Kinetico PREMIER - Kinetico Water Systems Canada

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KineticoPREMIERS E R I E S WAT E R S O F T E N E R SOwner’s ManualGuide d’utilisationManual del usuario

High Performance Water Softenersand Combination SystemsOwner’s ManualUnit shown withoptional SuperKit Congratulations for choosing Kinetico to improve the quality of your water.You will immediately begin to notice the numerous benefits of having qualitywater throughout your home and the benefits of having a Kinetico QualityWater System.Since 1970, Kinetico Incorporated has designed and manufactured productsto improve the quality of your water. Kinetico offers a complete line of qualitywater systems to solve your water problems. Pioneers in non-electric, demandoperated water treatment, Kinetico continually sets the direction for the entirewater quality industry. 2013 Kinetico Incorporated“Kinetico,” the Kinetico logo, and “Overdrive” are registered trademarks in theUnited States, other countries or both, of Kinetico Incorporated, Newbury, Ohio.

Table of ContentsKinetico Water Softeners and Combination Systems . . . . . . . . . . . . . . . . . . . . . . . 3What Makes Your Kinetico Premier Series Water Softener DifferentIs What Makes It Better. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5How Your Water System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Kinetico Combination Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Maintaining Your Water SystemChanging the Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Adding Regenerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1AccuDial Regeneration Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Manual Regeneration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12By-pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Cold Weather Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Sanitizing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Iron Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Salt Bridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Commonly Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Softening System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202Kinetico IncorporatedKinetico Canada Incorporated10845 Kinsman Rd.Newbury, Ohio, 44065USAwww.kinetico.com21 Parr Blvd., Unit 10Bolton, ON L7E 4G3Canadawww.kinetico.comKinetico UK LimitedKinetico FranceBridge HousePark Gate Business CentreChandler’s WayPark Gate SO 31 1FQEnglandwww.kinetico.co.ukSarlB.P. 80528 Osny95528 Cergy-Pontoise CedexFrancewww.kinetico.frKinetico DenmarkApSSandvadsvej74600 KøgeDenmarkKinetico Germany GmbHBunzlauerstrasse 12-DHöher-GrenzhausenGermany 56203

Kinetico Water Softeners andCombination SystemsNow that your Kinetico water system is installed, you can enjoy all the benefitsof having soft water. If you are not accustomed to soft water, here are some tipsto follow to get the most benefit from your new system:How to use soft water1Use pure soap products.Most leading brands of laundry soaps, household cleaners and shampooscontain large amounts of detergents. The harsh chemicals in these detergentsare necessary when using hard water, but you can reduce your use or eliminatethem altogether with soft water. We recommend you use pure soap products;clear liquid soaps without dyes and perfumes. If you continue to use yournormal detergents, you should significantly reduce the amount used. Yourlocal, authorized Kinetico dealer can provide you with more information andrecommended detergent amounts.2Use less soap and household cleaners.When using soap or cleaners with soft water, start by cutting the amountof soap you normally use in half. You may even find you can use as little asone-quarter the amount you were using before. Hardness minerals in waterinterfere with soap’s cleaning ability. Once they are removed, soap can do its jobbetter. Even though you’ll use less soap, you’ll get more suds and cleaner results.It’s especially important to reduce the amount of laundry soap you use. Washingclothes in soft water not only means you’ll need less soap to get your clothesclean, but also that the soap you do use will rinse out completely. Washingin soft water makes your clothes look whiter and brighter, and they’ll lastlonger too. It is very important not to let your clothes sit in the washer afterthe cycle is complete. Otherwise, mildew and a musty smell could develop.Detergent buildup can stain your clothing. Again, Kinetico recommends thatyou use clear, liquid soaps, without dyes or perfumes.After bathing in soft water, your skin should feel “slippery.” It’s not soap left onyour skin. What you’re feeling is your own smooth skin without any leftoversoap curd or residue. When you bathed in hard water, you were never able torinse this residue off completely. The soap curd that left a ring in your bathtubwas also left on your skin. But now that you have soft water, you’ll feel soft,smooth and clean. The same holds true for rinsing shampoo out of your hair.3

