Ambience Hospitality, LLC

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Ambience Hospitality, LLCProfessional Management Services

Ambience Hospitality, LLC8411 Firestone Lane NE, Suite BAlbuquerque, NM 87113Phone: cehospitality.comEstablished in 2005, Ambience Hospitality is now a leading management company ofpremium select-service and full-service hotels in New Mexico. Ambience Hospitality’ssuccess begins with our intimate understanding and detailed knowledge of each brand'soperational and quality standards. We then strive to exceed those standards with unfailingconsistency, resulting in award winning hotels with both operational and fiscal success.Franchise RelationsThe Ambience Hospitalitymanagement team has developed strong relationships with the leading lodgingfranchisors, including Hilton Worldwide, InterContinental Hotels Group, WyndhamHotels, and Best Western. We are able to react to local market conditions byseeking the franchise brand needed to enhance a particular hotel's location andmeet the needs of the market. We have proven our abilities in smallercommunities in New Mexico and Texas, as well as major metropolitan area.Property ManagementAmbience Hospitality brings a proven level of talent and skill to the hospitality industrywith an unparalleled record of success. As a result, we have steadily grown to be oneof the largest independent hotel management companies in New Mexico. We havedemonstrated that our successful property management system begins with thebasics: ensuring the grounds are maintained and manicured, maintaining the highestlevel of cleanliness possible, hiring and training associates who have a genuine desireto provide exceptional service, maintaining effective cost control practices, andkeeping all equipment in peak operating condition.

RevPAR GrowthWe are committed to an intensefocus on revenue maximizationand occupancy growth toeffectively achieve growth inRevenue per Available Room(RevPAR),andconsistentlysucceed in excess of thecompetitive hotels in our variousmarkets.Asset ManagementWe strive to maintain our hotelsin the best possible physicalcondition. We do this through ahighlyeffectivepreventivemaintenance program for allguestrooms, public areas andheavy equipment maintenance.We conduct structured propertyvisits and internal auditsspecifically tailored to assess theasset maintenance at each hotel.Cost lyadvancedtoolsandmeasurements to monitor andestablish effective practices tomanage costs unique to eachhotel and location.Guest SatisfactionProviding exceptional guestservice is a critical element in thehospitality industry. We arecommitted to our goal for eachof our hotels to score in the top10 percent of the brand serviceranking. Achieving this goalstarts with hiring motivatedpeople and giving them theknowledge, tools, resources andtraining they need to meet orexceed guest expectations. Thispractice has resulted in over 75%ofourhotelsreceivingrecognition awards from theirrespective brands and otherindustry leaders. Many of theseproperties received multiple highlevel awards.

Awards & AchievementsCompany Awards General Managers to Watch—Edgar Gomez 2019 (Hotel Management Magazine)General Managers to Watch—Justin Jones 2019 (Hotel Management Magazine)Top Third Party Hotel Management Companies (Hotel Management Magazine)Top Hotel Development Companies 2019 (Hotel Management Magazine)Family Friendly Companies—Silver Award (New Mexico Family Friendly)Managed Hotel Awards Limited Service Hotel of The Year 2019 Winner—Holiday Inn Express & Suites,Portales (New Mexico Hospitality Association)Limited Service Hotel of The Year 2018 Finalist—Hampton Inn, Deming (NewMexico Hospitality Association)Connie Award—Hampton Inn, Deming (Top 10 Hampton Inns, by Hilton Worldwide)Lighthouse Award—Hampton Inn, Lordsburg (Top 5% of Hampton Inn Brand, byHilton Worldwide)Circle of Excellence—Hampton Inns, Deming & Lordsburg (Top 10% of HamptonInn Brand, by Hilton Worldwide)Wall of Fame—Hampton Inns, Deming & Lordsburg (Top 15% of Hampton InnBrand quarterly, by Hilton Worldwide)Newcomer of the Year—Holiday Inn, Roswell (By Intercontinental Hotels Group)Certificate of Excellence—All Properties (By Tripadvisor.com)Insiders’ Choice Award—Hampton Inn, Lordsburg (By Expedia, only 250 hotelsworldwide each year)Most Improved – Best of the Best—La Quinta Inn & Suites, Monahans, TX (By LaQuinta)Movers and Shakers – Most Improved – Problem Resolution—Hampton Inn,Lordsburg (By Hampton Inn)

PropertyManagementProperty and Real Estate ManagementOur company focus extends to all forms of hospitality and propertymanagement. Ambience Hospitality property and real estate managementprovides a professional property management service that involvesmanaging commercial properties including; office buildings, shoppingcenters, and retail space. You will find Ambience to be an exceptionalpartner in managing your assets with regular property inspections andtimely repair services when needed.

Management TeamThe Ambience Hospitality management team provides positive andprofessional hotel management services with over 100 years of combinedhospitality experience. We focus on maximizing revenue whilemaintaining the highest level of quality to ensure the greatest guestexperience and satisfaction possible. We provide a hands on approachwith each hotel to maximize efficiency and develop new sales strategieswithin each unique market. Associates of our hotels enjoy safe andhealthy work environments. We believe maintaining healthy employeerelations in an organization are a pre-requisite for organizational success.

