2016 Owner’s Handbook & Warranty Information

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2016Owner’s Handbook &Warranty Information2015-04-29 오후 2:22:29

OWNER INFORMATION CHANGE CARDIf you have changed your address or if you are the second or subsequent ownerof your Hyundai, please notify us immediately by completing and mailing thisowner information change card to:Check one:Change of OwnershipChange of Address Hyundai Customer Connect CenterHyundai Motor AmericaPO Box 20850Fountain Valley, CA 92728NEW OWNER INFORMATIONMissLAST NAMEFIRSTMAIL ADDRESS: ZIP CODETELEPHONE NUMBERVEHICLE IDENTIFICATION: The VIN is located on the driver’s side of the dash.VEHICLE IDENTIFICATION NUMBERODOMETER READINGSIGNATURE 1AME-ALL16MY(Main)(150429)12015.4.29, 2:41 PM

2AME-ALL16MY(Main)(150429)22015.4.29, 2:41 PM

TABLE OF CONTENTSOWNER INFORMATION CHANGE CARD . 1SECTION 1OWNER INFORMATION . 4SECTION 2THE HYUNDAI STORY . 5SECTION 3HYUNDAI ROADSIDE ASSISTANCE PROGRAM . 9SECTION 4CONSUMER INFORMATION . 12HYUNDAI WARRANTY INFORMATION . 15HYUNDAI SUMMARY OF WARRANTY COVERAGE . 16*****SECTION 5SECTION 6SECTION 7SECTION 8SECTION 9* SECTION 10* SECTION 11HYUNDAI NEW VEHICLE LIMITED WARRANTY . 17HYUNDAI POWERTRAIN LIMITED WARRANTY (ORIGINAL OWNER) . 22HYUNDAI ANTI-PERFORATION LIMITED WARRANTY . 24EMISSION DEFECT WARRANTY - FEDERAL VEHICLE . 26EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE . 275 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - FEDERAL VEHICLE . 29EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE . 345 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - CALIFORNIA VEHICLE . 37REPLACEMENT PARTS AND ACCESSORIES LIMITED WARRANTY . 42MAINTENANCE RECORD . 45* FOR ROADSIDE ASSISTANCE CALL 800-243-7766 (See page 9 for details)3AME-ALL16MY(Main)(150429)32015.4.29, 2:41 PM

SECTION 1SECTION 1OWNER INFORMATIONGENERAL INFORMATIONPRE-DELIVERY INSPECTIONThis handbook describes the consumer information and warranties relating to your new Hyundai vehicle.To ensure your satisfaction and long term enjoyment of yournew Hyundai vehicle, your selling dealer has inspected andconditioned your vehicle to Hyundai’s recommended inspection and pre-delivery procedure standards.Please read this handbook carefully to familiarize yourselfwith the type of service which you are entitled to under eachof the warranties applicable to your new Hyundai vehicle.To familiarize yourself with your new Hyundai vehicle, we suggest you also review the maintenance requirements and operational features described in your Owner’s Manual.PERIODIC INSPECTION AND MAINTENANCERegular inspection and maintenance by skilled Hyundai technicians is the key to more efficient operation of the vehicle.This inspection and maintenance must be carried out in accordance with the recommendations given in your HyundaiOwner’s Manual.4AME-ALL16MY(Main)(150429)42015.4.29, 2:41 PM

SECTION 2THE HYUNDAI STORYHYUNDAI MOTOR COMPANYHyundai vehicles provide customers a high level of contentand performance at an affordable price and demonstrateHyundai’s emergence as an auto manufacturer whose products compete successfully in technology, quality, styling andrefinement with automobiles from around the world.The Hyundai Group was founded in 1947 as Hyundai Engineering and Construction Co. by Ju-Yung Chung. HyundaiMotor Co., established in 1967, is the auto sales leader in theKorean domestic market and exports vehicles to 198 countries worldwide.Hyundai sold its first car, a subcompact model, in the U.S. in1986. At the time, few Americans had ever heard of Hyundaior its products. Since that time, Hyundai has expanded andupgraded its product line in the U.S. and has gained valuableexperience in the competitive U.S. automobile market. Hyundai now markets a full line of vehicles from subcompacts toluxurious sedans.Hyundai Motor Co. (“HMC”) operates the world’s largest integrated automobile manufacturing facility in Ulsan, on Korea’ssoutheast coast. In 1996 Hyundai opened the Namyang Technology Research Center, one of eight research centers,which includes a complete testing facility with a 2.8-mile ovaltest track and a sophisticated aeroacoustic wind tunnel. Thatsame year, HMC began production at its state-of-the-art AsanPlant, located southwest of Seoul.A LOOK BACK –HYUNDAI’S ENTRY INTO THE U.S. MARKETThe timing of Hyundai’s entry into the U.S. market in 1986 wasideal. At that time most automobile manufacturers had abandoned the entry-level market in favor of high-end, high-pricedvehicles and that left a large void in the market. First-time carbuyers such as college students and young families were notable to find adequate, value-equipped cars that met theirneeds, yet were priced within their economic means.5AME-ALL16MY(Main)(150429)52015.4.29, 2:41 PMSECTION 2HYUNDAI — AN OVERVIEW

