PROMISE - Solis Mammo
RESPECTWARMVALUESELFLESSCAPABLECAPABLETRANSPARENT WELCOMINGWELCOMINGCOMPASSIONOURAnAn urate MPATHYandAndPEACE OF MINDforForEVERYONEEVERYONEweweserve.serve.
PURPOSETo be theNational LeaderinMammography andImaging Services,OURVALUESCOMPASSI Listening BeUnderstandingONACCOUNTABILITYOUR Ownershipof action Do what you sayyou will do Avoid blameCTEPSREhelping PATIENTSachieve and maintain Treat otherswith dignity Be honest Value others Do the right thing Sign your nameevery dayITYGRTE Trust in positive intent Avoid judgment Keep your wordINTRUSTOptimal Health
WHAT IS OURPROMISE BOOK?At Solis, we are guided in our work and interactionswith others to provide an exceptional experience,as described by threethesecorethreeelements:core elements:WarmWarmandWelcoming,and WelcomingCaring, yEfficient.and a commonafoundationcommon foundationfor the experiencefor the experiencewe expectweof everyexpectinteractionall of our customers,that occursbothat Solis.internal and external, tohave at Solis.Every patientEveryEvery patientteam memberEveryteammemberEvery locationEveryEvery daydayEvery locationOUR BOOK IS BROKEN INTO 3 PARTS:1.1.AA referencereference cardcard soso actionsactionsareare rightright inin youryour pocketpocket2.2.AA notesnotes pagepage toto recordrecordgoals,goals, ideasideas andand storiesstoriesCARING &COMPASSIONATEFeeling and exhibiting concernand empathy for othersWARM &WELCOMINGBehaving in a friendly wayin anyin anyinteraction,interaction,so sothatEASY eptedacceptedMaking ourselves and our servicesaccessible and convenient, doingthings right the first time,without wasting timeor energy3.3.AA CEO-addressedCEO addressed postcard to sendshare ipthe top
TFELTHEARTFELTWARM NGAGINGENGAGINGRESPECTFULWELCOMINGOUTGOINGBehaving in a friendly tpeoplefeel eet.meet.ItItstartsstartswhenwhenwewesaysayhello and endsit endswhenwhenwewesaysaygoodbye.goodbye.It allencompassing theencompassing .
GREETEVERYONE“Welcome“Hello Mrs.toFritz,SolisWelcomeMammography”to Solis!”1. GREETGREETPATIENTSpatients inBYaNAMEfriendlyin aprofessionalfriendly, professionalmanner manner2. Always have a SMILE and speak clearly3. LOOK YOUR PATIENTS IN THE EYEWhat are your thoughts?When people are greetedwith a welcoming smile,eye contact, andconfidence, it makesthem feel valued andsets the tone for apositive Solis experience.ALEX LOPEZJOANPatientDOE - CenterCRSLeadServicesRepresentativeIrving, TXI havebeentothislocationwhenthatit wasI can honestly sayanothernamefor19yearsandIcanhonestlythis first Solis experience sbest! I was greeted by the asthemostfront door as if I was the most owisnow notperson in the room. I did not wait long important to me as I am at work) and I heladiescamebyin and the technologist did my bone density measIamatShe too was pleasant and efficient (explained densityI needed to do clearly and kindly) and I was donetest.Sheouttoo waspleasantand halfefficientwhatisI neededandin justunderan(explainedhour. Thiswhat toIdo clearlyandkindly)andIwasdoneandoutinjustundercall service with a smile! I have and plan halfto anhour. Thisis what I callservicewithlocationa smile! I havecontinueusingthisforandmyplan ms too. Thank you Solistoo.ThankSolis for experience!a great experience!foryoua greatANDI - A patient in Texas
