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SPRING2017CLASSES BEGIN IN JANUARY. REGISTER NOW AT WWW.HCC.EDU/BCE

Questions about courses in this bulletin? Contact Business and Community Education: 413.552.2500New spring 2017 classes inWareProfessional DevelopmentCareerCareer Planning, Goal SettingHealthcareNursing Assistant / Home Health AideEmergency Medical TechnicianHospitality 1 - Core SkillsMGM will open its casino, retail, dining,and entertainment complex in the fallof 2018, bringing over 3,500 new jobs tothe area. Now is the time to get ready.For training opportunities for upcomingjobs at MGM Springfield, go to:ServSafe Prep. & ExamPersonal EnrichmentHealth & FitnessHeartSaver CPR AED CourseFirst Aid CourseHome & GardenBasic Home RepairLiving Fully at 55 www.mccti.org/2.htmlElder Law & Estate PlanningMoney & InvestmentHow to Get Debt FreeTraining for upcoming jobs at MGM Springfieldpresented by Training and Workforce Options (TWO),a joint venture of Springfield Technical and HolyokeCommunity CollegesClasses to be held at theQuaboag Region Workforce Training and Community College Center,79 Main Street, Ware. (Between Country Bank and TVA Electronics)For more information, call: 413-552-2086Certificate & Training ProgramsManagementHospitality* American Management Association University Certificate Hospitality and Culinary Program Project Management Certificate ServSafe Certificate Program — TIPS training Six Sigma Green Belt CertificationComputers Nonprofit Management Certificate CompTIA A , Network and Security Job Oriented Cisco CCNA Training Programs: Modules I, II, III and IV (Scholarships Call Center (Advanced) and Customer Service TrainingAvailable) Manufacturing Production Technician Training Microsoft Office CertificationsCareer FocusedSafety Educators (Pre-School, K-12, PDP Certification Courses) OSHA-10 Certification Event Planning Certificate OSHA-30 Certification Interior Design Certificate Program Hoisting License Renewal Training Real Estate Principles and Practices Moderate Risk De-Leading ProgramHealthcare*Other CNA (Certified Nursing Assistant) Program Hypnosis (Advanced) Intensive Certification EMT-B (Emergency Medical Technician Basic Course)* Funding available for unemployed and low income workers through* Pharmacy Technicianthe Department of Labor and Workforce Development and theDepartment of Transitional Assistance ICD 9 and 10 TrainingFor more information, please call 413.552.2086 or visit us online at www.hcc.edu/bce2BUSINESS AND COMMUNITY EDUCATIONQUESTIONS? CALL 413.552.2500