SECTION 2SECTION 2THE HYUNDAI STORYIn February 1986, Hyundai launched its subcompact Excelmodel in the U.S. market. Customer response was immediate;in just seven months Hyundai Motor America had sold its100,000th Excel. Total 1986 sales numbered 168,882 – an industry record for an import car distributor in its first year.Hyundai sales averaged 1,431 units per dealer, another salesrecord. In 1987 Hyundai sales continued to soar reaching arecord 263,610 units.What makes this sales performance all the more remarkableis that it was done with dealers located in only 31 of the 50states. In the early years, Hyundai concentrated its sales efforts primarily on the west and east coasts, as well as in thesouthern states. In 1987 Hyundai expanded into the centralportion of the United States, and today there are five regionsand more than 800 Hyundai dealerships nationwide. Hyundaihas sold more than 6 million vehicles in the United Statessince its entry in 1986.EXPANDING THE PRODUCT LINESonataHyundai took a major step toward becoming a full-line automotive importer/distributor in 1989 with the introduction of its midsize sedan, theSonata. This roomy, powerful, front-wheel-drive sedan expandedHyundai’s appeal to more mature, family-oriented buyers. It also offeredExcel owners an opportunity to move up within the Hyundai product line.The Sonata was redesigned for the 2015 model. The new Sonata has asophisticated design and the largest interior in its class.ScoupeHyundai’s third entry into the U.S. market was the sporty Scoupe, introduced as a 1991 model. The 1993-1995 Scoupe featured the Alpha engine – the first powerplant designed, engineered and manufactured exclusively by Hyundai.AccentIn 1995, after 9 years in the U.S. market, the Excel was replaced by theall-new subcompact Accent. With the Accent, Hyundai offered customers high-tech sophistication and features, but still at an entry-level price.Today's Accent is the fourth generation.ElantraThe next member of the Hyundai family to be introduced was the compactElantra sedan, which debuted as a 1992 model. It quickly became one ofHyundai best-selling models. The 5th generation Elantra was redesigned in2011 and delivers design, safety, and EPA estimated up to 38 MPG highway.The Elantra Coupe and Elantra GT were added in 2013.6AME-ALL16MY(Main)(150429)62015.4.29, 2:41 PM

SECTION 2THE HYUNDAI STORYTiburonIn 1997, Hyundai replaced the Scoupe with the exciting Tiburon sportcoupe, with styling based on the HCD-II concept car introduced at theNorth American International Auto Show in Detroit in 1993. The Tiburoncombines sleek, eye-catching styling with outstanding performanceand handling.Santa FeIn the 2001 model year, Hyundai added the Santa Fe. The Santa Fe isa car-based crossover utility vehicle (XUT) that provides car-like rideand handling, with the seating position and utility of a sport utility vehicle. In 2013, the Santa Fe was redesigned and Santa Fe Sport modelwas added.EntourageIn 2007, Hyundai introduced the Entourage. The Entourage wasHyundai's first van in the U.S. market.TucsonIn 2005, Hyundai added the Tucson. The Tucson is an exciting crossover utility vehicle that is slightly smaller than the Santa Fe, while stillproviding the utility needed for life's daily adventures.The Tucson wasredesigned in 2011. For 2015, Hyundai added the Tucson Hydrogen EV.VeracruzIn 2007, Hyundai added the Veracruz. The Veracruz is a stylish midsize SUV with standard 7-passenger seating, sleek styling, car-likeride and premium features.GenesisIn the 2009 model year, Hyundai added the luxury sedan, Genesis.Genesis has an unprecedented combination of premium performance,technology, safety, and quality. Genesis was redesigned for 2015.XG SedanFor the 2001 model year, Hyundai added the XG sedan. The XG sedanwas Hyundai's new flagship vehicle in the U.S. - it was larger and moreluxurious than the Sonata.Genesis CoupeThe Genesis Coupe made its debut in 2010. Genesis Coupe isHyundai’s most dynamic performance car ever and the second consecutive all-new model introduction from Hyundai appealing directly tothe car enthusiast.AzeraHyundai replaced the XG sedan with the Azera starting with the 2006model year. The Azera is a new definition of the premium sedan, withgenerous interior space. Azera was redesigned in 2012.EquusIn 2011, the Equus was added as Hyundai's flagship luxury sedan offering unsurpassed refinement while exceeding expectations with premium amenities and sophisticated design.7AME-ALL16MY(Main)(150429)72015.4.29, 2:41 PMSECTION 2Elantra TouringThe Elantra Touring was introduced in late 2009, delivering exceptionalversatility and functionality in a sporty package for active families, whilemaintaining the exceptional value that is a hallmark of the Elantraname.

