HindawiMathematical Problems in EngineeringVolume 2018, Article ID 5761287, 8 pageshttps://doi.org/10.1155/2018/5761287Research ArticleA Two-Step Resume Information Extraction AlgorithmJie Chen,1 Chunxia Zhang,2 and Zhendong Niu1,3,41School of Computer Science and Technology, Beijing Institute of Technology, Beijing 100081, ChinaSchool of Software, Beijing Institute of Technology, Beijing 100081, China3Beijing Engineering Research Center of Massive Language Information Processing and Cloud Computing Application,Beijing Institute of Technology, Beijing 100081, China4School of Computing & Information, University of Pittsburgh, Pittsburgh, PA 15260, USA2Correspondence should be addressed to Zhendong Niu; zniu@bit.edu.cnReceived 16 August 2017; Revised 26 February 2018; Accepted 26 March 2018; Published 8 May 2018Academic Editor: Thomas HanneCopyright 2018 Jie Chen et al. This is an open access article distributed under the Creative Commons Attribution License, whichpermits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.With the rapid growth of Internet-based recruiting, there are a great number of personal resumes among recruiting systems. To gainmore attention from the recruiters, most resumes are written in diverse formats, including varying font size, font colour, and tablecells. However, the diversity of format is harmful to data mining, such as resume information extraction, automatic job matching,and candidates ranking. Supervised methods and rule-based methods have been proposed to extract facts from resumes, but theystrongly rely on hierarchical structure information and large amounts of labelled data, which are hard to collect in reality. In thispaper, we propose a two-step resume information extraction approach. In the first step, raw text of resume is identified as differentresume blocks. To achieve the goal, we design a novel feature, Writing Style, to model sentence syntax information. Besides wordindex and punctuation index, word lexical attribute and prediction results of classifiers are included in Writing Style. In the secondstep, multiple classifiers are employed to identify different attributes of fact information in resumes. Experimental results on areal-world dataset show that the algorithm is feasible and effective.1. IntroductionThe Internet-based recruiting platforms play an important role in the recruitment channel [1] with the rapidgrowth of the Internet. Nowadays, almost every companyor department posts its job requirements on various onlinerecruiting platforms. There are more than one thousandjob requirements uploaded per minute in Monster.com(http://www.monster.com/). Online recruiting is immenselyuseful for saving time to both employers and employees.It allows the job seekers to submit their resumes to manyemployees at the same time without travelling to the officeand it also saves employees’ time to organize a job fair.Meanwhile, there are also many portals acting as a third-partyservice between job seekers and company human resources,so that lots of resumes are collected by these portals. Forinstance, LinkedIn.com (http://www.linkedin.com) has collected more than 300 million personal resumes uploadedby users. Because of the increasing amount of data, how toeffectively analyze each resume is a severe problem, whichattracted the attention of researchers.In the real world, job seekers usually use diverse resumetext formats and various typesetting to gain more attention.Lots of resumes are not written in accordance with a standardformat or a specific template file. This phenomenon meansthat the structure of resume data has a great deal of uncertainty. It decreases the success rate of recommending recruitswho meet most of the employer’s requirements and take uptoo much time of human resources to do job matching. Inorder to improve the efficiency of job matching, exploring aneffective method to match jobs and candidates is importantand necessary. In addition, the resume mining is also helpfulto do user modeling of the recruitment platform [2].According to its usage scenarios, personal resume datahas some properties as follows. First, job seekers write theirresumes with varying typesetting, but most of the resumesinvolve general text blocks, such as personal information,contacts, educations, and work experiences. Second, personal
