International Business: Environments And Operations, 14e

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International Business: Environments and Operations, 14e (Daniels et al.)Chapter 2 The Cultural Environments Facing Business1) consists of specific learned norms based on attitudes, values, and beliefs of a groupof people.A) EthnologyB) CivilizationC) CultureD) DoctrineAnswer: CDiff: 1Skill: ConceptObjective: 1AACSB: Multicultural and diversity understanding2) Which of the following is NOT true about cultural diversity?A) Companies may gain competitive advantages by bringing together people of diversebackgrounds.B) Cultural diversity is most successful when domestic and foreign firms establish joint ventures.C) Cultural diversity may help a company gain deeper knowledge about products and services.D) The process of bringing people of different national cultures together is often difficult.Answer: BDiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 1AACSB: Multicultural and diversity understanding3) Because people can be grouped in many ways, such as on the basis of nationality, ethnicity,religion, profession, and income level, .A) people live in a state of cultural collisionB) cultural studies fail to understand behaviorsC) identity crises make individual's lives chaoticD) people have more than one cultural group membershipAnswer: DDiff: 2Skill: ConceptObjective: 1AACSB: Multicultural and diversity understanding1Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

4) When divergent cultures come in contact, occurs.A) power distanceB) culture shockC) cultural collisionD) group membershipAnswer: CDiff: 1Skill: ConceptObjective: 1AACSB: Multicultural and diversity understanding5) Which of the following best describes a condition under which cultural collision would mostlikely occur in international business?A) A company implements practices that are less effective than intended.B) Local employees are overlooked for promotions by home country managers.C) Expatriate managers rely too heavily on local employees for negotiating business deals.D) Foreign and domestic companies make adjustments for the local culture and legalenvironment.Answer: ADiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ApplicationObjective: 1AACSB: Multicultural and diversity understanding6) Which of the following is the most accurate statement about culture?A) Cultural variables can easily be isolated from other factors such as economic and politicalconditions.B) Although most cultural variables are universal, the forms these variables take differ fromculture to culture.C) Most cultural variables are superficial and can easily be influenced by environmental factors.D) Within a culture, everyone responds to particular cultural variables the same way.Answer: BDiff: 3Skill: ConceptObjective: 1AACSB: Multicultural and diversity understanding2Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

7) Businesspeople seeking to understand more about another culture in order to successfullyconduct business within that culture would be best advised to do which of the following?A) observing the behavior of people who have gained respect within that cultural environmentB) relying on stereotypes, which are based on averages, to gain an understanding of the cultureC) avoiding cultural research studies because they perpetuate unjustified stereotypes andbehaviorsD) memorizing the cultural variations that are typically encountered in a specific culturalenvironmentAnswer: ADiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ApplicationObjective: 1AACSB: Multicultural and diversity understanding8) Which of the following is a common shortcoming of studies examining culture in differentcountries and regions?A) Cultures are static, which leads researchers to draw false conclusions from old data.B) It is impossible to compare countries because of differences in the form of data collected.C) Responses are reported in averages, which can lead to a belief in unrealistic stereotypes.D) People are reluctant to complain about their own cultures, so they present only positiveopinions to researchers.Answer: CDiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 1AACSB: Multicultural and diversity understanding9) The nation offers a workable reference for studying cultural differences because .A) a nation contains only one distinct cultureB) similarity among people is both a cause and effect of national boundariesC) the commonality of language within a nation eases the process of conducting surveysD) different groups within the same country always have more in common with each other thanwith groups in other countriesAnswer: BDiff: 2Skill: ConceptObjective: 2AACSB: Multicultural and diversity understanding3Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