SECTION 2SECTION 2THE HYUNDAI STORYSonata HybridIn the 2011 model year, Hyundai introduced the Sonata Hybrid. TheSonata Hybrid offers significant visual differentiation from non-hybridSonata models while retaining the sleek, modern styling elements ofHyundai's Fluidic Sculpture design aesthetic. The Sonata Hybrid'sunique approach to hybrid powertrain design and battery technologysets it apart from the mid-size hybrid pack.VelosterFor the 2012 model year, Hyundai added its cutting-edge Velosterthree-door coupe. The Veloster delivers innovation to the compactcoupe segment with unique styling, Hyundai's Blue Link TelematicsSystem, Pandora internet radio, and Hyundai's first Ecoshift dualclutch transmission.HYUNDAI FACILITIESAs the presence of Hyundai automobiles and Hyundai MotorAmerica continued to grow in America, the company expanded its operations and service networks nationwide tomore effectively serve the needs of dealers and customers.Today, Hyundai has regional offices in Jamesburg, NJ,Marietta, GA, Aurora, IL, Fountain Valley, CA, and Coppell, TXand maintains parts distribution facilities in Ontario, CA, Aurora, IL, Lawrenceville, GA, Jamesburg, NJ, Groveport, OHand Lancaster, TX. Hyundai port facilities are located in National City, CA, Port Hueneme, CA, Brunswick, GA, Portland,OR, and Philadelphia, PA.In 2005, Hyundai opened its first U.S. plant in Montgomery,Alabama. This plant features state of the art manufacturing facilities.After many years in the U.S. automobile market, Hyundai continues to reinforce its commitment to sell innovative, highquality vehicles at the most affordable prices.8AME-ALL16MY(Main)(150429)82015.4.29, 2:41 PM

SECTION 3HYUNDAI ROADSIDE ASSISTANCE PROGRAMTO RECEIVE ASSISTANCE CALL 800-243-7766The Hyundai Roadside Assistance Program reflects Hyundai’scommitment to your complete satisfaction with the Hyundai ownership experience. It is available to you in all 50 states andCanada, 24 hours a day, 365 days a year.A toll-free call to the Hyundai Roadside Assistance line willprovide you with assistance for various Roadside Events. See“Coverage” section for details on program coverage. To receive Roadside Assistance, call the Hyundai Roadside Assistance Program phone number, and provide a representativewith the following:60 MONTHS/ UNLIMITED MILES COVERAGERoadside Assistance is provided on all new 2016 modelHyundai vehicles from the date the vehicle is delivered to thefirst retail buyer or otherwise put into use (in-service date),whichever is earlier, for a period of 60 months/unlimited miles.o Your Nameo Vehicle Identification Number (VIN) located on the driver’sside dashboardo Vehicle Mileageo Vehicle Locationo Description of your vehicle’s problem9AME-ALL16MY(Main)(150429)92015.4.29, 2:41 PMSECTION 3HYUNDAI ROADSIDE ASSISTANCE PROGRAM

SECTION 3SECTION 3HYUNDAI ROADSIDE ASSISTANCE PROGRAMCOVERAGEo Once your vehicle has been diagnosed by an authorizedHyundai Dealership and if the reason for the disablement isa warrantable issue, please contact the Hyundai CustomerConnect Center toll free number at 800.633.5151 to requestreimbursement.o Examples of non-warranty related tows would include accidents or any other tow incident that is not the result of adefect in materials or workmanship.o Trip Interruption Benefit: In the event a warrantable mechanical disablement occurs more than 150 miles awayfrom home, and your vehicle is disabled overnight due to arepair in process, Hyundai Roadside Assistance will reimburse you for reasonable expenses for meals, lodging, oralternate transportation. Trip Interruption Benefit is limitedto 100 per day, subject to a three-day maximum limit perincident.The Hyundai Roadside Assistance Program provides you withthe following services:o National Hyundai Dealer Locator Service provides you withthe location or phone number of Hyundai Dealerships orAuthorized Service Facilities in the United States.o Roadside Events are defined as either:1. Towing: Transport for your vehicle to the nearest HyundaiDealership or Authorized Service Facility, in the unlikelyevent your vehicle is inoperable, or2. Roadside Services:- Dead Battery/Jump Start- Flat Tire Change(except vehicles that have been supplied with the TireMobility Kit instead of a spare tire)- Lock out service (keys locked in car)- Gas delivery (up to three gallons, where permissible, atno charge when you run out)10AME-ALL16MY(Main)(150429)102015.4.29, 2:41 PM

