Verizon Droid RAZR HD User Guide - Verizon Wireless

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User’s Guide

Check it outContentsWhen you’re up and running, be sure to explore whatyour smartphone can do.At a glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Control & customize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Socialize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Music on Google Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Books on Google Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Locate & navigate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Connect & transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Want more?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Watch: Experience crisp, clear photos, movies, andvideos on your large 4.7" Super AMOLED 720p HDdisplay. See “Photos & videos” on page 39. Automate: Optimize your smartphone and conservebattery power with SMARTACTIONS . See“SMARTACTIONS ” on page 20. Speed: Browse and navigate at 4G LTE networkspeeds. See “Browse” on page 37 and “Locate &navigate” on page 45. Connect: Reach out and connect with Wi-Fi networks,Bluetooth devices, or just by touching NFC phones.See “Connect & transfer” on page 50.Tip: You don’t need to carry this guide with you. You canview all of these topics in your smartphone—from theHelp TUTORIALS orhome screen tap Apps HELP TOPICS.Check it out1

Tips & tricksAt a glance Start: SIM in, charge battery, register. See “Start” onpage 4.Your smartphoneYour smartphone combines a huge HD display, blisteringfast processor, and long-life battery in an impossibly thindesign, with tons of advanced features. Top topics: Just want a quick hit of what yoursmartphone can do? See “Top topics” on page 3. More: All the topics in this guide and so much more,Helpright on your smartphone. Tap Apps TUTORIALS or HELP TOPICS. Want more? See “Getmore!” on page 63.Note: Certain apps and features may not be available inall countries.NotificationLight3.5mm Headset4:008MP/HDCamera(on back)100%Fri, Oct 264:00NFC Antenna(on back)67 H 70 L 55 ChicagoFront CameraPower KeyPress ScreenOn/OffHold PhoneOn/OffVolume KeysmicroSDmicro SIM8VoicemailEmailChromePlay StoreMicro USB/ChargerPhonePeopleTextCameramicro HDMIMicrophone2At a glanceThis product meets the applicable limit forexposure to radio waves (known as SAR) of1.6 W/kg (FCC & IC). The limits and guidelinesinclude a substantial safety margin designed to assurethe safety of all persons, regardless of age and health.The highest SAR values measured for this device arelisted in the regulatory information packaged with yourproduct.

Top topicsTips & tricksCheck out what your smartphone can do. Intuitive: To get started quickly, tap AppsHelp for interactive tutorials. Personalize your home screen: see “Redecorate yourhome” on page 10. Get fast access to main settings: see “Quick settings”on page 19. Helpful: To quickly change common smartphonesettings, swipe the home screen right to go to Quicksettings. To learn more about each setting, tapinthe upper right. Go online: see “Browse” on page 37. Learn about Google Play : see “The best of Google ”on page 7. Get an app: see “Download apps” on page 13. Be social: see “Socialize” on page 36. Find a place: see “Locate & navigate” on page 45. Take a photo: see “Take photos” on page 40. Connect to Wi-Fi: see “Wi-Fi Networks” on page 52. Watch a movie: see “Movies & TV on Google Play ” onpage 42. Protect your smartphone: see “Screen lock” onpage 61. Get all the help you need: see “Get more!” on page 63.At a glance3

StartCaution: Before using your smartphone, please readthe safety, regulatory and legal information providedwith your product.Assemble & charge batterySIM in, memory card in (optional), charge battery, turn onsmartphone.Note: The micro SIM card may be already inserted inyour smartphone.1 Insert the pin on the Card Insertion/RemovalTool into the hole in the tray to release thetray. Then, slide the tray out of thesmartphone.Note: The SIM card tray is small, so becareful.12RRemovethe tray using theCard Insertion/ RemovalCTool.a2 Insert the optional microSD memory card into the leftcard slot.Insert optionalmicroSD memorycard.Tip: If your microSD memory card doesn’t click in,position the flat edge of the Card Insertion/RemovalTool on the edge of the card, and gently push in until itclicks. Use the same procedure to eject the microSDcard when you need to remove it.bc3Insert micro SIM.In4Charge fully.C5.5 H4Start3 Insert the micro SIM card into the SIM card tray, withthe gold contacts facing down, then push the SIM cardtray into the right card slot.Caution: Do not insert the micro SIM card directly intothe smartphone without the SIM card tray.4 Plug your smartphone charger into a power outlet, andinsert the charger’s micro USB connector into yoursmartphone to charge it.

