Building Maintenance Services - Freedonia Group

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CLICK TO VIEWINDUSTRY MARKET RESEARCH FOR BUSINESS LEADERS, STRATEGISTS, DECISION MAKERSTable of Contents 2List of Tables & Charts 3photo courtesy of CleanologyStudy Overview 4Sample Text, Table& Chart 5Sample Profile, Table &Forecast 6Order Form 7About Freedonia, CustomResearch, Related Studies,Corporate Use License 8BuildingMaintenance ServicesUS Industry Study with Forecasts to 2011 & 2016Study #2177 April 2007 4400 243 pagesThe Freedonia Group767 Beta Drivewww.freedoniagroup.comCleveland, OH 44143-2326 USAToll Free US Tel: 800.927.5900 or 1 440.684.9600Fax: 1 440.646.0484E-mail: info@freedoniagroup.com

Study #2177May 2007 4400243 PagesBuilding Maintenance ServicesUS Industry Study with Forecasts to 2011 & 2016Table of ContentsExecutive SummaryMarket EnvironmenTGeneral. 4Macroeconomic Environment. 4Demographic Trends. 7Employment Outlook.10Consumer Spending Trends.12Building Construction Trends.14Residential.15Housing Outlook.18Nonresidential.20Nonresidential Building Stock.22Business Formation Trends.25Business Establishment Trends.27Nonresidential Floor Space Trends.29Service Sector Trends.31Regulatory Trends & Issues.34Privacy Laws.35Indoor Air Quality.35Chemical Regulations.36Other Worker Safety Regulations.37Training & Licensing Regulations.38FTC Franchise Rule.38Others.39International stry Characteristics.48Types.50Lawn & Garden Services.50Tree & Shrub Services.53Markets.55Establishment & Employment Trends.58Market Share.60ServiceMaster.61ValleyCrest Companies.61Other Leaders.62Pest Control.63Industry Characteristics.65Establishment & Employment Trends.66Market Share.69ServiceMaster.71Rollins.71Other Leaders.72Exterior Building Services.73Street & Parking Lot Cleaning& Maintenance.74Window Cleaning.76All Other Exterior Building Services.76Establishment & Employment Trends.77Swimming Pool Cleaning & Maintenance.78Industry Characteristics.80Establishment & Employment Trends.81Snowplowing.82Industry Characteristics.83Establishment & Employment Trends.84Other Building Maintenance Services.86Building Systems Maintenance & Cleaning.87Chimneys.88HVAC Systems.89Plumbing & Septic Tanks.90Gutters.90Other Building Systems Services.91Restroom Deodorizing & Maintenance.91All Other Building Maintenance Services.92Establishment & Employment g.99Pest Control.99Swimming Pools. 100Exterior Building. 101Snowplowing. 101Other Building Maintenance Services. 102Nonresidential. 102Institutional. 106Office. 109Commercial. 112Industrial. 115Other Nonresidential Markets. 118REGIONSGeneral. 121Regional Demographic & Economic Trends. 121Population Patterns. 122Economic Outlook. 124Nonresidential Floor Space. 125Housing Outlook. 127Regional Building MaintenanceService Revenues. 129Regional Market Profile. 132Northeast. 134Revenues by Type. 137Revenues by Subregion & Market. 138New England. 139Middle Atlantic. 140Markets. 141Midwest. 142Revenues by Type. 144Revenues by Subregion & Market. 145East North Central. 146West North Central. 147Markets. 148South. 149Revenues by Type. 150Revenues by Subregion & Market. 152South Atlantic. 153Click here to purchase onlinePage East South Central. 155West South Central. 156Markets. 157West. 158Revenues by Type. 160Revenues by Subregion & Market. 161Mountain. 162Pacific. 163Markets. 164INDUSTRY STRUCTUREGeneral. 166Industry Composition. 167Market Share. 170ServiceMaster. 171Rollins. 172ValleyCrest Companies. 172Other Leaders. 173Competitive Strategies. 174Franchising. 177Outsourcing. 182Marketing. 183Mergers & Acquisitions. 186Cooperative Agreements. 189Company ProfilesAbacus Corporation. 194ABM Industries. 195ARAMARK Corporation. 197BB Holdings. 198BG Service Solutions. 199Brickman Group. 200Centex Corporation. 201Coverall North America. 203Davey Tree Expert. 205Ecolab Incorporated. 206Fish Window Cleaning Services. 207GCA Services Group. 208Healthcare Services Group. 209Horizon National Contract Services. 211JAN-PRO Franchising International. 212Jani-King International. 213Lawn Doctor. 214OneSource Services. 215Pritchard Industries. 216Rentokil Initial. 217Rollins Incorporated. 220Scotts Miracle-Gro. 222ServiceMaster Company. 223Sodexho Alliance. 226Stanley Steemer International. 227Swisher Hygiene. 228Turf Management Systems. 229ValleyCrest Companies. 230Western Exterminator. 232Other Companies Mentioned in the Study. 233Order now, click here!

