Core 6 – Equality And Diversity - KSF

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Core 6 – Equality and DiversityStatusCore – this is a key aspect of all jobs and of everything that everyone does.It underpins all dimensions in the NHS KSF.Levels1234Act in ways that support equality and value diversitySupport equality and value diversityPromote equality and value diversityDevelop a culture that promotes equality and values diversityDescriptionIt is the responsibility of every person to act in ways that support equality and diversity.Equality and diversity is related to the actions and responsibilities of everyone – users ofservices including patients, clients and carers; work colleagues; employees; people inother organisations; the public in general.Successful organisations are ones that reflect the richness of diversity that exists insociety and will include people of different: abilities; ages; bodily appearances; classes;castes; creeds; cultures; genders; geographical localities; health; relationship; mentalhealth; social and economic statuses; places of origin; political beliefs; race; religion;sexual orientation; and those with and without responsibilities for dependents.Where diversity and equality are not integral to an organisation, discrimination may occur.Progression through the levels in this dimension is characterised by:-moving from own practice to the consideration of team and organisational culturesan increasing understanding of the nature and complexity of equality and diversitybeing more proactive and challenging in the promotion of equality and diversityincreasing knowledge about the legislation, policies and procedures relating toequality and diversity from awareness, knowing where to obtain information,having a working knowledge of the legislation, policies and procedures and beingable to interpret them to others, to an extended knowledge of the legislation,policies and procedures and monitoring their effectiveness in organisations.Links to other KSF dimensionsThis dimension is supported by:-Core 1 CommunicationCore 2 Personal and people developmentCore 3 Health, safety and securityCore 4 Service ImprovementCore 5 QualityG1 Learning and developmentG7 Capacity and capability.

TerminologyEqual opportunities – emphasises the structures, systems and measures of groups withinsociety and within organisations. Equal opportunities is about addressing representationand balance.Equality – is about creating a fairer society where everyone can participate and has theopportunity to fulfil their potential. It is backed by legislation designed to address unfairdiscrimination based on membership of a particular group.Diversity – is about the recognition and valuing of difference in the broadest sense. It isabout creating a working culture and practices that recognise, respect, value and harnessdifference for the benefit of the organisation and individuals.Discrimination – the practice of treating individuals less fairly than other people or groups.Level 1 – Act in ways that support equality and value diversityIndicators:The worker:a) acts in ways that are in accordance with legislation, policies, procedures and goodpracticeb) treats everyone with whom s/he comes into contact with dignity and respectc) acknowledges others’ different perspectivesd) recognises that people are different and makes sure they do not discriminateagainst other peoplee) recognises and reports behaviour that undermines equality and diversity.Examples of application:Legislation, policies and procedures:-agecomplaints and issue resolution (including harassment and bullying)employmentequalitydependents – people who have caring responsibilities and those who do notdiversity – age, gender, marital status, political opinion, racial group, religiousbelief, sexualitydisabilitygenderhuman rights (including those of children)languagemarital statusmental healthmental incapacitypolitical opinionracial groupreligious beliefsexual orientation.

Makes sure they do not discriminate against other people may include:-what they do or saywhat they do not do or saywhen interacting with colleagueswhen interacting with users of serviceswhen working with the publicwhen working with visitors to the organisation.Level 2 – Support equality and value diversityIndicators:The worker:a) recognises the importance of people’s rights and acts in accordance withlegislation, policies and proceduresb) acts in ways that:- acknowledge and recognise people’s expressed beliefs, preferences andchoices- respect diversity- value people as individualsc) takes account of own behaviour and its effect on othersd) identifies and takes action when own or others’ behaviour undermines equality anddiversity.Examples of application:Legislation, policies and procedures:-agecomplaints and issue resolution (including harassment and bullying)employmentequalitydependents – people who have caring responsibilities and those who do notdiversity – age, gender, marital status, political opinion, racial group, religiousbelief, sexualitydisabilitygenderhuman rights (including those of children)languagemarital statusmental healthmental incapacitypolitical opinionracial groupreligious beliefsexual orientation.People’s expressed beliefs, preferences and choices might relate to:-food and drinkhow they like to be addressed and spoken to

