Honeywell Software Manager User Guide

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Honeywell Software Download ManagerUser GuideCopyright 2015 Honeywell International Sàrl. All rights reserved.This source code and the information herein are proprietary to Honeywell and are considered to be the trade secrets and/orconfidential information of Honeywell. Reproduction, distribution or use of this source code, in whole or in part, isforbidden except by the express prior written permission of Honeywell. All proprietary notices must be reproduced in anycopies authorized by Honeywell. Legal rights of Honeywell in this software are distinct from ownership of any medium inwhich the software is embodied. The information in this software is subject to change without notice from Honeywell.

About the Honeywell Software Download ManagerHoneywell Software Download Manager is designed to enable easy download of files from the Honeywell Process website andinstallation of the same on your local machine. It also facilitates reliable and easy download of large files supplied byHoneywell. The Download Manager has an easy to use interface that displays the status of the download. You may suspend theactive downloads or resume downloads that have failed.The base code for the download manager is extracted for open source and aligned it inline to the Honeywell requirement withfew extracts from the whole componentsHere are the details of the open source extractMulti-thread C# Segmented Download Manager : ib 0.85.5 : http://icsharpcode.github.io/SharpZipLib/Tabstrip : http://tabstrip.codeplex.com/Dashboard View - Honeywell Software Download Manager windowThe Download Manager Window shows the download files and information about your downloads in number of columns. Thestandard toolbar above the download list helps you manage your downloads.Copyright 2015 Honeywell International Sàrl. All rights reserved.

Copyright 2015 Honeywell International Sàrl. All rights reserved.

The table below describes the Honeywell Software Download Manager window's columns.ColumnDescriptionFileThe name of the file will be displayed in this column along with the status of thedownloadingDisplays the size of the download fileShows the current file size already downloaded to the destinationShows the percentage of file size downloaded to the destinationSizeStatusProgressDownload Status IndicatorsThe download status is displayed in the Status column. The table below describes the different status that the DownloadManager displaysStatusDescriptionDownloadingWhen the file is currently downloading the progress displays the % incrementing underprogress column. The status column indicates the size of the file downloadedPauseWhen the pause option is selected. The download is paused till the next action is taken.CompletedProgressThe download has completed. Once completed, the file is available in the specifieddownload location. If the location is not set, you will find the file in the system defaultlocation. The % of file download indicates 100%Shows the percentage of file size downloaded to the destinationError occurredAn error occurred while downloading. Possible reasons for error include:1.2.3.4.5.User might not have the right privileges to the download page.The browser setting is preventing pop-up alerts and does not allow user to startdownload.The system does not have proper administrative privileges while trying todownload using Chrome or Firefox.The maximum number of downloads have been used.No Internet connectivity or inadequate bandwidth for downloadCheck on FAQ for more information about errors or contacthpsweb@honeywell.comFrequently Asked QuestionsFrequently Asked Questions are available on the download page below the download software section. If you do not find ananswer to the question you have, please contact our support functions hpsweb@honeywell.comInstalling the Honeywell Software Download ManagerThe installation of Honeywell Download Manager requires administrative access to your computer. You will have to close allopen browser windows after the installation.The download manager is well supported to install using Internet explorer, when you have limited administrative rights on yoursystem. Other browsers Chrome and Firefox are also supported. Chrome and Firefox require administrative rights to run theCopyright 2015 Honeywell International Sàrl. All rights reserved.

download manager. In case you encounter issues with Chrome or Firefox, please refer to Download Errors with Chrome &Firefox for resolution stepsYou may be asked to update the .Net frame work based on your operating system version while installing. If your systemprompts for an update of the .Net Framework when you initiate the download manager installation, install the same.To install the Download Manager, do the following:1.On the web mail received from Honeywell , click on the links referenced with the product2.You will be directed to the HoneywellProcess.com Log on page where you will have to enter the registered user nameand password, else click on register to create new profile, fill in the required details and submit3.Once you have the valid username and password, the download page appears for downloading the Installer andsoftware4.On the Download Web page, click5.You will find the installer save to your laptop/desktop.6.Double click on the installer and follow the steps for installation of the download manager7.Close the browser window and proceed with the Software download stepsto start the downloaderSoftware download Steps1.Open the mail that you received from Honeywell.2.Click on the link beside the product3.You will be directed to the HoneywellProcess.com Log on page where you will have to enter the registered user nameand password, else click on Register to create new profile. Complete the details and click Submit.4.Once you have a valid username and password, the download page appears for downloading the Installer and thesoftware.5.Click on the link under the “Software Available for Download” on, this will enable to open the download managerwith the software to download . If the download manager is not installed you will have to follow the steps for theinstalling the download manager by clicking on.6.The download manager appears with the download started. You can use the operation of Pause, Start whiledownloading.Copyright 2015 Honeywell International Sàrl. All rights reserved.

