CFO Perspectives

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CFO PerspectivesIndia CFO Newsletter October 2016

CFO SpeaksMr. Rajiv BatraChief Financial OfficerCummins Group of Companies01. Government has been making lotof efforts to improve upon easeof doing business. What are yourviews as a CFO and do you feelthat the things have changed?The intent is clearly evident-thequestion lies between intent versusreality. We are hearing the appropriateintent and clearly it has become easierto deal with the government. Howeverthe efforts are concentrated in pocketsand need to cascade. The majorproblem today is for the new entrants,where we have myriad laws, legislationsand approvals to go through for a newset-up. There is need for a proactiveplan, like single-window clearance todeal with all approvals, else it could be adrag on our country’s investments andgrowth.On the other hand, transfer pricinglitigations and back-log of appealscontinue to derail the businesssentiments. A lot of valuable timeis wasted by judiciary in discussingpublic interest litigations (“PILs”) andinterfering in day-to-day affairs. Therole of judiciary needs to be definedclearly; whether they are to work as anexecutive or to interpret laws?Certainly we have seen an improvementin ease of doing business especially forindustries like infrastructure, railways,defense and roads – where the projectsare getting back on track and businessis gaining traction. However, we stillneed to do significant work for the otherindustries to fuel our economy. Indiaranks 130 in the list of 189 countries inease of doing business and thus has along way to go.

02. With GST not being too faraway, how well you thinkindustry is prepared? Further,as a CFO what are the benefitsyou foresee for the Indianeconomy?A formal notification for GST is yetawaited. It will be in place in fewmonths’ time and industry is lookingseriously towards it. Its impact isgoing to be positive and will help inuninterrupted flow of goods, whichshould increase the utilization ofcommercial vehicles by 30%. It willhelp reduce barriers and permitswhich would also lead towards easeof doing business.sectors, but time will tell how muchof it will be passed on to the marketafter the pricing strategies are relooked. However, with advent of GST,compliance will increase and taxbase for the government should alsoincrease.03. Regulatory compliance hasalways been challenging forthe finance functions. Howdo you ensure that thesecompliances are effectivelymanaged?As an industry, we also need to doour planning correctly basis thelegislation. Going forward, we maynot need to have warehouses forcommercial considerations and willkeep them only when needed. GSTwill be a reform leading towardsmodification of supply chain andthe way we do business. We alsoneed to gear-up our IT systems andbusiness processes.We have to be compliant with alllaws, it is a non-negotiable positionfor us. Thus, these transitions havenot made much difference, but nowwe have to see the implementationmore carefully than in the past.Internal Financial Controls (IFC) isalso not a major challenge as wewere complying with SEC regulations,though some modifications havebeen made. Going forward, weforesee board meetings gainingmore attention and time, and maybe a 2 day affair instead of a 4 hoursmeeting.Benefit of GST will trickle down onlywith time to boost the economy.It will influence the numbers, butwhether the percentage of GDPwill increase remains to be seen,although 1% or 1.5% increase isbeing much talked about. It will havea cascading impact on most of theHowever, it has impacted mostof the corporate India and thereare companies which have beensignificantly impacted and havedeployed additional resources tomeet the compliance norms. But yes,this is the right thing to do and goodcompliance is more important from

a global standpoint as well. I don’t feelthat we are over-regulated. GST will alsotransform the compliance structure innext 24 months, for which IT systems ofthe government and the industry has tobe well prepared and effective for thecredit transactions. Diligence will alsohave to increase from both the ends.04. What are the challengesassociated with your exportbusiness; and as a CFO how doyou tackle the fluctuations inrevenue?Export volumes are lot more dynamicnow, than it used to be in earlier days.Three years before we used to be ableto predict for 180 days, however, incurrent scenario we can’t even predict45 days from now. We also need tomanage our long import pipelines.Boom in export demand is not alwaysgood for production, inventory and cost.Our end markets have fallen, whetherit be Africa, Middle East or Russia. EUis also unstable and trying to wake upfrom the negative GDP, whereas theUS has shown some revival but futureis not certain. Currency doesn’t makeit easy either with fluctuations beingso unpredictable. We have seen USDrising from INR 48 to 67 in 24 months.All these need to be managed in parallelto reduce the risk in foreign currencyborrowing. It does take significanttime of the management to takequick actions and to see that we arenot compromised. Thus, we need tomanage exposure and see to it that weare not over exposed.