10) A problem of using the nation as a reference point for culture is that .A) nations fail to mediate the different interests within their boundariesB) self-stereotypes tend to fall along national linesC) such an approach tends to be polycentricD) variations tend to be great within a countryAnswer: DDiff: 2Skill: ConceptObjective: 2AACSB: Multicultural and diversity understanding11) Because certain cultural attributes can link groups from different nations more closely thangroups within a given nation, international businesspeople should most likely .A) assume that there are few significant cultural differences among nationsB) examine relevant groups when comparing nationsC) adopt universal operating methodsD) avoid cultural imperialismAnswer: BDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 2AACSB: Multicultural and diversity understanding12) It is most accurate to say that within a nation's borders, people largely share such essentialattributes as and .A) work attitudes; religionB) lifestyles; social classesC) education; ethnicityD) values; languageAnswer: DDiff: 2Skill: ConceptObjective: 2AACSB: Multicultural and diversity understanding13) Most people's basic value system is .A) modified significantly between childhood and adulthoodB) altered during adulthood through impositionC) affected primarily by teenage peer pressureD) acquired mainly during early childhoodAnswer: DDiff: 2Skill: ConceptObjective: 2AACSB: Multicultural and diversity understanding4Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

14) Contact among countries brings about cultural change, which is a process called .A) cultural collisionB) cultural imperialismC) cultural diffusionD) creolizationAnswer: CDiff: 2Skill: ConceptObjective: 2AACSB: Multicultural and diversity understanding15) Creolization refers to .A) government efforts to maintain a distinct cultural identity through legislation and languageB) the process of mixing elements of an outside culture with those of a national cultureC) the use of stereotypes to describe a cultureD) changes as cultures evolve over timeAnswer: BDiff: 2Skill: ConceptObjective: 2AACSB: Multicultural and diversity understanding16) Cultural change imposed by an alien culture is called .A) multicultural ethnocentrismB) cultural imperialismC) collectivismD) creolizationAnswer: BDiff: 1Skill: ConceptObjective: 2AACSB: Multicultural and diversity understanding17) Which of the following languages has the most native speakers?A) EnglishB) MandarinC) SpanishD) HindiAnswer: BDiff: 1Skill: ConceptObjective: 2AACSB: Multicultural and diversity understanding5Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

18) peoples account for the largest percentage of global production.A) English-speakingB) Mandarin-speakingC) French-speakingD) Spanish-speakingAnswer: ADiff: 2Skill: ConceptObjective: 2AACSB: Multicultural and diversity understanding19) Which of the following statements about the English language is most likely NOT true?A) The largest portion of global output is in English-speaking countries.B) A large portion of MNEs are headquartered in English-speaking countries.C) English is the official national language in most countries where FDI is encouraged.D) Many MNEs from non-English speaking countries use English as their operating language.Answer: CDiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 2AACSB: Multicultural and diversity understanding20) Although English is referred to as the "international language of business," .A) it is less frequently used than French in international businessB) there is a growing disagreement over which version of English to use, e.g. British, American,or AustralianC) companies headquartered outside English-speaking countries all use their official language astheir operating languageD) monolingual English speakers may experience more difficulty in the future in communicatingon a worldwide basisAnswer: DDiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 2AACSB: Multicultural and diversity understanding6Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

21) International businesspeople need to understand social stratification systems where they dobusiness because .A) such systems reflect a culture's willingness to accept product changesB) such systems indicate who people in a given culture will respect moreC) the high similarity among countries lets firms effectively use global hiring practicesD) what is an ascribed group membership in one country is an acquired one in anotherAnswer: BDiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding22) Which of the following is an example of an acquired group membership?A) national originB) religionC) genderD) raceAnswer: BDiff: 1Skill: ConceptObjective: 3AACSB: Multicultural and diversity understanding23) The more closed a society is, the more important group membership is.A) acquiredB) age-basedC) educationD) ascribedAnswer: DDiff: 2Skill: ConceptObjective: 3AACSB: Multicultural and diversity understanding24) Studies indicate a strong correlation between the intensity of religious belief and .A) a desire to convert productivity gains into more leisure timeB) an adherence to attributes that lead to economic growthC) the belief that material success is related to salvationD) the degree of ethnocentrism exhibited in a cultureAnswer: BDiff: 2Skill: ConceptObjective: 3AACSB: Multicultural and diversity understanding7Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