INTRODUCEYOURSELF“Hello, my name is Robin and I will bechecking you in for your appointment today.”1.1. INTRODUCEINTRODUCE YOURSELFYOURSELF andand whatwhat youyou dodo2.2. ASKASK THETHE PATIENTPATIENT what“Howservicecan I helptheyyouaretoday?”scheduledtoday3. forWatchthe patient’s BODY LANGUAGE and3. Watchrespondtheappropriatelypatient’s BODY LANGUAGE andrespond appropriatelyWhat are your thoughts?Introducing myself helpspatients feel morecomfortable and startsthe visit off in a warm,friendly way.KATHY JOYCEJOANDOE - Center CRSTechnologistGreensboro, NCA sincere thank youto Desiree for making myThis is themammogramsecond time a pleasantexperience.I found her to beI have had my mammogramquiteprofessionaland appreciateddone at Solis. Diana introducedherpleasantpersonality.herself with a big smile and asked how I verymuchthe speedyshe could help me?Sheappreciatewas very friendlyresults.ThankyouSolisand professional. It took her no timeto for agreatexperience!check me in. Stacy, my technologist wasA very pleasantfriendly,professional and fast. No pain atexperienceat yourall and I feltvery comfortable with her.center foramammogramA wonderful experience and two ofand bonethedensitytest. Jonibest peoplerepresenting Solis.HEIDI - A patient in Ohiowas very kind, gentle andrespectful. Wouldrecommend yourfacility to others.PAM - A patient in OhioPAMELA - A patient in Texas
GO THEEXTRA MILE“Thank you for bringing your concern to my“I see that we have not received your order from yourattention, I need to do a little research to get you andoctor, let me see if I can call and have it sent over.”answer. May I call you back by the end of the day?”1. Do what is necessary to ensure theNEEDS OF THE PATIENT are metPATIENT throughoutthroughoutthethevisitvisit2. Help and ASSIST THE PATIENTS3. RELENTLESSDILIGENT FOLLOWFOLLOWUPUPto ensureto ensurethethetasktaskis iscompleted and correctJESSICA GRAVESJOANDOE- CenterCRSPatientCareCoordinatorGreensboro, NCPatientsWhatare areyoursometimesthoughts?anxious and nervous, puttingthem at ease is an importantpart of what we do.Beingextra compassionate,answering all theirquestions, addressingall their concerns andtreating them as if theywere my mother orgrandmother area few waysI make ourpatientsfeel special.This is the 2nd timeI’ve gone to the Freer SolisI worklonghoursI andCenterin FortWorth.go beforealwaysgotoSolisbeforework.work and they are verypersonableTheyareverypersonable.Isit atand efficient. I don’t sit . From the moment I arrived today untilwhatcould bea verythemomentI leftwasuncomfortableonly 25 minutes!appointment,pleasant.They make what couldEveryonebe a veryinvolved in ethefrontdesktotheclerkwereEveryone involved in my appointmentI highlyfrom wonderful.the front deskto the clerkrecommendSolis!were wonderful.I highlyrecommend Solis!THERESA - A patient in Texas
GIVINGGRACIOUSGENEROUSMINDFULTHOUGHTFULCARING WARMRESPECTFULFeeling and exhibitingconcern and empathy for othersBeing caring and compassionate is part ofwhowhatwe alwayswhoweweare,are,andwhatwe aspireto beaspireandtobe.ofIteverythingspeaks to howwe Ituseour heartstopartwe do.speaksto actionshearts lvesbehaviors.in Weprideourselvesinconcernandempathyconcernfor others.feelingandexhibitingandempathy for others.