Questions about courses in this bulletin? Contact Business and Community Education: 413.552.2500Business and Community Education CoursesComputers & Technology . . . . . . . . . . . . . . . 4Quickbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Web & Web Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Information Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Cisco Training Academy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .At PAFEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Free Classes At PAFEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .556777Professional Development . . . . . . . . . . . . . . 8Bookkeeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Career . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Commercial Drivers License . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Construction Trades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Event Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Healthcare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Hoisting New License Exam Prep. . . . . . . . . . . . . . . . . . . . . . 10Hoisting License Renewal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Hospitality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Free Culinary and Hospitality Program . . . . . . . . . . . . . . . . . 12Hospitality 1 - Core Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Hospitality 2 - Food Servers . . . . . . . . . . . . . . . . . . . . . . . . . . 13Hospitality 3 - Food Preparers . . . . . . . . . . . . . . . . . . . . . . . . 13Hospitality 4 - Hotel Workers . . . . . . . . . . . . . . . . . . . . . . . . 13Holyoke Campus Map / ParkingSMINI J PARKING (MJ)Public SafetyNGEORGE FROST DRIVEKLibraryDonahueWestfield RoadRoute 202JARVIS AVENUEVISITOR PARKINGEEFine andPerformingArtsKids’ PlaceDay CareCenterKittredgeCenterLFrostMariebCenter forHealthEducationLOWER JPARKING (LJ)CHERRY STREETCampusCenterSKittredge Center ForBusiness and WorkforceDevelopmentBartley Centerfor Athletics andRecreationUEENADTEES02.2RTAVMHOParking: All students are required to register their vehicles with the CampusPolice Department. During the evening, students may register their cars atthe switchboard located on the third floor of Frost. You must provide a validvehicle registration. Consult the campus map (above) for student parkingareas. There is no charge for a parking sticker.Main CampusAdditional LocationsKittredge Center for Businessand Workforce DevelopmentE2E: Quaboag Region Workforceand Training Center303 Homestead AvenueHolyoke, MA 01040413.552.2500www.hcc.edu79 Main St. Ware, MA 01082413.552.2086, rgriffin@hcc.eduPERSONAL ENRICHMENT 413.552.2123Arts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Expression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Health & Fitness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Home & Garden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Leisure & Outdoors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Living Fully at 55 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Money & Investment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Vet2Vet for Veterans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Adult Basic Education . . . . . . . . . . . . . . . . 25BCBartley Center David M. Bartley Center for Athletics & RecreationCCCampus Center Bookstore, CafeteriaCHECenter for Health EducationDONDonahue Social Sciences; Arts & Humanities; Library; AV CenterFPABartleyDoyle DrivePersonal Enrichment . . . . . . . . . . . . . . . . . . 18BUI L DI N G SHolyoke Community College Campus MapWHospitality 5 - Supervisors and Managers . . . . . . . . . . . . . . 14Interior Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Notary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Project Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Small Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Fine & Performing Arts Fine & Performing Arts; Leslie PhillipsTheaterFRFrost Administration (Welcome Center, Student Records, FR 221),AdmissionsKCKittredge Center Business, Science, Technology, Engineering &MathMRBPSMarieb Health & Natural SciencesPublic Safety Power Plant, Campus PoliceFor maps, directions and more on parking go to www.hcc.edu/locationLudlow Area AdultLearning Center (LAALC)54 Winsor St., Ludlow, MA 01056413.583.0320www.ludlowcenter.orgPicknelly Adult and FamilyEducation Center (PAFEC)206 Maple St., Holyoke, MA 01040413.552.2990REGISTER ONLINE: WWW.HCC.EDU/BCE3

COMPUTERS & TECHNOLOGYStudents enrolled in computer classes should bring a flash drive to class to save work.Introduction to Microsoft Excel 2016TECH 007 4 sessionsCRN 15483 Apr 13-May 4Th6-9 p.m.Become proficient at spreadsheet basics anddesign, including creating, editing, formatting andprinting. Learn how to create and use commonformulas and functions containing cell referencesto automate calculations. We also cover Excelcharting and graphing techniques. Students musthave keyboarding and computer experience. 229MOS Word 2010 Exam Prep.CWD 832 6 sessionsCRN 15081 Feb 15-Mar 1WTh6-9:30 p.m.Prepares you to pass the Microsoft OfficeSpecialist exam for Word and to gain a marketablecredential and a valuable addition to your resume.Topics: sharing and maintaining documents,formatting content, applying page layout andreusable content, such as illustrations andgraphics, proofreading, applying references andhyperlinks, performing mail merge operations.Your certification exam can be scheduled in theHCC Testing and Workforce Certification Center.Exam fees not included. 199MOS Excel 2010 Exam Prep.CWD 833 6 sessionsCRN 15082 Mar 8-23WTh6-9:30 p.m.Preparation for Microsoft Office Specialistcertification exam in Excel will help you adda valuable credential to your resume. Topicsinclude: managing the worksheet environment,creating cell data, formatting cells andworksheets, applying formulas and functions,presenting data visually, sharing worksheet datawith others, analyzing and organizing data. Examcan be taken at the HCC Testing and WorkforceCertification Center. Exam fees not included. 199software. PC Fundamentals or basic computerskills required. 229Computers &TechnologyIntroduction to Microsoft Word 2016TECH 006 4 sessionsIntroduction to Microsoft Office2016 TECH 017 4 sessionsCRN 15482 Feb 16-Mar 9Th6-9 p.m.Understand how to use Microsoft Office, anecessity for workers, job seekers, and homecomputer users. Learn the basics of creating,formatting, and working with documents usingWord, or create Excel spreadsheets by workingwith formulas, and build presentations usingPowerPoint. Finally, we’ll review Publisher andlearn about all the best uses for this dynamic4CRN 15498 Mar 16-Apr 6Th6-9 p.m.Topics include: typing and deleting text, undoing/redoing, formatting and cutting, copying andpasting text, creating documents and insertingimages and clip art. You’ll learn how to modifyline spacing, create lists, change views as well theoverall look of your document. Course covers themost commonly used commands and features.Students should have keyboarding and computerexperience. 229BUSINESS AND COMMUNITY EDUCATIONMOS PowerPoint 2010 Exam Prep.CWD 820 4 sessionsCRN 15075 Feb 18-Mar 11S9 a.m.-1 p.m.Earn a Microsoft Office Specialist certificationin PowerPoint. This course prepares you for theexam. Topics include: managing the PowerPointenvironment, creating a slide presentation,working with graphical and multimedia elements,creating charts and tables, applying transitionsand animations, collaborating on presentations,preparing and delivering presentations. Exam canbe taken in the testing center at HCC. Exam feesnot included. 159QUESTIONS? CALL 413.552.2500