Study #2177May 2007 4400243 PagesBuilding Maintenance ServicesUS Industry Study with Forecasts to 2011 & 2016List of Tables/ChartsExecutive Summary1 Summary Table.3Market EnvironmenT1 Macroeconomic Outlook.72 Resident Population. 103 Civilian Labor Force &Unemployment Rate. 124 Personal Income & Expenditures. 145 Building Construction Expenditures. 156 Residential Building ConstructionExpenditures. 177 Households & Housing Stock. 19Cht Year of Construction ofHousing Stock, 2006. 198 Nonresidential Building ConstructionExpenditures. 229 Construction Stock. 25Cht US Business Formations &Dissolutions, 1989-2003. 2710 Business Establishments. 2911 Nonresidential Floor Space. 3112 Service Income. 34SERVICES1 Building Maintenance ServiceRevenues & Establishments. 45Cht Building Maintenance ServiceRevenues by Type, 2006. 462 Landscaping Service Revenuesby Type & Market. 483 Lawn & Garden ServiceRevenues by Market. 534 Tree & Shrub Care ServiceRevenues by Market. 55Cht Landscaping Service Revenuesby Market, 1996-2016. 585 Landscaping ServiceEstablishments & Employment. 60Cht Landscaping ServiceMarket Share, 2006. 616 Pest Control ServiceRevenues by Market. 657 Pest Control ServiceEstablishments & Employment. 69Cht Pest Control Market Share, 2006. 708 Exterior Building ServiceRevenues by Type & Market. 749 Exterior Building ServiceEstablishments & Employment. 7810 Swimming Pool Cleaning &Maintenance ServiceRevenues by Market. 8011 Swimming Pool Cleaning &Maintenance Establishments& Employment. 8212 Snowplowing ServiceRevenues by Market. 8313 Snowplowing ServiceEstablishments & Employment. 8514 Other Building MaintenanceService Revenuesby Type & Market. 8715 Building Systems ServiceRevenues by Type. 8816 Other Building MaintenanceService Establishments& Employment. 93MARKETS1 Building Maintenance ServiceRevenues by Market. 96Cht Building Maintenance Revenuesby Market, 1996-2016. 962 Residential Building MaintenanceService Revenues by Type. 98Cht Residential Building MaintenanceService Revenues by Type, 2006. 993 Nonresidential BuildingMaintenance Service Revenuesby Building Type. 105Cht Nonresidential BuildingMaintenance Service Revenuesby Building Type, 2006. 1064 Institutional Building MaintenanceService Revenues by Type. 1095 Office Building Maintenance ServiceRevenues by Type. 1126 Commercial Building MaintenanceService Revenues by Type. 1157 Industrial Building MaintenanceService Revenues by Type. 1188 Other Nonresidential BuildingMaintenance ServiceRevenues by Type. 120Click here to purchase onlinePage REGIONS1 Resident Population by Region. 1232 Gross Domestic Product by Region. 1253 Nonresidential Floor Spaceby Region. 1274 Existing Home Sales & HousingStock by Region. 1295 Building Maintenance ServiceRevenues by Region. 131Cht Building Maintenance ServiceRevenues by Region, 2006. 1316 Regional Building MaintenanceService Market Profile, 2006. 1347 Northeast Building MaintenanceService Revenues by Type. 1368 Northeast Building MaintenanceService Revenuesby Subregion & Market. 1399 Midwest Building MaintenanceService Revenues by Type. 14410 Midwest Building MaintenanceService Revenuesby Subregion & Market. 14611 South Building MaintenanceService Revenues by Type. 15012 South Building MaintenanceService Revenuesby Subregion & Market. 15313 West Building MaintenanceService Revenues by Type. 15914 West Building MaintenanceService Revenuesby Subregion & Market. 162INDUSTRY STRUCTURE1 Building Maintenance ServiceRevenues for SelectedCompanies, 2006. 169Cht Building Maintenance ServiceMarket Share, 2006. 1712 Selected Building MaintenanceService Franchises. 1813 Selected Acquisitions& Divestitures. 1884 Selected Building MaintenanceService Companies. 192Order now, click here!

