SP 4310N, SP 5200DN, SP 5210DN.The MP 171, MP 201F and MP 201SPF have a different configuration webpage (2.7.5) and user control panel (3.2). Supports login by card only.Revision D60703-14 SafeCom Go Ricoh version S87 nnn.020*04Updated to reflect SafeCom G3 Server version S82 070.410*07.Resend configuration (2.8.3).The document list can now be set up to show newest documents first. TheConfiguration web page features the check box "Show newest first".Revision D60703-13 SafeCom Go Ricoh version S87 nnn.020*03Support for Ricoh MFPs: MP C300, MP C400, MP C2051, MP C2551, MPC3001SP, MP C3501SP, MP C4501SP, MP C5501SP, MP C6501SP and MPC7501SP.Support for Ricoh printers: SP C320DN, SP C430DN, and SP C431DN.The main screen will show the name of the logged in user. If the user is aPay user, the credits is also shown.Support for single sign-on for NSi AutoStore (2.8.17).New section on How to Uninstall SafeCom Go Ricoh (2.8.21).Revision D60703-12 D60703-17SafeCom Go Ricoh version S87 nnn.020*02Updated to reflect the introduction of SafeCom G3 Server.13

1 IntroductionRevision D60703-11 SafeCom Go Ricoh version S87 nnn.020*01Support for device with embedded Java and Java Type J and K devices.Possible to control default scan settings for E-mail (2.8.11) and Send toFax (2.8.12).Supports SafeCom G3 Server features: Unicode and Enhanced encryption.Added section: Control max length of encryption keys (2.8.14).Revision D60703-10 SafeCom Go Ricoh version S87 nnn.010*29Introduction of SafeCom P:Go for Ricoh printers (1.4 and 2.7.4).Device can reference multiple SafeCom servers (2.8.2).How to install SafeCom Go Ricoh via web page (2.10).Revision D60703-09 SafeCom Go Ricoh version S87 nnn.010*28Support for Windows authentication (2.7.3).To increase security it is now possible to enable masking of user codewith asterisk (*) when this is entered at the device to login (2.7.3).Support for High speed print (2.7.3).Support for single sign-on for Nuance DigiDocFlow (2.8.16).Users with a network logon can register their card at the device byentering their Windows logon, password, and domain (3.1.9).Revision D60703-08 SafeCom Go Ricoh version S87 nnn.010*25Updated to reflect SafeCom G2 version S82 070.380*07.Revision D60703-07 SafeCom Go Ricoh version S87 nnn.010*25Address Book support with E-mail and Send to Fax (3.1.7)Revision D60703-06 D60703-17SafeCom Go Ricoh version S87 nnn.010*24Send documents to LAN Fax-server with Send to Fax (2.8.12 and 3.1.6)14

2 SafeCom Go Ricoh2SafeCom Go Ricoh2.1OverviewMake sure the SafeCom G3 Server software installation has been completed asdescribed in theSafeCom Smart Printing Administrator’s Quick Guide D10600.1.2.3.4.5.2.2SafeCom Go Ricoh hardware installation: Newer devices Type F, H, I, J, K, L, N and O (2.2.1). Legacy devices Type B and

SafeCom Go Ricoh is the internal solution for Ricoh MFPs. It integrates with the touch -screen control panel of the Ricoh MFP and offers user authentication by code and/or card. The Ricoh MFPs are also supported when sold under the Gestetner, Lanier, Nashua tec, Rex -Rotary and Savin brands.

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