A GUIDE TO FEES & CHARGES - NAB Personal Banking

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A GUIDETO FEES& CHARGESPersonal banking feesEffective 19 October 2020

CONTENTSSection 1Section 2Section 3Transaction and Savings AccountsNAB Transaction and SavingsAccounts - Fee Summary Table 4Package Benefits 6NAB Visa Debit Card Fees 6Service FeesAccount Related Services 7Cheques 8Credit Card AccountsCredit Card Annual Fees 9Credit Card Monthly Fees 10NAB International Transaction Fee 10Cash Advance Fees 11Late Payment Fee 11Section 4 Loans, Overdrafts and Lending FacilitiesSection 5Section 6Loans 12Overdraft Facilities 12Home Loans and Lines of Credit 12Packages 13Documentation Services 13Other Service FeesInternational Payments 14NAB Foreign Currency Account 15Safe Custody Services 16Other Banking Services 16Government TaxesGoods and Services Tax (GST) General Advice Warning 1818Fee updates - further referenceAs part of our effort to make banking with NAB simpler and easier,we are embarking on a journey to rapidly remove fees. As we areremoving fees in between publications, we are unable to keep thisguide up to date. Please be informed that some of the fees containedin this guide may no longer be charged. For a complete list of feeremovals, please visit www.nab.com.au/fewerfees.2

A GUIDE TO FEES AND CHARGES –PERSONAL BANKING FEESWhat’s in this guide?This guide covers the fees that may apply for a range ofour personal accounts and services. It only applies to NABbranded products and services unless we have specificallyadvised you otherwise. You can use this guide to identifywhich fees may apply to you and ways you may reduceor avoid these fees. ection 1 details the fee structure for NAB Transaction andSSavings accounts and NAB Visa Debit card. Section 2 details the fee structure for service fees. ections 3-6 cover the remaining fees which could applySto your account including fees relating to loans andlending, and government taxes and charges. We pass ongovernment charges and taxes to customers at the timethey are payable. These taxes may change at any time.There is a separate fees and charges guide for businessbanking products.How this guide fits with other documentsThis document forms part of the terms and conditionsfor these products, along with the other documentsdetailed below:ProductDocuments that make up the Terms andConditions for this product, along withthis documentNAB PersonalTransaction and SavingsProducts NAB Personal Transaction and SavingsProducts terms and conditions Indicator Rates – Deposit ProductsNAB Internet Banking NAB Internet Banking terms and conditionsNAB Telephone Banking NAB Telephone Banking terms andconditionsNAB Electronic Banking(card based) NAB Electronic Banking (card based) termsand conditionsNAB Cash Manager NAB Cash Manager terms and conditions Indicator Rates – Deposit ProductsIf you haven’t already received a copy of each of theseitems for your product, please let us know.Any questions?If you have any questions simply visit your nearest NABbranch or phone us on 13 22 65, 7 days a week.3

SECTION 1Transaction and SavingsAccounts – Fee Summary TableNAB Transaction AccountsNABClassicBankingNABRetirementAccountNo Fee1No FeeNAB ATM Non-NAB ATM withdrawalor Balance Enquiry2 Overseas ATMRefer toSection 2Refer toSection 2EFTPOS Deposits Cheques withdrawals Branch withdrawals NAB Telephone Banking NAB Internet Banking NAB Alerts NAB Visa Debit card Overseas accessRefer toSection 2Refer toSection 2Australia Post &Bank@Post access Monthly AccountService FeeTransactions Included in Monthly Account Service Fee which is the feepayable on the last banking day of a month and debited atany time after that, usually no later than on the first bankingday of the following month.1 On 22 January 2010, NAB removed the Monthly AccountService Fee and made a commitment that it would never bereintroduced.2 Non-NAB ATM: Fees may apply to transactions at ATMsoperated by other ATM networks.3 Where you use an account to operate a NAB FlexiPlusMortgage Facility, it will be referred to by us in this brochureas a NAB FlexiPlus Mortgage Account.4 Annual Facility Fee applies to NAB Flexiplus MortgageAccounts. Refer to Section 4.4