Study #2177May 2007 4400243 PagesBuilding Maintenance ServicesUS Industry Study with Forecasts to 2011 & 2016The ongoing shift away from “do-it-yourself” to “do-it-for-me” building maintenance, particularly in the residential market, will support increasing building maintenance service revenues.US revenues to grow 5.6%annually through 2011Revenues for building maintenanceservices (performed on a contract-basisonly) are forecast to advance 5.6 percentper year to 91.6 billion in 2011. Growthwill be aided by ongoing increases inboth the number of households and thenumber of business establishments.Increasing availability and affordabilityof building maintenance services areanticipated to aid demand. However,competition will remain fierce in manyservice segments, including the largelandscaping market, limiting firms’ abilityto raise prices.Building maintenance services includelandscaping, pest control, exterior building cleaning, swimming pool cleaning,snowplowing and other (e.g., HVAC andrestroom deodorizing). Barriers to entryare low, with most segments being highlylabor-intensive and requiring little fixedinvestment. For instance, a start-up landscaping company often needs little morethan a truck and a lawnmower. New pestcontrol and swimming pool firms face themost barriers, including insurance andlicensing requirements.Changing demographics tosupport increasing revenuesThe shift away from “do-it-yourself” to“do-it-for-me” building maintenance willpersist, particularly in the residentialmarket. Changes in demographics willsupport increasing building maintenanceLandscaping76%US Building Maintenance ServiceRevenues by Type, 2006( 69.9 billion)Pest Control13%Other BuildingServices 11%service revenues, as the number of dualincome households rises and the USpopulation ages. Dual-income familiesoften do not have the time or the inclination to perform building maintenancetasks, and therefore contract out theseservices. The growing number of babyboomers in the US generally have thefinancial wherewithal to use professionalservices on a routine basis. In addition, these individuals may not have thephysical ability to maintain their homesas they once did, creating demand forcontract building maintenance services.Nevertheless, a cooldown in the newconstruction market from historical highsbetween 2001 to 2006 will limit residential gains.Nonresidential market tobenefit from outsourcingThe nonresidential market is expectedto benefit from the ongoing trend toward outsourcing noncore functions tocut costs. While the office market hasalready seen much of this shift, otherssuch as institutional, commercial and industrial will continue to see contract service growth. Strong new nonresidentialconstruction activity will also expand thepotential for contract services. Despitethese factors, the use of in-house personnel in many nonresidential markets(e.g., retail establishments and lodgingfacilities) will continue to hamper growth,as businesses seek to control quality ofservice and flexibility of scheduling.Copyright 2007 The Freedonia Group, Inc.Click here to purchase onlinePage Order now, click here!