34Reduce or eliminate the use of fabric softeners.Fabrics washed in hard water retain soap curd or residue making them“crackle” when removed from the dryer or stiff if air-dried. Fabric softeners arenecessary with hard water to keep your clothing soft, but with soft water, youcan reduce your use of fabric softeners or eliminate them altogether.Take special precautions with automatic dishwashers.Soft water, when combined with caustic phosphatesin some dishwasher detergents and very hightemperatures in the dry cycle, can etch dishesand glassware. To prevent this possibility: use the “no heat” dry cycle on your dishwasher; use the minimum amount of a good quality,low phosphate dishwasher detergent neededto clean your dishes. This may be as little as20 percent of the amount recommended bythe appliance manufacturer or on the dishwashersoap box; wash good china and crystal by hand.5Special care for plants and fish.Depending on your water hardness level, amount of rainfall and how often youwater, you could use soft water for outside watering, butwhy waste your soft water? Water your lawn, shrubsand outside plants from an outside hard water faucetor put your Kinetico water system in by-pass beforewatering. See “By-pass” on page 12 for instructionson by-passing your system. Many houseplants can bewatered with soft water, although some houseplantscan be highly sensitive to the elevated level of sodiumions in soft water. You may prefer to water houseplantswith hard water or water from a Kinetico reverseosmosis system.Fish accustomed to hard water may have trouble with an abrupt change to softwater. Make the change gradually over a period of seven to 14 days by blendinghard and soft water until the tank contains 100 percent soft water. Once youbegin using soft water, you should notice that your fish tank stays cleaner longer.4

What Makes Your Kinetico PremierSeries Water Softener Different Is WhatMakes It BetterKinetico water systems are powered by the energy of moving water, not electricity.So there’s nothing to plug in, no buttons to push, timers to set and reset, oradjustments to make. You really don’t need to do anything special to operate yourKinetico water system —it runs itself, not you.Your Kinetico water system has a built-in water meter which means it operates“on demand” based on your actual water usage. With demand operation, yourKinetico water system can regenerate at any time of the day or night and you’llstill have plenty of soft water available. It regenerates when necessary, so a simpleflush of the toilet or run of the faucet can send your Kinetico water system intoregeneration. Depending on your water usage, your Kinetico water system couldregenerate more frequently (if you have a housefull of guests, for instance) or not at all for severaldays (if you’re on vacation). Demand operationensures maximum efficiency while providing youwith a continuous supply of soft water — evenas your water usage changes.Fig. 1Highly Efficient RegenerationKinetico systems cleanthemselves with soft waterusing countercurrentregeneration. This processreduces regenerant and waterusage and regenerates theresin beads more effectively.The actual regeneration process of aKinetico water system is different from othersystems. Kinetico water systems use a processcalled countercurrent regeneration (instead of anold fashioned, 4- or 5-cycle regeneration) whichhas long been recognized as the optimum processfor regenerating a resin bed (Fig. 1). Kinetico isable to effectively use this process since our watersystems regenerate with soft water.The twin tank design of a Kinetico watersystem provides you with a continuous supplyof soft water any time of day, even through theregeneration process. When one tank needs toregenerate, service automatically switches to theother tank (Fig. 2). So go ahead and do a week’sworth of laundry in one day. Your Kinetico watersystem can handle it.5

Fig. 2Twin Tank DesignTwin tanks provide an uninterruptedsupply of soft water, 24 hours a day.Overdrive EnhancedSelect Kinetico softening, filtration and combination systems are Overdriveenhanced for maximum performance and efficiency. With Overdrive, you canexpect better flow without compromising water quality.Overdrive directs the flow of water through both tanks of the systemsimultaneously during service cycles. Water flow is distributed evenly betweenthe tanks, increasing flow, increasing contact time with media and decreasingpressure loss through the system. During a regeneration cycle, one tankis available to provide normal service flow. When the cycle is complete, bothtanks are immediately placed back into service.Should you have any questions or need any assistance, contact your local,authorized Kinetico dealer.NOTE: Repair leaky faucets, toilets or pipes to ensure proper productperformance.6

