ES, GS, LS - Lexus

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2011 Lexus Sedans - cover f6/30/102:15 PMPage 1THE PURSUIT OF PERFECTION.201 1ES, GS, LSWARRANTY AND SERVICES GUIDEOwner Amenities Warranty Information Maintenance Requirements00505–11WSG-SEDAN7/10

2011 Lexus Sedans - cover f6/24/10AUTHORIZEDDEALERSHIPMAINTENANCE ANDREPAIRSLexus recommends having maintenance and repairs for your vehicleperformed by an authorized Lexusdealership. To locate your nearestauthorized Lexus dealership, logon to www.lexus.com or contactLexus Customer Satisfaction at(800) 255-3987.11:50 PMPage 2IMPORTANT BRAKEINFORMATION: LS 460The LS 460 equipped with SportPackage features high-friction frontand rear brake pads. These brakepads provide a higher coefficient offriction on the rotors for superiorstopping performance and pedalfeel. The brakes on this model aredesigned for high-performancedriving. Depending on your drivinghabits, you may experience moreaggressive wear of the brake padsand rotors.For information on proper maintenance of your brakes, refer to the“Maintenance” section of this booklet.For additional information on yourbrakes and their operation, refer toyour Owner’s Manual.

2011 Lexus Sedans 1-9f6/24/1011:55 PMPage 1WELCOME TO THE LEXUS FAMILYFrom everyone at Lexus, thank youfor purchasing one of our vehicles.Your Lexus is designed to deliveruncompromising luxury and performance. We are committed to providingyou with an ownership experiencethat is second to none, and we lookforward to serving you in the yearsahead. Welcome to the Lexus family!Taking Delivery of YourNew LexusAs you take delivery of your newvehicle, there are some importantservices you should know about.These include:Lexus Personalized Settings: Yourvehicle includes a variety of electronicfeatures that can be personalized toyour preferences. For example, doorscan be programmed to remain lockedwhen you shift into “Park.” See yourdealer for details.Pre-Delivery Service: Your dealershiphas performed a thorough service toprepare your vehicle for delivery. Thisincludes initializing certain electronicfeatures, such as the one-touch powerwindows.Scheduled Maintenance: Your vehicle requires maintenance every sixmonths or 5,000 miles, whichevercomes first. See page 46 for details.Dealership Service Department:Your service department is committed to helping you keep your Lexusperforming at its best. Your dealer willprovide you with the department’shours of operation, appointmentprocedures and information on anyspecial services.Warranty Coverage: Your Lexus iscovered by one of the finest warranties in the industry. See page 16 for asummary of coverages.Roadside Assistance: Roadside assistance is provided for 48 months fromyour vehicle’s in-service date, regardless of mileage. See page 5 fordetails.Again, thank you for choosing Lexus.We wish you many years of safe andpleasurable driving.1

2011 Lexus Sedans 1-9f6/24/1011:57 PMPage 2TABLE OF CONTENTSOWNER AMENITIESComplimentary ServicesFirst Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Second Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Loaner Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Travel Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Other Benefits and AssistanceQuality Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Vehicle Service History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Vehicle Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Body Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7The Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8WARRANTY INFORMATIONIntroductionIf You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10The Lexus Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Warranty Coverages at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Your Warranties in DetailGeneral Warranty Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Federal Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

2011 Lexus Sedans 1-9f6/24/1011:57 PMPage 3TABLE OF CONTENTSCalifornia Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Tire Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Your ResponsibilitiesOperation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Obtaining Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38MAINTENANCE INFORMATIONIntroductionThe Importance of Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.Maintenance and Lexus Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Lexus Dealership Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43General Maintenance and Regular Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Scheduled Maintenance LogDetermining Your Maintenance Interval: Months vs. Mileage . . . . . . . . . . . . . . . . . . 46Complimentary First Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . 46Complimentary Second Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . 46Scheduled Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Explanation of Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Vehicle Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73.3

