QX And QXS Getting Started Guide

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QX and QXS Getting StartedGuideThis document contains the following topics:QX and QXS Systems2Related Documentation2Systems and Included Hardware3Installation and Product Setup7Contacting Quantum Support13 2017 Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copiesor adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishableviolation of the law. Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXiV4000, DXiV-Series, FlexSpace, FlexSync, FlexTier, Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Qbrackets design), the Quantum logo, Quantum Be Certain (and the Q brackets design), Quantum Vision, Scalar,StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and design), vmPRO, and Xcellis are either registeredtrademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All othertrademarks are the property of their respective owners. Products mentioned herein are for identification purposes only andmay be registered trademarks or trademarks of their respective companies. All other brand names or trademarks are theproperty of their respective owners. Quantum specifications are subject to change.6-68386-01 Rev C, December 2017

QX and QXS SystemsQX and QXS SystemsThis Getting Started document provides an overview of setup tasks and shows where to find information oneach task.This information can be used for the following XS-648lQXS-456/QXS-656lStorNext QXS-1200 or QX-1200lStorNext QXS-2400 or QX-2400lStorNext QXS-5600Related DocumentationFor information aboutSeeWeb links to download Quantum QX and QXS Storage guides listedbelow, but not shipped with the productQX and QXS Documentation Sheet*Enhancements, known issues, and late-breaking information notincluded in product documentationQX or QXS Release NotesProduct overview and overview of setup tasksQX and QXS Getting Started GuideSite planning at your storage locationQXS Site Planning GuideRegulatory compliance and safety and disposal informationQX and QXS Series Product RegulatoryCompliance and Safety *Using a 12- and 24-drive rackmount bracket kit to install anenclosure into a rackQX/QXS 12- and 24-Drive RackmountBracket Kit Installation GuideUsing a 48-drive rackmount bracket kit to install an enclosure into arackQXS 48-Drive Rackmount Bracket KitInstallation GuideUsing a 56-drive rackmount bracket kit to install an enclosure into arackQXS 56-Drive Rackmount Bracket KitInstallation GuideQX and QXS Series Getting Started Guide2

Systems and Included HardwareFor information aboutSeeInstalling the front bezel on a QX and QXS systemQX and QXS Bezel Installation GuideProduct hardware setup and related troubleshootingQX and QXS Setup GuideUsing the CLI to configure and manage the productQX and QXS CLI Reference GuideIdentifying and installing or replacing CRUsQX & QXS CRU Installation andReplacement GuideEvents that the QX and QXS Series may report, and recommendedactions to take in response to those eventsQX and QXS Event DescriptionsReference GuideManaging a QXS system by using its primary web interface (V3), theDisk Management UtilityQXS Disk Management Utility UserGuide V3Managing a QX and QXS system by using its secondary webinterface (V2), the Disk Management UtilityQX and QXS Disk Management UtilityUser Guide V2Selecting the applicable host bus adapter (HBA) for the QXSsystemsQXS Interoperability Martix* Printed document included with productNote: For additional information, go to Quantum’s website.Systems and Included HardwareCaution: Retain original packaging materials for use with returns. For chassis returns, the mastercontainer must ship on a pallet (non-compliance could void warranty).Available SystemsTable 1 below provides the available QX and QXS systems supported.Table 1: Available QXS SystemsModelHost InterfaceDrivesForm FactorNumber ofControllersQXS-312/QXS-412CNC* or SAS3.5” LFF (12drives)2U122QX and QXS Series Getting Started Guide3

