BRAND GUIDELINES DIRECT DEBIT LOGO AND DIRECT
ContentsThe guidelinesForms2316V2.1 08.2016BRAND GUIDELINESDIRECT DEBIT LOGOAND DIRECT DEBITINSTRUCTION (DDI)THE APPLICATION AND USAGE OF THEDIRECT DEBIT LOGO AND THE DESIGN OFDIRECT DEBIT INSTRUCTIONS1
ContentsThe guidelinesForms2CONTENTS316Contents2Forms16The guidelines3DDI form formats17Introduction to Direct Debit4DDI1 A4 with official use box18What is Direct Debit?4DDI2 A4 without official use box19Direct Debit logo4DDI3 A4 incl SO cancellation20At a glance5DDI4 A4 with tearoff official use box21Direct Debit – The product6DDI5 small format landscape226DDI6 small format portrait23Using the Direct Debit logo7DDI7 A5 with official use box24Direct Debit logos8DDI8 A5 without official use box259DDI9 Welsh DDI without official use box26DDI10 Welsh DDI official use box27Key benefitsPreferred colours2Exclusion zone10Scaling10Minimum size10Don’ts11Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15Forms161THE GUIDELINES3
Contents2The guidelines3Introduction to Direct Debit4What is Direct Debit?4Direct Debit logo4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15FormsINTRODUCTION TO DIRECT DEBIT16THE PURPOSE OF THESE GUIDELINES IS TO PROVIDEASSISTANCE WITH THE CORRECT USE OF THE DIRECTDEBIT LOGO AND THE DESIGN OF A DIRECT DEBITINSTRUCTION (DDI).WHAT IS DIRECT DEBIT?A Direct Debit is an instruction from acustomer to their bank or building societyauthorising an organisation to collect varyingamounts from their account, as long as thecustomer has been given advance notice ofthe collection amounts and dates.DIRECT DEBIT LOGOA recognisable presentation is very importantin encouraging the use of Direct Debit. Thelogo fulfils this need giving Direct Debit avisual identity, which helps increasefamiliarity and positive attitudes towardsDirect Debit.The Direct Debit logo is a bold portrayalof the clearest and most obvious visualelements contained in the phrase ‘DirectDebit’. Picking up the leading letter of eachword, it clearly shows a capital D and a lowercase ‘d’.4
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8AT A GLANCEDirect Debit logotype artwork138The Direct Debit Instruction14British adults have at least one Direct Debit commitmentfeel positively towards Direct Debit in 2014The Direct Debit Guarantee15713.6are paid by Direct DebitDirect Debits were processed in 201468ALLin Britain prefer to pay most bills by Direct Debitare protected by the Direct Debit GuaranteeForms16OUT OF 10% OF HOUSEHOLD BILLS% PEOPLE585% OF PEOPLEBILLIONDIRECT DEBITS
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Key benefits6Using the Direct Debit logo7Direct Debit logos8Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15Forms16DIRECT DEBIT – THE PRODUCTThe key benefits should be used at thediscretion of Service Users. Examples oflikely uses include; customer information,online product pages, press releases, andmarketing communication campaigns.KEY BENEFITSIntroductionSimple, convenient and safe, Direct Debitis an automated payment method that ispreferred by over half of all UK bill payers.You’ll find the main benefits of this paymentmethod listed below:Simple, convenient and safePaying your regular bills by Direct Debitallows you to spread costs over a periodthat you agree with the organisation youare paying.Businesses find Direct Debit just asconvenient and efficient as consumers. Forthis reason, many offer discounts in returnfor you paying by Direct Debit. Discountsvary, but overall Direct Debit savings onhousehold bills can add up to a substantialamount each year. It pays to check whenyou get a bill to see how much you can save.6You can use your own tone of voice to explainthe key benefits, as long as the messagingstays the same.Direct Debit is one of the safest and mostreassuring ways of paying your bills:—— Payments are made automatically, sobills are never forgotten, lost or delayedby postal problems and there’s no riskof late payment charges—— Organisations using the Direct Debitscheme have to pass a careful vettingprocess, and are closely monitored bythe banking industry—— The Direct Debit Guarantee protects youand your money. It’s offered by all banksand building societies that take part inthe scheme.Time savingModern life is hectic – but Direct Debithelps. It takes away much of the hassleassociated with paying bills, and puts anend to queuing at the bank and filling outcheques. You’ll find it easier to stay on topof your bills, and you’ll know exactly howmuch money is going out each month.Direct Debit adds up to less worry, andmore time to yourself.Backed by a GuaranteeThe Direct Debit Guarantee applies to allDirect Debits. It protects you in the eventthat there is an error in the payment ofyour Direct Debit.—— An immediate money back guaranteefrom your bank in the event of an errorin the payment of your Direct Debit—— Advance notice if the date or amountchanges—— The right to cancel at any time.