2011 Lexus Sedans 1-9f6/24/1011:58 PMPage 4AMENITIESCOMPLIMENTARY SERVICESTo help ensure that your ownershipexperience is pleasant, convenientand trouble-free, Lexus provides youwith a variety of complimentary services. These services are describedon the following pages. Other valuable owner benefits are described inthe section entitled “Other Benefitsand Assistance” beginning on page 7.First ScheduledMaintenance Service:30 Days or 1,000 MilesLexus provides your first scheduledmaintenance service at no charge.The service is performed at 30 daysor 1,000 miles, whichever occurs first,and includes these items: Inspect body/chassis Check for fluid leaks Road-test vehicle Program Lexus PersonalizedSettings, if requestedWhat are Lexus PersonalizedSettings?Your vehicle includes a variety ofelectronic features that can be programmed to your preferences. Forexample, doors can be programmedto remain locked when you shift into“Park.” (For more information, see the“Customizable Features” section of4Complimentary Servicesthe Specifications chapter in yourOwner’s Manual.) Programming ofthese features is performed once atno charge, provided you obtain theservice at the 30-day/1,000-milescheduled maintenance service.Programming of your Lexus Personalized Settings requires special equipment and may be performed only byan authorized Lexus dealership.Second ScheduledMaintenance Service:Six Months or 5,000 MilesLexus also provides your secondscheduled maintenance service at nocharge. The service is performed atsix months or 5,000 miles, whicheveroccurs first, and includes these items: Replace engine oil and oil filter;reset reminder light Rotate tires Visually inspect brake pads androtors Road-test vehicleIf you drive primarily on dirt roads ordusty roads or if you drive primarilywhile towing, additional items areincluded in this service. See page48 for details.

2011 Lexus Sedans 1-9f6/24/1011:58 PMPage 5COMPLIMENTARY SERVICESRoadside AssistanceIf your vehicle must be kept overnightat a Lexus dealership for a warrantycovered condition that requires morethan eight hours to repair, Lexus willprovide you with a complimentaryloaner vehicle for up to five days.Lexus roadside assistance coverageis for 48 months from your vehicle’sin-service date, regardless of mileage.Coverage is provided 24 hours a day,365 days a year, for vehicles operatedin the United States, U.S. territoriesand Canada. Assistance is administered through the AmericanAutomobile Association.Travel ProtectionLexus will reimburse for a rental carfor up to five days and for overnightlodging for up to three nights (not toexceed 200 per night) if all of thefollowing occur: Your vehicle becomes inoperable or unsafe to drive when youare more than 100 miles fromhome. Your vehicle’s malfunction iscaused by a warranty-coveredcondition. Repairs will take longer thaneight hours to complete.To obtain reimbursement for rentalcar and lodging expenses, contact aLexus dealership service consultant.AMENITIESLoaner VehicleServices Provided Roadside services such as battery jump-start, tire change, fueldelivery, vehicle extrication andtowing in case of minor accident. Towing to the nearest Lexusdealership (or an alternate repairfacility, if necessary). Assistance in locating alternatetransportation and lodging.How to Get HelpTo obtain roadside assistance, takethe following steps:1) Call (800) 25-LEXUS (800/2553987).Complimentary Services5

2011 Lexus Sedans 1-9f6/25/1012:00 AMPage 6AMENITIESCOMPLIMENTARY SERVICES2)Have as much of the followinginformation as possible: Location of vehicle, includingthe nearest major intersectionYou may have noticed a few miles onthe odometer when you took deliveryof your Lexus. This mileage is a resultof the comprehensive process used toensure the quality of your vehicle. Thisprocess includes extensive inspections during and after production. Thefinal inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexustechnician.3) Wait at your vehicle or in a nearbysecure location for the roadsideassistance provider to arrive.If you’d like to know more aboutLexus quality-control procedures, aska Lexus dealership service consultant.Additional CoverageAfter your roadside assistance coverage expires, you may join a motorclub created exclusively for Lexusowners. Benefits include roadsideassistance coverage, a trip-planningservice and discounts on travel anddining. For further information, call(800) 25-LEXUS.Vehicle Service History Vehicle identification number(located on the driver’s-sidecorner of the dashboard, underthe window) Owner’s name and homeaddress Vehicle license plate number6Quality ControlComplimentary ServicesWhen you have your vehicle servicedat a Lexus dealership, your serviceinformation is recorded in the LexusNational Service History database.This is the first database of its kind inthe automotive industry. It can beaccessed by any Lexus dealership inthe United States — a great convenience if you relocate or need to haveyour vehicle serviced while traveling.

2011 Lexus Sedans 1-9f6/25/1012:00 AMPage 7OTHER BENEFITS AND ASSISTANCEIf you plan to keep your vehicle forseveral years or if you accumulatemileage quickly, you may want to purchase a Lexus vehicle service agreement. These agreements cover thecost of specific repairs beyond thefactory warranty period. They alsocover services such as towing, substitute transportation and lodging tominimize your inconvenience shouldyour vehicle require repair. Lexusvehicle service agreements are available with a variety of coverageoptions. A Lexus dealership salesconsultant can help you select theplan that’s best for you.Body RepairsIf you’re involved in a collision, youwant your vehicle to be returned toits pre-accident condition whenrepaired. That’s why it is important tomake sure repairs are made only withGenuine Lexus Parts. Some repairshops and insurance companies maysuggest using imitation or salvagedparts to save money. However, theseparts do not meet Lexus’ high standards for quality, fit and corrosionresistance. In addition, imitation andsalvaged parts (and any damage orfailures they may cause) are not covered by any Lexus warranty.AMENITIESVehicle Service AgreementsThe best way to ensure that your vehicle is repaired with Genuine LexusParts is to take it to a Lexus dealership. Each dealership works withselected collision repair centers thatmeet Lexus’ strict requirements fortraining, equipment, quality and customer satisfaction. These repair centers use Genuine Lexus Parts exclusively in the repair of Lexus vehicles.Other Benefits and Assistance7