2resumes share the document-level hierarchical contextualstructure [3], which is shared among different items in thecorresponding text block of each resume. The main reasonfor this phenomenon is that items in a text block sharingthe similar hierarchical information can make the wholeresume more comfortable for readers. Above all, a resumecan be segmented into several text blocks; then facts canbe identified based on the specific hierarchical contextualinformation.In recent years, many e-recruitment tools are developedfor resume information extraction. Although basic theoriesand processing methods for web data extraction exist, mostof the tools for e-recruitment still suffer from text processingand candidate matching with the job requirements [4]. Thereare three main extraction approaches to deal with resumes inprevious research, including keyword search based method,rule-based method, and semantic-based method. Since thedetails of resume are hard to extract, it is an alternative wayto achieve the goal of job matching with keywords searchapproach [3, 5]. Inspired by the way of extracting the newsweb page [6–10], several rule-based extraction approaches[11–13] treat the resume text as a web page and then extractdetailed facts based on the DOM tree structure. For thelast kind of methods, researchers treat the resume extractingtask as a semantic-based entity extraction problem. Someresearchers use sequence labelling process [14–17] or textclassification methods [18] to predict the tags for segmentsof each line. However, most of these methods strongly rely onhierarchical structure information in resume text and largeamounts of labelled data. In reality, learning of text extractionmodels often relies on data that are labelled/annotated by ahuman expert. Moreover, the more expertise and time thelabelling process requires, the more costly it is to label thedata. In addition, there may be constraints on how many datainstances one expert can feasibly label. More details aboutthese three kinds of methods will be introduced in Section 2.This paper focuses on the extraction algorithm that isproposed for resume facts extraction. Our contributions areas follows. (1) We propose a novel two-step informationextraction algorithm. (2) A new sentence syntax information,Writing Style, for each line in the resume is designed in thispaper. It is used to get semistructured data for identifyingthe detailed fact information. (3) We give an empiricalverification of the effectiveness of the proposed extractionalgorithm.The remainder of this paper is organized as follows. Therelated work about other methods on this problem is reportedin Section 2. In Section 3, the detailed processing steps andthe data pipeline used in our algorithm are described. InSection 4, we introduce what is the Writing Style and howto process and identify it. In Section 5, experimental resultsare presented and analyzed. Conclusions and future work areprovided in Section 6.2. Related WorksTo find relevant literature on e-recruiting and data miningfrom resumes, we summarized the methods of previousresearch and carefully selected the articles that are mostMathematical Problems in Engineeringrelevant to our research. According to the adopted features,there are three kinds of popular methods about resumeinformation extraction in previous research, which can bedescribed as follows.The first group of methods takes keywords retrieval inconsideration. In [3, 5], only the specific data are selectedto filter resume streams. Both of them aim to acceleratethe efficiency of search candidates for the job. Some of theimportant queries were created to filter the resume set sothat they can help to improve the work efficiency of the staff.Although these kinds of methods are easy to implement,the raw text content brings too many noises into the index,leading to low precision and unsatisfactory ranking results.The second group of methods based on the DOM (Document Object Model) tree structure, in which tags are internalnodes and the detailed text, hyperlink, or images, are leafnodes. Ji et al. [19] proposed a tag tree algorithm, in whichthey detected and removed the shared part among web pageswith the same template, and then the main text is retained.Also some other methods extract the knowledge with Regexrules from the HTML pages. Jsoup (http://jsoup.org) andApache POI (http://poi.apache.org) can be used to parseresumes that follow some specific template file. Jsoup is aJava library for working with real-world HTML. It providesa very convenient application interface for extracting andmanipulating data based on the DOM structure. Moreover,POI is a useful Java library for working with Office file,focused on extracting the file content. It is easy to createa specific program to extract the information from thoseresumes which follow the specific template file. In [20], thesystem performed the information extraction by annotatingtexts using XML tags to identify elements such as name,street, city, province, and email. These methods based ontemplate file with DOM tree are limited by human efforts.Since it is impossible to know how many groups of resumesfollow the same template, these methods are hard to scale outin big data.The third group of methods treats extracting knowledgeas a semantic-based entity extraction task. In [17], a cascadedinformation extraction framework was designed to supportautomatic resume management and routing. The first passis used to segment the resume into consecutive blocks withlabels indicating the information types. Then detailed information, such as Name and Address, are identified in certainblocks without searching globally in the whole resume. In[16], a