Why Certify? Certified In Volunteer Administration Vs .

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Why Certify? Certified in VolunteerAdministration vs. CertifiedAdministrator of Volunteer ServicesTennessee Conference on Volunteerism & Service LearningFebruary 10-12, 2019Franklin Marriott Cool SpringsPresenters: Andrea Hill, Director of Volunteer Memphis

The CVA Credential:A Mark of ExcellenceCouncil for Certification in Volunteer Administrationwww.cvacert.orgNovember 2019

Agenda History of the CVA credentialBody of Knowledge and CompetenciesProfessional certification vs. certificateEligibility, Application and FeesThe CVA ExamResources and Candidate SupportRenewal requirementsBenefits of certificationNovember 2016

History Early 1980’s: First competency-based, internationalcertification developed by Association for VolunteerAdministration: CVA (Certified in Volunteer Administration) 2000: Revision to update competencies & align with nationalcertification standards 2006: AVA dissolves. CCVA established as new home for CVAcredential and “Professional Ethics” material 2010: CCVA also assumes management of certification programfor volunteer resource professionals in U.S. healthcare settings 2016: Cumulative 1700 CVAs awarded in 10 countriesNovember 2016

CVA Supporters Association of Leaders in Volunteer Engagement (AL!VE)Energize, Inc.Habitat for Humanity InternationalIdealist.orgInternational Association of Volunteer Efforts (IAVE)International Volunteer Managers DayNational Assoc. of Volunteer Programs in Local Government (NAVPLG)National Human Services AssemblyPoints of LightThe Aging Network’s Volunteer CollaborativeUnited Way WorldwideVolunteer CanadaVolunteer Management Professionals of Canada (VMPC)VolunteerMatchVolunteer TodayNovember 2016

Two CertificationsCCVACouncil for Certification in Volunteer AdministrationCVACAVSCertified in Volunteer AdministrationCertified Administrator of Volunteer Services Paid or unpaid professionals inany setting International Sponsored by CCVANovember 2016 Salaried professionals in healthcare settings USA only Sponsored by Association for HealthcareVolunteer Resource Professionals (AHVRP)

CCVA Job Task Analysis 2014 task force of CVAs (U.S. and Canada) Adoption of The Canadian National OccupationalStandards for Managers of Volunteer Resources (2012)as highly credible, current foundation International survey of practitioners (850 responses) New Body of Knowledge and Competency Frameworkreleased Spring 2015November 2016

2015 Body of Knowledge andCompetency http://cvacert.org/resources-and-media/Unique Tasks: Plan for Strategic Volunteer Engagement Advocate for Volunteer Involvement Attract and Onboard a Volunteer Workforce Prepare Volunteers for their Role Document Volunteer Involvement Manage Volunteer Performance and Impact Acknowledge, Celebrate and Sustain VolunteerInvolvementNovember 2016

2015 Body of Knowledge and CompetencyEnabling Knowledge: Budget and Financial Analysis Collaboration Principles and Tools Communication Methods &Principles Community Needs Volunteer Motivations Evaluation Ethics Goal and Objective Setting Human Resource Laws NovemberTrainingDesign2016 Marketing Needs Assessment Partnership Development Policies and ProcedureDevelopment Project Management Public Relations Record Keeping Recruitment Principles andStrategies Research Methods Risk Management Strategic Planning Screening and Placing Volunteers

2015 Body of Knowledge and CompetencyEnabling Skills: Use Interpersonal Skills toBuild Relationships Ensure a Fair and InclusiveWork Environment Develop and DisseminateWritten Communications Analyze Work and DelegateTasks Facilitate Training ActivitiesNovember 2016 Share Stories to Illustrate aPoint Present to Groups Analyze Data and MakeRecommendations Convey Enthusiasm forVolunteerism Resolve Conflict Motivate Others

A Multi-Purpose Resource Basis for certification programs Curriculum development by trainers andeducators Holistic framework for new practitioners Hiring and capacity-building tool for H.R.managers and executives Guidance for individual professionaldevelopmentNovember 2016