2011 Lexus Sedans 1-9f6/24/1011:58 PMPage 8AMENITIESOTHER BENEFITS AND ASSISTANCEThe Smart KeyYour Lexus vehicle was made withtwo “Smart Keys” and an aluminumkey-number plate. Each Smart Keyincludes an electronic main key thathas an integrated mechanical back-upkey. The electronic key controls theremote-entry and theft-deterrent systems, enables the push-button startswitch and controls the engine immobilizer. The mechanical key can beremoved from the electronic key andused to operate the driver’s door lock,the glove box lock and the trunk lock(if equipped).Replacing the KeyYour Lexus dealer can generatereplacement keys. Certain bonded/registered locksmiths may also beable to generate replacement keys.When ordering a new key, bring allkeys for the vehicle to your dealership. If a Smart Key or the key-number plate is not available, a Lexusdealer or certain locksmiths canobtain the key code from a restrictedaccess database. These businessescan also access a service utility toregister the keys to the vehicle if allregistered keys have been lost.8Other Benefits and AssistanceIf you lock your key in your vehicleand do not have a spare, your dealercan make a new mechanical key fromthe code on the key-number plate.Certain bonded/registered locksmiths may also be able to generatea replacement mechanical key. If aLexus dealer is not available, pleaserefer to www.aloa.org to find a bonded/registered locksmith who performs high-security key service.Keeping the Key SafeReplacing a Smart Key may be costly.We advise you to keep a spare SmartKey and the key-number plate in asafe place. If you record the key number in more than one place, do notrecord it in a way that can be easilyidentified and associated with thevehicle. For example, don’t leave thenumber somewhere that can beaccessed by a valet. It is wise to keepa copy of the key number outside ofthe vehicle.

2011 Lexus Sedans 1-9f6/24/1011:59 PMPage 9OTHER BENEFITS AND ASSISTANCEAMENITIESNOTESOther Benefits and Assistance9

2011 Lexus Sedans 10-40f6/25/1012:02 AMPage 10IF YOU NEED ASSISTANCEWARRANTYBoth Lexus and your Lexus dealer arededicated to serving your automotiveneeds. Your complete satisfaction isour first priority. Should you have aproblem or concern, please take thefollowing steps to ensure the quickestpossible response:Step 1Discuss the situation with a dealershipmanager, such as the service manager or customer satisfaction manager.If necessary, ask the dealership owneror general manager for assistance. Inmost cases, a satisfactory solution canbe reached at this step.Step 2If the dealership does not addressyour concern to your satisfaction, callthe Lexus Customer SatisfactionDepartment at (800) 25-LEXUS(800/255-3987). In Canada, call(800) 26-LEXUS (800/265-3987).In Mexico, call 95-1-310-328-2075.You may also write to us at:Lexus Customer SatisfactionDepartmentP.O. Box 2991Torrance, CA 90509-2991Whether calling or writing, pleaseprovide the following information: 17-digit Vehicle IdentificationNumber (VIN) found on thevehicle registration paperworkand on the certification labellocated inside the driver’sdoor jamb Current vehicle mileage Name of your selling and servicing Lexus dealerships Your day and evening telephonenumbers10Introduction

2011 Lexus Sedans 10-40f6/25/1012:02 AMPage 11IF YOU NEED ASSISTANCEStep 3If your concern has still not beenresolved to your satisfaction, Lexusoffers additional assistance through:National Center for DisputeSettlement (NCDS)P.O. Box 457Mt. Clemens, MI 48046(866) 272-4872What is the Dispute SettlementProgram?This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s)appointed by NCDS will arbitrateyour case by reviewing the facts youpresent; having the vehicle inspected,if necessary; and promptly renderinga fair and equitable decision.How much will it cost?The service is provided at no costto you. It is part of Lexus’ effort topromptly and equitably resolve yourconcerns. The decision-maker is animpartial third party. The decision ofthe arbitrator(s) is binding on Lexusbut not on you.WARRANTYImportant: You must use NCDS priorto exercising rights or seeking remedies available to you through a courtaction pursuant to the MagnusonMoss Warranty Act. In addition, youmust use NCDS if you are required todo so prior to exercising certain rightsor seeking certain remedies availableunder the Lemon Laws of your state.See the Lemon Law Guide for specificrequirements applicable in your state.NCDS ArbitrationHowever, if your state law permits andif you choose to exercise rights andseek remedies that are not created bythe Act, you need not use NCDS.Introduction11