system that aids in the shortlisting of candidates forjobs was designed. Their system integrates table analyzer,CRF predictor, and content recognizer into the whole partof parsing resumes. The layout of table cells in the file wasconsidered by the table analyzer, and the CRF predictorwas used to predict the label of the text sequence; then thecontent recognizer was used to mine named entities in thecandidate resume text. In [14], they proposed an ontologydriven information parsing system that was designed tooperate on millions of resumes to convert their structuredformat for the purpose of expert finding through the semanticweb approach. In [15], researchers presented EXPERT, anintelligent tool for screening candidates for recruitment usingontology mapping. EXPERT has three phases in screening
Mathematical Problems in Engineering3Raw textName: Allen YanGender: MalePhone: 1580133XXXXEducation Background:Edu1:Date: 2004/9/1–2008/6/1University: Tsinghua UniversityDegree: BachelorMajor: Computer ScienceWork1:Date: 2013/6/1–NowCompany: TencentPosition: Project ManagerWork2:Date: 2012/1/1–2013/6/1Company: BaiduPosition: Project Manger···Simple: Name(Gener)KeyValue: Phone: NumberKeyValue: Email: StringSimple: StringComplex: Date-Date, {University, Company},DegreeSimple: MajorAllen Yan(Male)Phone: 1580133XXXXEmail: allenXXXX@gmail.comEducation Background2004/9/1–2008/6/1, Tsinghua University,BachelorComputer ScienceWork Experience2013/6/1–Now, Tencent, Project ManagerProduct search and developmentdepartmentI am in charge of the department and doresearch in the user generate content.2012/1/1–2013/6/1, Baidu, Project MangerBusiness Search DepartmentMy duty is control the progress of our teamand the quality of the program.Origin File(Doc, Docx,Pdf, Htmletc.)Structured OutputSemi-structured OutputRaw Resume TextSimple: StringComplex: Date-Date, {Company, Software},PositionSimple: DepartmentSimple: StringComplex: Date-Date, {Company}, PositionSimple: DepartmentSimple: String···Identify thecompositionof each lineAdaptiveSegmentationText Block ClassificationSemistructureddataMultiplecategory textclassifierStructureddataResume Facts IdentificationFigure 1: The pipeline of our algorithm and an example.candidates for recruitment. In the first phase, the systemcollects candidates’ resumes and constructs ontology document for the features of the candidates. Job requirementsare represented as ontology in the second phase. And in thethird phase, EXPERT maps the job requirement ontologyonto the candidate ontology document and retrieves theeligible candidates. Tang et al. [21] also employ CRF as thetagging model. DOM tree structure is used to infer thehierarchical structure; then content features, pattern features,and term features are combined to train the model. UldisBojars introduced ResumeRDF (http://rdfs.org/resume-rdf)ontology to model resume. Further, he extended FOAF(http://xmlns.com/foaf/spec) to support more description ofresume. Chen et al. [18] proposed a framework based ontext classifiers, which are trained with data corpus from theInternet instead of manual annotation. However, these worksare limited by file formats and the huge human efforts, whichcost in labeling the sequence data for ontology, CRF, orsemantic web model.3. Two-Step Resume InformationExtraction AlgorithmIn this section, we first introduce the inputs, outputs, andthe architecture in our algorithm. Then, the pipeline of ouralgorithm is explained and an example is used to make it clear.The details of each part are shown after the pipeline.3.1. Inputs & Outputs. In this algorithm, we focus on extracting information without hierarchical structure information.The definition of Input and Output in our algorithm is asfollows.3.1.1. Input. Given a set of resumes, with different file types,such as doc, Docx, and pdf, those files will be processed byTika (http://tika.apache.org) to get the raw text, where tablelayouts, font type, and font colors will be removed.3.1.2. Output. The structured output resume data shouldcontain the facts about a person written in the resume file.Moreover, most of the personal facts should be stored in keyvalue pairs.The architecture of our two-step resume informationextraction algorithm and an example are shown in Figure 1.During the data pretreatment process, raw text content isextracted from the origin resume files, and some preparedprocessing work is used to clean data noises brought withTika, including remove images, background colour, andwatermark. In the first step, lines of the text are segmentedinto semistructure phase based on text block classification,which will be introduced in the next section. A multiple-classclassifier is used to predict the label for each phrase, such asuniversity, date, and number. We design a new feature, Writing Style, to model the syntax of each line. The Writing Stylefeature of each line is constructed with word index, punctuation index, word lexical attribute, and prediction results ofclassifiers. More details of Writing Style will be introducedin Section 4. In the second step, Writing Style is used toidentify the appropriate block of each semistructured textand identify different items of the same module. Meanwhile,
