Life Saving Rules - Nokia

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Life Saving Ruleswhere everyone goes home safely at the end of the day128/09/2020

Life Saving Ruleseveryone goes home safely at the end of the day01Introductions02Nokia Life Saving Rules03Nokia Values and Life Saving Rules04Zero Tolerance052Consequence & Reward 2020 NokiaCarla Ferreiracarla.ferreira@nokia.com

Not everyone has gone home safelyLife Saving Rules compliance analysisFatal, Critical and HiPo AnalysisLSR ollowed3 2020 Nokia2018Did know but not followed20192020 (YTD)Did Not know, not followed

Life Saving RulesSix simple safety rulesRoad SafetyAlways weara seat belt inANY vehicle.Do not drivedistracted or tired take a break everytwo hours.Always drive at asafe speed for road,traffic & weatherconditions. Do notexceed the speedlimit.Working at HeightAlways attachyourself and yourequipment whenworking at height.Always make surethat no-one entersthe space belowwhen you areworking at height.ElectricalDo not work live.Do not work onany electricalsystem unlessyou are trained.

Our ValuesEarning respect through health and safetyrespect5from our peopleRespect is about how we treat each other,and something we work hard to earn fromthose around us.By showing that we all take each others healthand safety seriously. We respect every personsright to refuse to do something that theybelieve is dangerous.from our customersfrom the outside worldBy making health and safety integral to how wedo business, by doing what we say we are goingto do, consistently.By being transparent and consistent and actingwith the highest levels of integrity at all times.Doing more that we have to, doing the rightthing. 2020 Nokia

Our ValuesHow our life saving rules apply in real life6respectrefusal to workRespect is about how we treat each other,and something we work hard to earn fromthose around us.Respect every persons right to refuse to dosomething that they believe is dangerous.better ways of doing thingswork life balancePeople who do the work know the job, theyunderstand the risks and often have the bestsolutions. If they suggest a better way of doingsomething, Respect their view, take the time tolisten and understand.A tired person is not a safe person. 2020 NokiaA mind that is worried about family does not makegood decision.A person rushing to finish a job to get home ismore likely to cut corners.

Life Saving RulesBasis for our decision makingNon-negotiables Nokia minimumexpectations in key riskareas are clear – we callthem “non-negotiable”for a reason. Challenging team mateswhen they are notfollowing theserequirements.728/09/2020Health and Wellbeing Working with eachother to balance highperformance andwellbeing. Make sure we respecteverybody’s right forsufficient rest,enabling us to makesafe decisions.ConfidentialThe right thing to do Treating everyone asan equal Nokia values are upheldat all times – everyone'ssafety is respected. Any behaviour thatcompromises your own,or other peoples’ health,safety or wellbeing isnot acceptable.

Zero Tolerance for not following Life Saving RulesNot just for those doing the work Following the rules. Saying “no” when something is dangerous.Clear on the reasons whythe rules are in place. Coach and encourage theright behaviour – praise the good. 8Challenging team mateswhen they are not doing the right thing.28/09/2020ManagingSupervisingDoing Take action when standards not met.Confidential Ensuring everyone knows what the rules are, have the training equipment and skills tofollow them. Nokia values are upheld at all times – everyone's safety isrespected.

Progression to fair and consistent consequencesImplementation steps to fair application of ment Make peopleaware that theycan be hurt. Provide peoplewith enough tounderstand ‘why’they need to dosomething in aparticular way. Make sure everyoneunderstands‘what’ and ‘why’. Apply consequenceswhen people know‘what’ and ‘why’. Make peoplerealise that thisis permanent andwill not change. Fair and consistentapplication. Make peopleaware of ‘what’they need to doto be stay safe.928/09/2020

Relationships between behaviour and action –We need to inspire good, not just penalise badPositive actions or outcomesConsequence for behaviourDeliberate action that hasresulted in the death orserious injury of peopleworking for Nokia.1028/09/2020Innovative, challenging actionthat has made Nokia a saferplace to work for a largenumber of people.Reward behaviourNegative actions or outcomes

Supplier Health and Safety Consequence ManagementMAKING CHANGEHAPPEN TOGETHERClear rules of the tolerance level of Nokia towards Health and Safety and Child LabourIncidentHiPo, Critical Injury,FatalityFailure of supplierto comply withNokia H&Srequirement.CardConsequenceNo cardNo consequenceYellow card1 yellow card warning3 yellow cards 1 redcardRed cardRed card means fulltermination of currentand further business.Note: Investigation will determine the degree of the supplier’s responsibility in having the controls in place.Red/Yellow Card will be issued if the supplier can be held as the main accountable for not having the H&S Requirements and controls in place.

Consequence Management Decisions basis3 point decisions for clarity and consistencyUnderlying principles of the Nokia Consequence Management Process Globally consistent, transparent and robust Only reviewed following completion of investigation – 3 month validity period The investigation will determine the degree of the supplier’s responsibility / controls in place and what action will be taken. Red card or yellow card will only be issued if the supplier can NOT demonstrate compliance to H&S or Child Labour Requirementsand having sufficient controls in place 1 yellow card warning, red card work cessation, 3 yellow cards red card1) Was the responsibility with the supplier? Had Nokia met our responsibility? If we have not fulfilled our responsibility orhave acted in a way that caused the supplier to not meet theirs, we cannotplace the consequence on the supplier.2) Did the supplier fail in that responsibility? If the expectation was clearly set, communicated and understood, the incidentor breach occurs due to the failure of the management on behalf of thesupplier, then the supplier has failed to meet that responsibility.3) Did the incident occur, significantly impactedby or potentially caused by the failure of thatresponsibility? There are often many factors in incidents, some that a supplier can control orinfluence, some that it cannot. If the failure directly lead to, or contributed tothe incident, then there must be consequences for that failure

Supplier Health and Safety Consequence ManagementBeing fair and consistentSupplier Consequence ManagementCards es reviewed622017no card2018yellow card2019red card

SummaryMaking sure everyone goes home safelyeveryday1428/09/2020Confidential Nokia 2014

Life Saving RulesWhere everyone goes home safely at the end of the day Life Saving Rules, 6 simple rules targeting the behaviours that we know, from experience would save lives. They have an active role in building a culture of high performance and integrity in Nokia. Everyone Nokia or Supplier employee is personally accountablefor following the rules and speaking up if a rule is violated. Everyone is responsible for leading with example promoting andenabling compliance with the rules. We enforce Life Saving Rules by applying consequence and rewards. Its all about living up to our values making sure everyone goes home safely at the end of the day.1528/09/2020

where everyone goes home safely at the end of the day16

for following the rules and speaking up if a rule is violated. Everyone is responsible for leading with example promoting and enabling compliance with the rules. We enforce Life Saving Rules by applying consequence and rewa rds. Its all about living up to our values making sure everyone goes h ome safely at the end of the day.

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The information contained in this user guide was written for the Nokia 3200 product. Nokia operates a policy of ongoing development. Nokia reserves the right to make changes to any of the products described in this document without prior notice. UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA