4G LTE Network Extender User Guide - Verizon Wireless

Verizon 4G LTENetwork Extender 2User Guide 3.1Network SystemsSamsung Electronics AmericaDocument Version 1.1October 2017

Intellectual PropertyAll Intellectual Property, as defined below, owned by or which is otherwise theproperty of Samsung or its respective suppliers relating to the SAMSUNG device,including but not limited to, accessories, parts, or software relating thereto (the“4G LTE Network Extender 2”), is proprietary to Samsung and protected underfederal laws, state laws, and international treaty provisions. Intellectual Propertyincludes, but is not limited to, inventions (patentable or unpatentable), patents,trade secrets, copyrights, software, computer programs, and related documentationand other works of authorship. You may not infringe or otherwise violate therights secured by the Intellectual Property. Moreover, you agree that you will not(and will not attempt to) modify, prepare derivative works of, reverse engineer,decompile, disassemble, or otherwise attempt to create source code from thesoftware. No title to or ownership in the Intellectual Property is transferred to you.All applicable rights of the Intellectual Property shall remain with SAMSUNG andits suppliers.Open Source SoftwareSome software components of this product, including but not limited to‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNUGeneral Public License (GPL), GNU Lesser General Public License (LGPL),OpenSSL License, BSD License and other open source licenses. To obtain thesource code covered under the open source licenses, please visit:http://opensource.samsung.com.Disclaimer of Warranties; Exclusion of LiabilityEXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ONTHE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THEPURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NOEXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITHRESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THEMERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANYPARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION ORQUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT;THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTSCONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THEREQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACTPERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTIONMANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS ORIMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TOTHE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FORANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE ORUSE OF THE PRODUCT OR ARISING FROM THE BREACH OF THEEXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL ORCONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS ORBENEFITS.

Modification of SoftwareSAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES ORINCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRYSETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEMSOFTWARE.USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOURDEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIERMAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCHAS CUSTOM OS.Samsung Electronics America (SEA), IncAddress:85 Challenger RoadRidgefield, New Jersey 07660Phone: 1-800-SAMSUNG (726-7864)Phone: 1-888-987-HELP (4357)Internet Address:www.samsung.com 2017 Samsung Electronics America, Inc. Samsung is a registered trademark ofSamsung Electronics Co., Ltd.Do you have questions about your Samsung Mobile Device?For 24 hour information and assistance, we offer a new FAQ/ARS System(Automated Response System) at: www.samsung.com/us/support

ContentsPrefaceviiRelevance . viiConventions in this Document . viiRevision History. viiOrganization of This Document . viiiRelated Documentation . viiiPersonal and Product Safety . viiiChapter 1Getting Started1Introduction . 1Features . 1System Requirements . 2Network Extender Basics . 3Chapter 2Network Extender Setup5Setup Procedure. 5Making a Call . 10Additional LCD Display Information . 11Chapter 3The Network Extender Admin Website (Local)13Admin Website Overview . 14Home . 18Connected Devices . 19Settings. 21The About Page . 33Chapter 4Configuring Your Device38Firewall Settings . 38Indoor GPS Antenna Using Extension Cable . 39Outdoor GPS Antenna . 40Chapter 5Troubleshooting41Power/Status Indicator Light is Not Turning On . 41Network Extender Has Not Acquired a GPS Fix Even After an Hour . 41Unable to Place Call Using Network Extender . 42Power/Status LED Indicator is Blinking . 42Startup Sequence and Troubleshooting. 43Other Messages and Troubleshooting . 44Alarms and Troubleshooting . 46Appendix A Outdoor GPS Antenna Installation48GPS Antenna System Configuration . 48Signal Interference . 60GPS Antenna Installation. 62Grounding the Optional GPS Arrestor. 68Appendix B Acronyms70Verizon 4G LTE Network Extender 2 User Guide v1.1Copyright 2017, All Rights Reserved.iv

ContentsList of FiguresFigure 1.Figure 2.Figure 3.Figure 4.Figure 5.Figure 6.Figure 7.Figure 8.Figure 9.Figure 10.Figure 11.Figure 12.Figure 13.Figure 14.Figure 15.Figure 16.Figure 17.Figure 18.Figure 19.Figure 20.Figure 21.Figure 22.Figure 23.Figure 24.Figure 25.Figure 26.Figure 27.Figure 28.Figure 29.Figure 30.Figure 31.Figure 32.Figure 33.Figure 34.Figure 35.Figure 36.Verizon Wireless 4G LTE Network Extender 2 . 1Box Contents . 2Optional Wall and Ceiling Mount Bracket (sold separately) . 2Components - Front and Rear View . 3Network Extender Placement . 5Connect the Ethernet Cable and Power . 6Quick Reference Icons . 15Network Extender Sign In Pop-Up Window . 16Network Extender Forgot Admin Password Window . 17Network Extender Security Challenge Pop-up Window. 17The Network Extender Home Page . 18The Network Extender Connected Devices Page . 19The Network Extender Network Settings Tab . 21The Network Extender Advanced Settings Tab . 23The Network Extender Change Admin Password Tab. 25The Network Extender Time Zone Tab. 27The Network Extender Certificate Management Tab . 29Settings-Certificate Management-Reset Certificate Popup Window. 30The Network Extender Status & Alerts Tab. 33Network Extender GPS Tab . 35The Network Extender Performance Tab. 36The Support Tab . 37Connect the GPS Arrestor and Line Amplifier . 40Example of a Common GPS Antenna System Configuration . 48GPS Cable Configuration Case #1 . 52GPS Cable Configuration Case #2 . 53The Network Extender GPS Arrestor Cable Connection Case #1 . 55The Network Extender GPS Arrestor Cable Connection Case #2 . 56The Network Extender GPS Arrestor Cable Connection Details . 57GPS Arrestor GPS Antenna Cable Connection Detail . 58GPS Antenna Installation. 59GPS Antenna Installation (Wall) . 63GPS Antenna Installation (Floor) . 64Fixing GPS Bulkhead . 66Fixing the GPS Arrestor . 67Connection of the GPS Arrestor Ground Cable . 69Verizon 4G LTE Network Extender 2 User Guide v1.1Copyright 2017, All Rights Reserved.v

ContentsList of TablesTable 1.Table 2.Table 3.Table 4.Table 5.Table 6.Table 7.Table 8.Table 9.Table 10.Table 11.Table 12.Table 13.Table 14.Table 15.Table 16.Table 17.Table 18.Table 19.Table 20.Table 21.Table 22.Table 23.Admin Website Initial Access Window. 15The Network Extender Home Page . 18The Network Extender Connected Devices. 20The Network Extender Network Settings Tab . 21The Network Extender Advanced Settings Tab . 23The Network Extender Change Admin Password Tab. 25The Network Extender Time Zone Tab. 27Time Zone Information . 28The Network Extender Certificate Management Tab . 29The Network Extender Status & Alerts Tab. 34The Network Extender GPS Tab . 35The Network Extender Performance Tab. 37The Support Tab . 37Destination Ports. 38Firewall Settings . 38Other Messages in the Network Extender Display . 44Alarms in the Network Extender Admin Website (Local). 46GPS Antenna System Configuration . 48GPS Cable Connection . 49Identification Tag of GPS Cable . 51Optional GPS Bulkhead Fixing Parts and Tools. 65GPS Arrestor Fixing Parts and Tools . 67Grounding the GPS Arrestor (MGB GPS Arrestor). 68Verizon 4G LTE Network Extender 2 User Guide v1.1Copyright 2017, All Rights Reserved.vi

PrefaceThis user guide describes how to install the 4G LTE Network Extender 2 andprovides cable connection specifications.RelevanceThis user guide applies to the following ns in this DocumentSamsung Networks product documentation uses the following conventions.SymbolsSymbolDescriptionIndicates a task.Indicates a shortcut or an alternative method.Provides additional information.Provides information or instructions that you should follow to avoid servicefailure or damage to equipment.Provides information or instructions that you should follow to avoid personalinjury or fatality.Provides antistatic precautions that you should observe.Revision HistoryThe following table lists all versions of this document.VersionDateDescription1.0June 2017First version- Updated Chapter 2 Network Extender Setup with additionalLED information;1.1Oct. 2017Second version-Updated all picture including Admin Website and Chapter 5TroubleshootingVerizon 4G LTE Network Extender 2 User Guide v1.1Copyright 2017, All Rights Reserved.vii

PrefaceOrganization of This DocumentSectionTitleDescriptionChapter 1Getting StartedProvides an overview of the NetworkExtender.Chapter 2Device SetupDescribes the procedures needed toset up the Network Extender.Chapter 3The Network Extender AdminWebsite (Local)Describes the Network ExtenderAdmin Website (Local).Chapter 4Configuring Your DeviceProvides detailed informationregarding firewall settings.Chapter 5TroubleshootingProvides information to troubleshootSTS LED statuses.Appendix AAcronymsList of terms.Related Documentation Verizon 4G LTE Network Extender 2 Quick Start Guide Verizon 4G LTE Network Extender 2 Product, Safety and WarrantyPersonal and Product SafetyWARNING! This product contains chemicals known to the State of California tocause cancer and birth defects or other reproductive harm.FCC Radiation Exposure StatementTo ensure the safety of users, the FCC has established criteria for the amount ofradio frequency energy various products may produce depending on their intendedusage. This product has been tested and found to comply with the FCC’s exposurecriteria.Place your Network Extender at least 10 feet away from products that generateelectromagnetic radiation (e.g., microwave oven).The installation of the base unit should allow at least eight inches (20 centimeters)between the base and persons to be in compliance with FCC RF exposureguidelines.Verizon 4G LTE Network Extender 2 User Guide v1.1Copyright 2017, All Rights Reserved.viii

Chapter 1Getting StartedIntroductionCongratulations on the purchase of your Verizon Wireless 4G LTE NetworkExtender 2. The 4G LTE Network Extender 2 offers enhanced in-building 4G LTEwireless coverage of up to 7500 square feet circular coverage and capacity of up to15 active users.This user guide introduces you to Network Extender service and all the features ofyour new device.Figure 1. Verizon Wireless 4G LTE Network Extender 2FeaturesThis Network Extender provides the following features: This Network Extender is a simple to install device that provides enhanced inbuilding wireless service without having to change your existing mobilephone. This Network Extender allows users to easily install and configure the systemby connecting to an existing broadband network. This Network Extender supports an e

manual shall be construed to create an express or implied warranty of any kind whatsoever with respect to the product. in addition, samsung shall not be liable for any damages of any kind resulting from the purchase or use of the product or arising from the breach of the express warranty, including incidental, special or