Features of Download Manager Starting a new downloadWhen you click the software link on the download page, the “Software Available for Download” on, willpop up with an alert asking you to confirm the download. This might take a little while to start to complete theauthentication. This delay may vary depending on the type of browser you are usingInternet Explorer Experience – Start DownloadGoogle Chrome Experience - Start DownloadFire fox Experience - Start Download Remove a downloadTo remove the selected item from the list of downloads, click Remove Pausing / suspending a downloadTo temporarily stop the file download until the start option is selected, click the Pause option. If you need to pausemore than one download, select the files by pressing Ctrl and select the files from the list and click Pause. Change location of downloadLocation option enables user to change the path of the download files, The setting for the file path is required to bemanually done before initiating the download. If the path is changed during the download, it will take the changedpath for the next download. It will not impact the current download nor the path of its downloads. Monitoring the downloadProcess column helps to monitor the download. The % complete for each download is displayed. On the other handthe status of the download can be viewed with the action being paused (Example: start, Pause, Remove) appendedwith file name as (Downloading if it downloading, Pause if is suspended, Completed if the download is complete. Completion of the downloadThe completion of the download is indicated with the progress column showing as 100% and file status as completed.Copyright 2015 Honeywell International Sàrl. All rights reserved.

Download Errors with Chrome & FirefoxDownloading error might be seen with chrome or Firefox if the user does not have proper Administrative privileges.Login pageCopyright 2015 Honeywell International Sàrl. All rights reserved.

Download Page ( Latest Version)This is revised screen of the download page with additional fields and icons. Please refer this as the downloadpage in the subsequent screensCopyright 2015 Honeywell International Sàrl. All rights reserved.

Installing Download Manager(Additional reference while installing the download manager)Honeywell Software Download – Download Manager - Installation6Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Remove a download itemHoneywell Software Download Manager – Remove FunctionalityClick“Remove”Click “Yes” to removeSelected downloads1Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Pausing / suspending a downloadHoneywell Software Download Manager – Pause FunctionalityClick “Pause” to pausethe download1Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.Note: Select the file thatshould be paused andclick on pause.

Changing the path for the downloadThe settings to change the path for the download have to be manually done before initiating the download.If the path is changed during the download, the new path is used for the next download. This does not impact the currentdownload nor does the location of the download.An alert to change the location of the download is made to prompt to the user for selecting the new download location whileinitiating the software downloadHoneywell Software Download Manager –Location ChangeNote : The setting for file location will haveto be done manually before the downloadis initiatedClick “settings” to changethe“Download location”1Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.If the location is changed during thedownload run, it will take the locationchanged path for the next download. It willnot impact the current download nor thelocation of it download

Copyright 2015 Honeywell International Sàrl. All rights reserved.

Monitoring the downloadHoneywell Software Download – Honeywell Software Download ManagerClick “Start” to startthe download whichwas pausedDownload in Progress1Honeywell ConfidentialCompletion of the downloadHoneywell Software Download Manager – CloseClick on Close “X”1Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.Click “Yes” to close thedownload Manager

Functional flow - with Internet ExplorerStep -1Step -2Copyright 2015 Honeywell International Sàrl. All rights reserved.

Step -3Honeywell Software Download – Without Installation of Download ManagerIf you click the file withoutInstalling the DM2Honeywell ConfidentialStep -4Honeywell Software Download – Download PageClick here to Download& install DownloadManager3Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step -5Step - 6Honeywell Software Download – Download PageA Zip file Name HoneywellSoftwareDownlaoderSetup will be downloaded to“Downloads folder on the client systemExtract Zip fileInstall by double Clicking on Exe fileShort Cut Icon gets created in clientDesktopFile Structure created under “program files/Honeywell/Honeywell Software downloader5Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step – 6.1 ( Additional reference while installing the download manager)Honeywell Software Download – Download Manager - Installation6Honeywell ConfidentialStep - 7Copyright 2015 Honeywell International Sàrl. All rights reserved.