NABTransactionAccountsNAB Savings ward SaverNAB CashManagerN/A4No FeeNo FeeNo Fee N/AN/A N/AN/A N/AN/ARefer toSection 2 N/AN/A N/A 5 N/AN/A7 N/A 6 6 N/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A5 After the initial deposit, other deposits to a NAB iSaver accountcan only be made by transferring funds from the eligibleNAB account.This can be done by using the funds transfer option in NABInternet Banking and NAB Telephone Banking. Refer to Part Aclause 2.11 of the Personal Transaction and Savings ProductsTerms and Conditions.6 To and from an eligible NAB transaction account only.Refer to Part A clause 2.4 of the Personal Transaction andSavings Products Terms and Conditions.7 Cheque access via bank cheque only from NAB branches.Fees and charges may apply.5

Package BenefitsNAB Portfolio Facility/NAB Private Portfolio FacilityA Portfolio/Private Portfolio Facility and linked subaccounts are exempt from service and transaction fees.Non-NAB ATMFees may apply to transactions at ATMs operated by otherATM networks.NAB Visa Debit Card FeesNAB Platinum Visa Debit card feesPer card 10 per month, per card1NAB Visa Debit card feesRequest to changecard colour 20 per request1 The first monthly fee will be charged when you request aNAB Platinum Visa Debit card and then each subsequentmonth thereafter.6

SECTION 2Service FeesAccount Related ServicesOverseas accessNAB Debit cardor linkedNAB Credit Card2NAB Visa Debit cardor NAB PlatinumVisa Debit cardATM cashwithdrawal1 5 per withdrawal4 5 per withdrawal4Balance enquiry1 1 per enquiry4 1 per enquiry4Foreign currencytransaction fee13% of Australian dollartransaction amount forcash withdrawals madein currencies otherthan Australian dollars(itemised separately onyour statement3).3% of Australian dollartransaction amountfor cash withdrawalsor purchases madein currencies otherthan Australian dollars(itemised separatelyon your statement3,5).Overseas operators may charge you to use their ATMs.1 These fees will not apply to NAB Flexiplus Mortgage accounts orNAB Portfolio Facility/NAB Private Portfolio Facility sub accounts.2 For transactions accessing linked transaction or savings accounts.3 Includes a Visa scheme fee charged to NAB and on charged toyou. This fee is a percentage of the converted AUD amount shownon your statement.4 Includes a Visa scheme fee charged to NAB and on chargedto you.5 This fee will not apply to purchases made using a NAB PlatinumVisa Debit card.Transaction verificationLess than 1 year since transaction 2.50 per item (minimum 10)1 year or more since transaction 5 per item (minimum 20)7

ChequesBank chequesIssue fee – per cheque 12Replacement fee – per cheque 20Repurchase fee – per cheque 20Cashing of chequesCustomerNon-CustomerNAB cheque 0 51Non-bank financial institutioncheque cashed by member 3 31 Fee is not charged if cheque is cashed at home branch.Deposit booksMulticopy or agency credit 5 per itemSpecial clearance of cheques8Per item 15Bank officer to present item 70 per hour(minimum 35) costs

SECTION 3Credit Card AccountsCredit Card Annual FeesAccounts opened prior to December will becharged an annual fee in January each year. Accountsopened from December will be charged the firstannual fee when you accept the credit card agreementand then annually in the same month thereafter.Credit Card Annual FeesNAB Rewards Signature Card p.a.NAB Rewards Platinum Card p.a.NAB Low Fee Platinum Card p.a.NAB Low Fee Card p.a.NAB Low Rate Card p.a.NAB Qantas Rewards Signature Card p.a.NAB Qantas Rewards Premium Card p.a.NAB StraightUp CardNot applicable NAB Velocity Rewards Premium Card p.a.NAB Velocity Rewards Card p.a.NAB flybuys Rewards Card p.a.NAB Rewards Classic Card p.a.NAB Qantas Rewards Card p.a.NAB Qantas Plus Card . p.a. NAB Visa Mini p.a.NAB Low Rate Platinum Card p.a.NAB Low Rate Platinum Card Previously ‘NAB Low Rate Premium Card’ p.a.NAB Premium Card p.a. NAB Visa One p.a.NAB Visa One Fee-Free Nil1 Product not for sale.2 A monthly fee applies to the NAB StraightUp Card – see below.The annual fee is waived for cards included in a NABTailored Home Loan Package , NAB Choice Package,Private Tailored Package, NAB Introductory Rate HomeLoan , Homeowner’s Package , Portfolio Package andPrivate Portfolio Package for the life of the Package.When a package is cancelled/terminated, the annualcard fee will be debited after the Package ends and thenannually in the same month thereafter.9

