JOHARI Window Workbook

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JOHARI Window Workbook1

JOHARI WindowKnown to SelfNot Known to SelfKnown toOthersOpen/Free AreaBlind AreaNot Known toOthersHidden AreaUnknown AreaThe name, JOHARI Window, makes it sound like a complicated tool. In reality,Joseph Luft and Harrington Ingham created the memorable name for their modelby combining their first names, Joe and Harry. It was first used in 1955 and sincethen has become a widely used model for understanding and training in avariety of self-awareness dependent activities such as: personal development,communications, interpersonal relationships, group dynamics, teamdevelopment and inter-group relationships.The JOHARI Window provides a useful format for representing personal and/orgroup information such as feelings, experiences, views, attitudes, skills,intentions, motivation, etc from four perspectives. The labels refer to 'self' and'others': 'self' means oneself while 'others' means other people in the person'sgroup or team. It is an excellent tool for comparing self-perception to publicperception and becoming a guide map developmental improvements.2

Known to SelfNot Known toSelfKnown toOthersOpen/Free AreaBlind AreaNot Known toOthersHidden AreaUnknown AreaThe Four QuadrantsThe Open/Free Area quadrant is also known as the 'area of free activity'. This isthe behavioral and emotional information about the person is known by theperson ('the self') and other people. Examples of such information may includetrust levels, communication style, competence at work and leadershipeffectiveness.In teams and working groups, a goal should be the developmentand expansion of the 'open area' for every person, because whenthis area is expanded, people are most effective and productive,and, consequently, so are teams and working groups. The Open/Free area, minimizes distortions and mistrust by providingopportunities for dialogue on topics that are openly acknowledgedas important.The size of the Open/Free area is a developmental outcome of workingrelationships. People with established working relationships will have the lagerareas and those who are new will have the smaller areas. The Open/Free area isusually expanded by encroaching into the Blind and Hidden areas. That meansthat the enlargement of the Open/Free quadrant comes from telling what ishidden and asking about the blind spots. Often, this comes through the naturalprocess of developing work experiences, but can also be accelerated by activelyengaging in personal feedback processes.3

Known to SelfNot Knownto SelfKnown toOthersOpen/Free AreaBlind AreaNot Known toOthersHidden AreaUnknownAreaNot all personal information is grist for the mill in the Open/Free areas. Personalboundaries are to be respected and there needs to be heathy group normsdescribing the type and depth of information that best contributes to effectiveworking relationships.The Blind Area often holds the keys to personal and team progress. Whenstrengths and areas for development are shared in this quadrant, the recipient isbetter able to make decisions on behavior changes and seekingsupport or resources for personal development. The blindspots identified in this area can range from technicalcompetence to attitudinal issues. Regardless of the type ofinformation shared here, it needs to be data that will help therecipient become a better person and a more effectiveemployee. As discussed above, when information is sharedfrom The Blind quadrant, it automatically expands the Open/Free area.The Hidden Area is where we keep personal information thatwe do not want others to have access. The reasons for keeping informationhidden can range from being personally sensitive, that one would not want toshare openly, to information that an employee would like to share, but does notfeel there is adequate trust or safety to do so. In either of these situations,exposing information in this quadrant can have negative repercussions.However, if the organizational climate is founded on trust and respect, thensharing relevant information helps both the individual and the team.4

The Unknown Area is where our greatest potential resides. People are complexand there is much under the surface in the unconscious mind. In the course ofliving, events can occur where feelings, thoughts, or insights are realized thatwere never recognized before. These are instances where the Unknown Areareveals clues to an inner life that had previously gone unnoticed. When theseclues emerge, enter them into your Window and explore their potentialmeanings.Exercise: Print out the 3-5 copies of the following JOHARI Window Worksheet.Take it to 3-5 people you work with that you can trust to give honest yetsupportive feedback. With each person, fill out one sheet. Make sure you bothmutually agree on the the Open/Free Area items. Ask for their thoughts on yourBlind Area. Then share, if you feel safe, items for the Hidden Area. For theUnknown Area, ask them to share some thoughts or insights on untappedpotential you might have that have yet fully emerge. When all the sessions arecomplete, combine tall the finding one to one master form and then list 3 actionsyou can take that will address the significant issues raised during this excercise.Once you actions items are decided, loop back with the people who gave you thedata and share with them you action plan. Make sure to make any necessaryadjustments based on their comments. To insure that the feedback givers see thevalue of their participation in your feedback experience, ask them to let youknow when they see you making progress on your plan.5

JOHARI Window WorksheetKnown to SelfNot Known to SelfOpen/Free AreaBlind AreaHidden AreaUnknown AreaKnown toOthersNotKnown toOthers6

2 JOHARI Window. Known to Self Not Known to Self Known to Others Not Known to Others. Open/Free Area Blind Area Hidden Area Unkno

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