2013 Kia Warranty And Consumer Information Manual
2013Warranty and ConsumerInformation ManualPrinting : Feb. 15, 2012Publication No. : UM 130 PS 001Printed in Korea
ImportantCircle OneMissMs.Mrs.Mr.Owner's NamePlease keep this manual with your Kia Vehicle.This manual should be presented to a KiaDealer if warranty service is needed. Thismanual should remain with your Kia Vehicle ifyou sell it so future owners will have thisinformation.AddressCityStateZip CodeTelephone NumberConsumer EmailSalesperson's NameDefinitionsAs used in this manual (unless otherwisespecifically stated):“Kia” means Kia Motors America, Inc., P.O.Box52410 Irvine, CA 92619-2410, U.S.A., thedistributor of Kia Vehicles in the United States.“Kia Vehicle” means a 2013 model year Kia MotorVehicle manufactured by Kia Motors Corporation,231 Yangjae-Dong, Seocho-Ku, Seoul, Korea, andits affiliates.“Authorized Kia Dealer” means a person in theUnited States of America authorized by KiaMotors America, Inc. to service Kia Vehicles orperform repairs under the warranties in thismanual.“Kia Accessory” means a Genuine Kia Accessoryor Genuine Kia optional equipment supplied byKia Motors America, Inc.Dealer's NameAddressCityStateDealer CodeZip CodeDate of Retail Delivery or First UseVehicle Identification NumberSpeedometer Replacement RecordThe speedometer in this vehicle was replaced onwith(date)miles.Dealer NameDealer SignatureTo determine true vehicle mileage, the mileage noted here should be added to the current mileageshown on the speedometer installed.
Welcome . 2Warranty Coverage . 3New Vehicle Limited Warranty . 4Anti-Perforation Limited Warranty . 14Federal Emission Control Warranty . 16California Emission Control Warranty . 24Replacement Parts and AccessoriesLimited Warranty . 30Dealer Certification . 38When you need to talk to Kia and RoadsideAssistance . 391Table of ContentsScheduled Maintenance Record . 34
Welcome from KiaThe latest engineering techniques have beenincorporated into the design and production of your KiaVehicle. From the moment you get behind the wheel ofyour new Kia Vehicle, you’ll notice how satisfying itfeels; a feeling you’ll appreciate for as long as you ownyour Kia Vehicle. You’ll also be pleased by how stronglywe stand behind every Kia Vehicle. The New vehicle 60month/60,000 Miles Limited Warranty described in thismanual is one of the finest available.WelcomeThis warranty and consumer manual details the warrantiesprovided by Kia. You should consult this manual and yourOwner’s Manual to ascertain the maintenance intervalsyou need to follow to maintain your warranty coverage.In addition, your Authorized Kia Dealer will take care ofyour service needs using Kia Genuine Parts and KiaGenuine Accessories. These parts are covered by a“Replacement Parts and Accessories Limited Warranty”.Please see the contents of this manual for coverageterms.At Kia, it’s not enough to sell vehicles that look pleasingin the showroom. We’re committed to making sure youenjoy your Kia for years to come.22011-10- 18
Warranty Program Coverage at a GlanceThis overview chart illustrates warranty coverage and term by months and miles. Please refer to the appropriatesections in this book for detailed information regarding each of these warranties.WARRANTY TERM(whichever comes first)MILES IN SERVICE10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000100,000 150,000601201224363660Emissions Defect Any Related Parts Specific Parts249624,000Emission Performance Any Related Parts Specific Parts249624,000FederalBasicPower Train*1Service AdjustmentOriginal Equipment BatteryPaintAudio / EntertainmentAnti-PerforationCaliforniaEmissions Defect Any Related Parts Specific Parts*2 SULEV*3Emission PerformanceReplacement Parts & Accessories3684180361260,000Original Owner 080,00050,00070,000150,00050,00012,000NOTE: Tires are warranted by the tire manufacturers.*1 Original owner 120 Months/100,000 Miles Second and Subsequent Owner(s) 60 Months/60,000 Miles.*2 Except those specified parts covered by the Federal Emission Performance Warranty.*3 SULEV covers specific parts for 180 months / 150,000 miles, whichever occurs first. This Limited California Emission Control Warranty appliesONLY to SULEV vehicles which are first sold as new vehicles by dealers in California or any other states adopting and mandating the CaliforniaEmission Standards. These warranties do not provide any further warranty coverage beyond what is required by state law.3Warranty CoverageEMISSION WARRANTYLIMITED WARRANTYMonths inService