The following cards included in NAB Shareholder’s Benefit will have the credit card annual fee waived: NAB RewardsClassic Card, NAB Rewards Platinum Card, NAB Low FeeCard, NAB Low Fee Platinum Card, NAB Qantas RewardsCard, NAB Qantas Rewards Premium Card, NAB VelocityRewards Card, NAB Velocity Rewards Premium Card andNAB flybuys Rewards Card.1 Not for sale.Credit Card Monthly FeesA monthly credit fee applies to the ‘NAB StraightUp Card’.The amount of the monthly credit fee will depend on yourcredit limit.Credit Card Monthly FeesNAB StraightUp Card – credit limit is p.m.NAB StraightUp Card – credit limitbetween - p.m.NAB StraightUp Card – credit limitbetween - 20 p.m.The monthly credit fee will not be payable where there isno amount owing and the card has not been used duringthe relevant statement period.NAB International Transaction FeeThe following NAB International Transaction Fees applyto all credit card accounts, except NAB Visa One Fee-Free.International transactions are transactions where themerchant, financial institution or entity processing thetransaction is located outside Australia. These transactionsare either:- Single-currency international transaction: where thetransaction is made in Australian dollars (AUD)- Multi-currency international transaction: where thetransaction is made in a currency other than Australiandollars (AUD)Card SchemeTransaction TypeNAB InternationalTransaction Fee1VisaSingle-currency3%Multi-currency3%1 The NAB International Transaction Fee includes a fee charged bythe Card Scheme to NAB (and on charged by NAB to you), calculatedon the converted AUD amount shown on your statement.10

Cash Advance FeesThe following Cash Advance fees apply to all credit cardaccounts, except NAB Visa One Fee-Free.For Cash Advances you will be charged a percentage of theCash Advance (in Australian dollars) or the minimum fee,whichever is the greater.For Cash Advance transactions via Internet Banking,if after NAB posts the Cash Advance transaction and anyother purchases or payments for that processing day,the balance of the account is in credit, the Cash Advancefee will not be charged. The minimum Cash Advancefee will apply to any other transactions including ATMwithdrawals and gambling transactions when youraccount is in credit balance.Note: NAB posts purchases and cash advances in that order to youraccount before posting payments and refunds.ChannelAll channelsCash Advance amountMinimum fee2% 2.50Note: In the case of cash advances made in currencies other thanAustralian dollars, the cash advance amount used to calculate thecash advance fee is the Australian dollar amount posted to yourNAB Credit Card account.You may be charged by the ATM owner where you make a cashadvance using an ATM in Australia that doesn’t belong to NAB.Late Payment FeeDebited monthly (if applicable)Late PaymentFee1 15 (Debited on or after the day when an amountthat is due for payment is not paid on or beforeits due date if, at the time the fee is debited,the balance of the account is 50 or more.)1 NAB Visa One Fee-Free is exempt from the Late Payment Fee.11

SECTION 4Loans, Overdrafts and Lending FacilitiesLoansWe will advise you in writing of any agreed borrowingfacility which will cover the interest rate, how and whenit is charged, and what fees are payable. Fees typicallyinclude an Application Fee and a Loan Service Fee.Changes to interest rates are advised by press advertisementsand appear on your loan account statement. Details of currentrates can be obtained from your branch and on nab.com.au.Application fees are non-refundable upon acceptanceof loan or lending facility. If the facility is declined byNAB or not accepted by you, the application fee willbe refunded.Personal LoansFixed and VariableRate Personal LoansApplication FeeLoan Service Fee 150 10 per month.Overdraft FacilitiesNAB Personal Overdraft Line Fee (formerly Overdraft Line Fee)Fee is based on approved overdraft limit and is debited to account onthe first business day of March and the first business day of September.Up to 5,000 35 each whole six month period 5,001 – 10,000 70 each whole six month period 10,001 – 20,000 80 each whole six month period 20,001 – 30,000 140 each whole six month period 30,001 – 40,000 190 each whole six month period 40,001 – 60,000 290 each whole six month period 60,001 – 80,000 400 each whole six month period 80,001 – 125,000 500 each whole six month periodOver 125,0000.40% (minimum 500) eachwhole six month periodHome Loans and Lines of CreditThe following fees and charges apply to: NAB Home Loans NAB FlexiPlus Mortgage NAB Portfolio Package NAB Private Portfolio Package12

