Recovery, Resiliency, & Person-First Language

Recovery, Resiliency, &Person-First LanguageApril 2016Presented by:Cheryl DeHaven, Mgr. Recovery & Resiliency

Training ObjectivesTo increase understanding of: 2Definitions of Recovery, Resiliency, and Person-First LanguageThe principles of Recovery and ResiliencyWays to promote Recovery and Resiliency in your workHow to become a Recovery ChampionWhat Is Person-First LanguageReasons to Use Person-First LanguageHow to incorporate Person-First Language into your practiceRecovery, Resiliency, and Person-First ResourcesRecovery, Resiliency, & Person Centered Language provider training

Magellan DefinitionsRecovery All people living with behavioralhealth conditions have the capacityto learn, grow, and change and canachieve a life filled with meaningand purpose.Resiliency: All people have qualities that enableus to rebound from adversity, trauma,tragedy, threats, or other stresses andto go on with life with a sense ofmastery, competence and hope.3Recovery, Resiliency, & Person Centered Language provider training

SAMHSA’s Working Definition ofRecovery A process of change through whichindividuals improve their health andwellness, live a self-directed life, andstrive to reach their full potential.4Recovery, Resiliency, & Person Centered Language provider trainingResiliency: An individual’s ability to cope withadversity and adapt to challenges orchange. Resilience develops over timeand gives an individual the capacitynot only to cope with life’s challengesbut also to be better prepared for thenext stressful situation.

SAMHSA ‘s four major dimensions that supporta life in recovery:Health - overcoming or managing one’s disease(s) or symptoms—for example,abstaining from use of alcohol, illicit drugs, and non-prescribed medications if onehas an addiction problem—and, for everyone in recovery, making informed, healthychoices that support physical and emotional well-beingHome - having a stable and safe place to livePurpose - conducting meaningful daily activities, such as a job, school volunteerism,family caretaking, or creative endeavors, and the independence, income, andresources to participate in societyCommunity - having relationships and social networks that provide support,friendship, love, and hopeHope, the belief that these challenges and conditions can be overcome,is the foundation of recovery. A person’s recovery is built on his or her strengths,talents, coping abilities, resources, and inherent values. It is holistic, addressesthe whole person and their community, and is supported by peers,friends, and family members.5Recovery, Resiliency, & Person Centered Language provider training

10 Guiding Principles of RecoveryRecovery emerges from HopeRecovery is Person-DrivenRecovery occurs via many PathwaysRecovery is HolisticRecovery is supported by Peers and alliesRecovery is supported through Relationship and Social NetworksRecovery is Culturally-Based and influencedRecovery is supported by Addressing TraumaRecovery involves individual, family, and community Strengths and ResponsibilityRecovery is based on -RECDEF/PEP12-RECDEF.pdf6Recovery, Resiliency, & Person Centered Language provider training

Eight Dimensions of WellnessMaking the Eight Dimensions of Wellness part of daily life can improve mental andphysical health for people with mental and/or substance use disorders.7Recovery, Resiliency, & Person Centered Language provider training

10 Ways to Build Resilience1. Make connections. Good relationships with close family members, friends or othersare important. Accepting help and support from those who care about you and willlisten to you strengthens resilience. Some people find that being active in civicgroups, faith-based organizations, or other local groups provides social support andcan help with reclaiming hope. Assisting others in their time of need also can benefitthe helper.2. Avoid seeing crises as insurmountable problems. You can't change the fact thathighly stressful events happen, but you can change how you interpret and respondto these events. Try looking beyond the present to how future circumstances may bea little better. Note any subtle ways in which you might already feel somewhat betteras you deal with difficult situations.3. Accept that change is a part of living. Certain goals may no longer be attainable as aresult of adverse situations. Accepting circumstances that cannot be changed canhelp you focus on circumstances that you can alter.8Recovery, Resiliency, & Person Centered Language provider training

10 Ways to Build Resilience [cont.]4. Move toward your goals. Develop some realistic goals. Do something regularly —even if it seems like a small accomplishment — that enables you to move towardyour goals. Instead of focusing on tasks that seem unachievable, ask yourself,"What's one thing I know I can accomplish today that helps me move in the directionI want to go?“5. Take decisive actions. Act on adverse situations as much as you can. Take decisiveactions, rather than detaching completely from problems and stresses and wishingthey would just go away.6. Look for opportunities for self-discovery. People often learn something aboutthemselves and may find that they have grown in some respect as a result of theirstruggle with loss. Many people who have experienced tragedies and hardship havereported better relationships, greater sense of strength even while feelingvulnerable, increased sense of self-worth, a more developed spirituality andheightened appreciation for life.7. Nurture a positive view of yourself. Developing confidence in your ability to solveproblems and trusting your instincts helps build resilience.9Recovery, Resiliency, & Person Centered Language provider training