25) According to the theory of success and reward expectation, the greatest enthusiasm for workgenerally occurs when there is a likelihood of success combined with areward for success compared to the reward for failure.A) high; highB) high; lowC) low; highD) low; lowAnswer: CDiff: 2Skill: ConceptObjective: 326) A country in which the norm is a money-and-things orientation and a belief that it's better to"live to work" than to "work to live" is most accurately characterized as a culture.A) high masculinityB) physiologicalC) non-fatalisticD) high-femininityAnswer: ADiff: 1Skill: ConceptObjective: 3AACSB: Multicultural and diversity understanding27) Based on the hierarchy-of-needs theory, in which of the following would fulfillment oflower-order needs be the best motivator?A) wealthy countriesB) Protestant countriesC) high femininity countriesD) very poor countriesAnswer: DDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding8Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

28) People generally prefer little consultation between superiors and subordinates in cultureswhere is high.A) power distanceB) fatalismC) individualismD) masculinityAnswer: ADiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding29) Which of the following is characterized by low dependence on an organization and a desirefor personal time, freedom, and challenges?A) collectivismB) democracyC) individualismD) anarchyAnswer: CDiff: 1Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding30) ATX Enterprises has operations in Tokyo, a collectivist culture. Which of the followingwould most likely motivate the firm's Japanese employees?A) opportunities for personal decision makingB) extensive vacation timeC) on-the-job challengesD) good health benefitsAnswer: DDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ApplicationObjective: 3AACSB: Multicultural and diversity understanding9Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

31) Safe work environments motivate ; challenges motivate .A) individualists; collectivistsB) collectivists; individualistsC) non-fatalists; fatalistsD) materialists; non-materialistsAnswer: BDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding32) Managers should be more precise in their directions to subordinates when .A) the company has a philosophy of geocentrismB) the society believes age equals wisdomC) uncertainty avoidance is highD) power distance is lowAnswer: CDiff: 2Learning Outcome: Discuss the role of ethics and social responsibility in international businessSkill: ApplicationObjective: 3AACSB: Multicultural and diversity understanding33) In societies where trust is high, .A) people tend to be more future-orientedB) business costs are typically lowerC) people tend to be more fatalisticD) family businesses are dominantAnswer: BDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding10Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

34) Paulson Manufacturing has facilities around the world. Expatriate managers located incultures characterized by have noticed that local employees are highly motivated byretirement programs.A) low uncertainty avoidanceB) high future orientationC) low masculinityD) high trustAnswer: BDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ApplicationObjective: 3AACSB: Multicultural and diversity understanding35) Raj, an engineer, works long hours and takes full responsibility for both his good and badwork performance. Raj most likely believes in .A) self-determinationB) low power distanceC) collectivismD) fatalismAnswer: ADiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ApplicationObjective: 3AACSB: Multicultural and diversity understanding36) In a(n) culture, people tend to regard seemingly peripheral information aspertinent to decision making and infer meanings from things that people say either indirectly orcasually.A) pragmaticB) idealisticC) fatalisticD) high-contextAnswer: DDiff: 1Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding11Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

37) A culture in which people prefer to finish one task before starting another is most accuratelycharacterized as which of the following?A) low-contextB) monochronicC) pragmaticD) high power-distanceAnswer: BDiff: 1Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding38) A culture that prefers to first settle general principles rather than small issues is mostaccurately characterized as .A) idealistB) polychronicC) high-contextD) pragmatistAnswer: ADiff: 1Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding39) The attempt to resolve small issues before principles is a characteristic of which of thefollowing?A) relativismB) monochronic behaviorC) pragmatismD) uncertainty avoidanceAnswer: CDiff: 1Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding12Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

40) All of the following are international business translation problems EXCEPT which of thefollowing?A) All written work requires back translation in order to be understood in a second language.B) Because languages and the common meaning of words are constantly evolving, the intendedmeaning of a word may be different from what the listener or reader understands.C) Some words in one language simply don't have a direct translation into another language.D) Words mean different things in different contexts, thus the wrong context may be translated.Answer: ADiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Communication abilities41) When a company does business in another country whose official language is the same as itshome country's, the company should most likely .A) assume that communications will go smoothlyB) use back-translation on all written documentsC) realize that words may have different meaningsD) assume that word meanings are the same despite spelling differencesAnswer: CDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Communication abilities42) Jack, an American accounts manager, is preparing a presentation for a group of Japanesebusinesspeople. Jack's presentation would be most effective if he .A) told an opening joke to put everyone at easeB) used slang to create an informal atmosphereC) used long words to impress his counterpartsD) budgeted extra time for translation and clarificationAnswer: DDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ApplicationObjective: 3AACSB: Communication abilities13Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

