2002 GMC Envoy

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2002 GMC EnvoyOwner's ManualLitho in U.S.A.Part Number X2238 A First Edition Copyright General Motors Corporation 2000All Rights Reservedi

Table of ContentsSeats and Restraint SystemsSection 1Seats and Seat ControlsSafety BeltsAir Bag SystemsRestraint Systems for ChildrenFeatures and ControlsSection 2iiWindowsKeys and Door LocksRemote Keyless Entry SystemLiftgate/LiftglassAutomatic TransmissionFour-Wheel Drive (If Equipped)Parking BrakeTilt WheelTurn Signal/Multifunction LeverWindshield WipersCruise ControlExterior and Interior LampsMirrorsStorage CompartmentsLuggage CarrierAccessory Power OutletsOnStar System (If Equipped)Sunroof (Option)HomeLink TransmitterInstrument Panel, Warning Lights and Gages

Table of Contents (cont'd)Comfort Controls and Audio SystemsSection 3Heating and Air ConditioningSetting the Radio ClockRadio/Cassette Player/CD PlayerRadio Theft-Deterrent FeatureSteering Wheel Controls (If Equipped)Your Driving and the RoadSection 4Your Driving, the Road and Your VehicleDefensive DrivingDrunken DrivingControl of a VehicleBrakingSteeringDriving Tips for Various Road ConditionsOff-Road DrivingRecreational Vehicle TowingLoading Your VehicleTowing a TrailerProblems on the RoadSection 5Hazard Warning FlashersJump StartingTowing Your VehicleEngine OverheatingChanging a Flat TireIf You're Stuckiii

Table of Contents (cont'd)Service and Appearance CareSection 6FuelChecking Fluids and LubricantsEngine Air Cleaner/FilterBrakesBulb ReplacementWindshield Wiper Blade ReplacementTires and WheelsAppearance CareElectrical System/Fuses and Circuit BreakersCapacities and SpecificationsNormal Maintenance Replacement PartsMaintenance ScheduleSection 7ivScheduled MaintenanceOwner Checks and ServicesPeriodic Maintenance InspectionsRecommended Fluids and LubricantsMaintenance Records

Table of Contents (cont'd)Customer Assistance InformationSection 8Customer Satisfaction ProceduresCustomer Assistance OfficesRoadside Assistance and Courtesy TransportationWarranty Information (See Warranty Manual)Reporting Safety Defects on page 8-10Service PublicationsIndexSection 9In the Index you will find an alphabetical listing of almost every subject in this manual.You can use it to quickly find something you want to read.Please refer to the last page of this manual for your Service Station Guidev

We support voluntarytechnician certification.GENERAL MOTORS, GM, the GM Emblem, GMC,the GMC Emblem and the name ENVOY are registeredtrademarks of General Motors Corporation.This manual includes the latest information at the time itwas printed. We reserve the right to make changes afterthat time without further notice. For vehicles first sold inCanada, substitute the name “General Motors of CanadaLimited” for GMC whenever it appears in this manual.Please keep this manual in your vehicle, so it willbe there if you ever need it when you’re on the road.If you sell the vehicle, please leave this manual in itso the new owner can use it.viFor Canadian Owners Who Prefer aFrench Language Manual:Aux propriétaires canadiens: Vous pouvez vousprocurer un exemplaire de ce guide en français chezvotre concessionaire ou au:Helm, IncorporatedP.O. Box 07130Detroit, MI 48207

Safety Warnings and Symbols4-Door UtilityAbout Driving Your VehicleAs with other vehicles of this type, failure to operatethis vehicle correctly may result in loss of control oran accident. Be sure to read the “on-pavement”and “off-road” driving guidelines in this manual.(See “Your Driving, the Road and Your Vehicle” and“Off-Road Driving with Your Four-Wheel-DriveVehicle” in the Index.)How to Use this ManualMany people read their owner’s manual from beginningto end when they first receive their new vehicle. If you dothis, it will help you learn about the features and controlsfor your vehicle. In this manual, you’ll find that picturesand words work together to explain things quickly.You will find a number of safety cautions in this book.We use a box and the word CAUTION to tell youabout things that could hurt you if you were to ignorethe warning.CAUTION:These mean there is something that could hurtyou or other people.In the caution area, we tell you what the hazard is.Then we tell you what to do to help avoid or reduce thehazard. Please read these cautions. If you don’t, you orothers could be hurt.vii

