INSTALLING MICROSOFT OUTLOOK 2010

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INSTALLING AND CONFIGURING OUTLOOKINSTALLING MICROSOFT OUTLOOK 2010The purpose of this guide is to explain how to download, install, and configure MicrosoftOutlook 2010. Follow the steps as detailed in this document. If you encounter any issues,contact the College and Libraries Help Desk at 213-740-2775 or clhd@usc.edu.This guide details the installation process for Windows 7. However, the process for WindowsXP or Vista will be extremely similar.If you already have Novell ZENworks installed on your system, DO NOTRE-INSTALL ZENworks. Go directly to the Installing Microsoft Outlook2010 section of this document.NOTE:If you see the following image in your task bar, ZENworks is alreadyinstalled. 2013 University of Southern California. All rights reserved.1

INSTALLING AND CONFIGURING OUTLOOKInstalling Novell ZENworks1. Select the Start icon, located on the lower left side of the screen. The Start menudisplays. 2013 University of Southern California. All rights reserved.2

INSTALLING AND CONFIGURING OUTLOOK2. Select Control Panel from the right side of the menu. The Control Panel displays.3. Select the System option. The System window displays. 2013 University of Southern California. All rights reserved.3

INSTALLING AND CONFIGURING OUTLOOK4. Locate the Computer name, domain and workgroup settings section and select Changesettings. The System Properties window displays. 2013 University of Southern California. All rights reserved.4

INSTALLING AND CONFIGURING OUTLOOK5. On the Computer Name tab of the System Properties window, select the Change.button. The Computer Name/Domain Changes window displays.6. Enter the designated hostname for your computer in the Computer name:field. Desktop computers at USC have a designated hostname that should be used. Ifyou do not know the designated hostname of your computer, you can locate the nameby visiting http://www.displaymyhostname.com/.If your desktop/laptop computer already has a name listed in the Computer name: fieldthat is not the designated hostname, remove the existing name from the Computername: field and replace it with the designated hostname.If you are using a laptop computer or a desktop computer that does not have a staticdesignated hostname, enter a unique, identifying name in the Computer name: field.The name you choose must be 15 characters or less. For example, you might name yourlaptop JohnDoeLaptop or JaneDoeEALCPC. If a name already exists in the Computername: field, remove the existing name and replace it with a name of your choosing.You will provide the name of your computer to the College and Libraries Help Desk laterin this process. 2013 University of Southern California. All rights reserved.5

INSTALLING AND CONFIGURING OUTLOOK7. Select the OK button to save your changes. You may be prompted to restart yourcomputer. Select the option to Restart Later.8. Launch your web browser and navigate to https://mydornsife.usc.edu/. Log into theMyDornsife Portal, if necessary, and then select the Download Software hyperlink,located on the Personal Tools tab.The Download Software page displays. 2013 University of Southern California. All rights reserved.6

INSTALLING AND CONFIGURING OUTLOOK9. Locate ZENworks Agent for Windows and select the corresponding Downloadhyperlink.The File Download - Security Warning window displays.10. Select the Run button to begin the download. 2013 University of Southern California. All rights reserved.7

INSTALLING AND CONFIGURING OUTLOOK11. Some versions of Windows display a User Account Control window before installingnew software. If the User Account Control window displays, select the Yes button toauthorize the installation. You may have to enter your login credentials, as well.12. The ZENworks Agent application begins to install and the installation's progress isdisplayed in the Windows task bar.13. When the installation is complete, the Reboot Required window displays. Select the Yesbutton and restart your computer at this time. 2013 University of Southern California. All rights reserved.8

INSTALLING AND CONFIGURING OUTLOOK14. After restarting your computer, select the ZENworks icon from the task bar. TheZENworks icon should appear similar to the following image.15. The ZENworks Configuration Management window may display. Select the Cancelbutton. It is not necessary to enter your login credentials, at this time.16. Right-click on the ZENworks icon in the task bar. Select Show Properties. 2013 University of Southern California. All rights reserved.9

INSTALLING AND CONFIGURING OUTLOOK17. The ZENworks Adaptive Agent window displays. Verify the Device Name. The DeviceName should match the name you entered in the System Properties menu.Installing and Configuring Microsoft Outlook 20101. E-mail the Device Name (see Step 6 in the previous section) of your computer toclhd@usc.edu and request that it be assigned an Microsoft Office 2010 license. You willreceive an e-mail confirmation once the license has been assigned.2. After the license has been assigned, right-click on the ZENworks icon in the task bar andselect Refresh. 2013 University of Southern California. All rights reserved.10

INSTALLING AND CONFIGURING OUTLOOK3. Microsoft Office 2010 will begin to download and install. When the installation iscomplete, the Microsoft Outlook 2010 icon will appear on your desktop. Alternately,you may access Microsoft Outlook 2010 from the Start menu.Close any open Microsoft programs, at this time, to prevent installation conflicts. 2013 University of Southern California. All rights reserved.11

INSTALLING AND CONFIGURING OUTLOOK4. The account configuration process begins. Select the Next button to continue.The Account Configuration window displays. 2013 University of Southern California. All rights reserved.12

INSTALLING AND CONFIGURING OUTLOOK5. Select the Yes radio button to indicate that you want to continue with the new accountsetup process. Then, select the Next button to continue.The Add New Account window displays. 2013 University of Southern California. All rights reserved.13

INSTALLING AND CONFIGURING OUTLOOK6. Complete the following fields to setup your USC e-mail account.A. Your Name: Enter your first and last names in this field.B. E-mail Address: Enter your USC e-mail address in this field. You must enter theentire e-mail address, e.g., firstnamelastname@usc.edu.C. Password: Enter your USC password.D. Retype Password: Retype your USC password.Select the Next button to continue. 2013 University of Southern California. All rights reserved.14

INSTALLING AND CONFIGURING OUTLOOK7. Outlook will attempt to verify the server settings for the account information youentered. 2013 University of Southern California. All rights reserved.15

INSTALLING AND CONFIGURING OUTLOOK8. Green checkmarks appear next to each account verification process, if the processcompleted successfully. Select the Finish button when your e-mail account has beensuccessfully verified. 2013 University of Southern California. All rights reserved.16

INSTALLING AND CONFIGURING OUTLOOK9. You may be prompted for your username and password by Windows Security. Re-enteryour USC e-mail address in the Username field and your USC password in the Passwordfield and then select the OK button.Account setup is now complete. Outlook will begin to synchronize your account. Depending onthe size of your account, the synchronization process might take several hours to complete. 2013 University of Southern California. All rights reserved.17

CONTACT USCONTACT DORNSIFE TECHNOLOGY SERVICESCampus Office:825 Bloom Walk, ACB 530Los Angeles, CA 90089-1486Technical Support: 213-740-2775E-mail: clhd@usc.edu 2013 University of Southern California. All rights reserved.18

INSTALLING AND CONFIGURING OUTLOOK INSTALLING MICROSOFT OUTLOOK 2010 The purpose of this guide is to explain how to download, install, and configure Microsoft Outlook 2010. Follow the steps as detailed in this document. If you encounter any issues, contact the College and Libraries Help Desk at 213-740-2775 or . clhd@usc.edu.

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