Determining Your Entity’s Total Cost Of Risk

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Determining Your Entity’sTotal Cost of RiskCarleen C. Patterson, ARM-P, CIC, CRMManaging Director Public SectorAon Risk SolutionsSheri SwainDirector of Enterprise Risk ManagementMaricopa County Community College DistrictTexas PRIMANovember 12-15, 2017Galveston, TX

Learning Objectives1.2.3.4.Define Total Cost of RiskIdentify and discuss TCOR ComponentsExamine ways to optimize and utilize TCORExamine ways to control TCORTexas PRIMANovember 12-15, 2017Galveston, TX

What gets measured . .gets managed.Texas PRIMANovember 12-15, 2017Galveston, TX

Texas PRIMANovember 12-15, 2017Galveston, TX

What is Total Cost of RiskTexas PRIMANovember 12-15, 2017Galveston, TX

TotalCostofRiskTCOR and Insurability — Example Risk UniverseTexas PRIMANovember 12-15, 2017Galveston, TX

Total Cost of Risk Think total cost ofinsurable riskTexas PRIMANovember 12-15, 2017Galveston, TX

2. Identify and discuss TCOR componentsRisk Transfer CostsRetained LossesAdministration CostsTotal Cost of RiskTexas PRIMANovember 12-15, 2017Galveston, TX

TCOR Components1. Risk transfer costs Policy PremiumsTaxesFeesPossible retail broker commissionPossible wholesale brokercommissionTexas PRIMANovember 12-15, 2017Galveston, TX

TCOR Components2. Cost of retainedlosses Costs within deductible Costs within retention Uninsured lossesTexas PRIMANovember 12-15, 2017Galveston, TX

TCOR Components3. Administrative Costs External Costs Internal CostsTexas PRIMANovember 12-15, 2017Galveston, TX

Internal Costs Risk Management PayrollBenefitsLoss of ProductivityRisk Control TrainingSignageSafety EquipmentTexas PRIMANovember 12-15, 2017Galveston, TX

OpinionAttorneysSkillsClaimsAdviceKnowledgeThird Party AdministratorProfessionalExternal CostsImprovementInsurance BrokerSolutionRisk icsTexas PRIMANovember 12-15, 2017Galveston, TX

Why is TCOR Important?TCOR is the best measure of the actual cost ofrisk and a better risk management KeyPerformance Indicator (KPI) than premium costPremium costEstimated cost ofretained lossesRiskmanagementcostsThe premiumcost is the fixedelement of costof risk.This is the cost ofclaims notcovered byinsurance.This is theexternal andinternal costs.Total Cost of(Insurable) RiskTCOR is thereforethe best measureof the actualcomplete cost ofany type ofinsurable risk.Texas PRIMANovember 12-15, 2017Galveston, TX

Total Cost of Risk0.32% 1.90%5.12%10.46%82.21%Broker FeeTPA FeeCasualty PremiumProperty PremiumClaims PaymentsTexas PRIMANovember 12-15, 2017Galveston, TX

3. Optimizing and utilizing TCORRetentionRisk ControlPremiumTexas PRIMANovember 12-15, 2017Galveston, TX

Collateral Analysis Cost BenefitAnalysis TPA Selection/ManagementOptimizing TCOR Broker CompensationCost of CollateralRisk Control/ConsultingClaims Administration (TPA orSelf-Administered) Internal Safety, Claims, and RMAdministration Costs2.22%15.57%Direct Premium 82.21% Claim ConsultingRisk Control ConsultingRisk AnalysisCost of Risk AllocationAnalytics Driven RiskImprovement Engineering AdministrationRisk TransferProgram DesignPremium NegotiationLoss ModelingCAT ModelingProperty Risk ReportsMedical PaymentsWage Loss and LiabilityAllocated Loss ExpenseMedical Case ManagementForensic AccountingRetained LossesTexas PRIMANovember 12-15, 2017Galveston, TX

Utilizing TCOR[CLIENT]Total Cost of Risk Analysis at Various Limits and Self-Insured RetentionsLine ItemWC LimitSelf-Insured Retention OptionPremiums Payable to Loss FundUnderwriting Expensesa. Losses and LAE Insuredb. Excess insuranceMiscellaneous Other Fees & Expenses:*TOTAL COST OF RISK**g. Investment IncomeOption I 10,000,000 1,500,000 5,606,

Premium cost Estimated cost of retained losses Risk management costs Total Cost of (Insurable) Risk The premium cost is the fixed element of cost of risk. complete This is the cost of claims not covered by insurance. This is the external and internal costs. TCOR is therefore the best measure of the actual cost of any type of insurable risk.

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