The CVA CredentialIS Universal, applicable to all settingsCompetency-based certificationDeveloped by peersVoluntaryInternationally accessibleIS NOT A “how to” course or classAn education-based certificate of completionLinked to a specific college or universityNovember 2016

Candidate Eligibility Minimum of 3 years experience (paid or unpaid) At least 30 % of current position related tovolunteer resources management Documented educational and experientialreadinessNovember 2016

How To Apply Applications accepted continuously Download Application and Certification Handbook Include resume and one letter of professionalrecommendation Submit via email or postal mail All materials and payment must be submitted beforereview by CCVA. Incomplete applications notaccepted.November 2016

2017 FEES Regular fee: 350 US Member discounted fee: 315 USPoints of Light – HandsOnAssociation of Leaders in Volunteer EngagementVolunteer CanadaVolunteerMatchVolunteer Management Professionals of CanadaHabitat for Humanity InternationalNational Association for Volunteer Programs in Local GovernmentUnited Way Worldwide Exam re-sit fee: 95 US CVA Renewal fee: 175 USNovember 2016

The CVA Exam 100 multiple choice questions to assess: Knowledge: recall of facts, concepts, procedures Application: ability to apply knowledge to situations and scenarios 10 Field Test questions (not scored) All questions based on Body of Knowledge and Competencies All questions equally weighted Two hours to complete the exam (computer based testing) Scored on a pass/fail basisNovember 2016

The CVA Exam Delivered via computer using Pearson VUE global networkof testing centers with on-site proctoring Candidates schedule their own exam Exam Schedule:November 2016Spring Exam WindowApril 1-12, 2019Fall Exam WindowOctober 11, 2019Application DeadlineMarch 1, 2019Application DeadlineSeptember 1, 2019

Exam Reference Materials Exam content not based on memorization of any particularbook or reference. Self-study focused on gaps in your knowledge and/orexperience Sample references:Volunteer Administration: Professional Practice. (1st or 2nd or ccva-textbook/Ellis, Susan. From the Top Down. (1996)www.energizeinc.com/store/e-Volunteerism – The Electronic Journal of the Volunteer Communityhttp://www.energizeinc.com/store/November 2016Professional Ethics in Volunteer Administration (free)http://www.cvacert.org/professional.htm

Candidate SupportComprehensive CVA Certification HandbookSelf-Assessment toolLocal study group or study-buddyConnections with CVAs near you or in similar settingsSample test questions (not intended as a major studytool) FAQ’s Visit http://cvacert.org/cva-candidates/ November 2016

Award of CVA Status Use of CVA designationCertificateMedia releaseAnnouncement letterCVA Registry on websiteInvitation to join committeesLapel pinNovember 2016

Certification Renewal Required every 5 years Must earn 35 Professional Development Units(PDUs) per 5-year recertification cycle Demonstrate learning, professional growth,leadership Maximum flexibility, minimum time to track Details and tracking forms providedNovember 2016

Benefits of Certification Increased confidence Enhanced credibility Learning through self-assessment Increased commitment Transferable validation of knowledge and skillsNovember 2016

Benefits of Certification Affirmation of current practice Demonstrated organizational commitment toexcellence External validation of professionalcompetencies and leadership potential Connections to other like-minded peers!November 2016

Hear From Your PeersThoughts and advice from current CVAs Why did you pursue this credential?What did you gain from the process?How did you decide you were ready?November 2016

Are YOU Ready? 3 years of experience More years of experience does not mean you have abetter chance of success This is NOT about memorizing what you read Emphasis on understanding universal principles andconcepts of effective practice Professional certification is a rigorous process requiringtime and focusNovember 2016

Council for Certification inVolunteer Administration (CCVA)E: info@cvacert.orgW: http://cvacert.orgNovember 2016

Include resume and one letter of professional recommendation . Use of CVA designation Certificate Media release Announcement letter . More years of experience does not mean you have a better cha

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