New Vehicle Limited WarrantyWhat is CoveredNew Vehicle Limited WarrantyHowever, Kia’s obligation to do (a) and (b) requires youto contact the Kia Consumer Assistance Center andprovide all materials needed by them to carry out thoseobligations to you. The Center can be contacted at theaddress or phone number provided in the Kia OwnerSatisfaction and Assistance Section of this manual, orcan also be found at the Kia website athttp://www.kia.com.Subject to the other terms and conditions of this limitedwarranty manual, Kia Motors America, Inc. (“Kia”)warrants that it will arrange for an authorized Kia dealerat locations of its choice to provide for the repair of yourvehicle if it fails to function properly during normal use.Such service facilities will remedy such failures tofunction properly at KMA’s expense, if you present yourvehicle to such a service facility during its normaloperating hours, provide sufficient information to permita proper identification and diagnosis of the failure tofunction, and permit the facility adequate time toperform the necessary repair. As this obligation issubject to the terms, conditions and limitations of thisManual, you should refer to the manual to understandwhich repairs and replacements are covered by thiswarranty. If an Authorized Kia Dealer declines or fails tocarry out a proper repair or replacement of a factoryinstalled part covered by this limited warranty withoutcharge to you, Kia will (a) determine if the repair orreplacement requested by you is covered by this NewVehicle Limited Warranty and, if so, (b) obtaincooperation from an Authorized Kia Dealer to conductsuch repair or replacement without charge to you.Parts replaced under any warranties in the Manualbecome the property of Kia.1. The Warranty PeriodThe New Vehicle Limited Warranty is divided intovarious warranty periods. For the purpose of allwarranties contained in this Manual(other thanwarranties on replacement parts or accessoriesinstalled after the Kia Vehicle was placed into use),the warranty period begins on the Date of FirstService. “Date of First Service” means the first datethe Kia Vehicle is delivered to the first retailpurchaser, is leased or is placed into service as acompany vehicle use (e.g., as a demonstrator, rental4
The items covered by the Power Train LimitedWarranty include:2. Warranty Coverage Basic Warranty Coverage- In the Engine: Cylinder block, cylinder head andall internal parts, timing gear, seals and gaskets,valve cover, flywheel, oil pump, water pump andturbo charger.Except as limited or excluded below, all componentsof your new Kia Vehicle are covered for 60months/60,000 miles from the Date of First Service,whichever comes first (Basic Limited WarrantyCoverage). This Warranty does not cover wear andmaintenance items, or those items excludedelsewhere in the Manual. See “Exceptions” and“What is Not Covered.” - In the Transaxle: Transmission case and allinternal parts, torque converter, drive shafts,universal joints, front hubs, bearings, seals andgaskets.- In the Axles: Axle shafts and C-V joints(couplings), seals, hub and wheel bearings.Power Train CoverageFor Original Owners (defined below), the PowerTrain Limited Warranty begins upon expiration of the60 month/60,000 mile Basic Limited Warranty- In the Transmission: Transmission case, transfercase, torque converter and all internal parts, seals,and gaskets.5New Vehicle Limited WarrantyCoverage, and will continue to cover the followingcomponents up to 120 months or 100,000 miles fromthe Date of First Service, whichever comes first. Itdoes not cover normal wear and tear, maintenance, orthose items excluded elsewhere in this manual. See“Exceptions” and “What is Not Covered.”or fleet vehicle), whichever is earliest. Moreover,whenever this manual refers to a warranty period ofmonths/miles, it means whichever comes first. Anyremaining portion of any warranty, except the 120month/100,000 mile Power Train (Original Owner)warranty, is fully transferable to subsequent owners.