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15Forms16USING THE DIRECT DEBIT LOGOTHE DIRECT DEBIT LOGO CAN BE USED BY DIRECT DEBITSERVICE USERS ACROSS A WIDE RANGE OF MEDIA. ITMUST BE INCLUDED ON ALL DIRECT DEBIT INSTRUCTIONS(DDI’S) AND SHOULD ALSO BE FEATURED IN ALLMATERIAL PROMOTING DIRECT DEBIT.Research has shown its inclusion inmarketing material will increase the likelytake-up by customers, as it demonstratesyour commitment to the safeguards inherentin the Scheme.Only master versions of the logo should beused for reproduction purposes. These canbe downloaded from www.bacs.co.uk. Pleasenote that the logo may not be used withoutthe permission of your sponsoring bank.The elements of the logo are unique and havebeen specially created for Direct Debit.Direct Debit is a registered trademark ofBacs Payment Schemes Limited. Never tryto reconstruct or alter any part of the logo.Do not amend any of its elements, or the waythey work together.7USING THE LOGO AS A DESIGN ELEMENTThe logo may be used as a design elementprovided written approval is sought from yoursponsoring bank at an early stage ofdevelopment. If permission is granted the fulllogo must appear in its correct formsomewhere prominent on your design, in thecolours recommended in these guidelines.THE LOGO TYPEFACEThe letters in the logo were developedespecially for Direct Debit and are unique. Asa result no existing typeface exactly matchesthe lettering and so attempts to match thewording through typesetting are neitherfeasible nor acceptable.TALKING ABOUT DIRECT DEBITWhen referencing Direct Debit in eitherverbal or written form, use the full name.When written use an initial capital on eachword, so it appears like this:Direct DebitIt must not be verbally referenced toas ‘DD.’It must not be written as ‘direct debit’.
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Preferred coloursExclusion zone10Scaling10Minimum size10Don’ts11Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15Forms8916DIRECT DEBIT LOGOSThe logo is made up of the symbol and thewording and neither element should appearon their own.There are two acceptable versions of the logo:LANDSCAPE FORMATPORTRAIT FORMAT
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Preferred colours9Exclusion zone10Scaling10Minimum size10Don’ts11Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15FormsDIRECT DEBIT LOGOSPREFERRED COLOURSSPECIAL EXCEPTIONSThe Direct Debit logo should be printed in100% black wherever possible. This willimprove the overall recognition of the logo.It may appear on a background colour or tintprovided it remains prominent.Where it is not possible to print the DirectDebit logo in black, it may be reproduced inone of the following ways:—— In white or pale colour (if on a darkbackground). Do not attempt to reverseout the logo yourself. When reversingout of an image, the background mustbe suitably dark and simple, to ensurelegibility of the logo. This is not permittedon a DDI.—— In the most predominant colour beingprinted – as long as the logo remainsprominent.16Do not use white logo on a DDI9COLOUR REPRODUCTION OF THE LOGO ONA DIRECT DEBIT INSTRUCTIONTo avoid any conflict of style and for the sakeof clarity, the logo should always appear in100% black on a DDI. If black is not beingprinted a predominant colour must be used.The logo may appear on a background colouror tint providing it remains prominent.Under no circumstances should the logoappear in white on a DDI. If a darkbackground is being used the logo shouldbe placed in a ‘white out’ box, ensuring theguidelines regarding the ‘exclusion zone’are followed.
