Business Debit Terms And Conditions

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Business DebitTerms and conditions

Terms and Conditions – Business ATM Cardand Visa Business Debit Card1.0Definitions1.1“Account” means the business current account in respect ofwhich the Card is issued.“Authorisation to Debit” (ATD) means in Cardholder NotPresent Transactions the provision of the following detailswhich are to be recorded by the Retailer for each transaction:(a) Visa Business Debit PAN (16 digits on the front of theCard) number(b) Cardholder’s name, address, and telephone number(c) Card expiry date(d) Address to which goods/services are to be delivered,if relevant(e) Gross amount charged(f) Date and time of telephone ATD“Bank” means The Governor and Company of the Bank ofIreland, having its Head Office at 40 Mespil Road, Dublin 4,Ireland, and its successors, assigns and transferees.“Banking Day” means the periods of time in any one dayduring which the Bank is open for business in Ireland, and“non-Banking Day” (Saturdays, Sundays and Bank Holidays)shall be construed accordingly.“Cardholder” means the person to whom the Card is issuedand named.“Cardholder Transaction” means Visa Business DebitTransactions conducted by the Cardholder at an ATM, aPOS terminal or a Cardholder Not Present Transaction and aContactless transaction“Cardholder Not Present Transaction” means a CardholderTransaction carried out by a Cardholder who is not present ina Retailer’s outlet and provides Authorisation to Debit by mail,phone, internet, fax or telex.“Cash-back” means the service available to a Cardholderfrom certain Retailers by which a Cardholder may, at the timeof and in addition to the purchase of goods and/or servicesusing Visa Business Debit, obtain cash subject to the limit setout in condition 2.10.“Chip” means an integrated circuit embedded in the Card.‘Contactless’ means a payment method which may beoffered by a Retailer for completing transactions. Thispayment method uses Near-Field Communications (NFC)meaning the Card is held close to the Card reader rather thaninserted into POS terminal“Customer” means the Company, Partnership or SoleProprietor of a business in whose name the Account ismaintained.“Cut-off time” means the latest time in any Banking Day thatwe can process a particular Account transaction, request orinstruction on that Banking Day.1.21.31.41.51.61.71.81.91.101.111.123

251.264“Ireland” means the Republic of Ireland.“Microenterprise” means an enterprise which employsfewer than 10 persons and whose annual turnover and/orannual balance sheet total does not exceed EUR 2 million asdefined in Article 1 and Article 2 (1) and (3) of the Annex toRecommendation 2003/361/EC as may be amended fromtime to time.“Payee” means a person who receives a payment.“Payer” means a person who makes a payment.“PIN” means the personal identification number issued to theCardholder which is required at an Automated Teller Machine(“ATM”) and generally required at the point of sale in order toauthorise a transaction.“POS terminal” means a terminal which is capable ofaccepting, storing and transmitting Cardholder Transactions.“Retailer” means a supplier of (a) goods and/or services; or(b) goods and/or services and Cash-back.“Statement” means a record of Account transactions, issuedperiodically by the Bank to the Cardholder and/orthe Customer.“3D Secure” means a system used as an added layer ofsecurity for Debit Card transactions. Examples include,Verified by Visa and Mastercard SecureCode . For moreinformation about our 3D Secure service, please see ourFrequently Asked Questions at www.bankofireland.com.“3D Secure Passcode” means your one time Passcode sentto your mobile phone by text message (SMS) for use on 3DSecure which you may need to complete a purchase usingyour Card.“Security Credentials” means the personalised securitycredentials you are required to use from time to time to(a) access your Account via our online, phone and mobilebanking channels and (b) to authorise transactions on yourAccount (including using your Card).These are examples ofSecurity Credentials: a personal identification number (PIN),password, on time passcode (such as 3D Secure Passcode),security number or code (for example, those generatedby a physical or digital security Key), a response to pushnotification, your registered device, your fingerprint or otherdistinctive personal characteristic, or any combination ofthese features or other ones we require now or in future.“Third Party Providers” (or “TPPs”) – means a third partyprovider who is authorised by a relevant regulatory authorityto provide certain services to customers such as accessinginformation and making payments from accounts which areaccessible online.“Visa Scheme” means the payment system operated by VisaEurope Services Inc. which is a wholly owned subsidiary ofVisa Europe Limited.“You” and “yours” means the Cardholder and includes youacting on your own and through any third party authorised toact on your behalf, such as a TPP.