Systems and Included HardwareModelHost InterfaceDrivesForm FactorNumber ofControllersQXS-324/QXS-424CNC* or SAS2.5” SFF (24drives)2U242QXS-448/QXS-648CNC* or SAS2.5” SFF (48drives)2U482QXS-456/QXS-656CNC* or SAS3.5” LFF (56drives)4U562StorNext QXS-1200or QX-1200FC only3.5” LFF (12drives)2U122StorNext QXS-2400or QX-2400FC only2.5” SFF (24drives)2U242StorNext QXS-5600FC only3.5” LFF (56drives)4U562*CNC (converged network controller) allows for FC, iSCSI (10GbE), iSCSI (1 Gb) host interface connectionsusing SFPs.Note 1: Air management solution (AMS) inserts must be installed within the QXS-448 and QXS-648 chassis in theunpopulated drive slots to ensure system cooling.Note 2: The QXS-312/QXS-412 and QXS-456/QXS-656 systems can use hybrid sleds with the SFF drives for placementinto the LFF chassis.Note 3: When addressing drives within a system, the word drive(s) indicates HDDs or SSDs.RAID Chassis HardwareIf you purchased a RAID chassis, verify that you received the following hardware.ItemQuantityRAID chassis with the following components:- 2 controller I/O modules- 2 power supplies- 2 fan modules (56-drive system only)1Cat62Doc kit1QX and QXS Series Getting Started Guide4

Systems and Included HardwareExpansion Chassis HardwareIf you purchased a expansion chassis , verify that you received the following hardware:ItemQuantityExpansion chassis with the following components:- 2 expansion I/O modules- 2 power supplies- 2 fan modules (56-drive system only)1SAS cables (mini-SAS or HD mini-SAS)2Doc kit1Connectivity OptionsConnectivity options include the following hardware:lFC or iSCSI is selected using a connectivity option where the proper SFPs are selected.lConnectivity kit includes SFPs (for CNC) and cables.lAppropriate cables are also included in the connectivity option.Note: Mini-SAS or HD mini-SAS cables are shipped with the RAID chassis for the applicable SAScontroller I/O modules.Drive OptionsDrive options include the following hardware:lDrives do ship installed within the "classic systems" (QXS-1200 and QXS-2400).lDrives do not ship installed within the "transition systems" (QXS-1200 and QXS-2400).lDrives do not ship installed within any of the Hybrid QXS-3/4/6 Series systems.lDrives are selected separately.oLFF chassis supports LFF and LV2 sleds.oSFF accepts SFF sleds.oDrive types can be mixed.oSelf-encrypting drives (SEDs) are not supported in the QXS-312 and QXS-324 systems.oSEDs are supported in the QXS-412/424/448/456 and QXS-648/656 systems.Note: When addressing drives within a system, the word drive(s) indicates HDDs or SSDs.QX and QXS Series Getting Started Guide5

Systems and Included HardwareLicensingLicensing is as follows:lQ-Tools license ships with the following systems:oQXS-312 and QXS-324oQXS-412, QXS-424, QXS-448, and QXS-456oQXS-648 and QXS-656lQuantum's tiering license, Q-Tier, is not available for use with the QXS-312 and QXS-324 systems.lOther add-on licensing available separately.lSee licensing certificates and disk management utility guide(s) for more instructions.Locating System Serial NumberNote: If you need Quantum support, you will need your system serial number. Refer to ContactingQuantum Support on page 13.The system serial number is located on a label attached to the chassis (upper right-hand front corner, top ofthe chassis) as shown here, outlined in red (12-drive chassis shown):The following illustration provides a representative example of a serial number label on a chassis.QX and QXS Series Getting Started Guide6

Installation and Product SetupSystem serial number in the example: QTMCHOU-12345AB678Installation and Product SetupIntroductionQuantum assumes that the person using these instructions is qualified in the installation and servicing ofstorage products. If you need help, contact Quantum support, as detailed in Contacting Quantum Supporton page 13General InformationWhen contacting Quantum Support, you will be asked to provide the following information to open a supportcase: issue subject, detailed issue description, product type, serial number, part number, and system logs.To get logs, see the Disk Management Utility Users Guide.You must supply the following items if they are not present in your ship kit:lAntistatic protection devicesl#2 Phillips screwdriverlStraight blade screwdriverlTorque bit set (Torx T15 bit)QX and QXS Series Getting Started Guide7