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8DIRECT DEBIT LOGOS – EXCLUSION ZONEExclusion zone10Scaling10Minimum size10EXCLUSION ZONETo be efficient the logo must have a degreeof prominence and visibility that willmaximise its impact. To achieve this thereis an ‘exclusion zone’ equal to the height ofthe D (of the word Direct) in which no text,graphic or other matter may appear.Don’ts11Landscape formatPreferred colours9Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15FormsSCALINGWhen scaling the logo to a larger or smallersize, you must ensure that the proportionsstay the same. If you do not the logo willbecome distorted.MINIMUM SIZEThere is a minimum acceptable size forthe logo.Landscape logo minimum width 23.5mm.Portrait logo minimum width 13mm.1623.5mmPortrait format1013mm
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Preferred colours9Exclusion zone10Scaling10Minimum size10Don’ts11Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15Forms1116DIRECT DEBIT LOGOS – INCORRECT USEDON’TS1. Do not alter the proportion ofthe logo.6. Do not duplicate elements ofthe logo for design purposes.2. Do not use the logo on its own.7. Avoid using the logo in any othercolour but black. Use of anotherpredominant colour is possible,subject to your sponsoring bankor building societies’ approval.3. Do not use the type style forDirect Debit in any otherinstance than with the logo8. Do not reverse the logo andtype out of a colour. Do notplace other shapes aroundthe logo.4. Do not alter the position ofthe logo and type.9. Do not use in close proximityto other logos. For example,on social media feedsfeaturing your own companylogo.5. Do not change upper andlower case lettering.10. Do not attempt to print thelogo on complicated patterns.
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Preferred colours9Exclusion zone10Scaling10Minimum size10Don’ts11Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15Forms16DIRECT DEBIT LOGOS – INCORRECT USEDON’TS (continued)11. Do not attempt to printthe logo on any colouredbackground which mayobscure its appearance.12. Do not attempt to print thelogo on any photographicimage where it may obscureits appearance.13. Do not squash the logo outof proportion.14. Do not stretch the logo outof proportion.REMEMBER—— Do not alter the Direct Debit logos in any way. They should only be used following the guidelines in this document and using the masterversions of the logo in the attached folders—— Do not distort the logos or alter the relationship between elements in any way.12
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15Forms13DIRECT DEBIT LOGOTYPE ARTWORKThe following versions of the Direct Debit logo are available in EPS and.PS format. Select the format and version that best suits your design andsoftware, and import it in the normal way. When using the logo in yourpromotional materials, please follow the Direct Debit identity guidelines.The logos are available on the Bacs website.16DD1File types: eps, .psDD2File types: eps, .psDD3File types: eps, .psDD4File types: eps, .ps
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15Forms16THE DIRECT DEBIT INSTRUCTIONThe Direct Debit InstructionThis section is to provide assistance with thedesign of your Direct Debit Instruction (DDI).Use of upper/lower case characters for wordssuch as bank / building society is at theservice user’s discretion.—— Bilingual Instructions are acceptable,however the Direct Debit logo can only beused in the approved English formatPeople receive a large number of offers topay by Direct Debit. However, as they varyso widely in their presentation and style,customers do not always appreciatehow simple it is to use Direct Debit as apayment method. A consistent recognisablepresentation is very important in encouragingthe use of Direct Debit and will make theprocess easier and more efficient forall concerned.The design of all DDIs must be approved inwriting by your sponsoring bank before theycan be issued.—— The standard heading ‘Instruction to yourbank or building society to pay by DirectDebit’ is mandatory—— The order of information boxes must bethe same as shown in the examples foundin the attached folders—— Clear instructions to the payer for thereturn of the form must be shown on theface of the DDI—— The maximum size is A4—— The text giving authority to debit thepayer’s account must always be printedabove the payer’s signature boxThere is a standard format for the DDI whichhas been designed to make it easy for thepayer to complete and ensure that all thedetails necessary to set up the Direct Debitare obtained. All DDIs must follow thewording and the same order as shown inthese guidelines.—— The minimum size is 110mm x 70mm. Thisshould only be used in published material,ie newspapers, journals, magazines, etc.—— The DDI must be separate from any othertext, with no additional material other thanthe official use box, appearing within theboundary of the Instruction—— For non AUDDIS service users, the DDImust be rectangular to facilitate ease ofhandling and storage—— The Direct Debit logo must appear on theform and should be positioned in the topright hand corner of the DDI above theService User’s Number (SUN)14—— Where it is a Standing Order conversation,the instruction to cancel the StandingOrder must be printed as a section at thebottom of the DDI—— The service user’s name and address mustbe pre-printed—— You may include an ‘official use box’ torecord information not applicable to thepayer’s authority for the DDI application—— The SUN must be pre-printed or stampedon the DDI—— Include an optional field to capture thesignatory’s name.
