International Perspectives On Public Service Broadcasting

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International perspectiveson public servicebroadcastingEY report for OfcomOctober 2020

Executive SummaryFundamental shifts in recent years in the ways that audiencesconsume content have resulted in significant new challengesand opportunities for public service broadcasters (PSBs) acrossthe world.Against this background, Ofcom commissioned EY to carry out apiece of research into international perspectives on the UKsystem for public service broadcasting.As part of the research, we interviewed 21 experts from acrossthe world. The experts we spoke to were from a mix of PSBs andcommercial broadcasters in other markets, multinational mediacompanies, streaming services, international broadcastingbodies and academic institutions.Our discussions covered topics including the quality of contentproduced by the UK PSBs, measures to support the independentproduction sector, approaches to funding public servicebroadcasting, and strategies to appeal to young people andrespond to increasing online viewing.This report sets out the detailed findings and insights from ourresearch. The five key findings from our research aresummarised in the table below.Key research findings01Although the UK ranks broadly in the middle of the countries considered in our analysis in terms of publicfunding for PSBs per head of population, the UK PSBs’ content is recognised globally for being among the best inthe world in terms of quality. UK nature documentaries, drama and comedy are popular genres internationally.The BBC has a strong global brand, with significant global influence and reach. There is a sense that thechallenge for the UK PSBs isn’t rooted in the quality of the content they produce, but in how they promote anddistribute that content to audiences.02Supporting the domestic independent production sector is seen as a key role for PSBs across the world. The UKPSBs are seen to play an important role in investing in and developing UK talent at an early stage, which can bemore difficult for purely commercial organisations to do to the same extent.03Stability and independence are important considerations in funding public service broadcasting, but there is no‘one-size-fits-all’ approach to funding. The most appropriate funding method will vary between countriesdepending on cultural, historical and commercial factors, and so a bespoke approach needs to be taken todesigning funding for public service broadcasting in each country.04PSBs globally need to do more to attract young people. Content must be relevant for young people, but equally,should be distributed on platforms that resonate with them – though there is a risk that young people may notrecognise that the content on these platforms is provided by the PSBs. Generally, PSBs we spoke to recognisedthe importance of finding ways to remain relevant to younger audiences to support the long term sustainabilityof public service broadcasting.05The fragmentation of media consumption may mean that new metrics are needed to measure the distinct valuethat PSBs bring to a society, relative to commercial competitors. The challenge is to articulate the value of publicservice broadcasting in a way that resonates with all parts of modern societies. Ernst & Young LLP 2020International perspectives on public service broadcasting1

The media landscape for public servicebroadcasting has fundamentally changedToday, PSBs across the world are operating within a fundamentally changed marketplace, which is almost unrecognisablecompared to the media landscape when PSBs were first established.PSBs are responding to changes in audience viewing habits, seismic shifts in technology and intense competition frommultinational media companies with global reach, including streaming services. This competition has increased choice foraudiences, created new opportunities for the creative sector and driven high quality TV production. But PSBs globally areensurethat theyremain pressurerelevant totoaudiencesin thelongremainterm, din thenowunderincreasingensure thattheyrelevantaudiencesin theandlongterm, despitethe significantmarket. Asandsuch,PSBs in differentmarketsinacrossthe worldAsaresuch,facingPSBssomeinofdifferentthe samemarketschallengesand opportunities,andare lookingchangesfragmentationobservedthe market.acrossthe world arefacingsome gtheirpublicserviceremits.the same challenges and opportunities, and are looking at how they can remain competitive while still fulfilling their publicserviceremits.understanding how the UK system for public service broadcasting is seen comparatively is a key goal of this research. OurIn this context,researchaims to developunderstandingof wherethe UKforPSBsare perceivedto be performingstrongly,and where lessonsbe oflearntInthis context,understandinghow theUK systempublicservice broadcastingis seencomparativelyis a keycangoalthisfrom PSBs acrossthe worldaimsand fromthe purelycommercial sector.research.Our researchto developunderstandingof where the UK PSBs are perceived to be performing strongly, andwhere lessons can be learnt from PSBs across the world and from the purely commercial sector. Ernst & Young LLP 2020International perspectives on public service broadcasting2