Tips & tricks Power/Sleep: To turn your smartphone on or off,press and hold the Power key. To make the screensleep or wake up, just press the Power key. Notification Light: The notification light blinks whenyou have a new message or notification, and turns onwhen you start charging a dead battery. Battery: Squeeze every bit of juice out of your battery.See “Battery life” on page 5.Note: This product uses a non-removable battery. Thebattery should only be replaced by a Motorola-approvedservice facility. Any attempt to remove or replace yourbattery, unless performed by a service representative,may damage the product and void your warranty.Battery lifeYour smartphone gives you tons of information and appsat 4G LTE speed. Depending on what you use, that cantake a lot of power.To see what’s using up battery power, tap AppsSettings Battery. To set automatic rules to save power, tap AppsSmartActions (see “SMARTACTIONS ” on page 20). Battery99% - DischargingAdd triggers (like events, times, orplaces) that start the actions.1h 23m 45s on batteryScreen75%Android System12%Homescreen4%Android OS3%SAVECANCELBattery SaverTRIGGERSCharging statusNot chargingTap a feature to seedetails & adjust powersettings (if available).Add actions (like adjustingbrightness) that happen whentrigger conditions are met.ACTIONSBrightnessSmart brightnessBackground dataKeep apps synced only.Start5

Tips & tricksRegisterTo save even more battery life between charges, youcould reduce: recording or watching videos, listening to music, ortaking pictures.The Setup Wizard will walk you through the registrationprocess. Afterwards, you can create or log into aGoogle account to access all of your Google services.Registration is secure and only takes a few minutes. widgets that stream information to your home screen,like news or weather.Tip: To get your contacts, visitwww.motorola.com/transfercontacts. unused online accounts that you registered: TapSettings Accounts & sync.Apps Note: This smartphone supports apps and services thatmay use a lot of data, so make sure your data plan meetsyour needs. Contact Verizon Wireless for details.Settings, Wi-Fi and Bluetooth use: Tap Apps then tap the switch next to Wi-Fi or Bluetooth to turnthem OFF when you don’t need them.1Settings Location GPS use: Tap Apps services, and uncheck GPS satellites.2Turn on.TWelcomeSelect your language:100%English(United States)Fri, OOctct 26Settings display brightness: Tap Apps Display Brightness Display power saver. display timeout delay: Tap Apps Display Sleep (shorter setting).Select4:00your language.S4:00Español (Estados Unidos)67 StartH 70 L 55 ChicagoSettings3PPerforminitialssetup steps.Welcome to the Setup Wizard48VoicemailEmailmailChromeCThis setup wizard will help you customize yourphone in a few steps. It will allow you to getthe most out of your Verizon Wireless phone.NextPhoneS up Google Setaaccount.Play StoreMake it GooglePeopleTextGot Gmail? Sign in now.CameraNever lose your stuff again. A GoogleAccount keeps everything safe.Sign inGet an accountNot now6Start

Tips & tricksThe best of Google Wi-Fi network: Conserve your monthly dataallowance by switching from the Verizon network to aWi-Fi network for your internet connections. TapSettings Wi-Fi, then tap the switch atApps ON and search for networks.the top to turn Wi-FiThere’s more in “Wi-Fi Networks” on page 52.Your whole world, organized and accessible. Browse,locate, watch, shop, play, work. Google has youcovered. One account, access everywhere—smartphone, tablet, and computer. Reboot: If your smartphone becomes unresponsive,try a forced reboot—press and hold both the Powerkey and the Volume Down key for about 10 seconds. Accounts: To add, edit, or delete accounts anytime,Settings Accounts & sync. Fortap Apps more, see “Add or delete accounts” on page 37. To setup email accounts, see “Email” on page 32.Search for apps.Choose your account& settings.Google PlayMy AppsFor help with your Google account, ppsGamesGamesMusicMagazinesMovies & TVBooksCall of theWildJack LondonPride andPrejudiceJane AustenNEWMUSICOn your computer & Androidtablet, sign into your GoogleAccount for all your Google Playcontent, Gmail, GoogleCalendar events, & more.Start7