05. As a CFO, you are expected toplay the role of both strategistand the business lead. Howdo you balance betweencompany’s financial goalsvis-à-vis company’s growthambitions?We have doubled our growth in last5 years by investing in growth areasand gearing-up the related activities.On the other hand, we are alsoidentifying the areas for not investingwherein the growth opportunitiesare minimal. We also understandthat some parts of businessesrequire long-term investment due totheir persistent gestation period andthus, we cannot cut the R&D spendsin bad times.For power generation equipment,there have been significant changesfrom government on the emissioncycles. Also the technology haschanged the game in automotivesector and significant money is beingspent to invest on change from BS IVto BS VI (Indian emission standards– Bharat Stage IV to Bharat Stage VI).We have done R&D and technologyinvestments in a big way and that toowith comparatively less shareholderborrowing. We will need time of3 years to recover and manageshareholders expectations. At theend, we ensure a “balancing mix” tomeet company’s financial as well asgrowth ambitions.

06. In today’s dynamic worldof economic volatility, taxreforms and changingregulations, the scope of CFO’sresponsibilities has constantlyevolved. How do you build theright tWalent for your team?We do not have any significantrecruitment from outside for ourfinance function. People are grownwithin the organization and financeprograms are in place. In goodyears we take around 20 charteredaccountants (CAs) from campusesand in bad year 10-12 CAs. Weidentify people and send them onoverseas assignments. We have lotof institutional tie-ups too for furthereducational courses. Based on theirranking, best performers are sentto Kellogg and remaining are sentto Indian institutes like, SP Jain, IIM,etc. Thus, we invest both time andmoney to groom talent within theorganization and we also have seniormanagement assigned to them asmentors. Thereafter, we have talentpipeline review every 6 months withleadership to identify our futuretalent. Thus, except for special skilltasks like tax, we do not recruitlaterally from outside.We do have iterations on bothsides; the ones who would havehad brighter future with us and theothers whom we want to leave. Wetry and retain the ones we want tostay with us. We give them mix ofexposure from US to India and ofvarious businesses.07. According to you, what are thethree traits that describe a topperforming CFO?i. C FOs can no longer workin isolation They need tounderstand and be closeto the business in buildingresponsible partnerships. It’simportant to wear hats ofboth finance and business,along with governance andbe part of valuable decisionmaking with a vestedinterest for business growth.ii. Be authentic and honest,by investing in themselvesto create value for companyto grow, and motivate selfand team for delivering highperformance.iii. Lastly, a CFO needs to spotopportunities in advanceand encash them ahead ofthe competition.

Expert ViewsCFOs – Driving industry performanceToday, CFOs are important catalystsof Indian corporates drivingbusiness expansion, revenues, jobsand more importantly creatingwealth for the organizations. In thecurrent environment, CFOs are notsupposed to be just strategists, butpragmatic strategists. It therefore isimportant to understand the outlookof a CFO towards the economy andbusiness; which in turn helps thefinance function to set their prioritiesright and strategize better in thedynamic environment. Deloitte Indiaconducted a CFO Survey* whichhighlights the viewpoint of over300 CFOs across industry on theIndian economy, investment climate,industry expectations and CFO’s role.