2.0The Card2.1The Card is subject to the Terms and Conditions of Useset out herein (”Terms and Conditions”) and the same maybe varied from time to time by the introduction of newconditions, or varying or amending of existing conditions, inaccordance with these Terms and Conditions.The Card shall be for the sole use of the Cardholder andwho must be an authorised signatory on the Account. TheCard can be issued either on Account opening or during thebusiness relationship.Where a Card has been forwarded to the Cardholder by post,the Bank may require that the Cardholder first validate andactivate the Card at an ATM (or such other form of activationas may be prescribed by the Bank from time to time) (“CardActivation”). A requirement of Card Activation shall be clearlyindicated by the Bank in the communication accompanyingthe Card, and these instructions must be followed by theCardholder. It shall be the sole responsibility of the Cardholderto successfully complete Card Activation and the Cardholdershall not attempt any other transactions with the Card prior toCard Activation.The use of the Card to withdraw cash from an ATM orto avail of any third party payment or any other serviceprovided by an ATM is subject to both transaction and dailylimits. Transaction limits can vary from financial institution tofinancial institution and from time to time. The daily limit willbe determined by the Bank and may vary from time to time.Details of the daily limit are available from your local branch.Depending on the transaction limit, it may be necessary insome cases for a Cardholder to carry out more than onetransaction to avail of the daily limit. You can use your Cardwith the PIN to withdraw cash from the Account in ourbranches that provide cash services.The Bank may refuse to act on any instruction received inrespect of any ATM services without liability to the Cardholderwhere sufficient cleared funds are not available or where anagreed overdraft facility is not in place on the Account (whereapplicable) or where such overdraft facility (if in place) wouldbe exceeded if the Bank acted on the instruction.Subject to the Cardholder’s full compliance with these Termsand Conditions, the Bank shall accept liability for the Bank’snon-execution or defective execution of any third partypayment or other relevant payment arising from the provisionof any other relevant service by use of the ATM (if any), andwill restore the Account to the state it would have been in hadthe incorrectly executed transaction not taken place.Subject to the limits set out in condition 2.9 the Bankguarantees payment made by the Cardholder with the Cardwithin Ireland (i.e. using Visa Business Debit) if:(a) The Card is presented by the Cardholder to the Retailerand the Cardholder Transaction is effected through a POSterminal and the correct PIN is entered into the terminal; or2.22.32.42.52.62.75

2.82.92.102.113.0Protecting the Card, PIN and other SecurityCredentials3.13.2The Cardholder must sign the Card immediately on receipt.The Cardholder must keep the PIN secret, memorise itand take the greatest possible care to prevent anyoneknowing it or using it fraudulently or without the Cardholder’spermission. The Cardholder should never write down the PINin a place where the Card is kept or where it can be easilylinked to the Card.When making online Cardholder Transactions you may beprompted to enter a 3D Secure Passcode that will be sentto the mobile number we hold on file for you. To completesuch a Cardholder Transaction you will need to enter thepasscode provided. If you use the 3D Secure service suchuse will constitute acceptance of the terms of use andof 3D Secure. These terms of Use can be found at boi.com/3DSecureTermsOfUse. If you use the 3D secure serviceyou agree that we can conclude that the transaction wasmade by you. You must make sure that we have your up todate mobile phone number to send 3D Secure Passcodesbecause if we do not have a valid mobile phone numberfor you, you may not be able to use your Card for onlinetransactions.The Cardholder must always protect the Card and take thegreatest possible care to ensure it is not lost, stolen or used3.33.46the Visa Business Debit Transaction is a Cardholder NotPresent Transaction; and(b) The Card has not been deliberately altered or defaced inany way.(c) The Cardholder Transaction is completed before the expirydate of the Card.(d) There are sufficient cleared funds in the Account to meetthe payment; and(e) the Cardholder provides the correct Security Credentialsrequired.If the Cardholder provides incorrect information when makinga Cardholder Transaction (for example a reference numberfor a gas provider), the Bank is not responsible for any losscaused. The Bank will make all reasonable efforts to recoverthe funds involved in such transaction. The Bank may chargethe Cardholder in respect of all reasonable costs incurred inrecovering the funds on behalf of the Cardholder.If the Cardholder has not used the Card in the last 12months, the Bank may not automatically reissue a Card.It is important that there are sufficient cleared funds in theAccount to cover Cardholder Transactions, otherwise theAccount may attract over limit item charges and interestsurcharges and may result in other payments having to bereturned unpaid.The Cardholder shall not use the Card so as to create anyindebtedness to the Bank which has not been previouslyauthorised by the Bank.