BERESPECTFUL“I can see that you are a bit nervous today. Ourradiologists are the best in the business and they willbe happy to answer any questions you may have.”1.1. COMMUNICATECOMMUNICATE clearlyclearly andand oftenoften2.2. BEBE EMPATHETICEMPATHETIC toto thethe needsneeds ofof eacheach individualpatient glyaccordingly3.3. OFFEROFFER SOLUTIONSSOLUTIONSRespectis aboutlistening toWhat areyour thoughts?understand. Listening to thewhole story to understandthe situation, including theeffects on the business,allows me to tailor mysolution to meet not only thebusiness needs but also theneeds of the team member.CRAIG ALLENJOAN DOE - SupportCenter CRSApplicationAdministratorHome OfficeI visited Solis or a routine mammogram. I am aperson of size, and at times there is not a place for me to sit andtowaitingSolis forfirstwait, so I stand.I wentYour frontroomtheofferschairs (with arms) andtimemytheannuala couch.Onformy visit,waitingmammogram.room was pretty full. There wereI didn’ttochairsworrypeoplesittingsleepon the wellcouch dueand thewerebroughtnot ample size, so Ion byformypasttopoortreatmentotherstood waitingmy namebe calledback. MariabyMuddcalled me backproviders.havemobilityuserooms andand greetedme with a Ismileandpoordirectedme to the andchanginggetmammogramaround. Kathy,my This area hasadvised meatoscootertake a seattoin thewaiting area.soarea,wonderfulto me.the sametechnologist,chairs as the frontwaswaitingso again I stoodwaiting for mywasMspatient,competentand creative.name toShebe called.Mudd broughtanother womanback to the changingShetookI wasthestanding.time toShelearnhowmyshescooterarea andnoticedadvisedme thatwould find me aworkedandshethenallowedsit onseat. I canonly assumeunderstoodthatmeI wastoin needof athebigger chair,scooterwhen sherealizedI couldnotwithoutstand.however,I emphasizedto herthat I wouldneed onearms.TogethergreatI appreciateMomentslaterweshegotwheeledin anfilms!office chairfor me. WhiletheIcare andthat Kathygaveto meunderstandthatcompassionyou cannot accommodateeveryonein everywill neverforgetit. kindness.situation, I want to andlet youI knowof Ms MudduncommonIt was a small gesture by Ms Mudd, but it meant the world to me. Itwas a pleasant surprise, and for me a cause for celebration.MARYJENNIFER- A patient- A patientin Northin ArizonaCarolina
CONNECTWITH PATIENTS1. EXPLAIN PROCEDURES and what will be happening next2. AVOID DISTRACTIONS to allow you to personalize yourserviceyour serviceto exceeds each patient’s needs3. LISTEN TO UNDERSTAND and exceed expectationsConnectingwiththoughts?patients isWhatare yourmore than just schedulingtheir appointments orchecking on paperwork. It’sabout listening to the tone oftheir voice and reacting in away that provides thempeace of mind and answersto whatever questions orconcerns they have.MATILDA CAMACHOJOANDOE- CenterCRSContactCenterAgentAddison, isisDrJamieRoseandandI willI willwillbebedoing a 3D mammogram. Have you had this type of mammogram before? Let meexplain what it is and how it is different from what you may have had in the past.”We are quick to complain when service is lessthan acceptable but few of us seem to offer praise whenservice is good, even superior. I would like to offer my sincerethanks and gratitudeeveryone atreasonsSolis Mammography whereDue totopersonalI’ve Ihadmyskippedyear checkupsince 1991.mammogram.My recent mammogramhadmy annualrevealeda possibleabnormalityso furthertestingwas ordered. II receiveda phonecall fromSolisremindingwas veryandDr's. Gentryand West were somedistraughtthat I wasa frightened.year overdue,so I scheduledthoroughskillful in theirwithcomprehensiveand examinationsanandappointmentthe help testsof yourstaff.andaffordedmewereeverynotbit ofgoodtheir expertise,andTheresultsand thecompassionbiopsy wasreassurance.made clearthat they wereto supportpositiveTheyfor cancer.Fortunatelyit therewas smallso meand itallwasthatso comforting.Additionally,had occasion to speakwas requiredwas aIlumpectomy.The withPatti,Solis Regionalthe morningpurposeof myDirectorletterofisOperations,to say “THANKYOU”of anadditionalprocedure.of mymyquestions,for callingmeShetoansweredremind somemanyto haveaddressedall of my concerns,quelledfears, calmedmy anxiety,mammogram.If I hadnotmyreceivedthe call,Iofferedme support,compassionandtheempathy.wouldhave waiteduntilend ofShethestayedyear,on thephone withme fortheas longas I neededher,grow,even thoughI could sensegivingcancertime topossiblyshe was verybusy otherwise.me to expresssimplegratitude toresultingin moreForinvasivesurgeryandher seemsinadequate.ThankThese truewho exhibittreatment.youprofessionalsso very muchforsuch thoughtfulness, thatsincerephonecertaincall!and support for theirpatients are exactly why I’ve gone to Solis for 24 years. Myheartfelt thanks to everyone in the Glendale and Phoenixoffices for taking the best care of me.CAROLYN- A- ApatientpatientininArizonaTexasSANDRA
SHOWBECOMPASSIONCOMPASSIONATE“Mrs. Smith,Williams,it’sitniceseemsto seelikeyouyouagain.are nervousThankaboutyou fortoday’sarrivingexam.onHowtimecantodayI helpforyouyourfeelappointment.”more at ease?”1. THEY’RE PEOPLE, not account numbers2. BE UNDERSTANDING of patient fears and concerns3. DELIVER RESULTS with sensitivity and compassionCompassion is aboutWhat arewhenyoursomeonethoughts?realizingis inneed. Whether they arescared or just unsure, sayingit’s going to be okay and thatyou are there to help canmake the difference. I put myhand on their shoulder andsay “you are okay, we will getthrough this, just breathe”.KIM OLIVERJOANTechnologistDOE - Center CRSLeadFort Worth, TXHaving recently turned40, I was nervous about havingmy first mammogram,Janet, my whether itwould bepainful or uncomfortable,technologist,really stood andwho wouldbeexceptional!doing it. SolisShemadeout aswasme feelcomfortablethe processfriendly,throughoutcompassionate,and andhandledtechnicallyit very professionally.A few days later, Iadept and competentreceiveda callwith my results,askingas sheadministeredthe scan.Herme tocome backfor anothertestforanda biopsy. I hadgenuineconcernpatientsanxiety butSolis’ peoplewereshowedthroughthe compassionateentireto my concerns,interaction.explained the proceduresand provided an atmosphere to makeme comfortable.LIZCARISSA- A patient- A patientin Washingtonin LewisvilleDC
EASY &STRAIGHT NLESSMaking ourselves and our servicesaccessible and convenient, doing things rightthe first time, without wasting time or energy.energyOur OurPromisepromiseof peaceof Peaceof mindof Mindfor everyonefor everyonewe serveincludeswe servehavingincludesevery havingpart of the experiencepatient omWe understandthe time a patientthat theprocessentersstartsour thecentersminuteto thea patienttime wedecidessay toschedule,goodbye,and doesn’tour goalendis untilto providethey receivea besttheirin finalbill. Atclasseveryexperiencestep of thethatprocess,includeswe beingstrive tofast,providea bestaccurate,in classknowledgeableexperience thatandincludesprofessional.being fast,accurate, knowledgeable and professional.