-personal care – living or deceasedprivacy and dignitythe information they are giventhe support they would liketheir faith or belief.Identifying and taking action when others’ behaviour undermines equality and diversitywould include on a day-to-day basis being prepared to:-recognise when equality and diversity is not being promoted and doing somethingabout itrecognise when someone is being discriminated against and doing somethingabout it.Level 3 – Promote equality and value diversityIndicators:The worker:a) interprets equality, diversity and rights in accordance with legislation, policies,procedures and relevant standardsb) evaluates the extent to which legislation is applied in the culture and environmentof own sphere of activityc) identifies patterns of discrimination and takes action to overcome discriminationand promote diversity and equality of opportunityd) enables others to promote equality and diversity and a non-discriminatory culturee) supports people who need assistance in exercising their rights.Examples of application:Legislation, policies and procedures:-agecomplaints and issue resolution (including harassment and bullying)employmentequalitydependents – people who have caring responsibilities and those who do notdiversity – age, gender, marital status, political opinion, racial group, religiousbelief, sexualitydisabilitygenderhuman rights (including those of children)languagemarital statusmental healthmental incapacitypolitical opinionracial groupreligious beliefsexual orientation.

Evaluating the extent to which legislation is applied in the culture and environment of ownsphere of activity might relate to:-communication with different peoplehealth, safety and security including risk managementsystems, standards and guidelines designed to promote qualitythe allocation of resourcesthe availability of servicesthe development of servicesPatterns of discrimination might relate to:-the learning and development offered to different peoplethe recruitment, selection and promotion of staff.Enabling others to promote equality and diversity and a non-discriminatory culture mightinclude:-acting as a role modelbeing aware of the wellbeing of all members of the work team and supporting themappropriatelyenabling others to reflect on their behaviouridentifying training and development needs.Supporting people who need assistance might relate to:-advocacyenabling people to make the best use of their abilitiesintervening when someone else is discriminating against someone on a one-offbasis or routinelymaking arrangements for support (e.g. as part of the development review process)representing people’s views.Level 4 – Develop a culture that promotes equality and values diversityIndicators:The worker:a) interprets legislation to inform individuals’ rights and responsibilitiesb) actively promotes equality and diversityc) identifies and highlights methods and processes to resolve complaints as aconsequence of unfair and discriminatory practiced) supports those whose rights have been compromised consistent with legislation,policies and procedures and good and best practicee) actively challenges individual and organisational discriminationf) evaluates the effectiveness of equality and diversity policies and procedures withinthe service/agency and contributes to the development of good and best practice.

Examples of application:Legislation, policies and procedures:-agecomplaints and issue resolution (including harassment and bullying)employmentequalitydependents – people who have caring responsibilities and those who do notdiversity – age, gender, marital status, political opinion, racial group, religiousbelief, sexualitydisabilitygenderhuman rights (including those of children)languagemarital statusmental healthmental incapacitypolitical opinionracial groupreligious beliefsexual orientation.Actively promoting equality and diversity would include:-acting as a mentor to people from diverse groupsacting as a role modelactively working in partnership with diverse groupsdeveloping and supporting own team in relation to equality and diversityensuring that development opportunities are available for all staffensuring the fair recruitment and selection of stafffocusing resources to deliver equitable outcomesinvolving the local population in the development of serviceslistening to the experiences and views of different groups and acting on themmodelling good practicepromoting an open and fair culture throughout the organisationpromoting equality and diversity during partnership working.

Core 6 – Equality and Diversity . Status Core – this is a key aspect of all jobs and of everything that everyone does. It underpins all dimensions in the NHS KSF. Levels 1 Act in ways that support equality and value diversity . 2. Support equality and value diversity . 3. Promote equality and value diversity

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