3.53.63.7in an unauthorised way.If the Card is lost or stolen or the Cardholder thinks someoneknows the PIN, or other Security Credentials the Cardholdermust contact us immediately. We can be contacted free ofcharge via the Freephone number listed on our website www.bankofireland.comThe Cardholder is responsible for the Card and SecurityCredentials and must ensure that they are protected in linewith this clause 3.0. If the Cardholder does not do so, theCardholder may be liable for any loss suffered as a result.The Cardholder must ensure that the Bank is immediatelyinformed of any change in the Cardholder’s place ofbusiness. If this is not done it may not be possible for theBank to investigate disputed or fraudulent transactions onthe Account.4.0Payment4.1Subject to condition 6.1, the Bank may debit the Accountwith all amounts disbursed by the use of the Card.The Cardholder is responsible for ensuring the correctnessand accuracy of all Cardholder Transactions and the Bankdoes not accept any responsibility or liability in respect ofthe same.The available balance in the Account will generally bereduced immediately by the amount of any CardholderTransaction. Cardholder Transactions will only appear on theCardholder’s Statement once the Cardholder Transaction hasbeen fully processed and posted to the Account by the Bank.Cardholder Transactions will generally appear immediately onBusiness online and statements printed in branch.The Card may only be used within the credit balance and anyundrawn facility on the Account at the time of theCardholder Transaction.If the Bank receive your payment instruction before therelevant Cut-off time, the Bank will process the paymentfrom the Account on the Banking Day (“D”) that it is received(unless the Cardholder has requested that it should bepaid on a date in the future). If the payment is in Euro, andthe financial institution of the payee is located in the EEA,we will ensure that the financial institution of the payee willreceive the payment within one banking day of D (D 1). If itis a crossborder payment in Sterling, or other EEA Currency(non-euro), and the financial institution of the payee is locatedin the EEA, we will ensure that the financial institution of thepayee will receive the payment within three banking days of D(D 3). Where the payment instruction is submitted on paper,the processing time may be an extra banking day ((D 2) and(D 4)). Any other payment instructions may take longerto processThe financial institution where the Payee’s account isheld controls payment into that account. The Bank is notresponsible for that.A Cardholder Transaction may not be countermanded by aCardholder for whatever reason and the Bank may debit the4.24.34.44.54.64.77

amount of any such payment to the Account.5.0Retailers5.1In some cases it may become necessary for a Retailer toobtain specific authorisation from the Bank or its agentsto honour the Card for a particular Cardholder Transaction(even though the amount of that transaction is within thecredit balance and any undrawn facility on the Account). Thegranting of any such authorisation has the effect of reducingthe credit balance and any undrawn facility on the Account.It will be necessary in all cases for a Retailer to obtain specificauthorisation from the Bank or its agents to honour the Cardfor a particular Cardholder Transaction.From time to time, as part of the Bank’s Fraud MonitoringSystem, the Bank may issue a “referral” message to aRetailer. In such circumstances, the Retailer is required tocontact the Bank to verify the Cardholder. If the Retailer failsto do so and refuses to process the transaction, the Bankshall not be liable for the refusal of the Retailer to accept orhonour the Card.The Bank will not be liable for the refusal of any Retailer toaccept or honour the Card. This includes the circumstancesset out in condition 5.3 above as well as circumstanceswhere it is not possible to authorise a Cardholder Transactionwhether for systems reasons or because no authorisationsignal has been received by the Bank, and circumstanceswhere authorisation is not possible because the Card hasbeen damaged.Where a Retailer becomes liable to make any refund to theCardholder the Bank will credit the amount to be refundedto the Account only on receipt of a properly issued refundvoucher or other appropriate verification of the refund by theRetailer. The Bank will not be responsible for goods and/or services that it does not supply; in relation to such goodsand/or services, the Bank will have no dealings with a Retaileron behalf of the Cardholder.When using the Card to make a payment in a retail outlet theCardholder may be asked to either insert the Card in a POSTerminal and enter a PIN or hold the Card against a Cardreader depending on the Card and payment terminal.Chip & PIN Transactions(i) For Cardholder Transactions which require a Card tobe inserted into the POS terminal the Cardholder will begenerally prompted to input a PIN into the POS terminal.Contactless transactions(i) This clause applies when the Card has been enabled bythe Bank to allow you to carry out Contactless transactions.(ii) You can use the Card to make purchases for smallamounts without using the Chip and PIN.(iii) When making a payment using a Contactless Cardreader you must place your Card against the reader in theretail outlet. The Card will be detected and the payment iscompleted without you entering your PIN. From time to time,5.25.35.45.55.65.75.8.8