Home Loans and Lines of CreditApplication Fee 600Facility Fee(for NAB FlexiPlus Mortgage) 250 p.a.For loans included in a Package there is no Application Fee or Facility Fee.Application Fee includes up to two home loan applications, providedthey are applied for at the same time and are over the same security.Loan Service Fee 8 per monthThere are no Loan Service Fees for: loans included in a Package NAB FlexiPlus Mortgage NAB Base Variable Rate Home LoanRate Lock FeeFee available on requestRate Lock allows customers applying for a fixed rate home loan to locktheir fixed interest rate for up to 90 days.Economic costs for fixed rate loansEconomic costs for fixed rate loans are NAB’s reasonable estimateof our loss (if any) from the prepayment of a fixed rate loan. Economiccosts may be payable if you prepay more than 20,000 or close theloan during a fixed rate period or, end your fixed rate period early.PackagesPackagesAnnual Package FeeNAB Choice Package 395NAB Portfolio Package 550NAB Private Portfolio Package 550NAB Private Tailored Package 395Documentation ServicesDocument preparation & productionMortgage Discharge FeeIncludes preparation of discharge,attending settlement and lodgementof documents where applicable 350Production of documentsTo permit registration by other parties 150Company/Business name searchesCompany name search 40 per search (inclusive ofRegistrar’s Fee)Business name search 40 per search (inclusive ofRegistrar’s Fee)13

SECTION 5Other Service FeesPayable and debited when the transaction occurs orservice is provided.International PaymentsOutwardInternational cheques/drafted - issuedDrawn on banks with currency/AUD arrangement with NAB 30Refund/reissue (this charge covers the cost of placing a‘stop’ where the original cheque has been lost/stolen) 301Repurchase 2011 Any overseas bank charges incurred will be charged to the customer.International money transfers - sentInternational money transfer via NAB Internet Banking(in foreign currency) 102International money transfer via NAB Internet Banking(in Australian dollars) 302Banker assisted 30Requested by email or fax – email and fax writteninstructions will only be acted on where an Email/FaxAuthority is held 35Request for cancellation of international money transfer- any cancellation request will be subject to the agreementof the beneficiary, whether that beneficiary is the intendedbeneficiary or not 2011 Any overseas bank charges incurred will be charged to the customer.2 In most cases, NAB will pay overseas bank charges on your behalf.However, in some instances beyond NAB’s control, overseas bankswill directly deduct these overseas bank charges from the moneyyou send instead.InwardInternational cheques/drafts - receivedCheque proceeds advanced for immediate credit of funds(purchased) – cheques in foreign currency and payableoverseas 25per itemCheques sent for collection, credit of funds upon clearance- cheques in foreign currency or in Australian dollarspayable overseas 401per itemDishonour of overseas cheques 3021 Any overseas bank charges incurred will be charged to the customer.2 Where overseas bank charges more than one fee, all overseas feesare to be paid. Where multiple dishonours are received and all itemsare processed at the same time, only one NAB charge is to be levied.14

International transfers - receivedOverseas parties that direct a payment to NAB may charge NAB acommission in respect of these transfers, which are included in our fee.Our fee also depends on the currency of the transfer. This fee is usuallydeducted from the amount paid. In some cases, the sending party mayinstruct NAB to charge our fee to them. Where NAB does this, NAB willnot charge the payment beneficiary and may charge the sending banka higher amount than set out below.Transfers to NAB in Australian or overseas currencyDeposited to NAB accountUp to 15Deposited to non-NAB account (NAB actingas intermediary)Up to 30Transfer of overseas currency receivedby NAB and transferred to anotherbank unconvertedUp to 35OtherEnquiries regarding payment (international cheques/drafts andinternational money transfers)General enquiries or investigations, at acustomer request, that require messagingto/from an overseas or correspondent bank 2511 Any overseas bank charges incurred will be charged to the customer.NAB Foreign Currency AccountForeign currency account feesIntra accounttransfers 30 Banker assistedDeposit/Withdrawalof overseascurrency notes2% of deposit/withdrawal amount (minimum 20)Foreigncurrencyholding feeA fee may be charged on large balances in currencieswhere market conditions and interest rates are suchthat the bank makes a loss on the currency.The relevant fee and threshold amounts over whichthe fee is charged can be found on NAB’s website:www.nab.com.au/business/ account The thresholdamounts and currencies may change as marketconditions change.15