DELIVERQUALITY“I will get back to you by the end of the daywith the answers to your questions.”1.1. DELIVER ON COMMITMENTS quickly and efficiently2.2. DOUBLE CHECK YOUR WORK to ensure accuracy3.3. FOLLOW UP to ensure all open items or issues have beenhaveresolvedbeen resolvedRACHEL OSORIO-DIAZJOAN DOE- Center CRSMedicalRecordsPlano, TXI come to work every day andWhattoareyoura thoughts?wantmakedifference. Iknow what we do at Solis isimportant to the health ofour patients and I don’t takethat responsibility forgranted. No matter whatchallenges the day presents,I know that taking care of theneeds of the patient takestop priority and I amhonored to do whatever thepatient needs. This is notjust my job but alsomy responsibility asa public servant.This is the fastest,easiest mammogram I everexperienced (in and out in 15minutes). I got a 3D mammogramand received my results via e-mailwithin 2 days. For those of us who putoff getting mammograms until wehave se. Go and get it done!SISSY - A patient in Texas
TAKEOWNERSHIP“I enjoyworkingat Solisbecause“I enjoyworkingat Solisbecauseof ofthethegoodpassionwehaveforourwork,andthework we do and our wonderful patients”wonderful patients we get to serve.”1. BE A CHAMPION in finding solutions2. Show PROFESSIONALISM3. REPRESENT SOLIS with pride through appearance,speech and actionsI amresponsiblefor helpingWhatare your thoughts?patients with their billingissues. The key to being able torepresent both the companyand the patient is takingownership and responsibilityfor the issues that have causedthe patient’s complaint. I workwith all parties involved to findthe best solution. Once we areable to get to a resolution, I domy best to communicateto all parties tohelp preventthe issue fromarising again.CINZIA HUNTJOAN DOEReceivable- Center CRSAccountsSupervisorFairfax, VAI’ve been to thislocation three times andhave always had a greatexperience. Everyone is verynice and you do not have to waitThank youlong.so muchfor was myDesireemaking metechnologistfeel so comfortableand is very nice,and cared for atmy appointment!talkativeandputs you atSolisYour level of friendliness,ease.mammographyin and attentiveness areprofessionalismOhio hasan excellentso rarethese days. It made my daystaff. Friendlyandtoldwarm.and I’velots of people aboutMade check in and check“Sueoutat Solis”.experience very easy. Joni isSHERI - A patient in Ohioextremely efficient, has years ofexperience and I was in andout in less than 15minutesKIM - A patient in TexasPAULA - A patient in Ohio
AIM FOREXCELLENCE“At Solis, our technologists stay up-to-date on allStrive toresearchgain experience,judgment,effortcurrentso they caninform youonandcommonsense.the best treatment options available.”1. ENHANCE SKILLS in technical,technical g2. LISTEN ACTIVELY to anticipate needs inandadvancedeliver andpersonalizeddeliverpersonalizedservice service3. MAKE A DIFFERENCE in someone’s lifein someone’s lifeIn breast imaging, achievingthe recognition as a centerof excellencebeenWhat are hasyouralwaysthoughts?my goal. Our patients andtheir referring physicians havecome to expect from us thehighest level of care. The wayI accomplish the above isthrough respectfulinteraction with our staff.On a professional level, Iempathetically ensure that allof our patients’ questions andconcerns are answered to theirfullest satisfaction regardingtheir visit at Solis.MINH NGUYEN, MDJOHN DOE - Center CRSRadiologistPlano, TXI wasfacedMy personalwith the newsjourneythatI neededhas beena needlebumpybiopsyanddue tosuspiciousfrightening.findingsThanksin mytorightmy Solisbreast.radiologist,My technologistmy breastandcancerDr. Mileswaswerecaughtsosupportivein the earliestand ensurespossiblemystage.comfortHaving(as muchseen aasissmallpossible!)area ofMyabnormaltechnologisttissue,Rebeccahe requestedwas so kindanandultrasoundheld my andhandMRI.throughoutThe reportthecameprocedure,backsuggestingasking meahow“watchI wasanddoingwait”theapproach.entire time.HeI sowasappreciatednot satisfiedher!andManyimmediatelyprayers coveredperformedmy biopsyabiopsy.but the Thanksstaff madeto hisit ancareexperienceand determination,that did notaddlumpectomyto my concern.Andthe resultswithincameabackmywasperformedfewweeks,the veryandnextI wasday .negative!on my way toThankradiationyouSolis,therapyfor walkingand healing.me throughI will bethisforeverwithmegratefulwith compassionto my Solisandteam!care.JANETROBIN- A patient- A patientin Northin ArizonaCarolina