Installation and Product SetupInstallation OverviewThe following table provides an overview of the product setup/installation tasks.StepTaskDocument Reference and Notes1Verify that the installation site meets product requirementsProduct Regulatory Compliance andSafety; Setup Guide Appendix B2Prevent electrostatic dischargeSetup Guide Appendix C3Install the controller enclosure and optional drive enclosures ina rack, and attach the enclosure bezela. Install the rail kit provided with the controller enclosureb. Install enclosures and secure them into the rackc. Install the drive modules into the enclosure(s).Instructions provided in therackmount bracket kitSetup Guided. Connect the enclosures.e. Install enclosure bezels4Install additional drives and options, including qualified SFPtransceivers5Connect power cords6Test enclosure connectivity7Connect hosts8Connect remote management hosts9Use the CLI to set IP values for controller network ports.*10Use the CLI to set the host interface protocol11Use the web-browser interface to update firmware12Use the web-browser interface and/or command line interface(CLI) to configure and provision the storage systemSetup GuideDisk Management Utility GuideNote: Might need to apply the proper profile set through a QSP13If licenses are required, complete the following:Disk Management Utility Guidea. Acquire the license authorization code(s) and file(s).b. Apply the license files.*If you cannot access the QX and QXS Setup Guide, use the following quick-reference information.QX and QXS Series Getting Started Guide8

Installation and Product SetupTerminal emulator settings to access the CLIDefaultusername,passwordController IP valuesDisplay settings: mode: VT100 or ANSI; font:Terminal; translation: None; columns: 80manage,!manageDefault values: controller A IP address10.0.0.2; controller B IP address;netmask; gateway settings: port: COM3 (for example);baud (bit/sec): 115,200; data bits: 8; parity:None; stop bits: 1; flow control: NoneSyntax to set IP values for controller A: set netip IP-address netmask subnet-mask gatewaygateway-address controller aImportant Firmware NotesNote: The firmware bundle for the QXS-312, QXS-324, QXS-412, QXS-424, QXS-448, and QXS-456systems is different from the QXS-648 and QXS-656 systems.Always check the release notes before installing firmware.Always update controller firmware when:lInstalling a new systemlAdding drive expansion(s)lReplacing a controller I/O module(s) or expansion I/O module(s)Note: Updating controller firmware with expansion I/O modules active ensures that the controllerfirmware and expansion I/O module firmware are at a compatible level.Firmware FilesIf you need to update firmware, make sure to download the firmware files from the Quantum website:1. Go to: Support Tab Download Software, Firmware, Drivers, and Documentation:QX and QXS Series Getting Started Guide9

Installation and Product Setup2. Select, StorNext Scale-Out Storage and StorNext Q-Series form the drop-down menus:Refer to the following documents and sections for firmware updates.lDisk Management Utility Guide V3, Updating controller module firmware sectionlDisk Management Utility Guide V2, Updating firmware sectionBasic Operations and TroubleshootingFor detailed information on troubleshooting steps and fault isolation, refer to the “Troubleshooting” chapterin the QX and QXS Setup Guide. Use “Appendix A LED description” for the location and definition of chassisLEDs.LEDs visible from the front, include:QX and QXS Series Getting Started Guide10

Installation and Product SetupLEDsDescriptionDefinition1Unit LocatorWhite blink — Enclosure is identifiedOff — Normal operation2Fault/ServiceRequiredAmber — OnEnclosure-level fault condition exists. The event has been acknowledged but theproblem needs attention.Off — No fault condition exists.3FRU OKGreen — OnThe enclosure is powered on with at least one power supply operating normally.Off — Both power supplies are off; the system is powered off.4TemperatureFaultGreen — OnThe enclosure temperature is normal.Amber — OnThe enclosure temperature is above threshold.QX and QXS Series Getting Started Guide11