43) Evaluating the importance of potential clients or partners by the way they dress is anexample of using .A) pragmatismB) silent languageC) polychronismD) fatalismAnswer: BDiff: 2Skill: ConceptObjective: 3AACSB: Communication abilities44) The term cultural distance refers to the .A) physical space between people during communicationB) time it takes people to adjust to the language, traditions, and norms of a foreign cultureC) degree to which countries' cultures are separated by language, ethnicity, and religionD) preferred relationship between superiors and subordinates in a given cultureAnswer: CDiff: 1Skill: ConceptObjective: 4AACSB: Multicultural and diversity understanding45) Ellen worked for a U.S. architectural firm at its German office for four years and wastransferred back to the firm's home office in Chicago two months ago. Ellen feels significantdissatisfaction with her job and life in Chicago, which is most likely a result of .A) reverse culture shockB) polycentrismC) culture shockD) ethnocentrismAnswer: ADiff: 1Skill: ApplicationObjective: 4AACSB: Multicultural and diversity understanding14Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

46) One of the potential problems for an MNE that practices too much polycentrism is.A) demanding that local communication methods be replaced with modern technologyB) underestimating the complexity of introducing new management practicesC) losing innovative capabilities to less-risky host-country practicesD) relying too much on home-country directions and policiesAnswer: CDiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 4AACSB: Multicultural and diversity understanding47) Ethnocentrism in international business refers to the .A) study of group ethics and corporate social responsibilityB) comparison of the Protestant ethic with other religious viewsC) belief that what works best at home should work best everywhereD) study of ethnic segmentation within different developing countriesAnswer: CDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 4AACSB: Multicultural and diversity understanding48) The approach a company takes when it bases foreign operations on an informed knowledgeof its organizational culture along with home- and host-country needs, capabilities, andconstraints is called .A) polycentrismB) ethnocentrismC) neocentrismD) geocentrismAnswer: DDiff: 1Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 5AACSB: Multicultural and diversity understanding15Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

49) A firm that concentrates on national cultural differences in terms of averages is more likelyto .A) exceed market demandsB) increase political risksC) seek cultural collisionD) overlook outliersAnswer: DDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 4AACSB: Multicultural and diversity understanding50) Organizing work differently to improve productivity will likely fail .A) if the work force has a low tolerance for authoritarianismB) unless workers are compensated with annual bonusesC) unless changes are compatible to competitor's practicesD) if changes interfere with strongly held value systemsAnswer: DDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 4AACSB: Multicultural and diversity understanding51) When a company wishes to introduce change in a foreign country, its likelihood of successcan most likely be improved by .A) introducing many changes simultaneouslyB) gaining the support of local opinion leadersC) agreeing to make some home-country changes in returnD) employing expatriate managers to supervise local workersAnswer: BDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 4AACSB: Multicultural and diversity understanding16Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

52) If an MNE convinced a popular priest that its vitamin-enriched soft drink would benefitparishioners' health, the MNE would be using to help bring about change.A) participationB) reward sharingC) an opinion leaderD) a cost-benefit relationshipAnswer: CDiff: 2Skill: ApplicationObjective: 453) U.S. companies monopolize much of the international entertainment media, which largelyportrays U.S. products and lifestyles as glamorous and appealing. This situation would mostlikely be used as an example of .A) the stronger work ethic typical of developed countriesB) the spread of high-context culturesC) cultural fragmentationD) cultural imperialismAnswer: DDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ApplicationObjective: 4AACSB: Multicultural and diversity understanding54) The fact that Spanish words and phrases such as macho and enchilada have come intoAmerican English illustrates that .A) cultural diffusion is a two-way processB) cultural trends come from emerging nationsC) existing national borders are shiftingD) material cultures are becoming universalAnswer: ADiff: 2Skill: ApplicationObjective: 417Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

55) American hamburgers, Japanese sushi, Italian pizza, Mexican tacos, and Middle Eastern pitabread are now commonly found in most countries. This best supports the argument that.A) although visible expressions of culture are becoming homogenized, basic differences insocietal values remain strongB) globalization fulfills lower order needs in Maslow's hierarchyC) cultural imperialism is increasingly widespreadD) cultural hybridization is occurringAnswer: DDiff: 2Skill: ApplicationObjective: 456) In the opening case on the Java Lounge in Saudi Arabia, Saudi businessmen engaged in chitchat while drinking coffee at a café during the conduct of business. Which of the following wasthe most likely reason for their behavior?A) They are fatalistic, believing that the business outcome was predetermined.B) Their religious convictions kept them from discussing business over alcoholic drinks.C) They come from a high femininity culture that believes it's better to "work to live" than to"live to work."D) They come from a high-context culture in which small talk and seemingly unrelatedinformation is important to decision making.Answer: DDiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ApplicationObjective: 3AACSB: Multicultural and diversity understanding57) In the opening case on the Java Lounge in Saudi Arabia, people in the port city of Jeddahwere less culturally conservative than people in the interior of the country. The most likelyreason for this is that .A) people in the port cities have more contact with foreignersB) the coastal area has to trade with countries using different religious holidaysC) the coastal area has a culture with a higher uncertainty avoidanceD) the coastal area is secular, whereas the interior of Saudi Arabia has a state religionAnswer: ADiff: 2Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 3AACSB: Multicultural and diversity understanding18Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

58) Feldon Manufacturing is a U.S. firm with plans to expand internationally. Executives at thefirm are considering expanding into either Mexico, Germany, or Japan. Executives are travelingto each country to meet with local businesspeople in the decision-making process. Which of thefollowing should the Feldon executives most likely expect when meeting with the delegates fromMexico?A) close proximity during conversationsB) cultural collision between managersC) use of slang during presentationsD) strict adherence to schedulesAnswer: ADiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: Critical ThinkingObjective: 2AACSB: Multicultural and diversity understanding59) Feldon Manufacturing is a U.S. firm with plans to expand internationally. Executives at thefirm are considering expanding into either Mexico, Germany, or Japan. Executives are travelingto each country to meet with local businesspeople in the decision-making process. Which of thefollowing is most likely a true statement?A) Personal challenges and self-actualization are the prime motivators for both Americans andJapanese.B) The Japanese and Mexican cultures are similarly based on individualistic needs.C) Both Germans and Americans are motivated by individualistic systems.D) Unlike the U.S., Germany is a highly collectivist nation.Answer: CDiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: Critical ThinkingObjective: 2AACSB: Multicultural and diversity understanding19Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

60) Feldon Manufacturing is a U.S. firm with plans to expand internationally. Executives at thefirm are considering expanding into either Mexico, Germany, or Japan. Executives are travelingto each country to meet with local businesspeople in the decision-making process. Which of thefollowing would be LEAST beneficial when Feldon executives make a presentation in Japan?A) requesting a translator with technical vocabulary knowledgeB) simplifying vocabulary and terminology for the audienceC) conducting back translations for written workD) avoiding repetition to prevent boredomAnswer: DDiff: 3Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: Critical ThinkingObjective: 3AACSB: Communication abilities61) The specific learned norms based on attitudes, values, and beliefs of a group of people areknown as ethnology.Answer: FALSEDiff: 1Skill: ConceptObjective: 1AACSB: Multicultural and diversity understanding62) Many firms gain a global competitive advantage by fostering cultural diversity.Answer: TRUEDiff: 1Learning Outcome: Explain how differences in culture affect the international businessenvironmentSkill: ConceptObjective: 1AACSB: Multicultural and diversity understanding63) Most cultural variables are universal.Answer: TRUEDiff: 1Skill: ConceptObjective: 1AACSB: Multicultural and diversity understanding20Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall

64) The lack of cultural guidebo

International Business: Environments and Operations, 14e (Daniels et al.) Chapter 2 The Cultural Environments Facing Business 1) _ consists of specific learned

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