CUSTOMER SERVICE VS.PATIENT CAREAsAsaaproviderprovider of healthcare services,services,the Solis theteamSolisis onteamthe isoneonhand,theonea businesshand, s,”and on the otherand hand,on theaothermedicalhand,organizationa medicalcaringorganizationfor patients.caringIn short,forwepatients.are in theIn short,very humanwearebusinessin the veryof healthcare.human businessAnd thisofhealthcare.business requiresAnd s why everyexpertise,memberwhichof isthewhySoliseveryteammemberis so vitaloftotheourSolissuccess.teamTo excelis soin vitalone area,to ourbutsuccess.fall shortToexcelin theinother,one area,is simplybutnotfall anshortoption.intheother,issimplynotanoption.For the majority of our teamwecanis bestserve the individual’sWhoa Customer?needs.‘Customers’ are generallyFormembersthe majoritywho areof ourpatientteamfacingmembersevery daywho– whetherare patientby phone,facingeveryemail,dayor in– whetherperson, whatby phone,is requiredemail,to excel?or inFirst,person,is a clearwhat isrequiredunderstandingto excel?of First,the differenceis a clearunderstandingbetween a customerof theanddifferencea patient.betweencustomerandThis may aseemobvious,butaas wepatient.Thisrootsmayofseemdig into theeachobvious,one’s basicbutas wethe roots ofneeds,we diggainintoa strongereachone’s basicofneeds,understandinghow wewecangainbestastrongerof howserve theunderstandingindividual’s needs.workingWho is atoPatient?earn their return visitsandreferralsto friendshaveand family.‘Patients’ however,aWhopeopleis awhoCustomer?enjoy a status ofbeingabletogoods‘Customers’ are purchasegenerally peopleandservices.Soundbusinesswho enjoy a status of being ablecompelto otheyare,what’simportanttoSound business practicescompelthem,andwhat’sthebestwaytous to understand who they are,attractthem as customersto earnwhat’s importantto them, andtheirloyalty.Alloftheseelementswhat’s the best way to attractare true,too, of attractingthemas customersto earnpeopletheirtoourcenterseveryday, andareloyalty. All of these elementsworkingtheir referralstofriendsandfamily.our centers every day, andWhostatusisthata Patient?goes well beyondobtaininga“goodor aservice”.‘Patients’ however,havestatusTheirneedistiedtotheirhealththat goes well beyond obtainingandwell-being,potentiallya “good or service”. Their need isrenderingbe vulnerable,tiedto in pain,andpotentially rendering themto beconfusedbymedicaljargonvulnerable, frightened, possiblyorinprocedureswhich arepain,and confusedby ntexperience.”experience.”theirAs acomfortproviderzone.of healthcareThe ‘goods’theyservices,seek therequireSolisanteamunspeakableis on thelevelone ofhand,trustainbusinesstheir ronmostthe otherbasicneedhand,isatomedicalfeel thatorganizationthey are themostcaringimportantfor patients.personIn short,at thatweparticularare in the timevery humanwith whateverbusiness actingwith.requiresTheybothalsoclinicalwant toexpertisebe keptinformed,and businesstalkedexpertise,to (not of theinSolistheirteamcare.is so vital to our success. Toexcelinbut fall short inWhat isonethearea,Difference?the other, is simply not an option.Put simply – the biggestFor the majorityof ntservice and patient care isfacingtheevery day –dimensionwhether byofphone,emotionalemail,or in person,what isthepatientexperience.requiredtoexcel?First,It requires connection, is aclear understandingof rand a taswedigintoself-awareness. theroots of each one’s basicneeds,gain a strongerHowyouwemanagethis can beunderstandingof howcandeeplytherapeuticandwehealing,bestserve the individual’oremotionallyscarring. s needs.There’past the factWhosisnoagettingCustomer?thattheeconomiccost of people‘Customers’ are generallyprovidinghealthcarealwayswho enjoy a status ofwillbeingablehavetobeconsideredaswe runto purchase goods and services.thebusinessof twemustus to understand whoalwaysthey are,rememberthat healthcarenotwhat’s importantto them, isandlikeotherbusinesses,andpatientswhat’s the best way to attractarenotaslikeother customers.Ourthemcustomersto earn theirongoingabilitytoempathizeandloyalty. All of these elements aresupporttheiremotionaltrue, too, of attractingneedstois ourthe key ,andworking toearn their
