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RUN SIMPLE RUN SHARPIt’s Time to Rethink HREngage Innovate TransformSAP SuccessFactors Health Check & RoadmapForABC Consulting
Who needs anHR Health Check?
How healthy is your HR organization? Have you ever conducted an "HCM Health Check" for your Organization before? Have you ever able to measure the success or ROI of your previous HRIS Implementation? Are you still spending 60% or more of your HR dollars on administration? Are your customers ‘very satisfied” with your HR service offerings? Is your current HR Services are simple to use and rate high on usability & adaptability? Can you easily find, aggregate and analyze your HR data and build actionable analytics on it? Does your ESS/MSS cover 95% of your HR process/transactions? Have you ever benchmarked your HR Processes and performance with the industry? Does your current solution meet the long-term strategic vision of your organization? Have you ever created an "HR Business Case" for your organization?If you answered "NO" to one or more of these questions, then you would surely benefit froman HCM Health check
SAP SuccessFactorsHealth Check(Position your Business for Growth)
Agenda Purpose Methodology Phase I Discovery Phase II Diagnosis Phase III Treatment Phase IV Roadmap
PurposeABC Consulting is expanding their business, they havealready implemented Performance and Rewards (SMB)solution from SAP SuccessFactors. The objective of this studyis to run a “SAP SuccessFactors Health Check” service toDiscover, diagnose and Treat the challenges faced by ABCConsulting in Performance Management system and suggestthe path ahead.Disclaimer: We do not have access to ABC Consulting’s Provisioning and the user assigned to us didn’t have “Admin” access. So our “Discovery”was limited to what we had access to.PROPRIETARY AND CONFIDENTIAL6
MethodologyOur SAP SuccessFactors Health Check addresses challengesin four distinct entPROPRIETARY AND CONFIDENTIAL7
Phase I: DiscoveryObjective:To gather information about current-state SuccessFactors Performance and Reward (SMB) implementation at ABCConsulting and compare it with Large Enterprise (LE) PMGM & Compensation.Key Areas we address: Current SuccessFactors ImplementationDiscoveryPROPRIETARY AND CONFIDENTIALDiagnosisTreatmentRoadmap8
Phase I: DiscoveryDiscoveryFoundation (Platform)Small Business(Available)Configurable profile, including “expressive” social profile Performance notes, badges, tags Configurable background fields (such as experience and education) Org chart Jam integration (groups, microblogging, wikis) Talent Search with configurable fields & permissions Document attachments FTP loading of employee data Mobile app PROPRIETARY AND CONFIDENTIALTreatmentDiagnosisWhat ABCConsulting hasImplemented 7Roadmap
Phase I: DiscoveryDiscoveryTreatmentDiagnosisSmall Business(Available)What ABCConsulting hasImplementedConfigurable Goal Plans, Performance Reviews, & 360 Reviews* SuccessFactors library of 86 industry-standard competencies Writing Assistant & Coaching Advisor Ask for Feedback from other team members Configurable rating methods, including custom scales and section weighting Flexible workflow options for employee, manager, HR rep Integrated Team Rater (“Stack Ranker”) for competency ratings Custom & 3rd-party library competenciesTouchbase (mobile discussion topic tracker), with PM form integration External raters for 360s Development plan section in review forms (“CDP Lite”) SMART Goal Wizard Goal cascading SuccessFactors goal library, with customizable content Custom goal plan fields Goal ratings on Performance Reviews Performance & Goals *We couldn’t find any 360 Template in the user assigned to us i.e., “aaaa”.PROPRIETARY AND CONFIDENTIAL8Roadmap
Phase I: DiscoveryDiscoveryCompensation ManagementSmall Business(Available)Configurable compensation worksheets Merit and promotion increases, and lump sum bonus allocations Budgets as a % of salary Hourly & salaried employee support Ad hoc report builder Personal compensation statements Guidelines based on performance ratings PROPRIETARY AND CONFIDENTIALDiagnosisTreatmentWhat ABCConsulting hasImplemented9Roadmap
Phase II: DiagnosisObjective:To develop recommendations for configuration, process changes and implementation of additionalmodules/features/functionalities that maximize the benefits of SAP SuccessFactors Performance & Rewardsbundle or LE version of PMGM & Compensation.Key Areas we address: Business Process or SuccessFactors Pain Points Additional Requirements Key process and functionalities Y AND CONFIDENTIAL10
Phase II: DiagnosisDiscoveryFoundation (Platform)DiagnosisTreatmentWhat ABC Consulting *additionally can do inthe LE version of Foundation (Platform)Presentations Employee Scorecard with personal rating trend charts Cascading picklists Theming (full UI color/background customization) 3rd party system integrations: SSO, APIs Test/staging instance Role Based Permissions MDF * All the features and functionalities of SMB bundle is part of the LE VersionPROPRIETARY AND CONFIDENTIAL11Roadmap
