Updated Coronavirus (COVID-19) Student Frequently Asked .

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Updated Coronavirus (COVID-19) StudentFrequently Asked QuestionsLast updated 1 March 2020Contents1Accommodation. 22Current UK Coronavirus (COVID-19) situation and advice . 43Self Isolation . 94Assessments . 115Campuses (UK) . 116Discrimination and abuse report and support . 137Equipment and Internet Access . 138Extensions and Extenuating Circumstances . 149Graduation and other events . 1410Healthcare placements . 1411Medical centre . 1412Mental health and wellbeing . 1413Research . 1514Study Abroad . 1515Travel, international student advice and student visas . 1516Tuition, fees and study . 1617Childcare . 1618The Library . 1719Sport and Social Activities . 1820Where I can find further information and support? . 18

1AccommodationWhat are the arrangements for shared accommodation?If you are living in shared accommodation with other students you will be classified, inkeeping with government advice, as sharing a household. As we are currently undernational lockdown restrictions, this means that students should stay home where possibleand cannot meet other households (including people from other flats) outside of their flat.You also cannot host non-flat members inside your flat. We encourage flat mates toreport breaches of these rules to Security or the Residences Team. You can find moredetails of what you can and cannot do on the Government website.When can I return to my term time accommodation?The Government has advised: Face-to-face teaching will start again for some more courses from Monday 8March. The list of these courses is available on the Student Support site. This list ofcourses is in addition to the students who started face-to-face teaching in January2021. Priority is being given to those courses who have critical practical elementsand where learning cannot be done online. The Government guidance is clear thatif courses can continue online at the moment then they must do so. If your course tutor confirms that you will definitely return from Monday 8 March,and you intend to return to your accommodation, please notify your landlordbefore travelling. For students living in UCLan halls of residence please emailstudentaccommodation@uclan.ac.uk For students living in private accommodationplease email your private landlord. All other students whose course is not listed will remain online and you shouldremain where you are wherever possible. The Government will be providingfurther guidance on these courses by the end of the Easter holidays. If you live at University, you should not move back and forward between yourpermanent home and student home during term time Please remember that if your course includes some time on campus, due tocurrent guidance you must only attend for your timetabled sessions or library visits(capacity reduced). Students who are eligible for face-to-face teaching, can meet in groups of morethan your household as part of your formal education or training only. Studentsshould expect to follow the guidance and restrictions. You should socially distancefrom anyone you do not live with.What do I need to do if I have already moved back to my term time accommodation?The Government advice states that you should remain where you are wherever possible,and not return to your term time accommodation unless you have been informed thatface to face lectures will resume for your course. . If you live at University or have returnedfor face to face teaching, you should not move back and forward between yourpermanent home and student home during term time.Given the current situation in the UK with the number of coronavirus cases growing, theGovernment has updated their guidance on student Covid testing when you return tocampus. The advice continues to be that ALL students (not just those living in term time

accommodation) have asymptomatic Covid tests before returning to campus and thencontinue to be tested on a weekly basis.In addition to the two tests on return, the Government has updated their guidance onstudent Covid testing and weekly testing has now been implemented across all threecampuses. All those who have returned and are on campus, including if you are in termtime accommodation, should now get two lateral flow tests per week, three to four daysapart. This will help to reduce the chances of spreading the virus and has been put inplace to keep everyone who is on campus safe. Book your tests through the studenttesting page.What do I need to do if I am moving into or living in private accommodation?If you are living in private accommodation, please contact your landlord directly if youhave any questions about your arrangements. If you need any further advice, pleasecontact privateaccommodation@uclan.ac.uk The Student Accommodation private sectorteam at UCLan works closely with private providers, registered on UCLan LandlordRegistration Scheme, and will be able to assist you as needed.Will I get a partial refund for my student accommodation if I’m staying at home untilmy face-to-face teaching starts?Students who have not returned to UCLan hallsAs a gesture of goodwill, UCLan issued a credit that is equivalent to 7 weeks’ rent, tothose students who did not return to UCLan halls of residence after Christmas. The hallsthat this applied to are as follows: Derwent Hall Douglas Hall Pendle Hall Ribble Hall Roeburn Hall Whitendale Hall IQ Kopa (those with a tenancy agreement with UCLan – see below) Sandygate Halls, BurnleyThis only applied to students who had not used their room between Monday 4 January2021 and Monday 22 February 2021.This did not apply to students, who had already returned to their accommodation orelected to remain in residence. As you will be aware, the Government guidance is thatstudents should stay where they are so students currently living in their studentaccommodation would not qualify for the rebate if they decide to return home.UCLan Leased Hall – IQ Kopa.Students who hold a tenancy with UCLan, for a halls place in IQ Kopa, should havesimilarly received the gesture of goodwill payment outlined above if they did not return totheir accommodation in the dates specified above.