Our research explores international views on UKpublic service broadcastingOfcom has launched ‘Small Screen: Big Debate’ 1, a nationalconversation to seek ideas and prompt discussion on how tomake sure the UK has a resilient public service broadcastingsystem that continues to adapt to meet audience needs.To support this review, Ofcom has commissioned EY to carry outa piece of research to understand international perspectives onthe UK system for public service broadcasting.Our findings are based on a combination of our own researchand interviews with 21 international media experts from non-UKPSBs, commercial broadcasters, multinational media companies,international broadcasting bodies and academic institutions.Our report is structured as follows: Firstly, we have described the different international publicservice broadcasting models relevant to the countries whereinterviewees are located. The remainder of our report is structured according to anumber of themes that emerged during our research. Thesethemes included the quality of content broadcast by UK PSBs,reflecting UK culture and values to the rest of the world,different models for funding PSBs, appealing to youngeraudiences, and measuring the value of public servicebroadcasting, among others.This report provides a summary of interviewees’ opinions. Theviews summarised in this report represent interviewees’individual views, rather than the views of their respectiveorganisations.1 https://www.smallscreenbigdebate.co.uk/ Ernst & Young LLP 2020International perspectives on public service broadcasting3

Our research covers perspectives from the publicand commercial sector internationallyThe map below shows the countries where the media experts interviewed as part of our research are located. Our research hasfocused on countries with public service broadcasting systems that have the most comparable characteristics to the UK system,and that are therefore most relevant to the research.We have worked collaboratively with Ofcom to identify relevant public service broadcasting systems, key multinational mediacompanies, international broadcasting bodies, and academics with a distinct focus and view on delivering public servicebroadcasting internationally. We also worked with Ofcom to develop a targeted set of interview questions in line with the scopeof the research – to understand international perspectives on the UK system for public service nyItalyUSAAustraliaNew ZealandWe have also interviewed 11 international media experts from organisations across the wider media sector,including:Six multinational media companies –including multinational broadcasters andstreaming companies Ernst & Young LLP 2020International broadcasting bodies –European Broadcasting Union; NorthAmerican Broadcasters AssociationAcademics – Reuters Institute; Institutefor Multimedia Production, University ofApplied Sciences of the GrisonsInternational perspectives on public service broadcasting4