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OUR PROMISEAn Exceptional Experience,Exceptionally Accurate Results,and PEACE OF MIND forEVERYONE we serve.OUR VALUESCOMPASSIONListening Be understandingACCOUNTABILITYOwnership of action Do what you say you will do Avoid blameRESPECTTreat others with dignity Be honest Value othersINTEGRITYDo the right thing Sign your name every dayTRUSTTrust in positive intent Avoid judgment Keep your wordSHARE YOUR STORYTo be the NATIONAL LEADER inMammography and Imaging ServicesHELPING PATIENTS achieveand maintain optimal health.Your NameOUR PURPOSE
WARM &SOLIS MAMMOGRAPHY15601 DALLAS PARKWAY, SUITE 500ADDISON, TX 75001James PolfremanChief Executive OfficerSubject: Great Promise StoryWELCOMINGBehaving in a friendly way in anyinteraction, so that people feel valuedand acceptedGREET EVERYONEINTRODUCE YOURSELFGO THE EXTRA MILECARING &COMPASSIONATEFeeling and exhibiting concern andempathy for othersBE RESPECTFULCONNECT WITH PATIENTSSHOW COMPASSIONEASY &EFFICIENTMaking ourselves and our servicesaccessible and convenient, doingthings right the first time, withoutwasting time or energyDELIVER QUALITYTAKE OWNERSHIPAIM FOR EXCELLENCE
individuals we meet. It starts when we say hello and ends when we say goodbye. It includes how our centers look and feel, how our team members speak about our company and how we treat each ot
PV Grid Tie Inverter Installation and Operation Manual Solis 4G Single Phase Inverter Ver 1.0-US version Solis-1P6K-4G-US, Solis-1P7K-4G-US, Solis-1P7.6K-4G-US, . To startup the inverter, the Grid Supply Main Switch (AC) must be switched on, before the solar panel's DC isolator shall be switched on. To stop the inverter, the Grid Supply
2 Which two people provide services? A Mr. Green and Mrs. Chan B Mr. Solis and Mrs. Roy C Mr. Solis and Mr. Green D Mrs. Roy and Mrs. Chan Mr. Solis: I own a factory that makes bicycles. Mrs. Roy: My company sells books and magazines. Mr. Green: I own a shop and give haircuts.
Maximum delivery rate up to 500 mL/hr with CADD -Solis model 2110 v3 and above or CADD -Solis VIP pumps, all models NOT COMPATIBLE with CADD-Legacy , CADD -Solis model 2100 (all versio
SoLiS March 2015 4 News Around the System LEGO Club Building Challenge at Geneva By Sarah Johnson The Geneva Public Library held its first LEGO Club event from 6:30 p.m. to 7:30 p.m. on Feb- ruary 26th. Library staff were thrill
Description of the CADD -Solis VIP Pump The CADD -Solis VIP ambulatory infusion pump provides measured drug therapy to patients in hospital or outpatient settings. Therapy should always be overseen by a physician or a certified, licensed healthcare professional. As appropriate, the caregiver and patient
Figure 2 - Installing CADD -Solis Administrator software without SQL Server 2005 Express OR alternatively, install CADD -Solis Administrator software and SQL Server 2005 Express on the same computer and then click Next on the Custom Setup Screen. Figure 3 - Installation of CADD -Solis Administrator software and
indoor air emissions standards for furniture, ensuring that it is a safe and healthy choice for patients and caregivers alike. And the extensive use of recycled and recyclable materials makes Solis a positive contributor to sustainability, including LEED specifications. With Solis' graceful curves and wide range of options -
Boris Fausto's historical production between the last years of the 60's and the first half of the 70's - specially his doctorate and habilitation theses "1930: historiografia e história" (1969), published with the title "A Revolução de 1930: historiografia e história" (1970); and "O trabalhador urbano e o conflito social na República oligárquica (1890-1920)" (1975), published with the .