Step – 8Step - 9Honeywell Software Download – Download LocationNote : Please note that location for thedownload will prompt every time a newsoftware download initiated9Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step 9.1Honeywell Software Download – Download Location10Honeywell ConfidentialStep - 10Honeywell Software Download – Honeywell Software Download ManagerDownload in Progress13Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Functional flow - with ChromeStep -1Step -2Copyright 2015 Honeywell International Sàrl. All rights reserved.

Step -3Honeywell Software Download – Download Page4Honeywell ConfidentialStep – 4Honeywell Software Download – Without Installation of Download Manager5Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step-5Honeywell Software Download –Installation of Download Manager (Chrome Browser Used)Click here to Download& install DownloadManager6Honeywell ConfidentialStep-6Honeywell Software Download – Download PageA Zip file Name HoneywellSoftwareDownlaoderSetup will be downloaded to “Downloadsfolder on the client systemExtract Zip fileInstall by double clicking on Exe fileShort Cut Icon gets created in clientDesktopFile Structure created under “program files/Honeywell/Honeywell Software downloader7Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step-6.1 (Additional reference while installing the download manager)Honeywell Software Download – Download Manager - Installation6Honeywell ConfidentialStep-7Honeywell Software Download – Download Page – After Downloader InstalledClick OKClick here to downloadthe file9Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step - 8Honeywell Software Download – Download Page – On Click for Software downloadClick Launch ApplicationFor downloading the file inHoneywell download Manager10Honeywell ConfidentialStep-9Honeywell Software Download – Download LocationNote : Please note that location for thedownload will prompt every time a newsoftware download initiated9Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step-10Honeywell Software Download – Honeywell Software Download ManagerDownload in Progress13Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Functional Flow – with FirefoxStep -1Step -2Honeywell Software Download – Login (Mozilla Firefox Browser Used)Login with username andpassword3Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step -3Step - 4Honeywell Software Download – Without Installation of Download Manager (Mozilla Firefox Browser Used)If you click the file withoutInstalling the DM5Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step -5Honeywell Software Download – Installation of Download Manager (Mozilla Firefox Browser Used)Click here to Download& install DownloadManager6Honeywell ConfidentialStep-6Honeywell Software Download – Download PageA Zip file Name HoneywellSoftwareDownlaoderSetup will be downloaded to “Downloadsfolder on the client systemExtract Zip fileInstall by double clicking on Exe fileShort Cut Icon gets created in clientDesktopFile Structure created under “program files/Honeywell/Honeywell Software downloader7Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step- 6.1 (Additional reference while installing the download manager)Honeywell Software Download – Download Manager - Installation6Honeywell ConfidentialStep -7Honeywell Software Download – Download Page – (Mozilla Firefox Browser Used)Click here to download thefiles9Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step -8Honeywell Software Download – Download Page – (Mozilla Firefox Browser Used)Click Ok toProceed10Honeywell ConfidentialStep -9Honeywell Software Download – Download Page – (Mozilla Firefox Browser Used)Click Ok toProceed10Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Step -9 .1Honeywell Software Download – Download LocationOn Click on “ Yes” Chooselocation for download andclick “ Ok”12Honeywell ConfidentialStep -10Honeywell Software Download – Honeywell Software Download ManagerDownload in Progress13Honeywell ConfidentialCopyright 2015 Honeywell International Sàrl. All rights reserved.

Troubleshooting Error while downloading using Chrome / Firefox as the browserIf you encounter any errors while downloading especially with Chrome or Firefox, run the download manager with adminprivileges.The below scenarios might be seen1.You have clicked the download link but will not be seen on the download manager. This means that chrome or Firefoxdoes not have the admin right. Please follow the below steps, get back to download page and click on download linkagain.2.Using Chrome/ or Firefox browsers, if user does not have sufficient privileges when attempting download, a message,“download manager crashed “is displayed. (i.e. Honeywell Software Downloader has stopped working)Copyright 2015 Honeywell International Sàrl. All rights reserved.

Please follow the steps below in that kind of scenarios1.2.Right click on the Download Manager IconSelect Propertiesseen on the desktopCopyright 2015 Honeywell International Sàrl. All rights reserved.

3.Select Compatibility and check the option run this program as an administrator.4.5.Click on Apply and then click OK to confirm.Go back to you browser window and try downloading now.Copyright 2015 Honeywell International Sàrl. All rights reserved.

Pause When the pause option is selected. The download is paused till the next action is taken. Completed The download has completed. Once completed, the file is available in the specified download location. If the location is not set, you will find the file in the syste

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