5.95.10.5.115.12for your security we may ask you to conduct a Chip and PINtransaction in which case you must insert the Card and enteryour PIN.(iv) There is a limit on the value of each Contactlesstransaction set by the Visa Scheme. Details of this limit areavailable at any branch of Bank of Ireland orat www.bankofireland.com.Cardholder not present transactions(i) The Cardholder may carry out a Card Transaction when theCardholder is not in the presence of a Retailer (for examplewhen you are on the telephone or internet). This is called aCardholder Not Present Transaction and the Retailer mayrecord the following details:(1) Card number, Card validation (last three digits on the backof the Card) and Card expiry date.(2) Name, address and telephone number of the Cardholder(3) The address to which goods or services shouldbe delivered.(4) The amount charged, date and time.(ii) You may be required to provide Security Credentials (suchas a 3D Secure Passcode) in order to complete an onlinetransaction.Retailers in general(i) If the Bank authorises a payment for the Cardholder toa Retailer in a Cardholder Not Present Transaction this willimmediately reduce the available balance in the Account(including any agreed overdraft if there is one) by thepayment amount,(ii) Some Retailers will apply for a pre authorisation for apayment when the Cardholder gives them the Card number(for example, to hire a car or book a hotel room). The preauthorisation amount will reduce the available balance on theAccount as set out in 5.9(i) above.If a person misuses the information the Cardholder givesin a Cardholder Not Present Transaction (for example anyinformation of the type mentioned in Clause 5.9) we are notliable for any loss you suffer as a result.To protect the Cardholder against fraud, the Bank sometimesissue a “referral” message to the Retailer requiring them toverify that it is the Cardholder using the Card. If the Retailerfails to do so and refuses to process the transaction, theBank is not liable.6.0Loss, Theft or other Misuse of your Card6.1You must tell us immediately if your Card is lost or stolen,if you suspect your Card has been used without yourpermission or if your PIN, 3D Secure Passcode or otherSecurity Credentials becomes known or is in possession ofsomeone else. You must inform us by contacting your branchcalling us free of charge via the Freephone number listed onour website www.bankofireland.com. We may ask you toconfirm this notification in writing within seven days (or 219

6.26.36.46.56.67.0Fees & Charges7.1The Bank will charge to the Account any fees, charges andGovernment Duty that apply to the Card. Full details of feesand charges are set out in the Schedule of fees & chargesfor business customers and the Schedule of InternationalBanking Charges. Copies of these are available frombranches or on the Bank website: www.bankofireland.com.The Bank may change fees and charges by giving theCustomer and the Cardholder notice and the Bank will notify7.210days if you are abroad). You must not use the Card again.You must tell us about any transaction that you did notauthorise, or any transaction that was not done correctly, assoon as possible but no later than thirteen months after thedate of the transaction. You can notify us free of charge viathe Freephone number listed on our websitewww.bankofireland.com. If an unauthorised payment ismade from the Account, we will, subject to 6.3 & 6.4 below,refund the Account and restore it to the way it would havebeen if the unauthorised payment had not happened. If it islater determined that no refund should have been paid wewill be entitled to recover it from the Account without furtherreference to you.Where any unauthorised Cardholder Transactions haveresulted from the loss, theft or misappropriation of the Cardor PIN, 3D Secure Passcode or other Security Credentials,and the Customer is not a Microenterprise, the Customerwill be fully liable for any such unauthorised CardholderTransactions which occurred before such loss, theft ormisappropriation was reported to the Bank. If you useyour Card as a Microenterprise, you are liable for only 50in unauthorised transactions carried out on the Accountbefore you reported the issue, unless the loss, theft ormisappropriation of the Card was not detectable to you, thenyou will have no liability for any unauthorised transactionsexcept where you have acted fraudulently.Notwithstanding 6.3 above, where any such unauthorisedCardholder Transactions arise as a result of any fraudor gross negligence on the part of the Cardholder, theCardholder shall be liable for the full amount of suchunauthorised Cardholder Transactions.Other than in the case of any fraud or gross negligence onthe part of the Cardholder, the Cardholder shall not be liablefor any transactions carried out after the Cardholder hasnotified the Bank of the loss, theft or misappropriation of theCard PIN, 3D Secure Passcode or other Security Credentials.In the event we suspect or detect any fraud or unauthorisedactivity on the Account, we may advise you and/or therelevant Cardholder via phone call, SMS message or emailas appropriate. If we deem it necessary we may block theAccount and/or any Card issued on the Account and willadvise you and/or the relevant Cardholder of the block andhow it may be removed.