Study #2177May 2007 4400243 PagesBuilding Maintenance ServicesUS Industry Study with Forecasts to 2011 & 2016Sample Text,Table & ChartTABLE III-3LAWN & GARDEN SERVICE REVENUES BY MARKET(million dollars)Item1996 2001 2006 2011 2016Gross Domestic Product (bil ) 7817 10128 13250 17000 21700 services/000 GDP 2.14 2.71 2.92 3.00 3.06marketsLawn & Garden Landscaping 16750 27400 38650 51000 66300Residential 11150 18650 26000 34550 44950ResidentialNonresidential 5600 8750 12650 16450 21350The residential market for building maintenance services includesmultifamily residential facilities (e.g., apartment buildings, condominium000 revenues/establishment97 133 135 161 190complexes), single-family residences and manufactured homes. In2006,Lawn& Garden Establishments (000) 172.9 205.5 285.5 317.0 349.0the residential market was the largest consumer of building maintenanceservices in the US, accounting for nearly two-thirds of total revenues.employees/establishment 2.22.42.1 2.32.4The market obtains this dominance through the extensive use of landLawn & Garden Employees (000) 381.1 488.5 594.0 716.0 849.0scaping and pest control services. Through 2011, the residential marketwill fare slightly better than its nonresidential counterpart, given the%lowlawn & garden 69.9 72.0 73.1 73.4 73.7rate of adoption in many of the service segments and the large numberofLandscapingRevenues (mil ) 23950 38050 52900 69500 90000households in the US.sampletablesampletextRevenues for building maintenance services in the residential market are forecast to advance 5.8 percent annually through 2011 to 57.7billion. Building maintenance service revenues will be supported by thegrowing number of dual-income families that not only have less time todevote to home maintenance tasks, but are also better able to afford tocontract with a professional service provider. In addition, the aging ofthe US population will aid demand for professional services as well, asthese homeowners are not physically able to care for their homes as theyonce did but still wish to keep a high standard of living. The numberof households is expected to continue to grow through 2011, expandingthe potential market for building maintenance services in the residentialsegment. However, the new single-family housing market is projected tocool through 2011, limiting revenue gains.Price competition is a factor in the residential market. The highlevel of price competition has made building maintenance servicesincreasingly affordable to a larger number of homeowners. However,this price competition will limit the ability of service providers to raiseprices, particularly in the low-end residential landscaping segment, therefore restraining value growth. Furthermore, despite the price competition97TABLE III-4PEST CONTROL MARKET SHARE, 2006( 8.9 billion)10.5%Copyright 2007 The Freedonia Group, rv iceMasterRollins3.2%Ecolab1.6%1.2%Rentokil*Centex* Includes rev enues of JC Ehrlich, w hich w as acquired in M arch 2006Click here to purchase onlinePage Order now, click here!