SECTION 3HYUNDAI ROADSIDE ASSISTANCE PROGRAMRoadside Assistance is not available for off-road conditions,or conditions manifesting themselves off-road. To receive service, the vehicle must be accessible from a publicly maintained road.Hyundai Motor America reserves the right to limit services orreimbursement to any owner or driver when, in Hyundai MotorAmerica’s judgment, the claims are excessive in frequency ortype of occurrence.Roadside Assistance is NOT A WARRANTY. For a descriptionof the warranty covering your 2016 Hyundai see the HyundaiNew Vehicle Limited Warranty Section of the Owner's Handbook. Roadside Assistance is a limited service, provided toyou to help minimize any unforeseen vehicle operation inconvenience.The Hyundai Roadside Assistance Program does not includereimbursement for any costs/charges for repairs, parts, labor,property loss or any other expense incurred as a result of accident/collision, vehicle abuse, racing, vandalism or otheritems not covered by the Hyundai New Vehicle Limited Warranty. Also excluded are services for snow tires, repair tostuds, mounting or demounting of snow chains, and anyfines, fees or taxes associated with impound towing as a result of any actual or alleged violation of any law or regulation.11AME-ALL16MY(Main)(150429)112015.4.29, 2:41 PMSECTION 3EXCLUSIONS

SECTION 4SECTION 4CONSUMER INFORMATIONHYUNDAI’S CONSUMER ASSISTANCEPROCESSHyundai is dedicated to achieving the highest level of consumer satisfaction with our product through quality designand workmanship and customer service. Your Hyundai dealership is in the best position to assist you with your sales, service or parts needs.In the event you have a concern with your vehicle, being ableto provide the information below will be helpful in seeking assistance:-Name and addressVehicle model and model yearDate of purchaseVehicle Identification Number(a 17-Digit number found on driver’s side dashboard)Current mileageSelling and servicing dealerService history of your vehicleBrief description of concernDay/evening telephone numberWhat you are seeking2) Should you require additional assistance, speak with theService Manager or General Manager at the dealer.3) After consulting with your dealership, if you feel additionalclarification or help is needed, write or call our CustomerConnect Center:HYUNDAI MOTOR AMERICAHyundai Customer Connect CenterPO Box 20850Fountain Valley, CA 's Customer Connect Center representatives areavailable Monday through Friday, between the hours of5:00AM and 7:00PM PST and Saturday and Sunday between6:30AM and 3:00PM PST(English). For Customer ConnectCenter assistance in Spanish or Korean, representatives areavailable Monday through Friday between 6:30AM and3:00PM PST. They are prepared to answer any questions regarding your Hyundai, and may also provide assistance ingetting your concern resolved through the dealer.ALTERNATIVE DISPUTE RESOLUTIONWe recommend you use the following steps to resolve yourvehicle's performance or servicing concerns:1) First, speak to the Service Advisor at the dealership. Thisperson is in the best position to respond to your concerns.Hyundai Motor America’s internal consumer assistance process will make every effort to resolve every customer concernin a satisfactory manner. We realize, however, that mutualagreement on some issues may not be possible. To ensurethat you have had an opportunity to have your concern fullyreviewed, Hyundai Motor America provides an Alternative12AME-ALL16MY(Main)(150429)122015.4.29, 2:41 PM

SECTION 4CONSUMER INFORMATIONBBB AUTO LINEAlternative Dispute Resolution DivisionCouncil of Better Business Bureaus, Inc.3033 Wilson Boulevard, Suite 600Arlington, Virginia 222011-800-955-5100This service is provided at no cost to you and is part ofHyundai’s effort to provide you with an impartial third-party organization to equitably resolve your concerns.AUTO LINE will perform arbitration services on disputes involving Hyundai vehicles with an alleged nonconformity, defect, or deficient warranty performance, as may be required bystate or federal law.NOTE: If your state law requires written notification to themanufacturer please write:HYUNDAI MOTOR AMERICAHyundai Customer Connect CenterPO Box 20850Fountain Valley, CA 50429)13To begin the Alternative Dispute Resolution (arbitration) process, simply call the Council of Better Business Bureaus at1-800-955-5100 and you will be sent a Customer Claim Form,along with a handbook describing how BBB AUTO LINEworks. Time and mileage limitations may apply. Please referto the Owner’s Handbook Supplement for additional information regarding eligibility requirements in your state.IMPORTANT: You must use BBB AUTO LINE prior to seekingremedies through a court action pursuant to the MagnusonMoss Warranty

Owner’s Manual. AME-ALL16MY(Main)(150429) 4 2015.4.29, 2:41 PM . Roadside Assistance is provided on all new 2016 model Hyundai vehicles from the date the vehicle is delivered to the first retail buyer or otherwise put into use (in-service date), whichever is earlier, for a period of 60 months/unlimited miles.

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