4Mathematical Problems in Engineeringname entities are matched to the candidates’ profile based onthe information statistics and phrase classifier.3.2. Text Block Classification. Text block classification isan important step in this extracting process because thefollow-up work is based on it. Most people like to writea caption at the beginning of each block, such as “Education,” “Project Experiments,” and “Interests and Hobbies.” In intuition, raw text of each resume can be separated into different blocks based on these words. However,there are lots of synonyms and word combinations whichbring a big challenge to build a dictionary to do keywordmatch.We defined three types of different lines to facilitate thefollow-up work as follows:(i) Simple means this line is a short text and may containfew blanks.(ii) KeyValue means this line follows the key and valuestructure, with comma punctuation.(iii) Complex means this line is a long text, which containsmore than one punctuation.These three types provide the basic sentence structurewhich is helpful to classify the block and further identify theblock with Writing Style.Each sentence with the 𝑆𝑖𝑚𝑝𝑙𝑒 tag is treated as oneword to compute its frequency in the whole dataset sincemost caption always occupies the whole line. A probabilityformula, used to find the potential caption words, is definedas𝑝 (caption𝑖 ) Countsentence𝑖Countresume,(1)where sentence𝑖 is the count of sentence 𝑖 appearing in thedataset and Countresume is the total number of the resumedataset. After removing stop words and some text modifier,the synonyms were easy to find and group into the differentcluster with different block’s title.3.3. Resume Facts Identification. Instead of labelling toomuch data, a lot of statistical work needs to be done forcollecting the name entity candidate keys, often shown in thetext with key-value pair as the attribute name. The similarityof the entity can help to do attribute cluster; then they can belabelled with the standard attribute name. For different blocksof the resume, we used the different corpus to train the textclassifier. And in our algorithm, the naive Bayes classifier isused to do text classification.The detailed process is as follows. First, each resumeis processed as Section 4.2 described. Second, those lineswith key-value structure are considered to be the candidate attribute. Third, after removing some noises in thetext, cosine similarity is computed based on 𝑇𝐹𝐼𝐷𝐹, andthe 𝐾𝑚𝑒𝑎𝑛𝑠 cluster algorithm shows the attribute cluster.Fourth, these clusters are matched to the profile attribute.Algorithm 1 summarizes the proposed text-free extractionmethod.(1) for each line lines do(2) if line match heuristic rules then(3)do operation(4) end if(5) end for(6) for each line lines do(7) find pattern of line(8) match the pattern to others(9) if match then(10)record the block(11) else(12)continue(13) end if(14) end for(15) record all blocks(16) for each block blocks do(17) match the name entities attribute(18) if match then(19)save the name entities(20) end if(21) end forAlgorithm 1: Extracting facts from raw resume text.4. Writing StyleIn this section, we will focus on the Writing Style feature,which is designed to model the syntactic information of eachsentence. Firstly we will give the definition of Writing Style.Secondly, how to process the raw resume text in practiceis described in detail, and three kinds of operations areproposed to aid segmenting the text. Thirdly, how to identifyeach sentence’s Writing Style is introduced.4.1. Definition of Writing Style. For each resume, there issome hidden syntax information about the structure, whichis different from the surface information, such as font size,font colour, and cells. Further, within the scenario of Chineseresume, spaces are used to separate different tags, which isa very clear Writing Style feature. In other words, everyonewho writes his/her resume will follow its local format, suchas “2005–2010 [company name] [job position],” “[companyname] [job position] [working time],” and “[university][major] [degree] [time range].” This local format forms thewriter’s Writing Style, and the writer will follow the sameformat during the same block, which is a kind of hiddensyntax information. Inspired by this, the Writing Style isdefined as follows and the samples of Writing Style are shownin the middle of Figure 1.4.1.1. Writing Style. The Writing Style includes the predictionof classification, the location, and the punctuation of phrasesin the line. It combines the predict results of text classifier andthe literal information. In other words, the Writing Style is akind of syntax feature about the structure of a line in a resume.4.2. Writing Style Processing. Due to the capabilities of Tika,the raw text is not in accordance with the original layout.