Safe Custody ServicesCustomer sealed packetPaid annually in advance, due date 31 May 55 p.a. per packet(GST inclusive)Customer supplied locked boxPaid annually in advance, due date 31 May 100 p.a. (GST inclusive)Up to 8,000 cubic centimetres in capacity 100 p.a. (GST inclusive)Over 8,000 cubic centimetres in capacity 100 p.a. (GST inclusive)For each additional 8,000 cubic centimetresor part thereofPlus 100 p.a.(GST inclusive)Double custody itemPaid in advance, on lodgement per item fora maximum period of 3 months. For smallsecure package, box or envelope. 30 (GST inclusive)Safe Deposit Centre Facilities, including safe deposit boxes/lockersAvailable in Adelaide, Brisbane, Melbourne, Perth and Sydney.Fees for services vary depending on where the service is provided.Details of applicable fees are available upon request at the Safe DepositCentres or phone us on 13 22 65.Other Banking ServicesBank Guarantee (also known as Guarantee by Bank)Issuing feeAvailable on applicationService fee/half-yearly feeAvailable on applicationForeign currency bank guarantee feesAvailable on applicationCertificates1– Bank confirmation audit requests– Bill holdings– Comprehensive certificates suppliedfor audit– Deeds and documents held– Goods shippedEach certificate at anhourly rate of 90 per hour (minimum 70 per certificate)Note: Charge will apply whether documents are held as security orotherwise, and for confirmation of previous certificates.1 This fee does not apply to any credit contract with NAB to whichthe National Credit Code applies.16

Credit transfersCustomerNon-CustomerTransfers to other bank 5 5Plus cash handling fee 01.50%(minimum 1)Encashment/Negotiation advicesFee 20 per advice. Free for accountswithout cheque access.Legal feesFees incurred with external lawyers may be at your cost.Miscellaneous services1Charge rate for services not otherwiseprovided for in this guide 90 per hour(minimum 70)1 This fee does not apply to any credit contract with NAB to whichthe National Credit Code applies.Real Time Gross Settlement (RTGS) – Domestic Telegraphic TransferFee 35Note: Where Real Time Gross Settlement instruction is received vialetter, email or fax, funds transfer fee - email or fax request will alsoapply (see Section 5).17

SECTION 6Goods and Services Tax (GST)The ‘GST Clause’ below applies to any fees and charges inthis guide that are subject to GST but are not expressedto be ‘GST inclusive’. NAB reserves the right to apply the‘GST Clause’ to all fees in this guide if there is a change tothe GST rate or to whether or how GST applies to a serviceidentified in this guide.GST ClauseIf NAB is liable to pay GST or any similar tax on a supplymade in connection with a service referred to in this guide,then the Customer agrees to promptly on demand pay NABan additional amount equal to the consideration payablefor the supply, multiplied by the prevailing GST rate.Definition of GST‘GST’ a Goods and Services Tax or any similar tax imposedin AustraliaGENERAL ADVICE WARNINGThe products covered by this fees guide are issued byNational Australia Bank Limited (NAB).Any advice in this guide has been prepared without takinginto account your objectives, financial situation and needs.Before acting on any such advice, you should considerwhether it is appropriate for your circumstances.You should also consider the Product Disclosure Statementor other disclosure document, available from NAB, beforemaking any decisions regarding the products covered inthis guide.18

For more information call13 22 657 days a weekor visit us at nab.com.auor ask at your local branch Hearing impaired customerswith telephone typewriterscan contact us on 13 36 77 2020 National Australia Bank Limited ABN 12 004 044 937AFSL and Australian Credit Licence 230686 00095A0620

3 Includes a Visa scheme fee charged to NAB and on charged to you. This fee is a percentage of the converted AUD amount shown on your statement. 4 Includes a Visa scheme fee charged to NAB and on charged to you. 5 This fee will not apply to purchases made using a NAB Platinum Visa Debit card. Transaction verification

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