Study #2177May 2007 4400243 PagesBuilding Maintenance ServicesUS Industry Study with Forecasts to 2011 & 2016Sample Profile,Table & ForecastTABLE V-14WEST BUILDING MAINTENANCE SERVICEREVENUES BY SUBREGION & MARKET(million dollars)Item1996 2001 2006 2011 2016West Nonresidential Space (bil sq ft) 15.6 17.0 17.4 18.7 20.0 services/000 sq ft 444 648 891 1112 1380West Building Maintenance Services 6925 11010 15500 20800 27600By Subregion:Mountain 2080 3550 5100 6950 9300Pacific4845 7460 10400 13850 18300By Market:Residential 4070 6735 9620 13140 17570Nonresidential: 2855 4275 5880 7660 10030Institutional 950 1430 1970 2600 3430Office860 1300 1800 2290 3010Commercial 455 665 915 1200 1550Industrial 215 320 435 570 740Other Nonresidential 375 560 760 1000 1300sampletableCOMPANY PROFILESScotts Miracle-Gro Company14111 Scottslawn RoadMarysville, OH eKey Services: lawn care, tree/shrub care, pest control, related servicesSales: 2.7 billion (FY 2006)Employment: 5,720 (FY 2006)Scotts Miracle-Gro, which changed its name from Scotts Company in March 2005, is a leading supplier of consumer products forlawn and garden care, as well as a top manufacturer of products forprofessional turf care and horticulture. The Company is also a majorprovider of lawn care services in the US. Scotts Miracle-Gro operatesthrough four segments: North America, SCOTTS LAWNSERVICE,International, and Corporate and Other.The Company participates in the US building maintenance servicemarket via the SCOTTS LAWNSERVICE segment, which generatedFY 2006 sales of 206 million. SCOTTS LAWNSERVICE offers awide range of lawn care, tree and shrub care, external pest control,and related services under the SCOTTS LAWNSERVICE umbrellabrand name. These services are provided to residential customers in theUS through a network of company-owned branches and independentfranchises. The network comprised 77 company-operated locations in44 US metropolitan markets, as well as 82 independent franchises invarious secondary markets, as of September 2006. SCOTTS LAWNSERVICE’s principal competitor in the US lawn care service marketis TruGreen ChemLawn (Memphis, Tennessee), a segment of ServiceMaster Company (Downers Grove, Illinois). In addition to its residential customers, Scotts Miracle-Gro manufactures and markets a broad222Copyright 2007 The Freedonia Group, Inc.Click here to purchase onlinePage “Through 2011, revenues for building maintenance services in the West are forecast toadvance 6.1 percent per year to 21 billion.Over the forecast period, advances will bedriven by strong population growth andeconomic activity, both of which are projected to be the second fastest growth ratesin the US (just behind the South). The Westis also forecast to post the strongest gainsin the size of the housing stock. Expansionof the building maintenance service marketwill also be supported by .”--Section V, pg. 158Order now, click here!

Order InformationINDUSTRY MARKET RESEARCH FOR BUSINESSLEADERS, STRATEGISTS, DECISION MAKERSFive Convenient Ways to OrderONLINE: www.freedoniagroup.comMAIL: Print out and complete the orderform and send to The Freedonia Group(see address at the bottom of this form)PHONE: Call toll free, 800.927.5900(US) or 1 440.684.9600FAX: 1 440.646.0484 (US)EMAIL: info@freedoniagroup.comFree Handling & ShippingCredit Card OrdersOrders Outside of the USSave 15%There is NO charge for handling or UPS shippingin the US. Expect delivery in 3 to 5 business days.Outside the US, Freedonia provides free airmailservice. Express delivery is available at cost.Checks must be made payable in US funds,drawn against a US bank and mailed directly toThe Freedonia Group. For wire transfers pleasecontact our customer service department at info@freedoniagroup.com. Credit cards accepted.For convenience, Freedonia accepts American Express, MasterCard or Visa. Credit card purchasesmust include account number, expiration date andauthorized signature.If you order three (3) different titles at the sametime, you can receive a 15% discount. If yourorder is accompanied by a check or wire transfer,you may take a 5% cash discount (discounts donot apply to Corporate Use Licenses).Corporate Use LicenseNow every decision maker in your organization can act on the key intelligence found in allFreedonia studies. For an additional 2300, companies receive unlimited use of an electronicversion (PDF) of the study. Place it on your intranet, e-mail it to coworkers around the world,or print it as many times as you like,Order FormF-WEB.2177Building Maintenance Services. 4400Corporate Use License (add to study price) * 2300Additional Print Copies @ 500 each *NameTitleCompanyDivisionTotal (including selected option) Enclosed is my check (5% discount) drawn on a US bank and payable toThe Freedonia Group, Inc., in US funds (Ohio residents add 7.75% sales tax)StreetBill my companyCity/State/ZipAmerican ExpressMasterCardClick here to learn more aboutthe Corporate Use LicenseVisaMM(No PO Box please)YYCountryCredit Card #ExpirationPhoneFaxEmailSignature* Please check appropriate option and sign below to order an electronicversion of the study.Individual Use License AgreementThe above captioned study may be stored on the company’s intranet orshared directory, available to company employees. Copies of the study maybe made, but the undersigned represents that distribution of the study willbe limited to employees of the company.The undersigned hereby represents that the above captioned study will beused by only individual(s) who are employees of the company and thatthe study will not be loaded on a network for multiple users. In the eventthat usage of the study changes, the Company will promptly notify Freedonia of such change and will pay to Freedonia the appropriate fee based onFreedonia’s standard fee schedule then in effect. Note: Entire company corporate use license, add 2300; one additional user, add 400; two additionalusers, add 800; three additional users, add 1200.SignatureSignatureCorporate Use License AgreementThe Freedonia Group, Inc. 767 Beta Drive Cleveland, OH 44143-2326 USA Web site: www.freedoniagroup.comTel US: 800.927.5900 or 1 440.684.9600 Fax: 1 440.646.0484 e-mail: info@freedoniagroup.comPage 7