10 Ways to Build Resilience [cont.]8.Keep things in perspective. Even when facing very painful events, try to considerthe stressful situation in a broader context and keep a long-term perspective. Avoidblowing the event out of proportion.9.Maintain a hopeful outlook. An optimistic outlook enables you to expect that goodthings will happen in your life. Try visualizing what you want, rather than worryingabout what you fear.10. Take care of yourself. Pay attention to your own needs and feelings. Engage inactivities that you enjoy and find relaxing. Exercise regularly. Taking care of yourselfhelps to keep your mind and body primed to deal with situations that requireresilience.Additional ways of strengthening resilience, for example, some people write about theirdeepest thoughts and feelings related to trauma or other stressful events in theirlife. Meditation and spiritual practices help some people build social connectionsand restore inner hope.The key is to identify ways that are likely to work well for you as part of your own personal strategy forfostering resilience. 10Recovery, Resiliency, & Person Centered Language provider training

Magellan’s Core Principles for recovery & resiliency:more than just words1.Demonstrate appreciation for the individuals and families we serve as well asfor provider staff2.Be culturally and linguistically appropriate and ensure effective communication3.Engage and build on a full discovery of each person, including his or her goals,inner strengths, skills, culture, and external supports4.Think holistically about all areas of each person’s life – physical and mentalhealth, addictions, culture, ethnicity, education, language, work, socialrelationships, housing status, and spirituality, among others5.Focus on self-determined readiness6.Offer meaningful choices.11Recovery, Resiliency, & Person Centered Language provider training

Magellan’s Core Principles for recovery & resiliency:more than just words [cont.]7.Optimize peer and family supports as well as natural supports8.Promote self-confidence of individuals who might have previous experiences thatdiminished their confidence9.Create opportunities for consumers and families to play major roles in planning,organizing, and evaluating services10. Measure, monitor, and improve11. Celebrate and spread stories of success, especially those that foster hope andempowerment12. Model principles of recovery and resiliency that are reflective in our interactions,language choice, and decisions12Recovery, Resiliency, & Person Centered Language provider training

Things I can do Immediately to Enhance Resiliency andRecovery Principles in my Environment 13Choose my Language (person-first)Be InclusiveOffer ChoiceSupport ChoicePromote Peer/Family Involvement-SupportBe CollaborativePromote a Learning CultureBe Open to New IdeasBecome a Recovery ChampionRecovery, Resiliency, & Person Centered Language provider training

3 Steps to Becoming a Recovery Champion14Step 1Stay informed about organizations in Virginia that promoterecovery and resiliencyStep 2Provide recovery and resiliency resources to members andtheir loved ones. Support their participationStep 3Advocate for your coworkers and employers to promoterecovery-oriented best practicesRecovery, Resiliency, & Person Centered Language provider training

Step 1Stay informed about organizations in Virginia that promoterecovery and resiliencyMental Health America of VirginiaNAMI Virginia (National Alliance on Mental Illness)SAARA of Virginia (Substance Abuse and Addiction Recovery Alliance)VOCAL Virginia (Virginia Organization of Consumers Asserting Leadership)Voices for Virginia’s Children Become a member Attend a conference/workshop Sign up for their newsletter or other communications that theyoffer Understand the programs that they offer Know how to access their resources Invite an organization to your agency/organization to provide aworkshop on their programs15Recovery, Resiliency, & Person Centered Language provider training

Step 2Provide recovery and resiliency resources to members and their loved ones.Support their participationPrint flyers and display in your lobbyPost resources on your organizations websiteHost a recovery training/workshop for members, parents or family membersPost recovery support group meeting schedules (i.e. AA/NA, Alanon, NAMIConnection, NAMI Family Support Group) Host a WRAP class for members Promote the use of Advance Directives and provide training and peerfacilitation opportunities Each provider can ask their members if they know about recovery organizationsand the programs that they offer. Receptionist/Intake Counselor/care provider Psychiatrist/Psychologist Crisis/Emergency Services Peer Providers16Recovery, Resiliency, & Person Centered Language provider training

Step 3Advocate for your coworkers and employers to promoterecovery-oriented best practicesDiscuss in Clinical Staff MeetingsSeek Workshop/Training OpportunitiesDiscuss in Leadership MeetingsCreate a Consumer/Family Advisory CouncilUse recovery measurement toolsAdvocate for changeTrauma-Informed CarePerson-Centered CarePeer Delivered ServicesRecovery-Oriented Language (Person First)Wellness BasedIndividualisticHolistic17Recovery, Resiliency, & Person Centered Language provider training

People First LanguageMore than a fad or politicalcorrectness, People First Language isan objective way of acknowledging,communicating and reporting ondisabilities. It eliminatesgeneralizations, assumptions andstereotypes by focusing on theperson rather than the disability. As the term implies, People FirstLanguage refers to the individualfirst and the disability second.While some people may not usepreferred terminology, it’simportant to not repeat negativeterms that stereotype, devalue ordiscriminate — just as you’d avoidracial slurs or saying “gals” insteadof “women.” Equally important, ask if thedisability is even relevant andneeds to be mentioned whenreferring to individuals, in the sameway racial identification is beingeliminated from news stories whenit is not significant.Texas Council for Developmental DisabilitiesTexas Government18Recovery, Resiliency, & Person Centered Language provider training