New Vehicle Limited Warranty- In the Differentials: Front and rear differentialassemblies, cases, all internal parts, seals andgaskets. The 120 month/100,000 mile Power Train LimitedWarranty also excludes all coverage for any KiaVehicle that has been placed into any form ofcommercial service, including but not limited to taxi,route delivery, livery service, or rental.- In the Propeller Shafts: Drive shafts, universaljoints. Vehicles Placed in Commercial ServiceOriginal Owner An Original Owner is defined as the first retailpurchaser or lessee of the Kia Vehicle who takesdelivery of the Kia Vehicle on its Date of FirstService. If the Kia Vehicle was first placed in serviceas a lease vehicle, and the lessee purchases thevehicle at the end of the lease, the 120month/100,000 mile Power Train Limited Warrantyremains in effect. The Power Train LimitedWarranty is not transferable to subsequent owners.Adjustment CoverageService Adjustments are covered for the first 12months/12,000 miles. Service adjustments meansminor repairs not usually associated with thereplacement of parts, such as wheel balance andalignment, freeplay or tension adjustments of cables,belts, levers and pedals, engine adjustments (idlespeed, etc.), body parts and fittings.3. ExceptionsThe items specified below are covered for periodsdifferent from the basic coverage.6
Air Conditioner Refrigerant Charge Brake linings, including pads and shoes, and clutchlinings are warranted for 12 months/12,000 miles,whichever comes first, if they fail to functionproperly during normal use. Brake linings aredesigned to wear out as part of the process ofstopping your vehicle safely and consistently whileproviding reasonable levels of noise and vibrationduring normal use. Brake or clutch linings functionproperly during normal use even if they needreplacement in less than the full warranty period.Rather, most replacements at lower mileage arerequired by driver usage habits which can cause highrates of wear. In addition, brake lining wear issubstantially increased by environmental conditionssuch as exposure to road salt or due to regulardriving in stop and go rush hour traffic. The morewear factors which are present, the more rapid thewear. Resulting repairs and replacements of liningsare not covered by your warranty.Audio / Entertainment SystemAn original equipment radio, compact disk player,OE DVD / RSE (Rear Seat Entertainment System)or navigation system is covered for the first36months/36,000 miles. BatteryThe original equipment battery is covered by alimited warranty for a period of 24 months,regardless of mileage. During 24 months of thewarranty period, a defective battery will be replacedat no cost to you. Kia will cover diagnostic,installation and replacement battery costs.Kia will not reimburse you for any portion of thecost of a non-Kia replacement battery.7New Vehicle Limited WarrantyAir conditioner refrigerant charge is covered for thefirst 12 months of the warranty period regardless ofmileage. Over the balance of the warranty period,refrigerant charge is covered only when replenishedas part of a warranty repair.Brake and Clutch Linings
PaintNew Vehicle Limited WarrantyPaint repairs due to non-impact discoloration,fading, cracking, chipping, or flaking are covered forthe first 36 Months/36,000 miles. Seat Belt Warranty-KansasThe seat belts in Kia Vehicles originally sold in theState of Kansas are covered under the New VehicleLimited Warranty for a period of 10 years,regardless of mileage, when the repairs areperformed by an Authorized Kia Dealer in Kansas.4. Limited LiabilityLiability under this warranty is limited solely to therepair or replacement of factory installed parts ifthey fail to function properly during normal use.Such repair or replacement shall be carried out by anAuthorized Kia Dealer at its place of business. Thiswarranty does not include any other expense,including but not limited to those for anyreplacement transportation or for the loss of use ofyour Kia vehicle.8
What is Not CoveredThe following items are not covered:when paint integrity is not consistently maintained.Damage due to Factors Beyond the Manufacturer’sControl. Misuse of your Kia Vehicle such as driving overcurbs, or other hazardous objects or road structuresor into roadway maintenance or construction areas,overloading the vehicle, racing or engaging inactivities or uses not described in your owner’smanual or in Kia’s product literature.Consumer induced damage caused by fluid spills,burns in carpet, seats, trim or other damage that isnot considered a defect in material or workmanship. Window glass that is broken, chipped, scratched ordamage from outside influence is not considered adefect in material or workmanship Paint or