7.37.4you in a way allowed by law or banking regulations (SeeClause 10.).If the Cardholder carries out a non-euro Card transaction onthe Card, it is converted into euro at an exchange rate setby the Bank (in the case of some ATM cash transactions) oras determined by the Visa Scheme on the Banking Day theBank takes it from the Account.(i) A cross border handling fee is payable for non-europurchases and ATM transactions. However the Bank do notapply a cross border handing fee at Bank ATMs for non eurocash withdrawals.(ii) The cross border handling fee is distinct from commissionthe Bank may charge as set out in 7.4.At some Bank ATMs the Bank allows the Cardholderto withdraw non euro currency. The Bank may chargecommission on non euro transactions carried out at BankATMs. The Bank do not charge commission:(a) when Sterling is withdrawn from Bank ATMs inNorthern Ireland;or(b) when Sterling is withdrawn from our Bank ATMs in UKPost Office LocationsFull details are set out in the Schedule of fees and charges forBusiness customers and Schedule of InternationalBanking Charges.8.0Partnership Account(s)8.1Where a Card is issued in respect of an Account maintainedby two or more persons then each such person shall bejointly and severally liable for any indebtedness created orextended by the use of the Card and shall so remain liablenotwithstanding any cancellation of the Card or determinationof the mandate for the operation of such Account.9.0Termination, Cancellation, Blocking or Failure ofthe Card9.1The Cardholder may terminate this Agreement at any time onnotice to the Bank.The Bank may terminate this Agreement at any time on twomonths notice to the Cardholder.In addition to the general right to terminate as set out above,and without any liability to the Cardholder, the Bank mayterminate this Agreement or, at the discretion of the Bank,may immediately block the use or operation of the Card incircumstances where;(a) the Bank is made aware of the death, bankruptcy or otheract of insolvency of the Cardholder (under Irish or other law)or where the Cardholder seeks legal protection from creditorsor enters a composition or settlement agreement withcreditors whether under a statutory scheme or otherwise(b) the Cardholder has failed security checks in a manner thatthe Bank deems unacceptable9.29.311

9.49.510.010.110.2.10.3.10.411.012(c) there is a reasonable suspicion of unauthorised orfraudulent activity on the Card; or(d) there has been a breach of these terms and conditionsby the Cardholder. Where the Card is closed or blocked, theCardholder will be notified and, where the Card is blocked,the Cardholder will be advised as to how the block maybe removed(e) The Account is overdrawn without an agreed overdraftpermission or is operating in excess of an agreedoverdraft permissionThe Bank will not be liable for any delay or failure inperforming any of its obligations in respect of the use of theCard where such delay or failure arises directly or indirectlyfrom an Act of God, civil disturbance, industrial dispute or anycircumstances beyond the Bank’s control.The Bank shall not be obliged to provide ATM facilities at alltimes or during any particular hours and may withdraw orterminate such facilities. The Bank shall not be liable for anydelays, interruptions, errors or failures in the provision of theATM services or any of them not within the reasonable controlof the Bank, including force majeure, those caused by failureor fluctuation of electrical power, industrial action, industrialdisputes, breakdown or other malfunctions of technicalequipment including software; additionally the Bank shall notbe liable in any respect for any loss or damage arising fromthe non-availability, non-functioning, failure or malfunctioningof an ATM, the ATM services or any of them or otherwise inconnection therewith.Amendment of Terms & ConditionsThe Bank reserves the right at all times to introduce newTerms and Conditions and to vary or amend the existingTerms and Conditions by giving notice thereof to theCardholder by whatever means allowed by law or regulationthe Bank, in its discretion deems appropriate.If the Bank changes or adds to these terms and conditionsand the Cardholder is not happy with the changes, theCardholder may return the Card to the Bank and these termsand conditions will be at an end but first the Cardholder mustpay the Bank charges or Government Duty that may be dueon the Card.If the Cardholder does not return the Card to the Bank,the Cardholder is deemed to accept the changes on theireffective date.We may not always provide you terms and conditions witheach Card which is a renewal or a replacement. We will sendyou terms and conditions with the first Card we issue onthe account. The most up to date version of the terms andconditions that apply to your Card can also always be foundon the Banks website www.bankofireland.com. You can alsorequest a copy by calling into your local branch.Identification