Contents2The guidelines3Introduction to Direct Debit4At a glance5Direct Debit – The product6Using the Direct Debit logo7Direct Debit logos8Direct Debit logotype artwork13The Direct Debit Instruction14The Direct Debit Guarantee15Forms16THE DIRECT DEBIT GUARANTEEIt is recommended that the Guarantee isprinted as a tear off strip at the bottom of theDDI so that it can be retained by the payer. Ifyou are not able to include the Guarantee dueto constraints of available print space, it mustbe issued to the payer with the advancenotice or other correspondence issued inrespect of the application. The number ofdays for advance notice must be included inthe Guarantee.Company logo or name hereInstruction to yourBank or Building Societyto pay by Direct DebitPlease fill in the whole form using a ball point pen and send it to:Service user numberAddress hereEight lines onlyFor (A N Company) official use onlyThis is not part of the instruction to yourbank or building society.Name(s) of Account Holder(s)Bank/Building Society account numberBranch Sort CodeName and full postal address of your Bank or Building SocietyTo: The ManagerBank/building societyAddressInstruction to your Bank or Building SocietyPlease pay (A N Company) Direct Debits from the accountdetailed in this Instruction subject to the safeguards assured bythe Direct Debit Guarantee. I understand that this Instructionmay remain with (A N Company) and, if so, details will be passedelectronically to my Bank/Building Society.Signature(s)PostcodeDateReferenceBanks and Building Societies may not accept Direct Debit Instructions for some types of accountDDI 1 5/15This guarantee should be detached and retained by the payer.The Direct Debit Guarantee This Guarantee is offered by all banks andbuilding societies that accept instructions to payDirect Debits If there are any changes to the amount, date orfrequency of your Direct Debit (insert yourorganisation name) will notify you (insert numberof) working days in advance of your account beingdebited or as otherwise agreed. If you request(insert your organisation name) to collect apayment, confirmation of the amount and datewill be given to you at the time of the request15 If an error is made in the payment of your DirectDebit, by (insert your organisation name) or yourbank or building society, you are entitled to a fulland immediate refund of the amount paid fromyour bank or building society– If you receive a refund you are not entitled to, youmust pay it back when (insert your organisationname) asks you to You can cancel a Direct Debit at any time bysimply contacting your bank or building society.Written confirmation may be required. Pleasealso notify us.
ContentsThe guidelinesForms2316DDI form formats17DDI1 A4 with official use box18DDI2 A4 without official use box19DDI3 A4 incl SO cancellation20DDI4 A4 with tearoff official use box21DDI5 small format landscape22DDI6 small format portrait23DDI7 A5 with official use box24DDI8 A5 without official use box25DDI9 Welsh DDI without officialuse box26DDI10 Welsh DDI official use box272FORMS161
ContentsThe guidelinesForms2DDI FORM FORMATS316DDI form formats17DDI1 A4 with official use box18DDI2 A4 without official use box19The DDIs listed below can be downloaded from the Bacs website.DDI3 A4 incl SO cancellation20These must be changed to include your own company details.DDI4 A4 with tearoff official use box21DDI5 small format landscape22DDI6 small format portrait23DDI7 A5 with official use box24DDI 1 A4 with official use box.docDDI8 A5 without official use box25DDI 2 A4 without official use box.docDDI9 Welsh DDI without officialuse box26DDI10 Welsh DDI official use box27FormsDDI 3 A4 incl SO cancellation.docDDI 4 A4 with tearoff official use box.docDDI 5 small format landscape.docDDI 6 small format portrait.docDDI 7 A5 with official use box.docDDI 8 A5 without official use box .docDDI 9 Welsh DDI without official use box.docDDI 10 Welsh DDI official use box.doc17
ContentsThe guidelinesForms2DDI1 A4 WITH OFFICIAL USE BOX316DDI form formats17DDI1 A4 with official use box18DDI2 A4 without official use box19DDI3 A4 incl SO cancellation20DDI4 A4 with tearoff official use box21DDI5 small format landscape22DDI6 small format portrait23DDI7 A5 with official use box24DDI8 A5 without official use box25DDI9 Welsh DDI without officialuse box26DDI10 Welsh DDI official use box27Company logo or name hereInstruction to yourBank or Building Societyto pay by Direct DebitPlease fill in the whole form using a ball point pen and send it to:Service user numberAddress hereEight lines onlyFor (A N Company) official use onlyThis is not part of the instruction to yourbank or building society.Name(s) of Account Holder(s)Bank/Building Society account numberBranch Sort CodeName and full postal address of your Bank or Building SocietyTo: The ManagerBank/building societyAddressInstruction to your Bank or Building SocietyPlease pay (A N Company) Direct Debits from the accountdetailed in this Instruction subject to the safeguards assured bythe Direct Debit Guarantee. I understand that this Instructionmay remain with (A N Company) and, if so, details will be passedelectronically to my Bank/Building Society.Signature(s)PostcodeDateReferenceBanks and Building Societies may not accept Direct Debit Instructions for some types of accountDDI 1 5/15This guarantee should be detached and retained by the payer.The Direct Debit Guarantee This Guarantee is offered by all banks andbuilding societies that accept instructions to payDirect Debits If there are any changes to the amount, date orfrequency of your Direct Debit (insert yourorganisation name) will notify you (insert numberof) working days in advance of your account beingdebited or as otherwise agreed. If you request(insert your organisation name) to collect apayment, confirmation of the amount and datewill be given to you at the time of the request18 If an error is made in the payment of your DirectDebit, by (insert your organisation name) or yourbank or building society, you are entitled to a fulland immediate refund of the amount paid fromyour bank or building society– If you receive a refund you are not entitled to, youmust pay it back when (insert your organisationname) asks you to You can cancel a Direct Debit at any time bysimply contacting your bank or building society.Written confirmation may be required. Pleasealso notify us.