How Your Water System WorksHard water contains calcium and magnesium. Your Kinetico water systemcontains resin beads, which hold sodium ions. When hard water passes throughthe resin beads (Fig. 3) inside a Kinetico water system, the beads attract andhold the calcium and magnesium ions in exchange for sodium. After this ionexchange process, the water leaving your Kinetico water system is soft.Once the resin bed is loaded with calcium and magnesium ions, it must becleansed (or regenerated) so that it can continue to soften water. The salt in yoursalt storage tank mixes with water to wash the resin beads. The brine solutionloosens the hardness minerals which have built up on the resin beads; then thesystem backwashes and flushes the hardness minerals and salt solution away.Once this is complete, the resin beads hold sodium ions. The system is againready to exchange the sodium ions for more calcium and magnesium ions.Fig. 3SofteningCycleRegenerationCycle7

Unlike most other systems, the Kinetico water system’s cleaning or regenerationprocess is done with soft water. Since you already know what a difference cleaningwith soft water can make throughout your home, it only makes sense that theKinetico water system cleans itself with soft water too. And only clean, soft wateris used to make the salt solution in the salt storage tank.Kinetico Combination SystemsYour Kinetico combination system is two systems in one! It provides additionalfiltration capabilities above and beyond the softening performed by a standardKinetico water system. Kinetico combination systems have the same great featuresthat make our water systems so unique (see “What Makes Your Kinetico WaterSystem Different.” section of this manual) as well as additional technologydesigned to provide you with the best water possible.Kinetico offers the following combination systems:Premier Q850 and Premier Q850 OD*High efficiency water softening system with two tanks of activated carbonfor whole-house dechlorination. Reducing chlorine in your water allows youto enjoy odor-free showers, eliminate the skin-drying effects of chlorine, andprevent premature fading/bleaching of your favorite clothing and linens.* Overdrive directs the flow of water through both tanks of the systemsimultaneously during service cycles.Chlorine reduction is not part of Standard 44 NSF/ANSI certification.8

Overdrive EnhancedKinetico combination systems incorporate proven filtration technologyto ensure optimum water quality. Kinetico’s unique design passes waterthrough all four tanks simultaneously, dramatically improving the flow andfiltration performance of the systems. With Overdrive enhanced systems,you can rest assured you’re getting the best water possible.Care and Maintenance of Your Combination SystemTo ensure your Kinetico combination system continues to operate at peakperformance, follow the procedures outlined in the “Maintaining Your System”section of this owner’s manual.The concentration of chlorine in a water supply will determine the life of thecarbon in combination systems. You will have to replace the carbon in yoursystem when you begin to notice the return of a chlorine odor in your water.Expect to replace the carbon every few years as a general rule, although it maylast longer if your water supply does not contain high levels of chlorine.Because Kinetico’s filtration media is automatically cleanedduring regeneration, it requires no additional maintenance.If you have additional questions about the operation and maintenanceof your Kinetico combination system, please contact your local,authorized Kinetico dealer.Premier Q850 ODCombination System9

Maintaining Your Water SystemYour Kinetico water system is engineered to provide you with quality waterwithout requiring extensive maintenance. However, some routine maintenanceis necessary to keep your system working properly.Changing the FilterYour Kinetico system uses an in-line filter to remove solid material from theinlet water supply. Periodically, the filter cartridge will require replacement.This should occur when the water pressure in the home begins to graduallydecrease. The frequency of the filter change is determined by the amount ofwater used and the solid material content of your water supply.Procedure1. Turn off the feed water to the filter by turning the by-pass valvePASS position*.1to the BY-2. Slowly turn the handle on the pressure relief valve 2 to the OPENposition**. Allow at least one minute for system to depressurize and tominimize spillage.Open142Closed56OffOn310

