SAP Jam Collaboration Group Administration Guide
PUBLICSAP Jam CollaborationDocument Version: March 2021 – 2021-03-20 2021 SAP SE or an SAP affiliate company. All rights reserved.SAP Jam Collaboration Group AdministrationGuideTHE BEST RUN
Content1Getting started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51.1About SAP Jam Collaboration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51.2About the SAP Jam Collaboration Group Administration Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51.3Group admin menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Groups, group templates, and subgroups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82.1About groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82.2Create a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102.3Group filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142.4About group templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142.5Save as group template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242.6Create a subgroup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242.7Move a group to a subgroup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252.8Copy a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272.9Mentoring and coaching groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272.10Professional services groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283Page designer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293.1About the page designer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Add rows and columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Add new pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Adjust column width. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Delete rows and columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Save or delete draft. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Publish a page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Edit a page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Rename a page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Page versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Copy a page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Delete a page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Translations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40View counter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42Mobile settings and preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424Widgets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444.1About widgets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Add a widget when designing a page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462PUBLICSAP Jam Collaboration Group Administration GuideContent
Action widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Business record widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Content widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Event widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54External content widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Feed widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Forum widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Image widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Knowledge base widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Multimedia widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62People widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Poll widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Related groups widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Rotating banner widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Slideshow widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Search group widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Tag cloud widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Task widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Text widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 804.2Conversion for deprecated widgets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 815Member lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 825.1Create and manage member lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Assign users to a group via a member list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 875.2Download a member list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 895.3Deprecation and removal of auto group feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 896Users and groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 906.1Allow users to request to join a private group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .906.2Invite your company colleagues to a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 906.3Invite external participants to a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.4Invite SAP Jam users to a subgroup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 936.5Feature a member. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 936.6Bulk send invite reminder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 946.7Bulk removal of pending invites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 946.8Bulk removal of members. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 956.9Create a Terms of Use for a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .957Manage groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 977.1Group admin privileges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 977.2Edit group settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99SAP Jam Collaboration Group Administration GuideContentPUBLIC3
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Participation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1017.3Forums. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1077.4External content repositories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111Enable Microsoft SharePoint integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112Access Office 365 Online Sites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Access document repositories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Search engine and indexing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1167.5Knowledge base templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Move a knowledge base article. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1197.6Convert a group type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1207.7Extract zip to content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1207.8Run group reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Activity summary by week or month. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124Content ranking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Content views by week or month. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Contribution by object week or month. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Group member activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Group member list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Ideas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Terms of use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132User page views by week or month. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132Purged content report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1337.9Dashboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133Collaboration score tile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Membership tile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Most engaged items tile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Most engaged members tile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Collaboration score graph. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Membership graph. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Most engaged items leaderboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Most engaged members leaderboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140Content and activities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Known limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1427.10Export a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1437.11Export group member list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1447.12Delete a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1447.13Restore a group from your trash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1457.14Add custom event categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1457.15Mirrored content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1464PUBLICSAP Jam Collaboration Group Administration GuideContent
1Getting started[d1]1.1About SAP Jam Collaboration[d2]SAP Jam Collaboration is an enterprise social networking solution that allows you to bring your employees,partners, and customers together with the documents and application data necessary to enable effective,collaborative problem solving and decision making. These activities are organized in a structured form thatprovides intuitive access to content and discussions, while encouraging the pursuit of business-criticalobjectives, and while following established processes through SAP Jam "work patterns".SAP Jam provides features such as the ability to create wikis and blogs, discussions on ideas, questions, andissues, and share images, videos, and documents—with document versioning—as well as providing tools tocreate and assign tasks, schedule meetings and calendar events, run polls, chat, and view and discuss datafrom external business-critical applications. These activities are organized within public or private groups thatare internal to your organization or external to include customers and partners, and which can be based ontemplates designed to address specific issues, key business objectives, or services.Terms of Use[d2]When a group's Terms of Use is accepted by a user, the acceptance details - including the time stamp of whenthe user accepted the terms, and the version of the accepted Terms of Use - are logged in a compliance report.Group administrators can view and specify the date range for the "Terms of Use" [xref1]report [page 132].1.2About the SAP Jam Collaboration Group AdministrationGuide[d3]SAP Jam Collaboration group administration involves both group administrators and either companyadministrators or support administrators. Group administrators are typically regular SAP Jam users who havecreated a group, or who have been invited to help administer a group, so the documentation for the tasks thatthey can perform is normally located in the [xref2]SAP Jam Collaboration User Guide. There are a fewprocedures, however, that require company administrator or support administrator privileges, and thedocumentation for these procedures is normally located in the [xref3]SAP Jam Collaboration Administratord1d2d2xref1d3xref2topic id: - srcFile:concept id: loio23a7eb2c27d54c6a9a0a863c7fdb5453 - srcFile:section id: loio23a7eb2c27d54c6a9a0a863c7fdb5453 - srcFile:srcFile: ml - element: ection[3]/p[2]/xref[1] - resolved in outputconcept id: loio18af61db33f041248a74b79339562f77 - srcFile:srcFile: ml - element: [1]/xref[1] - call-template name "sap-link-classification"SAP Jam Collaboration Group Administration GuideGetting startedPUBLIC5
Guide. To provide a comprehensive guide that covers all aspects of the creation and management of SAP Jamgroups, the groups information from each of these guides has been combined into this current one.Organization of this guide[d3]This SAP Jam Collaboration Group Administration Guide is organized into the following chapters:1. Getting started Introduces this guide and describes its organization.2. Groups, group templates, and subgroups Describes groups and their creation, which requires anunderstanding of group templates. It also explores the creation of custom group templates and subgroups. NoteThe creation of custom group templates requires either company administrator or supportadministrator privileges.3. Page designer Explains how the page designer feature enables you to add and organize the layouts in yourgroup overview pages by using SAP Jam widgets in a page editor.4. Widgets Explains all the widgets you can use to design group overview pages. Company-specific widgetsare described in the SAP Jam Administrator Guide.5. Member lists Explains the creation of member lists, which are used to invite users to join groups. NoteThe creation of member lists requires either company administrator or support administratorprivileges.6. Users and groups Lists the various ways in which users can join, or be invited to join, SAP Jam groups.7. Manage groups Shows the day-to-day management of SAP Jam groups, which includes configuringgroups, converting groups from one type to another, populating a group's content section from a ZIP file,running groups reports, exporting groups for archiving, deleting a group, and restoring a deleted group.1.3Group admin menu[d4]The Group Admin menu allows group administrators to edit, delete, copy, and move a group, extract a zip file tothe Content folder, and save the group layout as a group template. Depending on the group's navigationsettings, you can access the group administrator menu in one of two ways.Sidebar navigation access to group admin menu[d4]From the sidebar navigation, go to the Group Admin menu and click the dropdown.xref3d3d46srcFile: ml - element: [1]/xref[2] - call-template name "sap-link-classification"section id: loio18af61db33f041248a74b79339562f77 - srcFile:concept id: loioe5572ef63f0043179850ad5ee59a4646 - srcFile:PUBLICSAP Jam Collaboration Group Administration GuideGetting started
Header navigation access to group admin menu[d4]From the header navigation, go to the More dropdown and expand Group Admin Settings.d4d4section id: loioe5572ef63f0043179850ad5ee59a4646 - srcFile:section id: loioe5572ef63f0043179850ad5ee59a4646 - srcFile:SAP Jam Collaboration Group Administration GuideGetting startedPUBLIC7