Introduction to Adobe Photoshop CCTECH 008 4 sessionsCRN 15487 Feb 16-Mar 9Th6-9 p.m.Discover the power of Photoshop CC. Learntools and basic image manipulation techniques,including image formats, filter effects,retouching digital photos, color correction,layers, and painting tools. You should have aworking knowledge and basic level of computerproficiency. Ideal for beginning web designersand digital camera owners. Class taught on PCs,but Mac owners encouraged to attend. 229techniques to manage documents, to add photos,and to create unique designs. 229Web & Web DesignQuickbooksIntroduction to WordPressSee “Bookkeeping” in the “ProfessionalDevelopment” Section.CRN 15485 Feb 27-Mar 20TECH 067 4 sessionsAdvanced Adobe Photoshop CCTECH 072 3 sessionsCRN 15731 Mar 16-30Thwww.facebook.com/HolyokeCommunityCollege6-9 p.m.M6-9 p.m.Build beautiful, easy-to-update websites withWordPress—no coding required. In this four-weekcourse, you’ll learn how to get your contentout there, choose a modern and secure design,expand your audience, and ultimately build thewebsite of your dreams. If you want to showcaseyour business, build your online portfolio, or justget started blogging, this is the course for you. 149Learn how to use color fills, gradients, patterns,and overlays. Create layer masks, grayscalemasks, and clipping masks to show or hide variousparts of an image. Understand how to create andedit paths and convert type to paths. Plus, learnhow to apply a variety of creative effects, to usethe vanishing point feature and smart filters, andto work more efficiently in Photoshop. 179Adobe LightRoom for PhotographyTECH 071 3 sessionsCRN 15732 Apr 6-20Th6-9 p.m.Adobe Lightroom is an essential software toolfor serious photographers. Learn workflowtechniques to quickly edit, import, sort, view,rate, compare and organize your images. Makeadjustments and enhancements by utilizingadvanced techniques to optimize your images.This learning experience is fun, engaging, andeffective. 179Introduction to Adobe Illustrator CCTECH 015 4 sessionsCRN 15529 Mar 20-Apr 10M6-9 p.m.Illustrator is the software of choice for designinghigh quality logos, vectors, and complex, multilayered artistic work, broadcast graphics, andtitles. Learn the basics of each tool, in addition tocreating 3D shapes. Gain proficiency using paints,pen, brush and colors. If you need to work in bothsmall and larger formats with ultra high quality,this course is for you. 229Introduction to Adobe InDesign CCTECH 016 4 sessionsCRN 15500 Apr 24-May 15M6-9 p.m.Use this powerful layout software to learngraphics design. Create dynamic visualcommunications including “knock-out”magazines, letterheads, business cards, flyers, andpublications. Learn to use the work area elementsthat make up the main screen including: editcommands; all of the drawing, frame, and shapetools; tables; paths; and additional palettes. LearnPERSONAL ENRICHMENT 413.552.2123REGISTER ONLINE: WWW.HCC.EDU/BCE5

