Pandemic EBT Frequently Asked Questions

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Pandemic EBT (P-EBT): Emergency School Meals ProgramFrequently Asked Questions1. What is P-EBT, or Pandemic EBT Emergency School Meals Program?Because of COVID-19, children who are eligible for free or reduced-price meals atschool will get extra food benefits. P-EBT is a new and temporary food benefit tohelp families buy groceries because schools were closed.2. Who can get P-EBT?Any family with a child in grades K-12 who is eligible for free or reduced-priceschool meals – including children who go to a school where meals are free for allstudents.P-EBT is for all students regardless of citizenship or immigration status. The onlyrequirement is a child must be eligible for free or reduced-price school meals.3. If my child is eligible, how much money will we get?The amount depends on how many children in your home get free or reducedprice school meals. The maximum benefit is 399 per child. You will get one PEBT card for all your children (for example: if you have 3 children, you will get onecard with 1,197).Families with children who became eligible for free and reduced-pricemeals after their school closed will get less than 399 for each child. It dependson when your family applied for free or reduced-price meals, or for Basic Food. PEBT Benefits ( 5.70 per day) are based on the number of school days that schoolswere closed:March - 68.40April - 125.40May - 119.70June - 85.504. Can P-EBT affect me or my family’s immigration status? Is P-EBT onlyavailable for U.S. citizens?No. P-EBT is for all eligible children in Washington State, regardless of their statusor their parent’s status. You will not be asked about you or your child’simmigration status or citizenship when you apply for P-EBT. P-EBT is notconsidered under a public charge. (See question #17 for more information)6/11/20201

5. How do my children get P-EBT?There are two ways to get P-EBT:Families with Basic Food (food stamps): Between June 28th and July 7th, PEBT benefits will be added to the EBT card you already use.Families with children who receive free or reduced-price school meals:You must complete a simple application before August 31, 2020 or thebeginning of the new school year (whichever is later).6. How do I apply for P-EBT?There are two ways to apply:1. Online: www.WashingtonConnection.org (on the application, choose‘Pandemic EBT - Emergency School Meals Program’ box in the FoodAssistance section)OR,2. Call: 877-501-2233 (DSHS Customer Service Contact Center. Languagetranslation available)To apply, for each child you need to know: Name of your child’s school or school district Your child’s first and last name as it appears on school enrollment records Child’s date of birthP-EBT benefits are approved if the information on your child’s school mealapplication matches your child’s information on the P-EBT application.You can choose where to mail your EBT card on your P-EBT application. If yourchild (children) is approved, your EBT card will arrive in the mail 3-5 days after6/11/20202

approval. Due to the application workload, it may take up to 30 business-days foryour application to be processed.7. When is the deadline to apply for P-EBT?You must apply by August 31, 2020, or before the start of the 2020-21 schoolyear (whichever is later).8. How will I know if I am approved?You will get a EBT card in the mail with information about how to use your EBTcard. (See #6 for more information on how to apply). The approval process maytake longer if you became eligible for free and reduced-price school mealsafter schools closed.If your P-EBT application is denied, you will receive a letter in the mail explainingwhat happened and how to appeal if you think the denial is incorrect.9. What should I do when I get the P-EBT card in the mail?Follow the instructions that come with your EBT card. You must activate your cardbefore you use it to buy food. To activate your card, you will call and give the zipcode for the mailing address on your P-EBT application. Then you create yourprivate PIN number that you will use when you go shopping – like a debit card.10. What if our EBT card arrives with the wrong amount of money?If you think the amount is not correct, call DSHS’ Customer Service ContactCenter at: 877-501-2233.11. Can kids still get meals from schools or other organizations if we get P-EBT?Yes. Children can get meals from schools and get P-EBT. They are separateprograms. P-EBT benefits do not replace meals from school or otherorganizations.12. How often will I get P-EBT benefits?One time. P-EBT is not a monthly benefit, like food stamps or WIC.6/11/20203

13. What if I applied online and didn’t get my P-EBT card, or I get a letterdenying my application?Call the Department of Social and Health Services' (DSHS)Customer Service Contact Center at: 877-501-2233Open: 8am - 5pm, Monday through Friday (except observed holidays)14. What can I buy with P-EBT benefits?P-EBT can buy food in any SNAP-certified store: most grocery stores, farmer’smarkets, some corner stores, or to buy groceries online at Amazon and Walmart(depending on your area). P-EBT cannot be used for: Non-food items (for example: cleaning supplies, diapers, tampons, etc.)AlcoholHot or prepared foods (for example: deli food, roasted chicken, etc.)Vitamins or medicinesUse your EBT card like a debit card: Select “EBT” Swipe your EBT card Enter your private PIN number15. Do I have to use all my P-EBT benefits when I get my card?No. You will have your P-EBT benefits for one year after you get your card.16. Who do I call if I have questions?Call 877-501-2233 (DSHS’ Customer Service Contact Center)8am - 5pm, Monday through Friday (except observed holidays)17. What if I have questions about P-EBT and my ability to apply for a greencard/legal permanent residence?Applying for or using P-EBT will not affect your ability to apply for a green card(legal permanent residence). Applying for P-EBT will not affect the ability for afamily member here or outside the U.S. to apply for a green card. P-EBT is notconsidered under a public charge determination. If you have questions aboutyour immigration status and P-EBT, you should talk with an immigration attorneyor DOJ-accredited representative. Northwest Immigrant Rights Project (NWIRP)knows about P-EBT and immigration law; they can answer your questions: 6/11/2020NWIRP Seattle Office: 206-587-40094

NWIRP Yakima Valley (Granger) Office: 509-854-2100NWIRP Wenatchee Office: 509-570-0054NWIRP Tacoma South Office: 206-816-389318. How can low income families who don’t get Basic Food or free or reducedprice school meals get P-EBT benefits?Families with school-age children who have recently lost jobs or income maycomplete an application for free or reduced-price school meals through yourschool district before June 30, 2020 and before you apply for P-EBT. You mayalso apply for Basic Food before June 30, 2020 online(www.WashingtonConnection.org) or by phone (877-501-2233 – DSHS CustomerService Contact Center). If you are approved for Basic Food, you will also receiveP-EBT benefits for your school-age children.If you are approved for Basic Food or free or reduced-price school meals afterschools closed and before June 30, 2020, your P-EBT benefits will be pro-rated.USDA Nondiscrimination StatementThis institution is an equal opportunity provider.6/11/20205

You can choose where to mail your EBT card on your P-EBT application. If your child (children) is approved, your EBT card will arrive in the mail 3-5 days after . 6/11/2020 3 approval. Due to the app

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