Phase II: DiagnosisDiscoveryPerformance & GoalsDiagnosisTreatmentWhat ABC Consulting *additionally can do inthe LE version of PMGMGoal ratings on 360 Reviews Custom fields & ad hoc questions Competency weighting by role Ratings by behavior & behavior-anchored rating descriptions Matrix manager workflow support Goal data import & API connectors Goal execution map & meeting agenda tracking Calibrate overall ratings Standalone stack ranking workflow Goal Plan Field - Execution Actual Goal Plan Field - Execution Target Goal Plan Field – Probability of Success Goal Plan Field – Execution Target Goal Plan Field - Strategic / Non – Strategic Goal Goal Plan Field – Effort Spent Goal Plan Field – Comments Goal Status Report Performance Form – Mid Year Comments Performance Form - How vs What (OBJ/COMP Summary) Section * All the features and functionalities of SMB bundle is part of the LE VersionPROPRIETARY AND CONFIDENTIAL12Roadmap
Phase II: DiagnosisDiscoveryCompensation ManagementDiagnosisTreatmentWhat ABC Consulting *additionally can do in theLE version of Compensation ManagementGuidelines based on compa-ratio, range penetration, job level, or pay grade Cascading budgets Embedded worksheet analytics (YouCalc charts) Prorating for new or transferred employees Pay ranges & Salary pay matrices Multi-currency support Eligibility engine Weighted MBO bonus allocations / short-term incentives Equity (stock) allocations / long-term incentives Alternate manager hierarchy support Compensation groups Roll-up & executive review * All the features and functionalities of SMB bundle is part of the LE VersionPROPRIETARY AND CONFIDENTIAL13Roadmap
Phase III: TreatmentObjective:To suggest/recommend changes to ensure successful deploymentKey Areas we address: Suggest changes in the current implementationSuggest implementation of new modules/functionalities/additional SuccessFactors modulesChanges in the support structureChanges in the interfaces ARY AND CONFIDENTIAL14
Phase III: TreatmentOur FindingsSMB Vs LEDiscoveryOur FindingsDiagnosisTreatmentRecommendation SMB is a great solution for a small company which is notrapidly growing and its demands are limited in the areas ofPMGM, Succession and Compensation. When you would like to take advantage of all the innovationshappening on the above mention modules or have a growthpath which would need for you to have a broader HR systemwith all the bells and whites then LE is the path to go.SMB (PMGM) Vs LE PMGM We do not have Provisioning or Admin Center access of theABC Consulting’s Performance and Rewards System but asper our demo system (Performance and Rewards SMB), ABCConsulting can do Calibration, Continuous performanceManagement. There are a lot of additional Functionalities available in LEversion which would be useful for your business goingforward so it makes sense before you add more numberof employees that you switch over to LE version.SMB (Compensation) Vs LE(Compensation) At least from the access we had we didn’t see anyCompensation functionalities being implemented for ABCConsulting. Compensation in SMB version is very limited and from ourexperience customers normally would need the fullversion for a complete Compensation planning for theiremployees. Particularly as ABC Consulting is in servicebusiness hence it is all the more important that they startwith the LE version. We do not have Provisioning or Admin Center access of theABC Consulting’s Compensation System but as per our demosystem (Compensation SMB), ABC Consulting can doCompensation- Salary only-NO BONUS.SMB (Succession) Vs LE(Succession)PROPRIETARY AND CONFIDENTIAL At least from the access we had we didn’t see anyCompensation functionalities being implemented for ABCConsulting. If Succession is important to you then LE is the options togo for as the SMB option has a lot less functionalitiescompared to the LE version.17Roadmap
Phase IV: RoadmapObjective:A SuccessFactors Roadmap is designed to develop a high level plan for an organization in terms of its overall HRdelivery, learning enablement and/or human capital positioning keeping in mind customers immediate and futurebusiness goals.Key Areas we address: A high level plan for an organization in terms of its overall HR delivery. Growth: Partner with the Business to HR landscape that supports long-term business objectives and goals. Continuous Improvement: Develop processes , policies , infrastructure and systems that are streamlined andintegrated to provide seamless transparent service delivery Sustainability: Develop the roadmap with short, mid and long term vision with a sustainability mindset throughemployee and leadership engagements.DiscoveryPROPRIETARY AND CONFIDENTIALDiagnosisTreatmentRoadmap18
SuccessFactors RoadmapDiscoveryDiagnosisTreatmentRoadmap to a better HCM Experience in the CloudAug ‘17Sep '17Oct '17Nov '17 - 2018Phase 1 Upgrade to LE PMGM for existingemployees Add in the new employees Implement New functionalitieslike 360 , Continuous Appraisaletc.Phase 2 Implement Compensation Salary Implement Compensation BonusPhase 3 Implement SuccessionManagement Implement CDPPhase 4 Implement Other Modulesof SuccessFactors as perneed19Roadmap
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PMGM, Succession and Compensation. When you would like to take advantage of all the innovations happening on the above mention modules or have a growth path which would need for you to have a broader HR system
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