Macro economy90 percent of the CFOs expressed confidence in the economy over themedium and long-term. #Strong economic performance amid global challenges, ongoing economicreforms, fiscal discipline, and astute monetary policy have contributedin shaping the positive outlook for CFOs; while there still exist significanteconomic challenges.RegulatoryimpedimentsSlowdown indomestic economySignificant economicchallengesUncertainty intax environmentCurrency and commodityvolatilityFig.1 – Significant economic challenges faced by CFOsThe CFOs felt that a lot needs to bedone to further improve the easeof doing business in India and thegovernment also recognizes it asan area of further improvement.CFOs feel more confident aboutthe government programmes andbelieve that rationalizing existinglaws, encouraging FDIs, increasinggovernance efficiency andgovernment’s willingness to seekfeedback from the industries havepositively impacted the businessenvironment. A large number of CFOsalso seem to believe that the overallclimate for investment has improved.However, they remain equally dividedon whether it is the right time to takerisks.

Industry expectations25 percent CFOs believe that innovation and technology will drive futureinvestment trends while 24 percent believe need to increase the marketshare and customer base would determine investment trends. #In current environment it isimportant for CFOs to gaugeindustry expectation, which is drivenby factors like, investment trends,domestic/ cross-border challengesin M&A and changes in technology.Investment trend expectationsreflect corporate India’s changingneeds amidst the existing economicand business environment, whereasthe M&A space has a number ofissues that need to be addressedInvestmenttrends Innovation andtechnology Market/customerexpansion New productlaunchesM&Achallenges Complex/multipleregulatoryapprovals Governancestructures Unrealisticvaluationsby the government to create amore favourable environment forcompanies and CFOs to operate in.At the same time, in a volatileeconomic scenario where the paceof technological advances arecontinuously accelerating, CFOsneed to adapt to these changes andimplement them in order to optimizegrowth through technology.Technologicalchanges Analyticssolutions Enterprisemobilitysolution Cloud basedsolutionsIndustrychallenges Market growth Industryregulation/legislation TalentavailabilityFig.2 – Top three investment trends, M&A challenges, technological changes and industry challenges

Drivers of business performanceCFOs are optimistic about their company’s performance with almost 74percent responding that revenues would increase over next 12 monthsand 48 percent responding that operating margins would also increase. #CFOs are optimistic about increasein revenues in the next one year,but feel that operating margins lookuncertain. Further, CFOs believe theircapital expenditure will increase overthe next one year giving credence tothe fact that there were some greenshoots of recovery in the investmentcycle. Lastly, both working capitalrequirements and cash are expectedto increase for the companies overthe next year, which probably impliesthat they expect a higher inflation inboth goods and services.Looking at the regulatory framework,there are major hindrances in thePoor infrastructureCost/ difficultiesin compliancecomplex regulatory environmentwhich need to be addressed. Theconsequences of the burdensomeand volatile regulatory environmenthave a significant impact onbusiness operations, and craftfundamental issues which CFOs arechallenged with in today’s businessenvironment. The matters relatingto tax laws and the impending GSTreform have the biggest potentialimpact on operations. Further, evenas the government has tried to getrid of a number of hurdles for fastergrowth, there is still some way to go.Long legal processFig.3 – Key business challenges of CFOsApprovals andissue resolution

In addition, frauds could bedetrimental to the businessperformance and thus it isnecessary for the CFOs to havestringent measure in place toavoid any such incidents. In ourexperience, incidents of fraudsare rising; but only a few CFOs feelthat their company is susceptibleto fraud from third party elements.In order to efficiently tackle therisk of fraud, it is important tounderstand the types of fraud anorganization could be vulnerable to.The contributors of fraud could bemany, ranging from the lack of anefficient internal control/ compliancesystem, diminishing ethical values,inadequate due diligence onemployees/ third party associates,unrealistic targets/ goals linked tomonetary compensations; to name afew.Fig.4 – Leading susceptible frauds perceived by the CFOs

