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Embracing the Path to Financial WellnessMODERATOR:Rachel Weker, Vice President, T. Rowe Price Retirement Plan ServicesPANELISTS: Tina L. Stamato, Senior Manager Pfizer Savings Plans, Pfizer Dina Pon, Assistant Vice President of HR, GEICO Rich Linton, President of Large Market and Retail Wealth Management, VoyaFinancial Michael Domingos, Vice President, National Corporate Strategy & Distribution,Prudential Retirement

America is Financially Unwell—and Savings Behaviors Show ItSAVINGS70%Of Americans livepaycheck to paycheckCNNMoney 20137.3%64%average pretax deferralPRIORITIESLEAKAGECurrent expenses—24%46%of active participants have 2.8 billion in outstanding loansCan’t cover a 1,000emergency without borrowing24%MarketWatch 201578%Of their paycheck goes toconsumer debt paymentsU.S. Census Bureau et al. 2014not using Auto-IncreaseOutstanding debt—24%Source: T. Rowe Price Retirement Plan Services, Inc., 6/30/2015 (defined contribution plans on OMNI recordkeeping platform). 130millionin hardships during 2014

Financial Wellness Needs Span a Broad SpectrumADVANCED Trust & Estate Income PlanningINTERMEDIATE Long term savings needs InvestingFOUNDATIONAL Debt management Budgeting Emergency preparedness

Do you currently offer a Financial Wellnesssolution to your employees?1. Yes2. Yes, and we are further enhancing3. No, but we are considering adding4. No, we are not considering at this timeThank you to our Diamond Sponsor

For those offering or considering a financial wellnessprogram, what’s the most significant benefit?1. Improving retirement outcomes2. Decreasing employee time spent addressing financial issues3. Aiding in employee attraction and retention efforts4. Improving employee satisfaction5. OtherThank you to our Diamond Sponsor

For those not adding a financial wellnessprogram at this time, why not?1. Not currently a top priority2. Don’t think it will make a difference to employee behavior3. Don’t see it as the employer’s responsibility4. Can’t afford it5. OtherThank you to our Diamond Sponsor

SmartDollar Serves as a Complement to theParticipant ExperienceA step-by-step approach to handling personal finances and building a smarter future.Highly engaging materialsAttention-grabbing topicsIntegrated into theparticipant experienceProven to change behavior*Source: SmartDollar, 2015. The average person pays off 5,300 in debt and saves 2,700 in the first 90 days of the program.

SmartDollar Experience Demonstrates theAbility to Effect ChangeFINANCIAL DISTRACTIONS AT WORKIMPROVED EMOTIONAL OUTLOOK37%12%18%21%Very Often Distracted Often DistractedCurrent 90 days into the programAt start of program34%29%33%20%12%2-5 years later%39Program participants who are saving 15% of their salaryfor retirement after 2 years in the program5%High StressAt start of programSource: SmartDollar, 2015.SometimesDistractedRETIREMENT PREPAREDNESSFINANCIAL STRESSOverwhelming Stress22%13%Some Stress2-5 years later

Embracing the Path to Financial WellnessTina L. Stamato,Senior Manager Pfizer Savings PlansPfizer

Pfizer Life Stages Program“Meeting the Colleague Where They Are Today ”Overview: Launched Jan. 1, 2012, in partnershipwith Fidelity Investments A multi-media, targeted communicationprogram Reinforces Pfizer’s commitment toproviding the tools, resources andsupportIdentifyingPersonalFinancial Goals Designed to: Help colleagues meet their retirementsavings goals; and Maximize their benefitsSaving for theFuture BudgetsDebtmanagementBenefits utilizationMultiple savingsgoalsTax strategiesand insuranceplanning Maximizing savingsInvestment support MonitoringprogressExploring otheroptions: catch-up,Roth, conversions,IRAs, etc.Preparing forRetirementCalculatingretirement benefitsIncome planningBroader wealthplanning andtransition support