Free ExtensionAs a further goodwill gesture UCLan is also offering a free four-week extension to ALLstudents who have a UCLan accommodation contract, in the halls specified above,regardless of whether they qualify for the goodwill credit detailed above or not. Thiswould extend your current tenancy contract to 1 August 2021.Students who have returned to UCLan hallsWe would like to reassure those students who have returned to UCLan halls or remainedin residence, that the halls remain fully operational with all student support services inplace and available to you. Our on-site Residences team, based in the halls of residence,can be contacted via 01772 892529/ StudentAccommodation@uclan.ac.uk for anysupport you may need on a day-to-day basis.The wellbeing of our students remains a priority for us and we ask that you contact ourWellbeing team via email at wellbeing@uclan.ac.uk or by phone on 01772 893020 duringoffice hours, should you need any support. In addition, we continue to offer 24/7 Securitysupport - please call 01772 892068 for any matters requiring assistance. Please do nothesitate to contact any of these services as may be required.For students currently living in our halls, rent will continue to be charged at the normalrate, in line with your tenancy agreement.Private Sector HallsThe University is currently in discussion with private hall providers, registered with UCLan,to advise the steps UCLan is taking in support of students in University halls of residenceand to establish how they plan to support students at this time. All providers, includingthe owners of Summergrove Hotel at Westlakes Campus, have been asked to notify theUCLan Student Accommodation team of their plans once finalised.Shared housingStudents who live in shared housing properties, with tenancies with local individuallandlords, should contact their landlords directly to establish any support that may beoffered. For any advice on these matters please contact UCLan private sector onprivateaccommodation@uclan.ac.uk.2 Current UK Coronavirus (COVID-19) situation and adviceWhat is the current UK situation regarding Coronavirus?The current coronavirus alert level in the UK is 4, which means Covid-19 is in generalcirculation, transmission is high or rising and current social distancing measures andrestrictions are in place.From 5 January 2021 the Government imposed a national lockdown. This means: you should not leave, or be outside of your home except where necessary Schools and universities have moved to remote teaching with the exception ofsome practical courses and placements where face-to-face teaching can continuefrom 8 March (earlier for some clinical courses) non-essential shops are closed If you can work from home, you should do so.

Full list of what you can and can’t do in the national lockdown can be found hereon the GOV.UK website.On Monday 22 February, the Government announced the roadmap to start the easing ofcurrent lockdown restrictions in England and you can read the full Roadmap out ofLockdown on the GOV.UK websiteWhat are the local restrictions?With effect from 5 January, national restrictions are in force for the whole of the UK.Under the restrictions, can I return home to visit family while living with myUniversity household?The Government advice states that you should remain where you are wherever possible. Ifyour course is resuming face-to-face teaching on 8 March you are able to travel back toUniversity. If you live at University, you should not move back and forward between yourpermanent home and student home.When can I return to campus?The Government has advised: Face-to-face teaching will start again for some more courses from Monday 8March. The list of these courses is available on the Student Support site. This list ofcourses is in addition to the students who started face-to-face teaching in January2021. Priority is being given to those courses who have critical practical elementsand where learning cannot be done online. The Government guidance is clear thatif courses can continue online at the moment then they must do so. If your course tutor confirms that you will definitely return from Monday 8 March,and you intend to return to your accommodation, please notify your landlordbefore travelling. For students living in UCLan halls of residence please emailstudentaccommodation@uclan.ac.uk For students living in private accommodationplease email your private landlord. All other students whose course is not listed will remain online and you shouldremain where you are wherever possible. The Government will be providingfurther guidance on these courses by the end of the Easter holidays. If you live at University, you should not move back and forward between yourpermanent home and student home during term time Please remember that if your course includes some time on campus, due tocurrent guidance you must only attend for your timetabled sessions or library visits(capacity reduced). Students who are eligible for face-to-face teaching, can meet in groups of morethan your household as part of your formal education or training only. Studentsshould expect to follow the guidance and restrictions. You should socially distancefrom anyone you do not live with.Is UCLan providing Covid-19 tests?Yes, but they are asymptomatic tests for those who do not have any symptoms. Theadvice continues to be that ALL students (not just those living in term timeaccommodation) have asymptomatic Covid tests before returning to campus and thencontinue to be tested on a weekly basis. If you choose not to get tested upon your return,

you will need to self-isolate for 10 days before coming onto campus. We strongly advisethat you take up the offer of testing to help minimise cases of Covid across the campus.In addition to the two tests on return, the Government has updated their guidance onstudent Covid testing and weekly testing has now been implemented across all threecampuses from Monday 25 January. All those who have returned and are on campus,including if you are in term-time ac

2 Current UK Coronavirus (COVID-19) situation and advice What is the current UK situation regarding Coronavirus? The current coronavirus alert level in the UK is 4, which means Covid-19 is in general circulation, transmission is high or rising and current social distancing measures and restrictions are in place. From 5 January 2021 the Government imposed a national lockdown. This means .

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