2011 Lexus Sedans 10-40f6/25/1012:03 AMPage 12WARRANTYIF YOU NEED ASSISTANCE12What types of disputesare eligible?NCDS resolves disputes involvingLexus product reliability and warrantyperformance that arise during thegreater of 1) four years or 50,000miles from the vehicle’s in-servicedate, whichever is earlier; or 2) theapplicable provision of the Lexus NewVehicle Limited Warranty. However,NCDS will not arbitrate 1) claimsinvolving a vehicle used primarily forcommercial purposes unless theLemon Laws of your state cover vehicles used for commercial purposes;or 2) claims that an air bag failed todeploy or deployed when it shouldnot have; or 3) disputes regardingfires and/or accidents and/or theft.Since there are other additionalexclusions, please contact NCDSfor further information on eligibilityguidelines. You must file a requestfor arbitration with NCDS within sixmonths of the expiration of the eligibility period, provided the concernor alleged defect was brought to theattention of Lexus or one of its dealersduring the eligibility period.IntroductionHow long is the arbitrationprocess?The entire process — from the timeNCDS receives your request for arbitration to the arbitrator’s decision —is designed to take no more than 40days. A decision may be delayed if: You fail to provide certain information required by NCDS. You fail to make your vehicleavailable for inspection byNCDS in a timely manner (

your Owner’s Manual. IMPORTANT BRAKE INFORMATION: LS 460 AUTHORIZED DEALERSHIP MAINTENANCE AND REPAIRS 2011 Lexus Sedans - cover f 6/24/10 11:50 PM Page 2. From everyone at Lexus, thank you for purchasing one of our vehicles. Your Lexus is designed to deliver uncompromising luxury and perform-ance. We are committed to providing you with an ownership experience that is second to none, and we .

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See your Lexus dealer for details. Lexus reminds you to wear seatbelts, secure children in rear seat, obey all traffic laws and drive responsibly. For more information, call 800-USA-LEXUS (872-5398) or visit lexus.com. To learn more about your financing options, contact your Lexus dealer or call Lexus Financial Services at 800-874-7050.

iPod directly from the controls on your factory Lexus radio. Features The LEXPD2 uses a simple “Y” harness for installation using . LEXUS GS300/350/430/450H 2006–2009 All LEXUS GX470 2003–2008 All LEXUS IS300** 2001–2005 All LEXUS IS250/350 2006–2008 All LEXUS LS430 2001–2006 All . Cables or wiring that obstruct or get caught .

Lexus reminds you to wear seatbelts, secure children in rear seat, obey all trafficlaws and drive responsibly. For more information, call 800-USA-LEXUS (872-5398) or visit lexus.com. To learn more about your financing options, contact your Lexus dealer or call Lexus Financial Services at 800-874-7050. WARRANTY

Lexus Customer Service Assistance 1-800-25-LEXUS (Toll-Free) (1-800-255-3987) Please leave this Owner’s Manual in this vehicle at the time of resale. The next owner will need this information also. All information and specifications in this manual are current at the time of printing. However, because of the Lexus policy

and Lexus Financial Services. To Purchase Your Lexus Outright: Call us at (800) 286-0653 to obtain current payoff amount, mailing address and . necessary sale documents Mail payment and necessary documentation. Note: Options are available on approved credit through your dealer and Lexus Financial Services for qualified applicants. Additi

Be sure to check with your Lexus dealer for precautionary measures or special instruc-tions regarding installation of a mobile two-way radio system. For your information Main Owner’s Manual Noise from under vehicle after turning off the engine Accessories, spare parts and modification of your Lexus Installation of a mobile two-way radio system

STORAGE TANK DESIGN CALCULATION - API 650 1of14 1 .0 DESIGN CODE & SPECIFICATION DESIGN CODE : APIAPI 650 11th Edition 1 .1 TANK Item numberte u beb : 7061706T-3901390 Roof ( Open/Close ) : Close T f f(C f/D f/Fl t f/NA)Type of roof ( Cone-roof / Dome-roof / Flat-roof / NA )yp ( ) : Fl ti R fFloating Roofg 1 .2 GEOMETRIC DATA Inside diameter , Di ( corroded ) (@ 39,000 mm ) 39,006 mm Nominal .