Pfizer – Who We Are Average age: 46I’m saving forretirement, but Average tenure: 11 yearswhat about myother financial Approximately 55% of Career Pfizer Colleaguesgoals?are “On-Track” for Retirement* 96% participate in 401(k) 89% “maximize the match” 10.5% Average Deferral Rate 12% have elected Roth 401(k)*Measured as replacing 85% of pre-retirement income at age 65;Career Colleague defined as 25 Years of Service at Retirement 85% have “spillover”

Evolution of Life Stages2012(Launch) Rolled out acustom LifeStagesprogramguide MailedindividualSavings Plan“Scorecards” LaunchedPSPModeling Tooland RetireeMedicalModeling Tool20132014 Introducedtwo customworkshops Initiated 1-1financialplanningsessions atkey locations Updated andexpandedcustom LifeStagesprogramguide Expanded tofour customworkshops Expanded 1:1financialplanningsessions RefreshedRetireeMedicalModeling Tool ExpandedLife Stages tosupportHealth &InsuranceAnnualEnrollment2015 Expanded to eight custom workshops acrossdifferent financial wellness topics, with focusedmessages for key populations (Nonqualified PlanEligible, Women Investors, Puerto Rico, etc.) Delivered 22 Seminar Days and 30 Webinars Launched Total Rewards Statement to showcolleagues the full value of their Pfizercompensation and benefit programs Over 10,000 unique users in first four months Leveraged Life Stages Campaign to outlineenhancements to the Pfizer Savings Plan andeducate colleagues regarding required actions Continued emphasis on 1-1 guidance on-site andvia phone 165 on-site 1-1 days, and 7,500 calls Introduced additional communications and TipSheets to guide Pfizer colleagues as they plan

Where We’re Headed in 2016 Roll out new Financial Planning & Guidance Site Leverage Life Stages to support onboarding of acquiredorganizations Prepare colleagues for upcoming Pension PlanFreeze / Retirement Savings Contributions Develop Estate and Tax Planning materials Support broader Pfizer initiatives

Workplace Guidance Offerings te Seminars0173322Webinars61430181-1 Support Days2080130165Over-the-phone Consultations

Embracing the Path to Financial WellnessDina PonAssistant Vice President of HRGEICO

GEICO Wellness StrategyVision Inspiring associates and their families to live healthier and wiserMission GEICO strives to support our associates and their families inachieving their physical, emotional, and financial goals byempowering them to optimize their well-beingGoal Improve participation and engagement

Profit Sharing Plan Key Metrics85%79%participation rate78%10.0%100%8.6%8.6%5.2%4.7%0.0%0%2013 YE2015 YEHardship withdrawals10.080%75%71%66%GEICOVanguard Benchmark2015 YE6.82.01.91.90.00%2013 YEmonthly withdrawals issued per 1,000 activeparticipants94%Portfolio constructionpercentage of participants with a balancedstrategy100%Elected deferral ratesaverage elected deferral rateParticipation rates2013 YE2015 YE2013 YE2015 YE

Current: behavior-based campaigns,online nudges & educationBehavior-based campaignsTargeted, relevant emails deliveredon a monthly basis leveraging atest and learn strategy.Recommended savingsrate nudgeA personalized online experiencethat makes it easy to take positiveaction.Online education lessonsInitial suite of 11 lessons includetopics ranging from why join yourplan to how much to save.

Future: data driven, targeted solutionsFinancial FreedomCreate your planGet on trackLessonHelps employees betterbalance their financial pictureExplores the two keys to acomfortable retirement—savingsufficiently and investing wisely.Answers the question, “Am Ion track for retirement?”AudienceEmployees who need a basicfinancial wellness primer; lowsavers.Established participants with 20 years until retirementParticipants nearingretirement(10 – 20 years out).Call toactionSet up an emergency fund;raise retirement plancontribution.Raise retirement plancontribution; improve portfolioconstruction.Model retirement income;obtain a Social Securityestimate.EducationMeetingsandWebinars