11.1To ensure compliance with obligations under law andregulations concerning the prevention of money launderingand terrorist financing and to comply with taxationrequirements, the Cardholder may be required to produce tothe Bank satisfactory evidence as to the Cardholder’s identity,current permanent address, the source of the funds lodgedor proposed to be lodged to the Account.12.0Waiver12.1No time or indulgence which the Bank may extend to theCardholder, nor any waiver by the Bank of any breach of anyterm or condition of these Terms and Conditions of Use, shallaffect the Bank’s rights and powers hereunder.13.0Reading this Document13.1Each of these terms and conditions is separate from theothers. If any term or condition is illegal or cannot be enforcednow or in future, the rest of the terms and conditions willremain in full force and effect.In these terms and conditions we sometimes give anexample of something covered by a clause or definition. Wedo this to assist you. The meaning and scope of these termsand conditions is never limited by these examples.The index and headings used in these terms and conditionsare there to assist you and do not form part of the legalagreement between you and us.A reference to a “person” includes a human being,corporation, partnership or organisation.A reference in the singular includes a reference to the pluraland vice versa, where this makes sense (for example,“person” can mean “persons”, and “persons” canmean “a person”).The English language is and will be used for the purposeof interpreting these Terms and Conditions and for allcommunication in connection with a Card.13.213.313.413.513.614.0Disputes or Unauthorised Transactions14.1In the case of a dispute between a Cardholder and theBank regarding a Cardholder Transaction, the books andrecords kept by or on behalf of the Bank (whether on paper,microfilm, by electronic recording or otherwise) shall, in theabsence of manifest error, constitute sufficient evidence ofany facts or events relied on by the Bank in connection withany matter or dealing relating to the Card. In respect of anyCardholder Transaction, use of the PIN 3D Secure Passcodeor other Security Credentials, in conjunction with the Card,shall be taken as conclusive evidence that the relevantCardholder Transaction was carried out by the Cardholder.In the event of any disputed Cardholder Transactions, it shallbe the responsibility of the Cardholder to demonstrate to the14.213

satisfaction of the Bank that any such disputed transactionwas actually unauthorised or incorrectly executed.1415.0Making a Complaint15.1We want to provide you with excellent service at all times andhope we do not give you grounds for complaint. However,if you wish to make a complaint you may do so by writingto us at Group Customer Complaints at the address listedon the complaints page of our website (www.bankofireland.com). You can also inform your bank branch or any branchnear you about your problem. You also have the choice tomake the complaint to our Customer Care Unit by phone on0818 200 365 ( 353 1 404 4000 if calling from abroad.) Ifwe cannot resolve your complaint within five Banking Days,we will respond to your complaint in writing, or, if we hold anemail address for you, you agree we may respond by email.In the event that you are not satisfied with our response youcan refer the matter to the Financial Services Ombudsman bywriting to Financial Services Ombudsman, Third Floor, LincolnHouse, Lincoln Place, Dublin 2 D02 VH29.16.0Jurisdiction16.1These Terms and Conditions shall be governed by, andconstrued in accordance with, the laws of Ireland and thecourts of Ireland shall have exclusive jurisdiction

Card can be issued either on Account opening or during the business relationship. 2.3 Where a Card has been forwarded to the Cardholder by post, the Bank may require that the Cardholder first validate and activate the Card at an ATM (or such other form of activation as may be prescribed by the Bank

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