Tips & tricksOld phone to new phone Find out more about Google products: Seewww.google.com/about/products.Are you switching from an Apple or Blackberry phone?Get all your important information set up on your newMotorola smartphone in a few easy steps. The WelcomeHome To Motorola application transfers contacts, emailaddresses, calendar meetings, events, tasks, music,playlists, photos, and videos from your old phone to yournew Motorola smartphone. Log into or open a Google account: See the Googleaccounts page at www.google.com/accounts. Find answers about Google products: Seewww.google.com/support. Download Google apps: Tap AppsStore. Play All in the cloud: See “Your cloud” on page 57.Note: If you are switching from another Android phone, your Google account’s contacts, events,Gmail and other settings start downloading as soon asyou log into your Google account. If you are switchingfrom another type of device, contact your serviceprovider for assistance.To move information from an Apple or Blackberry phoneto your Motorola smartphone:1 Use your computer browser to navigate towww.markspace.com/welcomehome/, and downloadthe free Microsoft Windows or Apple Macintosh version of the Welcome Home ToMotorola application to your computer.2 Install and run the application on your computer. Youcan skip registration.3 Follow the instructions to transfer information fromyour old phone to your Motorola smartphone.8Start

The Welcome Home To Motorola application promptsyou to connect your old phone to the computer with aUSB cable, and backup the data you want to transfer.Home screen & appsNext, install the Welcome Home To Motorola app on yourMotorola smartphone, connect the smartphone to yourcomputer with a USB cable, then transfer the data ontoyour Motorola smartphone.Start from the home screen, to explore apps and more.Quick start: Home screen & apps Home screen: You’ll see the home screen when youturn on your smartphone or tap Home. App & widget list: To show all of your apps andwidgets, tap Apps . More: To download more apps and widgets, tapPlay Store.Apps 4:00100%Fri, Oct 264:0067 Status & NotificationsDrag down for details.Circles WidgetFlick up/down to see more.Tap to open.H 70 L 55 ChicagoShortcutsTap to open.Favorites TrayTap Appsto see all yourapps & widgets.8VoicemailEmailChromePlay StoreBack (one screen)PhonePeopleTextCameraHome (home screen)Recent AppsHome screen & apps9

Tips & tricksRedecorate your home Pages: To show other pages of shortcuts and widgets,swipe the home screen left. To delete pages from yourhome screen, tap Home, tap and hold a page,then drag it up to Remove.Customize the way your home screen looks, and giveyourself quick access to your favorite things: Uninstall: To uninstall apps, tap Apps, tap and holdan app, then drag it to More options and chooseUninstall (if available). Quick settings: To quickly change commonsmartphone settings, swipe the home screen right togo to Quick settings. To learn more about each setting,tapin the upper right. Change wallpaper: Tap and hold an empty spot onyour home screen to choose your wallpaper. Create shortcut folders: To create afolder of shortcuts on your homescreen, tap and hold a shortcut, thendrop it on top of another shortcut.You can create a folder of apps to usewhen you have spare time, when youwant music, or when you need tocontact people—whatever goestogether for you.Play MusicPlay BooksPlay MusicPlay Bookks Add widgets &APPSWIDGETSshortcuts: Tap Apps ,tap and hold the app orFavoritesADD/REMOVEwidget, then drag it toone of your home screenpages. To see all yourapps and widgets, swipe the app screen to the left, ortap APPS or WIDGETS at the top. To see your Favoritestap, then tap ADD/REMOVE to edit your favoriteapps.12345Tip: Some apps include special widgets. To downloadPlay Store.apps, tap Apps 10Home screen & apps

Resize widgets: You can resize some widgets—tapand hold a widget until you feel a vibration, thenrelease. Drag the blue diamonds at the edges toresize. Move or delete widgets & shortcuts: Tap and hold awidget or shortcut until you feel a vibration, then dragit to another spot, another page, or Remove at the topof the screen. Add, rearrange, or delete pages: To show otherpages of shortcuts and widgets, swipe the homescreen left.To add, reorder, or delete pages, from your homescreen, swipe left to show Add a page. Then, tapBlank page or Start with a template.Tap Manage pages, then tap and hold a page torearrange or remove. Tapto add, or tap and hold anexisting page and drag it to left or right to reorder, ordrag it up to Remove. Ringtones and more: For more about customizing,see “Control & customize” on page 16.HelpHelp takes you through features on your smartphone, andmakes things easy for you. To choose the quest you wantto go on, just tap it.Find it: Tap Apps Help TUTORIALS or HELPTOPICSHelpTUTORIALSHELP TOPICSSelect tutorials or help topics.Tap to close this category.GeneralShow me how to use mytouchscreen.Tap to watch.Show me how to turn myscreen on and off.Explain the buttons on myphone.Show me how to turn off myphone.Show me where to findnotifications such as missedcalls and new messages.ShhtthitlHome screen & apps11