INDUSTRY MARKET RESEARCH FOR BUSINESS LEADERS, STRATEGISTS, DECISION MAKERSOther StudiesHome Organization ProductsUS sales of home organization products will grow4.5% annually through 2011, driven by demographictrends favoring more organized storage needs. Metaland wire products will remain the largest type andgrow the fastest, especially modular units. Productsused in garages and closets will lead gains by room.This study analyzes the 6.9 billion US home organization product industry, with forecasts for 2011 and2016 by material, product, room and market. It alsoevaluates market share and profiles major producers.#2224. 09/2007. 4400Commercial PrintingRevenues for the US commercial printing industrywill reach 82 billion in 2011. Lithographic printing willremain dominant while digital printing will grow thefastest based on lower cost, quick turnaround andease of customization for short printing runs. Advertising will stay the top use while the label and wrapperprinting segment leads gains. This study analyzesthe US commercial printing industry, with forecastsfor 2011 and 2016 by process and application. It alsoevaluates market share and profiles major players.#2204. 07/2007. 4400Commercial & ResidentialCleaning ServicesUS commercial and residential cleaning service saleswill grow 5.3% annually through 2011. Gains willbe driven by the shift toward “do-it-for-me” cleaning services in the residential market, and by theoutsourcing of noncore functions in the nonresidentialmarket. This study analyzes the 48.4 billion UScontract cleaning service industry, with historicaldata and forecasts for 2011 and 2016 presented byservice, market and region. The study also evaluatescompany market share and profiles leading players.#2191. 05/2007. 4400Janitorial Equipment & SuppliesAbout The Freedonia GroupThe Freedonia Group, Inc., is a leading international industry market research company that provides its clients with information and analysis needed to make informedstrategic decisions for their businesses. Studies help clients identify business opportunities, develop strategies, make investment decisions and evaluate opportunitiesand threats. Freedonia research is designed to deliver unibiased views and reliableoutlooks to assist clients in making the right decisions. Freedonia capitalizes onthe resources of its proprietary in-house research team of experienced economists,professional analysts, industry researchers and editorial groups. Freedonia covers adiverse group of industries throughout the United States, the emerging China market, and other world markets. Industries analyzed by Freedonia include: Chemicals Plastics Life Sciences Packaging Building Materials Security& Electronics Industrial Components & Equipment Automotive & TransportationEquipment Household Goods Energy/Power EquipmentCli

Sample Profile, Table & Forecast 6 Order Form 7 About Freedonia, Custom Research, Related Studies, Corporate Use License 8 CLICK TO VIEW US Industry Study with Forecasts to 2011 & 2016 Study #2177 April 2007 4400 243 pages Building Maintenance Services photo courtesy of Cleanology

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and might include day-to -day maintenance work, and the purchase of maintenance stock. "Scheduled Maintenance Services" includes all routine maintenance functions per timelines as agreed upon and documented in the SOP. "Unscheduled Maintenance and Repair Services" includes minor maintenance and repair services which are not pre-identified.

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