HelloWallet Targeted StrategyCumulative Adoption Rates5,2555,4965,7105,7875,9346,0446,0826,114The Goals6,2736,4486,6166,6661.2.3.4.3,845Identify and target the most effective marketing channelsMatch HelloWallet’s average email and conversion ratesAchieve 100% fulfillment of the 4,800 HelloWallet licensespurchasedUtilize testimonials for future promotional strategies at theorganizationThe Rollout StrategyMulti-channel communications approach including: “I have fallen in love with the HelloWallet service! I’m not sure where to beginhere, I just love having all of my finances reviewable in one place. Checking,savings, loans, credit cards, mortgage, and even my 401k and in oneapplication.”-Jason G. Comprised of 3-emails seriesEmails optimized based on behavioral tactics such as day ofweek sent, sender and additional variables in employeeresponses to email communications, including demographicfactors such as gender.Live webinarsOnsite eventsPrint and digital collateralsSocial mediaInternal intranet articles

Utilization Levels for HelloWalletMember Income DistributionMember Age 200012001000800600400200018 to 24 25 to 34 35 to 44 45 to 54 55 to 6465 orolderGEICO% 1 Active Last Active Last Active LastLinked30 Days60 Days90 DaysAccounts22%29%35%63%Average HelloWallet B2B Members% 1 BudgetItems40%% On The% 1 Active Last Active Last Active LastGuidanceLinked30 Days60 Days90 DaysAccountsRoadmap7%14%19%22%40%% 1 BudgetItems% On TheGuidanceRoadmap32%7%“Active” means that members have logged in or opened an email in the past 30, 60 or 90 days, so as long as their last engagement didn’t occur on their registration date.

Improved Financial WellnessOur HelloWallet Members are 500 Increase inMedian SavingsBetter prepared for emergencies after just 6 of use.5.5% increase inHelloWallet’sWellness ScoreImproving overall financial wellness after 6 months of use. 2,390 Decreasein Median DebtDecreasing debt balances after just 6 months of use.8.4% increase inHelloWallet’sWellness ScoreImproving overall financial wellness after 12 months of use.

Embracing the Path to Financial WellnessRich LintonPresident of Large Market and Retail Wealth ManagementVoya Financial

On Retirement Every American worker should have the tools and informationto build a secure retirement Regardless of income, age, or life stage We can achieve sponsor businessgoals and educate and inspireemployees to create a real impacton income in retirement This work is our mission and privilegeCN0205-21868-0318

What drives our missionToday’s accumulationTomorrow’s outcomeTeaching and preachingLearning through behaviorRetirement: Only focusHolistic financial planningTransactionsActionsLifeless plan dataPlan health, insights and actionsDeceptive “big number”Actual monthly income

Reframing the conversationRetirement income is at the coreParticipant experienceSponsor experience

The employee journeyDistinct experience for employeesData-drivenstrategies thatinform actionsand changebehaviorsContinualreinforcement of“income thinking”Advice andsolutions foreach stage of anemployee’s lifeDrive actions that produce positive results“Redefining Retirement Readiness.” Voya Retirement Research Institute . March 2013.

Matt’s journeyDisengaged with knowledge gapEmployee Profile: MattAge: 28Customer support specialistSingleHousehold income: 35,000Engaged and informed

Alexandra’s journeySaver but anxious about getting it rightEmployee Profile:AlexandraAge: 42Business analyst3 childrenHousehold income: 165,000Investor with an organized strategy

George’s journeySingle lens view with key concernsEmployee Profile: GeorgeAge: 65Eligible to retireMarriedHousehold income: 58,000Holistic plan and confidence

Help employees engage and take actionBe Ready for their financial future: Messaged 61% Participated 144% Used advice/planning services 147% Took positive actions 48% Increased contribution rate/amount 42% Increased catch-up rate/amount Changed asset allocation 92% 62%40%Participate38%AcceptAvg. 1action takenfor every 3messagedSource: Voya myOrangeMoney DataMart, Large Corporate Market, July 1, 2014 – June 30, 2015.

Embracing the Path to Financial WellnessMichael DomingosVice President, National Corporate Strategy & DistributionPrudential Retirement

Rich Linton, President of Large Market and Retail Wealth Management, Voya Financial Michael Domingos, Vice President, National Corporate Strategy & Distribution, Prudential Retirement. Embracing the Path to Financial Wellness. America is Financially Unwell — and Savings Behaviors Show It Of Americans live paycheck to paycheck. CNNMoney 2013. 70%. Of their paycheck goes to consumer debt .

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