Mathematical Problems in Engineering5Table 1: Heuristic rules for cleaning data.Heuristic rulesMultiple continuous blanksValue pairBegin with date pairBegin with part of dateBegin with block key wordsBegin with commaShort text ends with re are a lot of noise among the lines in each text file, suchas continues blank, wrong newline, and the necessary spacemissing.Based on enough data observation about the raw text,three kinds of operation are defined as follows:(i) Merge means this line should be merged with the nextline.(ii) Split means this line should be split into two lines.(iii) Trim means the blanks in this line should be removed.Data cleansing rules are made for different lines in Table 1.4.3. Writing Style Recognition. After cleaning up the noiseof raw text, lines of resume text are prepared to identifythe Writing Style. A lot of name entities are collected,such as university name, company name, job positions, anddepartment, which are easy to extract from different mediaon the Internet. Some sample data, translated into English,are as shown in Table 2. The data used to train these classifiersis easier to obtain from the Internet. For example, universitynames can be easily obtained from the ministry of education’sofficial website, and job position names can be extractedfrom the portal of Internet-based recruiting platforms. Thesedata are used to train a basic multiclass classifier, includinguniversity name, job position name, department name, IDnumber, address, and date.With the help of classifier, each phrase in the line can gaina probability distribution on a different class. The position ofthe phrase, the symbols, and the probability are combined tobe the Writing Style of a line. For each line, we only detectwhether this line contains date entity or some basic entity likeuniversity name, job position, company name, or date. Eachline can be transferred into entities pattern mode, as shownin the middle of Figure 1.5. ExperimentsFor evaluating the performance of our algorithm, we testedit on a real-world dataset. Because the rule-based methodwill gain a full score of precision, we will not do experimentsabout it. Moreover, the generalization ability of rule-basedmethod is very bad. In other words, the experiments inthis paper focus on the free text extraction method, whichis worth evaluation and research. Comparative analysis iscarried out on the text block classification and detailedknowledge extraction on three modules including the education experience, work experience, and basic informationfor each resume. We compared the proposed framework withPROSPECT [16] and CHM [17], which also treat extracting asa nature language processing task as introduced in Section 2.5.1. Dataset and Measures5.1.1. Dataset. In order to verify the proposed algorithm, anexperiment was conducted involving fifteen thousandresumes in Chinese which provided by Kanzhun.com(http://www.kanzhun.com), the biggest company reviewwebsite in China, similar to Glassdoor (http://www.glassdoor.com). All the resumes are well labelled for informationextraction, including beginning position, end position, andattribute name of each tag. These resumes involve multipleindustries, and most of them are created by job seekers thatit is hard to find a common template to match. About tenthousand resumes were in Microsoft Word format and fivethousand in Html format. Apache Tika is used to parsethese documents in Word format and extract the wholetext without any visual format information. Jsoup was usedto parse those documents in HTML format and both theHTML tags and scripts were removed.5.1.2. Measures. Standard precision, recall, and 𝐹-measureare used to evaluate experimental results. Precision andrecall metrics are adopted from the IR research community.Precision reports how well a system can identify informationfrom a resume and recall reports what a system actually triesto extract. Thus, these two metrics can be seen as a measureof completeness and correctness. In order to define themformally, we define that #key denote the total number ofattributes expected to be filled about each resume and let#correct(#incorrect) be the number of correctly (incorrectly)filled attributes in the extraction results. 𝐹-measure is usedas a weighted harmonic mean of precision and recall. Thesethree metrics are defined as follows:#correctprecision #correct #incorrectrecall 𝐹 #correct#key(𝛽2 1) precision recall(𝛽2 precision) recall(2),where 𝛽 is set as 1 in our experiments and 𝐹-1 is used torepresent 𝐹 measure.The overlap criteria [16] (match if 90% overlap) was alsoused in our experiment to match ground truth with extracteddata.5.2. Evaluation of Text Block Classification. We extract fourmain blocks from each resume, basic information, education,work experiences, and self-evaluation things. As a result ofthat, the extracting algorithms focusing on the field of resumeare independent of the test corpus; we used the experimentresults from their paper directly. Moreover, only two blocks’