You will also find a circlewith a slash through it inthis book. This safetysymbol means “Don’t,”“Don’t do this” or “Don’tlet this happen.”When you read other manuals, you might seeCAUTION and NOTICE warnings in differentcolors or in different words.You’ll also see warning labels on your vehicle.They use the same words, CAUTION or NOTICE.Vehicle SymbolsVehicle Damage WarningsAlso, in this book you will find these notices:NOTICE:These mean there is something that could damageyour vehicle.In the notice area, we tell you about something that candamage your vehicle. Many times, this damage wouldnot be covered by your warranty, and it could be costly.But the notice will tell you what to do to help avoidthe damage.viiiYour vehicle may be equipped with components andlabels that use symbols instead of text. Symbols, used onyour vehicle, are shown along with the text describingthe operation or information relating to a specificcomponent, control, message, gage or indicator.If you need help figuring out a specific name of acomponent, gage or indicator reference the followingtopics in the index:DDDD“Engine Compartment Overview”“Instrument Panel”“Comfort Controls”“Audio Systems”Also see “Warning Lights and Gages” in the Index.Here are some examples of symbols you may find onyour vehicle:

ix

Service Station GuideWindshield WasherFluidSee Section 6Cooling SystemTire PressureSee Section 6See Section 5Fora MoreDetailed Look atWhat's Under the HoodSpare Tire PressureSee Section 6See Section 6Hood ReleaseSee Section 6BatterySee Section 6FuelEngine Oil DipstickSee Section 6Oil ViscosityEngine OilSee Section 6Use unleaded only.See Section 6for octane ratings.

Section 1 Seats and Restraint SystemsHere you’ll find information about the seats in your vehicle and how to use your safety belts properly. You can alsolearn about some things you should not do with air bags and safety belts.1-21-81-121-131-141-201-211-211-30Seats and Seat ControlsSafety Belts: They’re for EveryoneHere Are Questions Many People Ask AboutSafety Belts -- and the AnswersHow to Wear Safety Belts ProperlyDriver PositionSafety Belt Use During PregnancyRight Front Passenger PositionAir Bag SystemsRear Seat Passengers1-331-351-391-541-571-571-57Rear Safety Belt Comfort Guides for Childrenand Small AdultsChildrenRestraint Systems for ChildrenOlder ChildrenSafety Belt ExtenderChecking Your Restraint SystemsReplacing Restraint System PartsAfter a Crash1-1-1

Seats and Seat ControlsD To move the seat forward or rearward, slide the seatThis section tells you about the power seats -- how toadjust them, and also about the reclining front seatbacks,memory seats, lumbar adjustments and heated seats.D To recline the seatback, press the vertical controlPower Seatsrearward. To raise the seatback, press the verticalcontrol forward.Four-Way Power Lumbar ControlThe power seat controls arelocated on the outboard sideof the front seat cushions.D Move the front of the seat control up or down toadjust the front portion of the cushion.D Move the rear of the seat control up or down toadjust the rear portion of the cushion.D Lift up or push down on the center of the seat controlto move the entire seat up or down.1-2control forward or rearward.The driver’s andpassenger’s seatback lumbarsupport can be adjustedfour ways by moving asingle control located onthe outboard side of theseat cushions.To increase or decrease support, hold the controlforward or rearward. To move the lumbar up or down,hold the control up or down.Keep in mind that as your seating position changes, as itmay during long trips, so should the position of yourlumbar support. Adjust the seat as needed.

Memory Seat (If Equipped)If your vehicle has thisfeature the controls arelocated on the driver’s door,and are used to program andrecall memory settings forthe driver’s seating andoutside mirror positions.If you use the unlock button on the remote keyless entrytransmitter to enter your vehicle, the preset driver’s seatand mirror positions will be recalled if programmed todo so through the Driver Information Center (DIC).The numbers on the back of the transmitters, 1 or 2,correspond to the numbers on the memory controls.The seat and mirror positions can also be recalled byplacing the key in the ignition if programmed to doso through the Driver Information Center (DIC).To stop recall movement of the memory feature atany time, press one of the power seat controls ormemory buttons.Adjust the driver’s seat (including the seatback reclinerand lumbar) and both of the outside mirrors to thedesired position. Then press and hold button 1 (fordriver 1) for three seconds. A chime will sound to letyou know that the position has been stored.A second mirror and seating position can beprogrammed by repeating the procedure with a seconddriver and pressing button 2 for three seconds. Eachtime button 1 or 2 is pressed and released while thevehicle is in PARK (P), the memory position will berecalled. Each time a memory button is pressed, a singlechime will sound.Two personalized exit positions can be set by firstrecalling the driver’s position (by pressing 1 or 2), thenpositioning the seat in the desired exit position for thatdriver. Then press and hold the button with the exitsymbol for three seconds. A chime will sound to let youknow that the position has been stored. With the vehiclein PARK (P), the exit position for that driver can berecalled by pressing the exit button. The mirrors, powerlumbar and recline positions will not be stored orrecalled for the exit positions.1-3