ContentsThe guidelinesForms2316DDI form formats17DDI1 A4 with official use box18DDI2 A4 without official use box19DDI3 A4 incl SO cancellation20DDI4 A4 with tearoff official use box21DDI5 small format landscape22DDI6 small format portrait23DDI7 A5 with official use box24DDI8 A5 without official use box25DDI9 Welsh DDI without officialuse box26DDI10 Welsh DDI official use boxDDI2 A4 WITHOUT OFFICIAL USE BOX27Company logo or name hereInstruction to yourBank or Building Societyto pay by Direct DebitPlease fill in the whole form using a ball point pen and send it to:Address hereEight lines onlyService user numberName(s) of Account Holder(s)ReferenceInstruction to your Bank or Building SocietyPlease pay (A N Company) Direct Debits from the accountdetailed in this Instruction subject to the safeguards assured bythe Direct Debit Guarantee. I understand that this Instructionmay remain with (A N Company) and, if so, details will be passedelectronically to my Bank/Building Society.Bank/Building Society account numberBranch Sort CodeName and full postal address of your Bank or Building SocietyTo: The ManagerBank/building societyAddressSignature(s)PostcodeDateBanks and Building Societies may not accept Direct Debit Instructions for some types of accountDDI 2 5/15This guarantee should be detached and retained by the payer.The Direct Debit Guarantee This Guarantee is offered by all banks andbuilding societies that accept instructions to payDirect Debits If there are any changes to the amount, date orfrequency of your Direct Debit (insert yourorganisation name) will notify you (insert numberof) working days in advance of your account beingdebited or as otherwise agreed. If you request(insert your organisation name) to collect apayment, confirmation of the amount and datewill be given to you at the time of the request19 If an error is made in the payment of your DirectDebit, by (insert your organisation name) or yourbank or building society, you are entitled to a fulland immediate refund of the amount paid fromyour bank or building society– If you receive a refund you are not entitled to, youmust pay it back when (insert your organisationname) asks you to You can cancel a Direct Debit at any time bysimply contacting your bank or building society.Written confirmation may be required. Pleasealso notify us.