COMPUTERS & TECHNOLOGYAdvanced WordPressTECH 079 4 sessionsCRN 15705 Mar 27-Apr 24M6-9 p.m.Take your website to the next level. Over fourweeks, you’ll learn to make quick style changesto your WordPress site, build application and signup forms, send automatic newsletters, and muchmore. If you have an existing WordPress site youwant to enhance and empower, join us for thisclass. Prior WordPress experience required. 149Facebook & LinkedInCWD 616 1 sessionCRN 15089 Feb 25S9 a.m.-NoonCRN 15090 Mar 22W6-9 p.m.Through this interactive three–hour workshopyou will get started building your professionalnetwork with Facebook and LinkedIn. You willbetter understand general usage and bestpractices while avoiding the most commonpitfalls. The workshop will help you definecreative strategies for the growth and successof your business with a combination of learnedconcepts and practical computer training. 79Beginning BloggingTECH 080 2 sessionsCRN 15717 May 2-9T6-8:30 p.m.Blogging is a fun, low–cost way to share yourknowledge and passion while you develop anincreasing audience of loyal contributors Covers: Reasons to start blogging, content andwriting; Platform (free and paid) options; Blog Planning, and determining youraudience; Gaining Reach, marketing and; Making money with sponsored posts and/orads.The instructor is a blogger for the pet and beerindustries, a guest blogger/writer and brandambassador for numerous companies. 69Information TechnologyCompTIA A CWD 900 5 sessionsCRN 15530 Jan 30-Feb 3MTWThF8 a.m.-4:30 p.m.CRN 15531 Mar 6-10MTWThF8 a.m.-4:30 p.m.CRN 15532 Apr 10-14MTWThF8 a.m.-4:30 p.m.CRN 15533 May 1-5MTWThF8 a.m.-4:30 p.m.If you are pursuing a career as an entry-levelinformation technology professional or personalcomputer service technician, CompTIA A is yourfirst step. The course will build on your existinguser-level knowledge and experience and presentfundamental skills and concepts that you willuse on the job. You will learn to install, upgrade,repair, configure, troubleshoot, optimize, andmaintain personal computer hardware andoperating systems. An introductory course inWindows, or equivalent skills and knowledge, isrequired. 1999CompTIA Security CWD 901 5 sessionsCRN 15534 Mar 13-17MTWThF8 a.m.-4:30 p.m.CRN 15535 May 8-12MTWThF8 a.m.-4:30 p.m.CompTIA Security is the primary courseyou will need if your job responsibilitiesinclude securing network services, devices,and traffic in your organization. This courseprepares you for the CompTIA Security certification examination (Exam SY0-401).You will build on your professional experienceas you acquire the specific skills required toimplement basic security services on any typeof computer network. Fundamental computerskills are required. CompTIA A and Network certifications or equivalent knowledge arerecommended. 1999CompTIA Network CWD 902 5 sessionsCRN 15536 Apr 24-28MTWThF8 a.m.-4:30 p.m.The CompTIA Network course presents thefundamental skills and concepts that you willneed to use on the job in any type of networkingcareer. The course prepares you for the CompTIANetwork certification examination (Exam N10005). To ensure your success, you will need basicWindows end-user computer skills. In addition,we highly recommend that you hold the CompTIA6BUSINESS AND COMMUNITY EDUCATIONQUESTIONS? CALL 413.552.2500