We have compared different approaches tofunding PSBs in relevant countriesThere is no universal approach to delivering public service broadcasting. The structure of each country’s public service broadcastingsystem is determined by a number of factors, including historical differences in countries’ broadcasting markets, the specific remit andobjectives of PSBs, as well as national culture and values.The main differences between each country’s public service broadcasting system are summarised in the table below, and may providesome context to interviewees’ views throughout this report. One of the main points of difference between each country’s public servicebroadcasting system is the different funding model adopted. We have therefore summarised the main sources of funding for PSBs in eachof the countries included in our research. For each country included in this overview, we have looked at total public funding per head ofpopulation, rather than on a per household basis, to make sure that the analysis is comparable across markets*.Public funding is made available for PSBs to support them in fulfilling their public service remit. This remit generally covers the provisionof specific genres, such as news and children’s, and national and regional content.CountryOverview of PSB systemUnited Kingdom1x licence fee model – BBC.3x advertising model –ITV/STV, Channel 4, Channel 5.1x hybrid government fundingand commercial model - S4C.NorwayGermanyDenmarkFinland1x tax-funded model –NRK (from 2020).1 x advertising funded model,with a state grant to provide anational news service – TV-2.2x domestic PSBs, both licencefee model – ZDF, ARD. Both ZDFand ARD have a number ofaffiliates. 1x international PSB,government funded – DeutscheWelle. 1x national radio service,licence fee model –Deutschlandradio.1x tax-funded model –DR.1x advertising model –TV-2.8 x regional PSBs receiving taxfunding.1x public service radio station,receiving tax funding - RadioLOUD.Public funding perhead of population 56 100 92 861x tax-funded model –Yle. 78CommentsThe BBC is funded by the licence fee. ITV, Channel 4and Channel 5 are commercially funded, butChannel 4 is a state owned non-profit entity. TheBBC is governed by the Royal Charter andFramework Agreement, agreed with thegovernment every 11 years. The Charter sets theBBC’s funding for an 11-year period. There is a midterm review of the Charter, where government canchange the level of funding but not the fundingstructure.From 2020, NRK will be funded through a publicservice media tax, which has replaced the licencefee system. NRK funding is set for a four-yearperiod. The four-year funding cycle was set so thatit does not coincide with the election cycle. TV-2receives a state grant to deliver an alternativenational news service.Public service broadcasting in Germany is mainlyfinanced by broadcasting fees, payable by privatehouseholds as well as businesses and publicinstitutions. Special advertising regulations apply toZDF and ARD as PSBs (with commercials legallyrestricted). The 16 Länder parliaments jointly setthe fee for a period of usually four years.Over a period of four years starting in 2019 to theend of 2022, the media licence will be replaced by atax-funded model for all public servicebroadcasters. DR’s funding will be graduallyreduced by 20% over five years, resulting in areduction in the number of TV channels from six tothree, and a cut in radio channels from eight to five.Cuts will affect entertainment, sport and importeddrama more than news.Yle moved to a tax-funded model in 2013. The Yletax is paid by individuals and companies. It isringfenced for Yle at c. 472m per year and isitemised on Finnish citizens’ tax bills. Each year, theparliament can decide whether to adjust the Yle taxin line with changes in cost-of-living indexes.*Public funding per head of population has been calculated using the total public income for all PSBs within each country listed (direct government funding,a public service media tax, or licence fee funding). Our analysis focuses on the main sources of funding; as such, contestable funds, which support theproduction of certain genres of content, are not included in our analysis. PSBs also receive non-financial benefits in many markets such as free spectrum andregulation that ensures their services are easy to find. Ernst & Young LLP 2020International perspectives on public service broadcasting5

We have compared different approaches tofunding PSBs in relevant countries (cont.)CountryOverview of PSB systemSweden3x tax-funded model –SVT, SR & UR.AustraliaItalyCanadaNew ZealandUnited StatesPublic funding perhead of population 71Since 2019, Swedish PSBs have been financedthrough a tax-funded model. As is the case inFinland, it is a special public service fee,ringfenced outside the state budget. Under thecurrent Charter period, funding is set for a sixyear period from 2020-2026; there has beena provisional government decision to increasethis funding period to eight years from 2026. 28The Australian government funds the ABC andSBS as part of the budget each year, withfunding for the PSBs protected for a threeyear funding period through triennial fundingarrangements. However, unlike in Finland(where the cost for Yle is itemised on tax bills),the cost for ABC and SBS is not itemised onAustralian citizens’ tax bills. 27Rai is partly funded through an annualtelevision licence fee, which has beencollected through electricity bill since 2016, aspreviously there were high rates of evasionand ineffective enforcement. The licence fee ispaid by all households that own a television orequipment that can receive television signals.2x government fundedmodel – ABC, SBS.1x hybrid licence fee andadvertising model – Rai.1x hybrid government andadvertising model CBC/Radio-Canada.4 x provincial PSBs ownedby provincial governmentsand receiving some directgovernment funding eachyear*.1x advertising model – TVNZ1 x government fundingagency – NZ on Air; investsin local content.1 x government fundedmodel – Radio NZ; crownentity with full governmentfunding from NZ on Air.1x hybrid governmentfunded, sponsorship andindividual contributions anddonations model – PBS.Comments 21CBC/Radio-Canada operates both English andFrench television networks. The Canadiangovernment provides funding to CBC/RadioCanada through appropriations approved byparliament on an annual basis, representingabout 70% of revenues. Advertising is thelargest commercial source of revenue. Otherforms of funding include subscriber fees (feesfrom discretionary services – CBC NewsNetwork), and commercial financing fromother income. 15Although TVNZ is a state-owned company andcould in theory be given non-commercialdirectives by the government, it is nowthoroughly commercial in focus (90% revenue from commercial activity). Theremainder of its funding comes fromgovernment funding agencies, such as NZ onAir, which was set up to provide financialincentives for local production. 2While funding for PBS is derived from varioussources (including the US federal governmentand state governments), individualphilanthropy represents the largest source ofrevenues. Advertising is not permitted;sponsorship is permitted providing sponsorsappear between programmes.*There are several provincial PSBs in Canada, all of which have an educational remit, and which are a mix of publicly and privately ownedorganisations, with funding sources including advertising, donations and government funding. Our analysis focuses on the four provincialPSBs that are owned by provincial governments and receive some direct government funding. Ernst & Young LLP 2020International perspectives on public service broadcasting6