ContentsThe guidelinesForms2DDI3 A4 INCL SO CANCELLATION316DDI form formats17DDI1 A4 with official use box18DDI2 A4 without official use box19DDI3 A4 incl SO cancellation20DDI4 A4 with tearoff official use box21DDI5 small format landscape22DDI6 small format portrait23DDI7 A5 with official use box24DDI8 A5 without official use box25DDI9 Welsh DDI without officialuse box26Bank/Building Society account numberDDI10 Welsh DDI official use box27Branch Sort CodeCompany logo or name hereInstruction to yourBank or Building Societyto pay by Direct DebitPlease fill in the whole form using a ball point pen and send it to:Service user numberAddress hereEight lines onlyReferenceFor (A N Company) official use onlyThis is not part of the instruction to yourbank or building society.Name(s) of Account Holder(s)Name and full postal address of your Bank or Building SocietyInstruction to your Bank or Building SocietyPlease pay (A N Company) Direct Debits from the accountdetailed in this Instruction subject to the safeguards assured bythe Direct Debit Guarantee. I understand that this Instructionmay remain with (A N Company) and, if so, details will be passedelectronically to my Bank/Building Society.Bank/building societyTo: The ManagerAddressSignature(s)DatePostcodeBanks and Building Societies may not accept Direct Debit Instructions for some types of accountName and full postal address of your Bank or Building SocietyTo: The ManagerBank/building societyDDI 3 5/15Standing Order CancellationAddressBranch Sort CodePostcodeBank/Building Society account numberWith immediate effect, please cancel my/our Standing Orderauthority payable to (A N Company) under:Account reference No.Name(s) of Account Holder(s)Signature(s)DateThis guarantee should be detached and retained by the payer.The Direct Debit Guarantee This Guarantee is offered by all banks and building societies that acceptinstructions to pay Direct Debits If there are any changes to the amount, date or frequency of your DirectDebit (insert your organisation name) will notify you (insert number of)working days in advance of your account being debited or as otherwiseagreed. If you request (insert your organisation name) to collect apayment, confirmation of the amount and date will be given to you at thetime of the request20 If an error is made in the payment of your Direct Debit, by (insert yourorganisation name) or your bank or building society, you are entitled toa full and immediate refund of the amount paid from your bank orbuilding society– If you receive a refund you are not entitled to, you must pay it back when(insert your organisation name) asks you to You can cancel a Direct Debit at any time by simply contacting your bankor building society. Written confirmation may be required. Please alsonotify us.
ContentsThe guidelinesForms2DDI4 A4 WITH TEAROFF OFFICIAL USE BOX316DDI form formats17DDI1 A4 with official use box18DDI2 A4 without official use box19DDI3 A4 incl SO cancellation20DDI4 A4 with tearoff official use box21DDI5 small format landscape22DDI6 small format portrait23DDI7 A5 with official use box24DDI8 A5 without official use box25Name(s) of Account Holder(s)DDI9 Welsh DDI without officialuse box26Bank/Building Society account numberDDI10 Welsh DDI official use box27Branch Sort CodeCompany logo or name hereInstruction to yourBank or Building Societyto pay by Direct DebitPlease fill in the whole form and send it to: AN Company, AnyStreet, Any Town, Anywhere.Name and full postal address of your Bank or Building SocietyTo: The ManagerService user numberBank/building societyAddressPostcodeInstruction to your Bank or Building SocietyPlease pay (A N Company) Direct Debits from the accountdetailed in this Instruction subject to the safeguards assured bythe Direct Debit Guarantee. I understand that this Instructionmay remain with (A N Company) and, if so, details will be passedelectronically to my Bank/Building Society.Signature(s)ReferenceDateBanks and Building Societies may not accept Direct Debit Instructions for some types of accountThis is not part of the Instruction to your Bank or Building Society and must be detached by (A N Company) beforesubmission to the Paying Bank.This guarantee should be detached and retained by the payer.The Direct Debit Guarantee This Guarantee is offered by all banks and buildingsocieties that accept instructions to pay Direct Debits If there are any changes to the amount, date orfrequency of your Direct Debit (insert your organisationname) will notify you (insert number of) working days inadvance of your account being debited or as otherwiseagreed. If you request (insert your organisation name)to collect a payment, confirmation of the amount anddate will be given to you at the time of the request If an error is made in the payment of your Direct Debit,21by (insert your organisation name) or your bank orbuilding society, you are entitled to a full and immediate refund of the amount paid from your bank orbuilding society– If you receive a refund you are not entitled to, you mustpay it back when (insert your organisation name) asksyou to You can cancel a Direct Debit at any time by simplycontacting your bank or building society. Writtenconfirmation may be required. Please also notify us.DDI 4 5/15
ContentsThe guidelinesForms2DDI5 SMALL FORMAT LANDSCAPE316DDI form f
the direct debit logo can be used by direct debit service users across a wide range of media. it must be included on all direct debit instructions (ddi’s) and should also be featured in all material promoting direct
Our brand Our brand Birmingham City University Contents Our brand 3 Introduction 4 An inspirational brand - our promise Design elements Logo and brand policy 9 Logo heritage 10 Main logo presentation 11 Vertical logo presentation 12 Logo - colour reproduction 13 Recommended sizing 14 Logo placement 15 Accessibility - use on colour fields
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TANK DESIGN & DETAILING Introduction The API 650 standard is designed to provide the petroleum industry with tanks of adequate safety and reasonable economy for use in the storage of petroleum, petroleum products, and other liquid products commonly handled and stored by the various branches of the industry. This standard does not present or establish a fixed series of allowable tank sizes .