A certification, or have equivalent skills andknowledge. 1999Cisco Training AcademyDevelop your knowledge and skills. Prepare topass the certification exam and become a CiscoCertified Network Associate (CCNA) by takingthese four courses, two of which are offeredevery semester: Module I: Introduction to Netwotks Module II: Routing & Switching Essentials Module III: Scaling Networks Module IV: Connecting NetworksIncome-based scholarships are available.Cisco I: Introduction to NetworksCWD 814 17 sessionsCRN 15077 Mar 13-May 9MT6-10 p.m.Develop your knowledge and skill and prepareto become a certified network administrator.This is the first course in a series of prep coursesdesigned to help you pass your certificationexam and become a Cisco Certified NetworkAssociate (CCNA). Includes: exploring thenetwork operating system, network protocolsand communications, network access, Ethernet,network layer, transport layer, IP addressing,subnetting IP networks, and application layers. 849At PAFECThese courses are offered at our downtownHolyoke campus in the Picknelly Adult and FamilyEducation Center (PAFEC) at 206 Maple St., arenovated 19th century firehouse with all thelatest technology, easy access to major highways,and ample parking.There’s an App for ThatTECH 073 1 sessionCRN 15741 Feb 22W9-11 a.m. (English)CRN 15744 Apr 11T6-8 p.m. (English)CRN 15746 Apr 13Th9-11 a.m. (Spanish)Make the most of your smartphone in this class.We will discuss how to connect your variousdevices, use email and google drive, and exploreapps that can make your life easier and moreinteresting. 25Google Like a Pro TECH 074 1 sessionCRN 15745 Mar 1W9-11 a.m. (English)CRN 15747 Apr 18T6-8 p.m. (English)CRN 15748 Apr 20Th9-11 a.m. (Spanish)Learn how to make Google work for you. Learnhow to use Google Drive to store and sharedocuments, and Google Docs and Sheets to workPERSONAL ENRICHMENT 413.552.2123collaboratively. It’s the best parts of MicrosoftOffice in a free, sharable space. 25Troubleshooting BasicsFree Classes At PAFECAcing the Online ClassTECH 075 1 sessionCRN 15749 Mar 8W9-11 a.m. (English)CRN 15750 Apr 25T6-8 p.m. (English)CRN 15751 Apr 27Th9-11 a.m. (Spanish)Computers are wonderful tools, but what shouldyou do when things go awry. This class willprovide you guidance in dealing with commonissues (freezing, popup boxes, warning messages,screen or mouse malfunction), to get yourcomputer running smoothly again. 25Buyer’s Guide to Finding the RightComputer for You TECH 038 1 sessionCRN 15740 Feb 15W9-11 a.m. (English)CRN 15742 Apr 4T6-8 p.m. (English)CRN 15743 Apr 6Th9-11 a.m. (Spanish)In this class we will explore the different types ofcomputers and brands, as well as the vocabularyof memory systems, processing speed, andoperating systems. 25TECH 076 1 sessionCRN 15752 Mar 22W9-11 a.m. (English)CRN 15753 May 2T6-8 p.m. (English)CRN 15754 May 4Th9-11 a.m. (Spanish)Are you thinking about taking an online class?Join us for tips and tricks to be successful in theclassroom of the future: your living room. We’lldiscuss how to navigate online platforms, timemanagement, and what to expect from onlinelearning.FreeTech Tools for StudentsTECH 077 1 sessionCRN 15755 Mar 29W9-11 a.m. (English)CRN 15756 May 9T6-8 p.m. (English)CRN 15757 May 11Th9-11 a.m. (Spanish)Successful students need to use technology ona daily basis. This class explores the applicationsand tools that students can use to maximizetheir learning. We’ll cover Microsoft Officeprograms (and their free versions), how to workcollaboratively, and locating relevant information.FreeREGISTER ONLINE: WWW.HCC.EDU/BCE7

PROFESSIONAL DEVELOPMENTCareerCareer Planning, Goal Setting &Assessment CRER 038 1 sessionCRN 15694 Apr 18T6-9 p.m.Whether you are employed, not employed,or just finished school or college—learn whatcareer fields are hot and those that are not in theSpringfield/Worcester metro areas. Learn howto set goals and develop your personal careerplan. Includes assessing your skills, interests,preferences, aptitudes and past experiencesto guide you in your career search. LimitedEnrollment. Individuals must register threebusiness days prior for this free offering. Programto be held at 79 Main St. in Ware.Commercial DriversLicenseCommercial Driver’s License - ClassB Training Program CMDL 019CRN 15056 Feb 27-Mar 3MTWThF6:15-9:30 p.m.Train for a lucrative new career without quittingyour day job. Offered in association with Tri-StateCDL, this class includes classroom and on-theroad instruction. Upon successful completion,you’ll be federally licensed to operate a Class Bmotor vehicle and will be scheduled to take yourCDL exam with the State Police. The diploma isan RMV recognized document and will allow youto enter the transportation industry. Unemployedindividuals can apply for WIA training funds. 1749Coach & Bus Driver Training - ClassB License (P Endorsement) CMDL 020CRN 15055 Feb 27-Mar 3Intermediate Quickbooks 2014BookkeepingTECH 066 4 sessionsCRN 15484 Apr 19-May 10Introduction to Quickbooks 2014TECH 010 4 sessionsCRN 15499 Mar 22-Apr 12W6-9 p.m.Includes step-by-step instructions in getting thesoftware up and running. We’ll cover invoicingfor services, accounts receivable management,entering and paying bills, accounts payablemanagement, writing checks, managing pettycash and checking accounts, reconciling bankstatements. Prerequisite: PC (preferablyWindows) and mouse experience and some basicbookkeeping and/or accounting experienceassumed. 2298W6-9 p.m.Learn how to make your software do morewith less effort. Course includes: setting upand running payroll, paying payroll liabilities,preparing payroll tax forms and reports; manuallyentering payroll when using an outside payrollservice; creating budgets, budget reports andcash flow projections; entering sales and creditcard payments when using an outside POSsystem; importing and exporting lists and reports;finding, customizing, printing, and saving reports;balance sheets; and profit and loss statements. 229BUSINESS AND COMMUNITY EDUCATIONMTWThF6:15-9:30 p.m.Twenty hours of classroom and 40 hours of fieldinstruction prepare you for the Registry of MotorVehicles Test to become a licensed bus driver.Classroom hours include: orientation, log booktraining, vehicle inspection, and special featureswith a focus on passenger safety. The yardportion covers start up, shut down, speed andspace management, emergency maneuvers, skidcontrol, roadway hazards, and extreme weather—all with the safety of passengers in mind. Offeredin conjunction with Tri-State CDL. 2999Commercial Driver’s License - ClassB Full-Time Training Program (with AirBrake Endorsement)CMDL 022 10 sessionsCRN 15663 Feb 27-Mar 3MTWThF8 a.m.-3 p.m.Offered in association with Tri-State CDL, thisfull-time course includes classroom and on-theQUESTIONS? CALL 413.552.2500