vehicle finish damage caused by applyingchemicals to the paint surface Damage caused by installing incorrect tires(size etc)Damage caused by the installation of any part that isnot equal to the OE part in quality of material orworkmanship Accidents and incidents that damage your Kiavehicle including but not limited to collision, fire,theft, riot. Alteration, modification, tampering, rewiring. Damage or corrosion from the environment such asacid rain, airborne fallout (chemicals, tree sap, etc.),road salt, hail, wind storm, lightning, floods and actsof God. This limitation also includes damage tovehicle assemblies such as brakes and suspension.Damage due to Lack of Maintenance or the Use ofWrong Fuel, Oil or Lubricants. Changes to vehicle appearance caused by normaluse and exposure, corrosion to underlying metal9Improper maintenance or the use of other than thespecified fuel, oil or lubricants recommended inyour Owner’s Manual. It is your obligation to ensurethat you obtain all fuels, oils and lubricants fromreliable vendors using quality products which meetthe Kia specifications identified in your Owner’sNew Vehicle Limited WarrantyExamples of these factors include, but are not limited to:
Normal DeteriorationNew Vehicle Limited WarrantyManual. In the event that problems result to yourvehicle due to service from vendors who usereduced quality products, your vehicle warrantieswill not provide coverage. Damaged brake rotors and drums resulting fromfailing to replace brake pads and/or shoes beforethey have worn sufficiently to damage such rotorsand drums. It is your obligation to ensure adequateinspections to prevent rotor and drum damage due topad/shoe wear.The choices made in designing your vehicle,including the materials chosen for parts andcomponents. Note: A material is not defective or underperformingunder your warranty because a better, stronger, moredurable or more suitable material could have beenused. Replacement or repair of parts intended to wearincluding the friction wear parts of the brakes,including brake pads and shoes, spark plugs, belts,clutch linings, filters, wiper blades, bulbs, fuses, andother wear and consumable items. Surface corrosion on any part other than the bodysheet metal panels forming the exterior appearanceof a Kia Vehicle.Normal MaintenanceManufacturer Design Choices Note: All vehicle dimensions and measurements aremade solely at the discretion of the manufacturerand are not warranted to be suitable for you oranyone else who uses your vehicle.10 Normal maintenance services such as: cleaning andpolishing, minor adjustments, lubrication, oil/fluidchanges, filters, anti- freeze coolant replenishment,wheel alignment and tire rotation unless such servicesare performed as part of a covered warrantable repair. Normal maintenance items including but not limitedto spark plugs, engine belts, filters, wiper blades, andbulbs are not warranted. However, as a matter ofpolicy, Kia will repair or replace such maintenanceitems of a new vehicle during the vehicle’s initialownership period, but only up to the first serviceinterval or 12 months/12,000 miles, whichevercomes first.
TiresMaintenance services described as “ScheduledMaintenance Services”, “Owner MaintenanceServices” or “Appearance Care” in your Owner’sManual. Any repair of a Kia Vehicle on which the odometerhas been altered or on which the actual mileagecannot be reasonably determined.Salvage or Total-Loss Vehicles (When replacing the speedometer, the “Speedometer Replacement Record” on the inside frontcover of this manual must be filled in by anAuthorized Kia Dealer).Extra Expenses and Damages Any economic loss or other incidental, special,consequential, or exemplary damages. This includes,without limitation, payment for loss of use of theKia Vehicle, lodging, car rentals, travel costs, loss ofpay and any other expenses or damages.Any Kia Vehicle that has ever been or should havebeen issued a “salvage” title or similar“branded”title under any state’s law; or has beendeclared a “total loss” or equivalent by a financialinstitution or insurance company. This exclusiondoes not apply to Emission Warranties, ReplacementParts Limited Warranty or any recalls or campaigns.Production Changes 11Kia and its Authorized Kia Dealers reserve the rightto make changes in vehicles built and/or sold by Kiaand its Authorized Kia Dealers at any time withoutincurring any obligation to make the same or similarchanges on vehicles previously built and/or sold.New Vehicle Limited WarrantyAltered MileageTires are warranted by the tire manufacturers and notby Kia. In the event that you need assistance, pleasecontact your Kia dealer or refer to the tire warrantypamphlets provided with your Kia Vehicle fordetails.