2Groups, group templates, andsubgroups[d5]2.1About groups[d6]Groups are a membership of users who can upload, create, or reference material specific to a department,project, or team.Members can participate in a topic discussion with a select number or all members in a group. A companyadministrator can enable a user to create their own groups.If this option is enabled in your SAP Jam configuration, you can choose from the following group types: Public Groups: Any of your company colleagues can join, view, and contribute content. Private Internal Groups: Members must receive and accept an invitation to join before they can post groupitems. This group can only be edited by SAP Jam administrators and group administrators. The groupname, members, content, and description are not visible to anyone who has not been invited to join thegroup. Private External Groups: Members can collaborate with members of different companies in a private,invitation only space. This group can only be edited by SAP Jam administrators and group administrators.Subgroups[d6]Group administrators can also create subgroups organized within a main group. A main group can have none oras many subgroups as needed. This helps support the way work can be organized within a tiered structure, andwith task delegation. For more information, see "Creating a subgroup".Design the Overview page for a group[d6]A group overview page is the default landing page for a group. This page can be used to present the grouppurpose, feature group members, and display the group's content. It may also show a group's regularlyupdated goals, a running task list, or any frequently updated group-related information. With the built-in pagedesigner, you can use widgets to create multiple pages for the group Overview section to help organize andenable users to quickly find information in the group. For more information, see "About the page designer" inthe SAP Jam User Guide.d5d6d6d68topic id: - srcFile:concept id: loiob1d122bc7d4a1014ba05827eb0e91070 - srcFile:section id: loiob1d122bc7d4a1014ba05827eb0e91070 - srcFile:section id: loiob1d122bc7d4a1014ba05827eb0e91070 - srcFile:PUBLICSAP Jam Collaboration Group Administration GuideGroups, group templates, and subgroups
NoteOnly group administrators can create and edit a Group Overview page.Group Terms of Use[d6]Group administrators can add a group-specific Terms of Use (TOU) that requires all users to read and acceptthe terms before they can be admitted to the group. When a new TOU has been added to a group with existingusers, all access to that group will be revoked for each user until they have accepted the new terms. This is alsotrue if the original TOU is updated to a newer version.Create and Manage Large Groups[d6]CSV Files for Group InvitationsWhen you want to invite a large number of colleagues or already have an external list, you can use a CSV file toeasily upload those users into an invitation. It should have a new email address on each row of the first columnof the CSV file.Member ListsCompany administrators can create and publish a list of colleagues within a member list. You can use memberlists when inviting large numbers of colleagues to a group within a single invitation. In addition to email address,first and last names, you can export group member lists to CSV file with the following information: member status (Admin, Member, or Alumni) membership join date last invited date added by member name invited reminders following email notification frequency settingGroup Membership, Invitations, and Administration filters[d6]Over time, you may join several group and administer as many or more groups. To quickly find the groups youbelong to, the ones for which you are the administrator, and the ones for which you have received an invitationto join, click Groups from the top menu bar. The group filters appear on the left side below your profile avatar.See [xref4]Group filters [page 14].d6d6d6xref4section id: loiob1d122bc7d4a1014ba05827eb0e91070 - srcFile:section id: loiob1d122bc7d4a1014ba05827eb0e91070 - srcFile:section id: loiob1d122bc7d4a1014ba05827eb0e91070 - srcFile:srcFile: ml - element: ection[8]/p[2]/xref[2] - resolved in outputSAP Jam Collaboration Group Administration GuideGroups, group templates, and subgroupsPUBLIC9
Group Trash[d6]When an item is deleted from a group, the item is moved to the Group trash. From here, group administratorsand group members may recover any accidentally deleted group content. Anyone can view items in the grouptrash, including information such as item name, type, when it was deleted, and by whom.While group administrators can restore or purge any item, members can restore or purge the items they own,and if "Full Access" permissions apply to item level and group participation, items they do not *own. Restoringand purging can be performed individually or in bulk. Items deleted from private folders are accessible in thegroup trash to all group administrators and group members with private folders access.Group administrators can enable the option to automatically purge items that have been in the Trash for a setnumber of days, also determined by the group administrator. By default, this setting is not enabled. When thegroup administrator enables it, the default number of days is set to 60. Anyone who accesses the Trash will seea notification about the auto-purge settings, if enabled.To set up auto purge settings1. On the group page, choose Group Admin on the group navigation menu.2. Choose Edit Group.3. Click the Setup tab.4. Go to the Group Trash section at the end of the page. Select "Automatically purge items that have beenin the Trash for n days", where n may be set to default 60.5. Change the day value or accept the default of 60.6. Click Save changes. NotePurging an item is an irreversible operation.* item ownership is defined as the user who originally uploads/shares the first version of a document, the userwho uploads the latest version of a document, or the user who originally creates a wiki/blog post etc.2.2Create a group[d7]Groups typically contain members with the same or similar tasks, projects, interests, or some othercommonalities where one objective is to share information with people who were invited or approved to join agroup. Group members and group administrators can create main groups. Only those designated as groupadministrators can create subgroups.Create a group[d7]To create a groupd6d710section id: loiob1d122bc7d4a1014ba05827eb0e91070 - srcFile:concept id: loiob1d0650b7d4a1014ba05827eb0e91070 - srcFile:PUBLICSAP Jam Collaboration Group Administration GuideGroups, group templates, and subgroups
1. Go to the Group dropdown menu and choose Create a Group. The Create a Group dialog displays.[i1]Create a group2. Select a pre-designed page layout template from the drop-down menu. The templates you see may bedifferent from the images presented in this guide as your company administrator may also publish customtemplates. Group templates contain an overview page as well as placeholder content and group structureincluding discussion forums that help you quickly set up a group that’s optimized to address specificbusiness scenarios. For more information, see [xref5]About group templates [page 14]3. Enter a name for your group. Choose a name that would help users distinguish your group from others. NoteGroup names are globally unique; if there is an existing group with the same name as yours, you mustchoose a different name before you can proceed.4. Enter a description for your group. It can include the group's objectives and helps to inform others whomight be interested. If the group is public, the description is visible to others and they can search for thegroup's description. When the group is private, the description is visible to your colleagues only after theyhave been invited or they join the group.5. Select the privacy level for your group. There are three options to choose from: Public Group: any user in the company can join. Private Group: only invited users can join. External Group: only invited users, inside and outside the company can join.6. (optional) Clic
The Group Admin menu allows group administrators to edit, delete, copy, and move a group, extract a zip file to the Content folder, and save the group layout as a group template. Depending on the group's navigation settings, you can access the group administrator menu in one of two ways. Sidebar navigation access to group admin menu[d4]
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