6Mathematical Problems in EngineeringTable 2: Data Samples of multiclass classifier.University nameTsinghuaPeking UniversityBeijing Institute of TechnologyShandong UniversityNorth China Electric Power UniversityCompany nameBaiduDiDiSan Kuai TechnologyTencentAlibabaTable 3: Education block 9020.921CHM0.710.770.73Our approach0.9120.7010.792Job position nameJava DeveloperSalesSystem AdministratorTest EngineerSupply Chain Solution ArchitectTable 6: The results about education extraction.Module nameSchool nameDegreeMajorGraduation .8910.877𝐹-10.8980.8790.8400.817Table 4: Work experiences block .7800.785Our approach0.8730.7200.789Table 5: Basic info block .804Our approach0.9230.750.823data were provided by these two models; we compared them,respectively.Table 3 shows the results about education block classification, Table 4 shows the results about work experiences block,and Table 5 shows the results about basic info block. Fromthe results, we can get an overview of the resume datasetthat most resumes can be detected by our approach andthe precision and the recall are acceptable. The PROSPECT’sprecision and recall are higher than our free text extractionmethod in the education block classification; the main reasonis the difference of application scene. The application sceneof PROSPECT focuses on the resumes of software engineerswith IT professionals, but there is no qualified professionalin our application scene. Resumes of IT professionals alwayscover a limited major, which help to increase the precisionand recall of the classifier. This is a kind of classificationadvantage for them. When facing the work experience block,this kind of advantage is very small, which explain the reasonfor low precision and recall.5.3. Evaluation of Resume Facts Identification5.3.1. Extraction Results on Education Experience Module.Table 6 shows the extraction results about education module.Since the school name and degree are relatively fixed, theprecision of them is high. However, the text format forthese is more than others; for example, the school name hasTable 7: The results about work experience extraction.Module nameCompany nameJob titleDescriptionWork .7900.878𝐹-10.8590.8400.8610.844abbreviations and some other names which are known bypeople. The name of majors may be different in differentuniversities, and this is hard to prepare the prior data. Thetext format of graduation time is totally out of control becausethere are so many possibilities, such as 1985-11-04, 1989/4/2,and 15/01/12.5.3.2. Extraction Results on Work Experiences Module. Theresults of detailed knowledge extracted from work experiments are shown in Table 7. Most job seekers write the fullname of employer company or its famous website, whichprovided enough information to match this word to be acompany name, while the name of job title is hard to identifybecause it depends on the industry of company.A different company may use different job titles for thesame position at the same level, which is harmful to trainingtext classifier. The description is made up of sentences aroundthe details of work in the ex-employer company. It is easy tofind these description sentences because the successive linesare always full of kinds of symbols and the length is longerthan others. But the beginning and ending of description arehard to determine; the line next to the end of descriptionalways is the beginning of next work experience item. Thereason for low precision about work time is the same asgraduation time.5.3.3. Extraction Results on Basic Information Module.Table 8 shows the details of specific values in the basicinformation. From the table, we know that most resumescontain the name and email information, which is consistentwith our intuition since job seekers must leave their contact
Mathematical Problems in Engineering7Table 8: The results about detailed basic information extraction.Item nameNameEmailOther basic 30.843Education website which is official and well prepared. We prepared seven classifiers for different blocks, including personname block, phone number, address, university, job position,certificate, and technology skill. Each training instance takes1.5 hours on average; that is, the whole training dataset costus 10.5 hours in total.5.4.1. Discussion. From the experimental results above, thevalues of precision and recall are competitive to thosecomplex m
Two-Step Resume Information Extraction Algorithm In thissection,we rst introducethe inputs, outputs,and thearchitectureinouralgorithm.e n,thepipelineofour . extraction,includingbeginningposition,endposit
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