New Vehicle Limited WarrantyYour Responsibilities in Order to Maintain Your WarrantiesMaintenanceYou are responsible for properly operating andmaintaining your Kia Vehicle in accordance with theinstructions described in your Owner’s Manual. If yourvehicle is used under severe driving conditions, youmust follow the maintenance requirements described inyour Owner’s Manual for severe driving conditions inorder to maintain your warranties.To Get Warranty ServiceYou must take your Kia Vehicle, along with this manual,to an Authorized Kia Dealer in the United States duringits normal service hours. While any Authorized KiaDealer will perform warranty service, Kia recommendsthat when possible you return to the dealership whereyou purchased your Kia Vehicle in order to ensurecontinuity in service and maintenance. If you have anyquestions or need assistance regarding this warranty,refer to “When You Need to Talk to Kia” starting onPage 39.Maintenance RecordsYou should retain maintenance records since it may benecessary in some instances for you to prove that therequired maintenance has been performed. The“Scheduled Maintenance Record” beginning on Page 34should be filled in when regular maintenance isperformed. Keep all receipts and make them available incase questions rise about the services requested andprovided.Other TermsThis warranty is applicable to Kia Vehicles registeredand normally operated in the United States.Service and Maintenance Outside the UnitedStatesIf you are going to be driving outside the United States,it is important that you contact us at (800) 333-4542 i
Please keep this manual with your Kia Vehicle. This manual should be presented to a Kia Dealer if warranty service is needed. This manual should remain with your Kia Vehicle if you sell it so future owners will have this information. Definitions As used in this manual (unless otherwise specifically stated): “Kia” means Kia Motors America, Inc., P.O.Box 52410 Irvine, CA 92619-2410, U.S.A .
kia carens 2006-2012 22go603 kia cerato 2008-22go805 kia cerato koup 2014-22go823 kia k3 2016-22go688 kia k3 2013-2015 22go823 kia k5 22go603 kia k7 22go603 kia magentis 2006-22go603 kia optima 22go603 kia optima 2010-2015 22go603 kia picanto 2011 - 22go805 kia pro ceed 2013- 2013-22go823 kia rio 2011-2017 all 22go823 kia rio 2017 - 22go227 kia .
Hyundai Sonata 2005-2011 Kia Pregio 2006 Hyundai Starex 2002-2009 Kia Rio 2005-2010 Hyundai Terracan 2001-2006 Kia Sedona 2002-2011 Hyundai Tiburon 2002-2008 Kia Shuma 2001-2004 Hyundai Trajet XG 2000-2007 Kia Sorento 2002-2010 Hyundai Tucson 2005-2011 Kia Soul 2009-2010 Hyundai Tuscani 2002-2008 Kia Spectra
"Kia Vehicle" means a 2017 model year Kia Motor Vehicle manufactured by Kia Motors Corporation, 12-Heolleung-ro(231, Yangjae-dong), Seocho-gu, Seoul, 137-938, Korea. "Authorized Kia Dealer" means a person in the United States of America authorized by Kia Motors America, Inc. to service Kia Vehicles or perform repairs under the .
Please keep this manual with your Kia Vehicle. This manual should be presented to a Kia Dealer if warranty service is needed. This manual should remain with your Kia Vehicle so if you sell it, the subsequent owner will have access to this information. Definitions As used in this manual (unless otherwise specifically stated); “Kia Canada” means Kia Canada Inc., 180 Foster Crescent .
warranty manual, Kia Motors America, Inc. (“Kia”) warrants that it will arrange for an Authorized EV Kia Dealer at locations of its choice to provide for the repair of your vehicle if it fails to function properly during normal use. An authorized EV Kia Dealer will remedy such failures to function properly at Kia’s expense, if
Dealer if warranty service is needed. This manual should remain with your Kia Vehicle if you sell it so future owners will have this information. Definitions As used in this manual (unless otherwise specifically stated): “Kia” means Kia Motors America, Inc., P.O.Box 52410 Irvine, CA 92619-2410, U.S.A., the distributor of Kia Vehicles in the .
warranty manual, Kia Motors America, Inc. (“Kia”) warrants that it will arrange for an Authorized Kia dealer at locations of its choice to provide for the repair of your vehicle if it fails to function properly during normal use. Authorized service facilities will remedy such failures to function properly at Kia’s expense, if you present your
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