road instruction. Upon successful completion,you’ll be federally licensed to operate a Class Bmotor vehicle and will be scheduled to take yourCDL exam with the State Police. The diploma isan RMV recognized document and will allow youto enter the transportation industry. Unemployedindividuals can apply for WIA training funds.Includes Air Brake endorsement. Course meets atTri-State CDL, 255 Liberty St. in Springfield. 2999Construction TradesSheet Metal 1 CWD 942 42 sessionsCRN 15737 Jan 17-Jun 8Sheet Metal 2 CWD 943 42 sessionsCRN 15738 Jan 17-Jun 8Introduction to GeneralConstruction CWD 938 42 sessionsCRN 15733 Jan 17-Jun 86-9 p.m.Sixty hour program includes: OSHA 10-Hour;construction math; power and hand tools;introduction to construction drawings, basicrigging, introduction to materials handling,communication skills; and basic employabilityskills. 5006-9 p.m.In 150 classroom hours this course covers: basicsafety, communication and employability skills;introduction to construction math, constructiondrawings, hand tools, power tools, rigging,materials handling, the sheet metal trade, andsheet metal layout and processes; tools of thetrade; trade math one; fabrication one; andparallel line development. 12156-9 p.m.This course consists of 150 classroom hourscovering the following areas: installationof ductwork, installation of air distributionaccessories, insulation, architectural sheetmetal, trade math two, plans and specifications,fabrication two (radial line development), andsheet metal duct fabrication standards. 1100Customer ServiceCustomer Service CWD 946CRN 15759 TBAOffered in conjunction with local companies,as funds are available, this is an excellenttraining option for anyone interested in anentry level position in customer service,hospitality, culinary, sales, etc. Key foundationalcompetencies addressed include service,communications, teamwork, sales techniques, andconflict resolution. For more information, call413.552.2086.Event PlanningBusinesses and organizations need to managelarge scale meetings and events. This requirestalented individuals to develop, manage,coordinate, and execute these functions.Complete the following three modules and youPlumbing Tier 1 CWD 939 42 sessionsCRN 15734 Jan 17-Jun 86-9 p.m.This course consists of 120 classroom hourscovering the following areas: introductionto plumbing, safety & installation practices,education and experience requirements 248CMR3.00 and 11.00, materials, tools, and joiningmethods used in plumbing, valves and devicesused in plumbing, residential blueprint reading,math, definitions. 975Plumbing Tier IVCWD 940 42 sessionsCRN 15735 Jan 17-Jun 86-9 p.m.Covers the following: gas code; generalprovisions; scope and jurisdiction; drainagepiping; water supply; fixture installations; hospitalfixtures; manufactured homes & constructiontrailers; public and semi-public swimming pools;vacuum drainage systems; basic principles,definitions. 975Plumbing Tier V CWD 941 42 sessionsCRN 15736 Jan 17-Jun 86-9 p.m.Reviews all sections of the Massachusetts StatePlumbing Code 248 CMR 3.00, 248 CMR 10.00,and 248 CMR 11.00; NFPA-54-2012, NFPA-582011, Massachusetts Fuel Gas Code 248 CMR4.00, amendments for NFPA-54-2012 248CMR 5.00, Large Gas Utilization Equipment248 CMR 7.00 and amendments to NFPA 582011 248 CMR 8.00; plumbing related mathcovered in Tier I through Tier V; all sketches inMassachusetts State Plumbing Code Section10.22 Figures; and business related costs. 975PERSONAL ENRICHMENT 413.552.2123REGISTER ONLINE: WWW.HCC.EDU/BCE9