The UK PSBs have a global reputation for worldclass, high quality contentIn discussing the quality of the UK PSBs’ content, intervieweesfrequently mentioned trust in news content produced by theUK PSBs, as well as the high production values of UK content.associated with high quality content. Interviewees suggestedthat consumers in international markets would be less familiarwith the ITV, Channel 4 and Channel 5 brands.Interviewees also mentioned the high popularity of UK contentwith domestic audiences in different countries, particularly UKnature documentaries, drama and comedy. Interviewees alsopointed to the high amount of UK PSBs’ content made availableon global streaming services as indicative of the quality andpopularity of this content.There was a sense that the challenge for the UK PSBs isn’trooted in the quality of the content they produce, but in howthey promote and distribute that content to audiences in ahighly competitive market where consumers can choosebetween a large number of content providers and distributors.The BBC’s brand was perceived to be particularly strong and“British public service media is among the best in theworld in terms of quality. People all around theworld have relied on the World Service for decadesas a voice of trust and integrity, and today the BBCcontinues to enjoy a reputation for high-qualityjournalism– Jeremy Millar, Australian Broadcasting Corporation(ABC)“It is massively challenging to compete when you lookat the money that multinationals are willing to spendon content – but despite this, the UK PSBs’ contentholds up quite well– Keir Menzies, Creative Manager at Disney“Rai has a well-established programme of contentexchange with the BBC, particularly scientificprogrammes and documentaries. The BBC isperceived as top quality and is highly appreciated byItalian audiences. Channel 4 also has excellentmovies and realities, and we look to Channel 4 forinspiration on how to address younger audiences– Simona Martorelli, Rai“UK PSBs’ content is of very high quality, not justfrom the BBC but also the other British PSBs. Youlook towards them as role models, and people takeinspiration from them in terms of content andformat– Ulrika Von Celsing, Sveriges Television (SVT)“British productions are high quality, British contentis world class. But it has to be. Because today, morethan ever, audiences have access to all the bestcontent in the world – and the competition is gettingtougher– Olav Nyhus, Norsk rikskringkasting (NRK)“A lot of the content which the new streamingproviders were showing in the early days came fromthe PSBs. It was an early strategic failure for thePSBs to not have their creation of content attributedin early days. The lesson for the PSBs is that theircontent is really good and people want it, and if thePSBs can find a way to promote their contentcorrectly, they can still compete– Senior broadcast lead, multinational media company“There’s a huge spectrum in terms of type and quality of output. At its best, what the PSBs do is often peerlessin setting a creative bar and a level of production quality, and they still have the ability to generate TV thatdrives the cultural zeitgeist and cultural engagement. There is also a lot of mid-range content, but then we haveto remember that everything in a creative business is a risk and there are often more misses than hits. Whenthe PSBs do get it right, it really resonates– Media expert, multinational media company Ernst & Young LLP 2020International perspectives on public service broadcasting7

19 out of 20* interviewees agreed thatcontent broadcast by the UK PSBs iscreative**19 out of 20 interviewees agreed thatcontent broadcast by the UK PSBs ishigh quality*20 out of 21 interviewees responded to the survey questions highlighted in this report.**Theof2020‘creative’ and ‘high quality’ was left to interviewees’ interpretation. Ernstdefinition& Young LLPInternational perspectives on public service b

broadcasting system is the different funding model adopted. We have therefore summarised the main sources of funding for PSBs in each of the countries included in our research. For each country included in this overview, we have looked at total public fundingper head of population, rather than on a per household basis, to make sure that the analysis is comparable across markets*. Public .

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