Corporate LeadershipDinesh Kumar, CHO, CHIAPresident, Chief Executive OfficerOur President, CEO, and leader is Dan Kumar, anentrepreneur, hotelier, and real estate developer. Heis highly experienced in development, construction,acquisitions, renovations, property improvementplans (PIP), and financing, as well as revenuemanagement and general management. Hishospitality experience covers more than 25 years inNew Mexico and he has extensive knowledge andexperience with all areas of hospitality financialmaterials. His professionalism has established verygood relations with our hospitality franchisors. Inaddition to his taking care of all corporation detailsand requirements, he also holds a contractor license,is a Certified Hotel Owner, Certified HospitalityAnalytics and is an active member of the AAHOA.Parin Kumar, CHO, CRMEVice President, Chief Operations OfficerBeing part of the hospitality industry since her teenyears, Parin Kumar has enjoyed success in all aspectsof hotel management. Her focus and drive has givenher insights and experience in the industry thatearned her high level franchise awards as a successfulGeneral Manager. Parin is a Certified Hotel Owner,Certified Revenue Management Executive and is anactive member of the AAHOA. She has a proven trackrecord of successful hotel operations with nationalbrands such as; Hampton Inn, Holiday Inn, and Super8, often in some difficult markets. Focusing onrevenue management, cost controls, and maintainingthe highest levels of cleanliness, her hotels have wonrecognition from franchisers and guests alike. Withher vast knowledge and experience she now directsdetailed efforts to our properties to ensure operational accomplishments, including controlof supplies, labor, and utilities. Parin’s revenue management skills support the hotels bydriving ADR and RevPAR, to position the hotels as leaders in their respective markets.

Hotel Performance Support TeamWill Maguire, CHA, CPOSenior Operating OfficerWorking in hospitality for over 35 years, . As ahotel General Manager he has earned awardsand industry recognition for cleanliness, guestservice, and brand standards; working with suchbrands as Best Western, Hampton Inn, HolidayInn, Holiday Inn Express, and Comfort Inn, aswell as independent non-branded hotels. He hasbeen honored by Hampton Inn by beingselected as part of an exclusive team ofHampton Ambassador GMs. He has authoredtwo books for the hotel industry during hiscareer, dealing with guest service and hotelcleanliness.Justin RamirezRegional Director of Operations,Justin Ramirez provides a drive,compassion, and dedication tohospitality that is second to none. Withover ten years of hospitality experience,he brings insights and understanding ofhotel sales and operations that hasproven to be effective. His main focusand input for our company support, iswith the Holiday Inn, as well as HolidayInn Express and Hampton Inn brands.

Hotel Performance Support TeamMecah JacksonExecutive Assistant / OfficeManagerMaintaining our smooth operationsat our corporate office inAlbuquerque is Mecah Jackson. Sheis our right hand in everything fromAccounting to Payroll and all specialprojects in between. Mecah hasmany years of experience in serviceindustries and world travel. Hernatural insights and skills keep oursystems flowing.Margit HaringAdministrative AssistantProviding all around support for our entiremanagement team, we find Margit Haringfront and center. She takes care of ourmail, data entry, daily sales reports,communications with our hotel managersand clients, and successfully handlesanything that happens to land on her desk.Our corporate office stays organized due toher diligence and support.

Hotel Performance SupportTeamEdgar Gomez,Lead General Manager of SouthernNew Mexico Area & Executive BrandSpecialist,Hampton Inn by HiltonOur resident expert of all thingsHampton Inn and Hampton Inn &Suites by Hilton, Edgar joins our teamwith a primary focus in managementand operations. Just this year Edgarwas listed as Hotel ManagementMagazine’s GMs To Watch. Over thepast four years he has been with us overseeing our Hampton Inn andHampton Inn & Suites brands.Justin Jones,Executive Food & BeverageDirectorRecently named as one of HotelManagement Magazine’s GMs ToWatch, Justin Jones comes to ourcorporate team with 18 years ofexperience in hospitality with afocus on the Food & Beveragedepartment. We have had thepleasure of his skills as a hoteloperator as General Manager atthe Holiday Inn of Roswell, NewMexico. He now provides our corporate team with his expertise withthe Food & Beverage outlets throughout our portfolio.

Hampton Inn - Deming, NM3751 E Cedar St.Deming, NM 88030575-546-2022Connie Award WinnerLighthouse WinnerCircle of ExcellenceWall of FameCertificate of ExcellenceHampton Inn - Lordsburg, NM412 W Wabash St.Lordsburg, NM 88045575-542-8900

La Quinta Inn & Suites - Monahans, TX1314 West I-20Monahans, TX 79756432-943-5800Holiday Inn Express & Suites - Portales, NM1901 W 2nd St.Portales, NM 88130575-356-3745

Holiday Inn - Roswell, NM3620 N Main St.Roswell, NM 8820575-623-3216Holiday Inn Express & Suites – Albuquerque NorthBalloon Fiesta Park - Albuquerque, NM5401 Alameda BlvdAlbuquerque, NM 87113505-797-2291

Super 8 - Portales, NM1805 W 2nd St.Portales, NM 88130575-356-8518Recently OpenedPortales Inn—Best Western PlusPortales, NM

COMING SOONHome 2 Suites by HiltonClovis, NMHampton Inn by HiltonClovis, NMHampton Inn & Suites by HiltonBorger, TX

entrepreneur, hotelier, and real estate developer. He is highly experienced in development, construction, acquisitions, renovations, property improvement plans (PIP), and financing, as well as revenue management and general management. His hospitality experience covers more than

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