CERTIFICATION - Creatio Academy

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CREATIO CERTIFICATIONCREATIO ANALYSTCREATIO DEVELOPERBasicAdvancedBasicAdvancedFor implementation specialists,analysts, presale engineersand CRM coordinatorsFor developersof project solutions and productson Creatio platform Analysts and developers in SMALL to MIDDLE segments require a Basic Certificate. Implementation specialists in CORPORATE and ENTERPRISE segments require an Advanced Certificate.Advanced Developer Certificate is required for obtaining development consultations from support.Certification processconsists of a practical assignmentand an online exam (1 hour)The exam is conducted individuallyby an Academy trainerduring an appointed certification sessionThe certification processinvolves several stages:Registration and payment1Conducting the exam2Obtaining and completingthe practial assignment34Obtaining the certificateCertification sign-upGo to https://academy.creatio.com/certification, choose a day and time slot, then go to the payment page and pay for certification. You will receive aconfirmation email once the payment has been processed.

CREATIO ANALYST CERTIFICATIONCreatio Analyst Certificate is required for implementation specialists, analysts, presale engineersand CRM coordinators1. INDIVIDUALPRACTICAL ASSIGNMENTAfter registration, the applicant receives a practicalassignment (“homework”) 7 calendar days before theappointed certification time.2. TESTINGThe applicant receives a direct link to an online certificationtest. The test results are recorded and saved automatically.Test questions cover the following topics:f Chosen Creatio product: Sales, Marketing, or ServiceThe practical assignment tasks marked with asterisk* arerequired for the Advanced Certificate only. The applicantmust implement the practical assignment tasks on aseparate demo site prior to the exam.f Creatio Marketplacef Creatio licensing modelsf Creatio integration featuresf Object models and relational databasesSuccessful completion of the practical assignment requiresknowledge of the following topics:f Adding sections and workplacesf Setting up business rulesf Editing existing sectionsf Creating detailsf Editing existing detailsf Creatio architecturef Delivery managementNote that the test questions will refer to the most completeedition of the chosen Creatio product. For example, if thechosen product is Sales Creatio, the questions will coverSales Creatio, enterprise edition.The time limit for testing is 20 minutes.f Setting up permissionsf Inheriting permissionsf Adding columns to listsf Creating dashboardsf Setting up report templates (MS Word or Fast Report)3. INTERVIEWf Setting up filters and foldersThe trainer asks the applicant a series of open-endedquestions in the field of Creatio implementation andbusiness analysis. The trainer grades the answers andinforms the applicant about the interview results.Practical assignment presentationInterview questions cover the following topics:f Creating unstructured processes (cases)f Creating BPMN processesApplicants begin the certification exam withthe presentation of the completed practical assignment.Applicants who have not completed their practicalassignment will instantly fail the exam.The time limit for the practical assignment presentation is30 minutes.f Creatio business modellingf F ormulating the scope of an implementation project and gatheringrequirementsf Project troubleshootingThe time limit for the interview covers all the exam timeremaining after the practical assignment presentation andtesting, but no less than 30 minutes.

CREATIO DEVELOPER CERTIFICATIONCreatio Developer Certificate is required for specialists who develop project solutions and general productson Creatio platform1. INDIVIDUALPRACTICAL ASSIGNMENTAfter registration, the assignment is provided to theapplicant 7 calendar days prior to the appointedcertification time.The practical assignment tasks marked with asterisk* arerequired for the Advanced Certificate only. The applicantmust implement the practical assignment tasks ona separate demo site prior to the exam.Successful completion of the practical assignment requiresthe following skills:f A bility to develop independently (without assistance from a team leador tech lead)f Client- and server-side debuggingf Knowledge of Creatio’s native development and customization toolsPractical assignment presentationApplicants begin the certification exam with thepresentation of the completed practical assignment.Applicants who have not completed their practicalassignment will instantly fail the exam.The time limit for the practical assignment presentation is35-40 minutes2. TESTINGThe applicant receives a direct link to an online certificationtest. The test results are recorded and savedautomatically.Test questions cover the following topics:f Creatio platform architecture and development basicsf Creatio customization toolsf Client- and server-side developmentf Client- and server-side debuggingThe time limit for testing is no less than 45 minutes

CERTIFICATION PROCEDUREREMOTE CERTIFICATIONRemote certification procdurePrior to the certification, the applicant receives an email with detailed instructions and a link to the online certification. If the certification payment is notmade within 5 working days after the registration day, the certification enrollment will be canceled. The applicant can reschedule a booked certification,but no later than 10 calendar days before the appointed certification time slot. Note that the certification payment will not be refunded in the case ofa no-show.f The certification is conducted via a Zoom (https://zoom.us) meeting.f During the certification, the applicant shares their screen with the trainer.f The applicant’s web camera must be on during the certification.f During the certification, both the screen sharing feed and the applicant’s web camera feed will be recorded.f Creatio Development certification (Basic and Advanced) requires the latest version of Creatio Sales Enterprise deployed as a development environment.f T he applicant must take the certification alone in a separate room with no additional computers or mobile devices. The trainer reserves the right to reschedule the certification ifthe applicant’s setup does not meet these requirements.On the day and time of the certification, the applicant connects to the online resource and performs a checkup:f Audio and video connection checkf Verification of the applicant’s IDf Demonstration of the applicant’s environment and verification of its readiness according to the requirements mentioned above

CERTIFICATION PROCEDUREON-SITE CERTIFICATIONOn-site certification guidelines:f The certification takes place at a designated venue.f The applicant must bring their own laptop, unless the certification invitation explicitly states otherwise.f Creatio Development certification (Basic and Advanced) requires the latest version of Creatio Sales Enterprise deployed as a development environment on the applicant’s laptop.f An appointed trainer or other appointed Creatio employee must be present in the venue throughout the certification.The applicant must not use any of the following during the certification:f Printed materialsf Eelectronic devices (other than those foreseen by the certification guidelines)f Prompts from other applicants* Violating any of these limitations will automatically fail the certification.RECERTIFICATIONCreatio recertification policy ensures that all certified specialists maintain their proficiency. To recertify, the applicant must pass a certificationexam before the expiration date of the current certificate. Applicants with a Basic Certificate cannot upgrade to an Advanced Certificate as partof a recertification. The recertification exam does not include an individual practical assignment. If a certificate holder fails to recertify before thecertificate’s expiration date, the current certificate becomes void. There is no grace period after the revocation of an expired Creatio certificate.RESCHEDULING AND CANCELLING THE CERTIFICATIONAn applicant can reschedule or cancel a booked certification no later than 10 calendar days before the appointed certification time slot.Canceling a certification less than 10 days before the appointed time slot will not refund the certification payment.CERTIFICATION RESULTSThe applicant must score no less than 85% to obtain a certificate. The certificate is valid for 1 year from the certification date.Less than 85%Caerification failed 85%Creatio reserves the right to make changes to certification procedures and policies without advanced notice.Certification is carried out according to the procedures and policies that are in force at the time of registration. 85% and moreCertification successful

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CREATIO CERTIFICATION CREATIO ANALYST Basic Advanced Basic Advanced CREATIO DEVELOPER Certification process consists of a practical assignment and an online exam (1 hour) The exam is conducted individually by an Academy trainer during an appointed certification session The certification process involves several stages: Registration and payment Obtaining and completing the practial assignment .

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