Role of a CFOOver 60 percent of CFOs surveyed believe regulatory compliance andstreamlining of internal controls would be the key priorities for them inthe near-term. #It is evident that the CFOs are morefocused towards technology andinnovation, as it has become almostimperative to innovate in today’smarkets. The last few years hasseen the emergence of big dataanalytics and a move to cloud basedinfrastructure bringing in morecertainty and flexibility in businesses.Companies have to invest in all kindsof technologies to grow the business,identify trends, create efficiency andbring their businesses closer to theend consumer.While the role of a CFO is changingand more is being demanded fromthem, the traditional roles remainas important as ever in the nearterm. Today’s CFOs are not onlyperforming their traditional roleof preserving the assets of theorganization and running a tight andeffective finance operation but alsoperforming the role of strategistsand contributing towards deciding onthe direction of the business. In fact,the finance function itself is beingconsidered by some as a strategicbusiness partner.We now operate in a very dynamicworld wherein monetary andfinancing conditions have becomeinterconnected and volatile. As theCFO role continues to evolve, it isimperative that finance executivesup their game strategically. Thatdoesn’t mean simply knowing thelatest strategy theory or fad. Itmeans being able to advance yourorganization’s growth or improve itscompetitive position by identifyingthe key constraints holding it back,and then using finance to free it fromthose constraints.* # Deloitte India CFO Survey 2016, released in August 2016. For complete survey report refer to the f

About Deloitte’s CFOProgramThe CFO Program brings togethera multidisciplinary team of Deloitteleaders and subject matterspecialists to help CFOs stay aheadin the face of growing challenges anddemands. The Program harnessesour organization’s broad capabilitiesto deliver forward thinking and freshinsights for every stage of a CFO’scareer – helping CFOs manage thecomplexities of their roles, tackletheir company’s most compellingchallenges, and adapt to strategicshifts in the market.For more information feedback orsuggestions, please write to us at:incfo@deloitte.com

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK privatecompany limited by guarantee (“DTTL”), its network of member firms, and theirrelated entities. DTTL and each of its member firms are legally separate andindependent entities. DTTL (also referred to as “Deloitte Global”) does not provideservices to clients. Please see www.deloitte.com/about for a more detaileddescription of DTTL and its member firms.This communication prepared by Deloitte Touche Tohmatsu India LLP (DTTILLP)contains an interview by Mr. Rajiv Batra in his individual capacity. This material(including any information contained in it) is intended to provide generalinformation on particular subject(s) and is not an exhaustive treatment of suchsubject(s) or a substitute to obtaining professional services or advice. This materialmay contain information sourced from publicly available information or otherthird party sources. DTTILLP does not independently verify any such sourcesand is not responsible for any loss whatsoever caused due to reliance placedon information sourced from such sources. None of DTTILLP, Deloitte ToucheTohmatsu Limited, its member firms, or their related entities (collectively, the“Deloitte Network”) is, by means of this material, rendering any kind of investment,legal or other professional advice or services. You should seek specific advice ofthe relevant professional(s) for these kind of services. This material or informationherein is not intended to be relied upon as the sole basis for any decision whichmay affect you or your business. Before making any decision or taking any actionthat might affect you or your business, you should consult a qualified professionaladviser. No entity in the Deloitte Network shall be responsible for any losswhatsoever sustained by any person or entity by reason of access to, use of orreliance on, this material. By using this material or any information contained in it,the user accepts this entire notice and terms of use. 2016 Deloitte Touche Tohmatsu India LLP. Member of Deloitte ToucheTohmatsu LimitedDeloitte Touche Tohmatsu India Private Limited (U74140MH199 5PTC093339), aprivate company limited by shares, was converted into Deloitte Touche TohmatsuIndia LLP, a limited liability partnership (LLP Identification No. AAE-8458), witheffect from October 1, 2015.

of a CFO towards the economy and business; which in turn helps the finance function to set their priorities right and strategize better in the dynamic environment. Deloitte India conducted a CFO Survey* which highlights the viewpoint of over 300 CFOs across industry on the Indian economy, investment climat

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