SearchStatus & notificationsSearch your apps, contacts, files, places, and the web:At the top of the home screen, tapsearch, orfor voice search.for a text To choose what your search covers (like apps and theweb) or to change search location and history settings:In the search window, tap Menu Settings. To add a suggestion toyour search, tap.For instance, to findMotorola headsets,you can enter moto,tap, then enter heand tap the suggestedphrase.motomotorolaAt the top of the screen,icons on the left notifyyou about newmessages or events.Drag the bar down fordetails. To become a super searcher, visitwww.google.com/insidesearch.Choosemotorola andenter a secondword.8:00 AMAbe Baudo1 new messageActive Smart Actions28:00 AMMeetingTo remove a notificationfrom the list, flick it leftor right. To clear all notifications, tapTip: TapSearch onjustmotorola.4:001December 21, 2012.to show Settings.Icons on the right tell you about smartphone status:(network strength 4G LTE network)/batterycharging/full/ Wi-Fiin range/connectedsilent/ Bluetooth on/connectedvibrateGPS activealarm setairplane modewarningNetwork and Wi-Fi icons turn blue () when yoursmartphone exchanges data with your Google account.12Home screen & apps

Note: Apps you download from the Google Play Storeapp might show other icons in the status bar to alert youto specific events.Download appsGoogle Play Google Play is a new entertainment hub full of music,movies, books, apps, and games. You can instantlyaccess your content from all your Android devices.Find it: Tap Apps Find: To search, tapPlay Storein the top right. Review: To show details and reviews for an app youfound, just tap it.Tip: For the full list of reviews, tap See all below thethird review—then tap Most helpful first or Options tocustomize the list. Download: To download an app you found, tap it toopen details and then tap Download, or the price. Share: To share an app you found, tap it to opendetails and then tap . Reinstall: To show or reinstall apps you downloadedfrom the Google Play Store app, tap Menu MyApps. On a computer: To find and manage apps from anycomputer, go to http://play.google.com using yourGoogle account and password.There, you can browse apps on the big screen,manage your apps across multiple devices (like asmartphone and tablet), and even set new apps todownload to your devices. Music, Books & Movies: You can also use the GooglePlay Store app to download “Music on Google Play ” onpage 43, “Books on Google Play ” on page 44, and“Movies & TV on Google Play ” on page 42. Help: To get help and more, tap Menuright.in the topApps from the webYou can get apps from online app stores using yourbrowser.Tip: Choose your apps and updates carefully, as somemay impact your smartphone’s performance—see“Choose carefully” on page 14.To let your smartphone install apps that are not fromSettings Security &Google Play, tap Apps Screen Lock and check Unknown sources.To download files from your browser, see “Downloads”on page 38.Home screen & apps13

Choose carefullyTake Care of your appsApps are great. There's something for everyone. Play,communicate, work, or have fun. But remember, chooseyour apps carefully. Here are a few tips:To show the app screen, from your home screen tapApps , then swipe left to scroll through apps. To closethe apps screen, tap Homeor Back. To help prevent spyware, phishing, or viruses fromaffecting your smartphone or privacy, use apps fromtrusted sites, like the Google Play Store. Favorites: To show your favorite apps, tapat thetop of the screen. Then tap ADD/REMOVE to edit yourfavorite apps. In the Google Play Store, check the app’s ratings andcomments before installing. If you doubt the safety of an app, don’t install it. Like all apps, downloaded apps will use up memory,data, battery, and processing power—some more thanothers. For example, a simple battery level widget willuse less than a streaming music player app. Afterinstalling an app, if you’re not happy with how muchmemory, data, battery or processing power it’s using,uninstall it. You can always install it again later. Just

Motorola application to your computer. 2 Install and run the application on your computer. You can skip registration. 3 Follow the instructions to transfer information from your old phone to your Motorola smartphone.

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Google Play Games NEW MUSIC Games My Apps Accounts Settings Help On your computer & Android tablet, sign into your Google Account for all your Google Play content, Gmail, Google Calendar events, & more. Search for apps. Choose your account & settings. Start Assemble & charge battery Battery life Register The best of Google Old phone to new phone

Motorola application to your computer. 2 Install and run the application on your computer. You can skip registration. 3 Follow the instructions to transfer information from your old phone to your Motorola smartphone. The Welcome Home To Motorola application prompts you to connect your old phone to the computer with a