3. When depressurized, remove the filter sump(when viewed from above) with two hands.3by turning it clockwise4. Remove the new cartridge and all contents from the protective packaging, andslide the bag over the used cartridge.5. Remove the used cartridge by turning it clockwise. Discard used cartridge withthe bag, or clean and store for reuse.6. Inspect and clean the sump seal and adapter O-ring, if necessary. Using theincluded packet of silicone, lubricate entire seal, O-ring and the sealing surfacein the filter head 4 .7. Install the new cartridge into the cartridge adapter by turning it counterclockwise until it stops 5 .8. Install the filter sump by turning it counter-clockwise until it stops.IMPORTANT! Check alignment of arrows to assure proper assembly 6 .9. Turn the handle on the pressure relief valve to the CLOSED position2.10. Turn on the feed water by slowly turning the by-pass to the GREEN, “INSERVICE” position*.* Your by-pass valve may be different than the one illustrated.** Pressure relief valve may be in a different location than illustrated. If necessary, contact your Kineticodealer for assistance.NOTE: Filter styles vary, and yours may not be exactly as previously described.Adding Regenerant(water softener salt or potassium chloride)Make sure your salt storage tank never runs out of regenerant. Refill regenerantanytime before water is visible in the brine drum or softener cabinet (on cabinetmodels). Use Kinetico Water Softener Salt, available from most Kinetico dealers,or another quality brand. Some salts contain foreign particles which can causeproblems with your system, so be sure to use a quality grade of salt, processedespecially for use in water softeners. If you choose to use potassium chloride,contact your local authorized Kinetico dealer to find out about the recommendedadjustments to your system. Your Kinetico dealer can also recommend or performa schedule of periodic maintenance. DO NOT USE ROCK SALT, as it oftencontains significant levels of dirt or foreign matter.11

AccuDial Regeneration MeterTop View of Softener ValveHardnessAdjustment KnobMeter DiscSoftener ValveScrewDecal WindowViewing AreaNote: Actual disc colors may vary. Colorsshown are for illustration purposes only.This valve allows for the adjustmentof regeneration frequency based oninlet water hardness. This improvesperformance and reduces waterconsumption. The integrated systemmeter tracks the volume of waterprocessed and after the adjustableset-point has been reached, theregenerationprocessbegins.Adjustment of the AccuDial canbe made by an authorized Kineticoservice representative.Manual RegenererationIf your salt storage tank does run out of salt, you can manually regenerate theunit after adding salt. Using a #2 Phillips screwdriver, push down firmly on thesoftener valve screw and slowly turn clockwise to start the regeneration. At thispoint you should hear water begin to run through the system. If you do not hearwater running through the system, the disc has not been advanced far enough.Repeat the procedure for manual regeneration after the water flow stops (11 to90 minutes, depending on the model) to be sure both resin tanks are regenerated.NOTE: If your hot water tank has refilled with hard water, it may take severaldays for it to empty and for your water to feel soft again.By-passThere may be times when you need to shutoff the water supply to your entire house. Todo this, set the by-pass valve to the RED,“OFF” position. No water will flow throughthe house. To restart the water, set the bypass valve to the GREEN, “IN SERVICE”position. You may put the softener into bypass at any time, if necessary, by puttingthe by-pass valve into the YELLOW, “BYPASS” position. You will still get waterthroughout the house; however, all of the water will be untreated. To return thesoftener to service, set the by-pass valve to the GREEN,“IN SERVICE” position.NOTE: By-pass styles vary and yours may not be as described. Contact yourKinetico dealer for further assistance.12

Cold Weather ProtectionIf your Kinetico water system is installed outside or in an area that is notheated, you may want to take precautionary measures to prevent damage toyour unit from freezing.NOTE: Kinetico’s warranty doesn’t cover damage to your system due to freezing.If you have questions about your Kinetico water system, or if you suspect that itisn’t working properly, contact your local, authorized Kinetico dealer.Sanitizing the SystemKinetico water systems are intended for use on microbiologically safe watersupplies. I

Kinetico water system —it runs itself, not you. Your Kinetico water system has a built-in water meter which means it operates “on demand” based on your actual water usage. With demand operation, your Kinetico water system can regenerate at any time of the day or night and you’ll still have plenty of soft water available.

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1 This specification is under the jurisdiction of ASTM Committee F18 on Electrical Protective Equipment for Workers and is the direct responsibility of Subcommittee F18.35 on Tools & Equipment. Current edition approved Nov. 1, 2017. Published December 2017. Originally approved in 1981. Last previous edition approved in 2013 as F711 – 02 (2013).