PROFESSIONAL DEVELOPMENTcan earn a continuing education certificate in thisfast growing field.Certificate in Event Planning Module I CWD 837 6 sessionsCRN 15091 Mar 7-23TTh6-8 p.m.Successful event planners have a toolboxthat has all they need to create and launchsuccessful events.To begin, you will learn thebasic operations, techniques and strategiesrequired to develop an event including:eventfeasibility, logistics, financial management, riskmanagement. You will use tools and industryformulas including those for the food andbeverage industry that will help you tacklethe tasks you will need to master to become asuccessful and in-demand event planner. 239Certificate in Event Planning Module II CWD 838 3 sessionsCRN 15092 Mar 28-Apr 4TTh6-8 p.m.In this module you will work on collaborationtechniques with the individuals and companiesinvolved to understand, work with, and satisfytheir needs to ensure the success of thefinal event. You will work on skill building inthese areas: vendor and client relationshipmanagement, proposal writing, marketing andpromotion, use of social media to effectivelycommunicate the event, and creating aninnovative design. A field trip may be includedduring this module if available. 179Certificate in Event Planning Module III CWD 839 3 sessionsCRN 15093 Apr 6-13TTh6-8 p.m.This module will give you a toolbox for launchingyour event planning career. We will discussvarious professional opportunities for eventplanners as well as tips for creating a professionalappearance and business etiquette that sells youand your

EMT-B (Emergency Medical Technician Basic Course) Pharmacy Technician * Department of Transitional AssistanceICD 9 and 10 Training. Hospitality Hospitality and Culinary Program * ServSafe Certificate Program — TIPS

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HCC Respondus version 2.00.6.00 April 5, 2020 Page 6 of 6 Log in to HCC Respondus Canvas. How to take an HCC assessment. 12. To log in, enter your full HCC email address in the format W HCC id number@student.hccs.edu and your HCC password 13. Navigate to your HCC course and select the assessment. If required, follow the directions

Hepatocellular carcinoma (HCC) has tripled in incidence in the US over the last three decades, and the HCC incidence rate among patients with cirrhosis has been shown to be 2%-4% per year.(1-3) HCC is the leading cause of death in patients with cirrhosis. In the West, over 80% of patients with HCC have concomitant cirrhosis.

targets and strategies discussed above for personalized treatment of HCC. Keywords: HCC, incidence, treatment Introduction Hepatocellular carcinoma (HCC), in most cases, occurs as a result of chronic hepatitis, and the biggest risk factor is cirrhosis [1, 2]. Currently, some clinical treatments are available for HCC,

Risk Adjustment Coding and HCC Guide Chapter 1. Risk Adjustment Basics 2020 Optum360, LLC 11 HCC Compared

First, it assures HCC students that they are receiving an education that meets the high standards of an independent organization. Secondly, since HCC is accredited to award associate degrees, an HCC degree is automatically recognized and . Meet with Advising Center to review place

stories concerning HCC and its alumni. Contact the alumni director by phone (413) 552-2253 or email: jbrown@hcc.mass.edu (put “HCC Alumni Connection” in the subject line). Class Notes/Change of Address: Please submit the reply form on page 10, or call the Alumni Office (413) 552-2

agency coordination (MAC) system Participate in a group activity to develop an activation and/or planning job aid for the Hospital Command Center Course Topics HCC Basics HCC Staffing and Organization – HCC Activation – Command Structure – Internal/External Participation – Flow of Information HCC & Incident Management

Final 2022 Part C and ESRD Normalization Factors: 2020 CMS-HCC Model: 1.118 . 2017 CMS-HCC Model: 1.128 . CMS-HCC 2019 ESRD dialysis model & 2020 ESRD dialysis model: 1.077 . CMS-HCC 2019 ESRD functioning graft model & 2020 ESRD functioning graft model: 1.126 . Frailty Adjustment for Programs of All-Inclusive Care for the Elderly (PACE .