Installation and Product SetupProvisioning the System/Storage ProfilesYou can provision your system by using one of the following methods:llUsing the One Button Configuration Feature: This feature is designed to set up drive profiles that makeefficient use of the number of drives and SSDs in the QXS systems. It provides a convenient method forcreating StorNext volumes. You will select the profile for the desired volume and click a button. Thefollowing events are triggered:lA RAID vdisk is created.lA volume or volumes are created.lThe logical unit LUN is mapped to the host ports.lA StorNext label is written to the volume(s) for the default profiles.lNew profiles can be created to meet customer needs/requirements.lA StorNext label is not written to new profiles.lNew profiles might issue a warning if the number of global spares is not configured.lStorNext default profiles do not use this functionality.lRefer to the disk management utility guide for information on global spares.Using the Provisioning Wizard: The Provisioning Wizard helps you create a vdisk with volumes and tomap the volumes to hosts.llBefore using this wizard, read documentation for your product to learn about vdisks, volumes, andmapping.Then plan the vdisks and volumes you want to create and the default mapping settings you want touse.Note: You must use the command line interface (CLI) to set up read cache for the QXS-312 and QXS324 systems.Refer to the QX and QXS CLI Reference Guide for additional information.One-button Configuration FeaturesThe One-Button Configuration is a feature that provides a:lUser-initiated one-button configuration for Quantum’s QXS arrayslQuick customer-initiated set-up of StorNext volumeslQuantum-exclusive featurelWBI to be used with the QXS systemslAll default profiles are StorNext profiles.lDefault profiles can be replaced as needed.QX and QXS Series Getting Started Guide12

Contacting Quantum SupportlNormally, default profiles are set up at installs.Table 2 below provides the One Button Configuration for the nine default storage profiles:Table 2: Storage Profiles veSystem48-DriveSystem56-DriveSystemsStorNext Metadata 1 1RAID1N/AYesYesYesYesStorNext Data 10 2RAID6256kYesYesYesYesStorNext Data 12 2RAID6256kNoNoNoYesStorNext Data 4 2RAID6256kYesYesYesYesStorNext Data 5 2RAID6256kYesYesYesYesStorNext Data 8 2RAID6128kYesYesYesYesStorNext MultiVolume 10 2RAID6256kYesYesYesYesStorNext MultiVolume 12 2RAID6128kNoNoNoYesStorNext ArchiveMultiVolume 10 2RAID6128kYesYesYesYesNote: The QXS system can use the nine pre-defined profiles if the correct number of drives areinstalled to support the RAID type.One-button Configuration DocumentsRefer to the following documents and sections for the provisioning process.lDisk Management Utility User Guide V3, Using the One Button Configuration sectionlDisk Management Utility User Guide V2, Using the One Button Configuration sectionContacting Quantum SupportMore information about this product is available on the Service and Support website atwww.quantum.com/support.QX and QXS Series Getting Started Guide13

Contacting Quantum SupportThe Service and Support Website contains a collection of information, including answers to frequently askedquestions (FAQs). For further assistance, or if training is desired, contact Quantum:North America1-800-284-5101 (toll free) 1-720-249-5700Europe, Middle East, and Africa (EMEA) 800-7826-8888 (toll free) 49-6131-3241-1164Asia Pacific (APAC) 800-7826-8887 (toll free) 603-7953-3010India000-800-001-6014 (toll free) 603-7953-3010For additional contact information:www.quantum.com/supportTo open a Service Request:www.quantum.com/osrFor the most updated information about Quantum Global Services, please visit www.quantum.com/support.QX and QXS Series Getting Started Guide14

2.Select, StorNext Scale-Out Storage and StorNext Q-Series form the drop-down menus: Refer to the following documents and sections for firmware updates. l Disk Management Utility Guide V3, Updating controller module firmware section l Disk Management Utility Guide V2, Updating firmware section Basic Operations and Troubleshooting

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