Programming for automatic seat and mirror movementcan be done through the Driver Information Center(DIC). You can choose to either select or not selectautomatic seat and mirror movement by using theremote keyless entry transmitter, by placing yourkey in the ignition, or when exiting the vehicle. Forprogramming information, see “Vehicle Programmingand Personalization Features” in the Index.Heated Front Seats (Option)Your vehicle may haveheated front seats. Thebuttons used to controlthis feature are locatedon the front door armrests.The engine must be runningfor the heated seat featureto work.1-4The horizontal button with the heated seat symbol isused to control the temperature settings high, mediumand low. Press the button to cycle through thetemperature settings and to turn the heated seat off. Anindicator light will glow beside the temperature selected.The low setting warms the seatback and cushion untilthe seat temperature is near body temperature. Themedium and high settings heat the seatback and seatcushion to a slightly higher temperature. You will beable to feel heat in about two minutes.To heat only the seatback, press the vertical button withthe heated seatback symbol. Press the vertical buttonagain to heat the whole seat.The feature will shut off automatically when the ignitionis turned off.

Power Reclining Front SeatbackThe vertical power seat control described earlier allowsthe seatback to recline.CAUTION:Sitting in a reclined position when your vehicle isin motion can be dangerous. Even if you buckleup, your safety belts can’t do their job whenyou’re reclined like this.The shoulder belt can’t do its job. In a crash, youcould go into it, receiving neck or other injuries.The lap belt can’t do its job either. In a crash thebelt could go up over your abdomen. The beltforces would be there, not at your pelvic bones.This could cause serious internal injuries.For proper protection when the vehicle is inmotion, have the seatback upright. Then sitwell back in the seat and wear your safetybelt properly.But don’t have a seatback reclined if your vehicleis moving.1-5

Head RestraintsRear SeatsYour vehicle has a folding rear seat which lets you foldthe seatbacks down for more cargo space.Slide the head restraint up or down so that the top of therestraint is closest to the top of your head. This positionreduces the chance of a neck injury in a crash.On some models, the head restraints tilt forward andrearward also.The head restraints lock into place when raised.To release the head restraint and lower it, press thetab located on the top of the seatback.1-6Pull up on the tab located where the seat cushion meetsthe seatback to fold the seat cushion up and out of theway. This will allow the seatback to fold flat andincrease the cargo area.

The rear seatback handlesare located on the outboardside of the rear seatbacks.Pull the seatback toward you as you lift up on thehandle. The head restraint will automatically fold out ofthe way when the seatback is folded down.To raise the seatbacks, lift up the seatbacks and pushon them until they lock into the upright position. Pushand pull on the seatbacks to make sure that they arelatched securely. Then fold the bottom seat cushionback into place.To return the head restraint to the upright position, reachbehind the seat and pull the restraint up until it locksinto place. Push and pull on the head restraint to makesure that it is latched securely.1-7

Safety Belts: They’re for EveryoneThis part of the manual tells you how to use safety beltsproperly. It also tells you some things you should not dowith safety belts.And it explains the air bag system.CAUTION:Don’t let anyone ride where he or she can’t weara safety belt properly. If you are in a crash andyou’re not wearing a safety belt, your injuriescan be much worse. You can hit things inside thevehicle or be ejected from it. You can be seriouslyinjured or killed. In the same crash, you mightnot be if you are buckled up. Always fasten yoursafety belt, and check that your passengers’ beltsare fastened properly too.1-8CAUTION:It is extremely dangerous to ride in a cargo area,inside or outside of a vehicle. In a collision,people riding in these areas are more likely to beseriously injured or killed. Do not allow people toride in any area of your vehicle that is notequipped with seats and safety belts. Be sureeveryone in your vehicle is in a seat and using asafety belt properly.Your vehicle has a lightthat comes on as a reminderto buckle up. See “SafetyBelt Reminder Light” inthe Index.

In most states and Canadian provinces, the law says towear safety belts. Here’s why: They work.You never know if you’ll be in a crash. If you do have acrash, you don’t know if it will be a bad one.A few crashes are mild, and some crashes can be soserious that even buckled up a person wouldn’t survive.But most crashes are in between. In many of them,people who buckle up can survive and sometimes walkaway. Without belts they could have been badly hurtor killed.After more than 30 years of safety belts in vehicles,the facts are clear. In most crashes buckling up doesmatter . a lot!Why Safety Belts WorkWhen you ride in or on anything, you go as fast asit goes.Take the simplest vehicle. Suppose it’s just a seaton wheels.1-9

Put someone on it.1-10Get it up to speed. Then stop the vehicle. The riderdoesn’t stop.

The person keeps going until stopped by something.or the instrument panel .In a real vehicle, it could be the windshield .1-11

Here Are Questions Many People AskAbout Safety Belts -- and the AnswersQ: Won’t I be trapped in the vehicle after anaccident if I’m wearing a safety belt?or the safety belts!With safety belts, you slow down as the vehicle does.You get more time to stop. You stop over more distance,and your strongest bones take the forces. That’s whysafety belts make such good sense.1-12A:You could be -- whether you’re wearing a safetybelt or not. But you can unbuckle a safety belt,even if you’re upside down. And your chance ofbeing conscious during and after an accident, soyou can unbuckle and get out, is much greater ifyou are belted.Q:If my vehicle has air bags, why should I have towear safety belts?A:Air bags are in many vehicles today and will be inmost of them in the future. But they aresupplemental systems only; so they work withsafety belts -- not instead of them. Every air bagsystem ever offered for sale has required the use ofsafety belts. Even if you’re in a vehicle that has airbags, you still have to buckle up to get the mostprotection. That’s true not only in frontal collisions,but especially in side and other collisions.

Q:If I’m a good driver, and I never drive far fromhome, why should I wear safety belts?A:You may be an excellent driver, but if you’re in anaccident -- even one that isn’t your fault -- you andyour passengers can be hurt. Being a good driverdoesn’t protect you from things beyond yourcontrol, such as bad drivers.Most accidents occur within 25 miles (40 km)of home. And the greatest number of seriousinjuries and deaths occur at speeds of less than40 mph (65 km/h).Safety belts are for everyone.How to Wear Safety Belts ProperlyAdultsThis part is only for people of adult size.Be aware that there are special things to know aboutsafety belts and children. And there are differentrules for smaller children and babies. If a child willbe riding in your vehicle, see the part of this manualcalled “Children.” Follow those rules foreveryone’s protection.First, you’ll want to know which restraint systems yourvehicle has.We’ll start with the driver position.1-13

Driver PositionThis part describes the driver’s restraint system.Lap-Shoulder BeltThe driver has a lap-shoulder belt. Here’s how to wearit properly.1. Close and lock the door.2. Adjust the seat so you can sit up straight. To seehow, see “Seats” in the Index.3. Pick up the latch plate and pull the belt across you.Don’t let it get twisted.4. Push the latch plate into the buckle until it clicks.Pull up on the latch plate to make sure it is secure.If the belt isn’t long enough, see “Safety BeltExtender” at the end of this section.Make sure the release button on the buckle ispositioned so you would be able to unbuckle thesafety belt quickly if you ever had to.1-14

5. To make the lap part tight, pull down on the buckleend of the belt as you pull up on the shoulder belt.The lap part of the belt should be worn low and snug onthe hips, just touching the thighs. In a crash, this appliesforce to the strong pelvic bones. And you’d be less likelyto slide under the lap belt. If you slid under it, the beltwould apply force at your abdomen. This could causeserious or even fatal injuries. The shoulder belt should goover the shoulder and across the chest. These parts of thebody are best able to take belt restraining forces.The safety belt locks if there’s a sudden stop or crash, orif you pull the belt very quickly out of the retractor.1-15

Q:What’s wrong with this?CAUTION:You can be seriously hurt if your shoulder belt istoo loose. In a crash, you would move forwardtoo much, which could increase injury. Theshoulder belt should fit against your body.A:The shoulder belt is too loose. It won’t give nearlyas much protection this way.1-16

Q:What’s wrong with this?CAUTION:You can be seriously injured if your belt isbuckled in the wrong place like this. In a crash,the belt would go up over your abdomen. The beltforces would be there, not at the pelvic bones.This could cause serious internal injuries. Alwaysbuckle your belt into the buckle nearest you.A:The belt is buckled in the wrong place.1-17

Q:What’s wrong with this?CAUTION:You can be seriously injured if you wear theshoulder belt under your arm. In a crash, yourbody would move too far forward, which wouldincrease the chance of head and neck injury.Also, the belt would apply too much force to theribs, which aren’t as strong as shoulder bones.You could also severely injure internal organslike your liver or spleen.A:The shoulder belt is worn under the

Automatic Transmission Four-Wheel Drive (If Equipped) Parking Brake Tilt Wheel Turn Signal/Multifunction Lever . If You're Stuck Problems on the Road Your Driving and the Road Comfort Controls and Audio Systems Section 3 . Please refer to the last page of this manual for your Service Station Guide v. vi GENERAL MOTORS, GM, the GM Emblem .

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lumbar support. Adjust the seat as needed. Heated Seats Your vehicle may have heated front seats. The buttons used to control this feature are located on the front door armrests. The engine must be running for the heated seat feature to work. To heat the entire seat, press the horizontal button with the heated seat and seatback symbol. Press the

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