POSITION DESCRIPTION Cleaning Manager

POSITION DESCRIPTIONPosition TitleCleaning ManagerResponsible toProperty Manager and Business ponsibilities ofall CollegeEmployees Purpose of joband primaryobjectivesSupporting and advancing the mission of the College, “To providequality Christian education.”Supporting and advancing the core values of the School. Godliness,Respect, Excellence, Attitude and TeachabilityModel Christian character and good moral behaviour that explicitlysupports the Christian ethos of the College.Demonstrate good communication and inter-personal skills.Contribute to a happy and productive school environmentSupport the Principal and help him translate the wishes of the SchoolGovernance and School Management into effective practice.To oversee the cleaning of all College buildings to a high standard in abusy school environment. This includes the Church, classrooms,laboratories, offices, and communal areas such as stairs, corridors andlandings, ensuring all areas and domestic facilities are clean and ready foruse on a daily basis.Reporting jointly to the Property Manager and the Business Manager, theCleaning Manager ensures that high standards of cleanliness are deliveredat all times. This service will operate all year round, although it isanticipated that holidays will be quieter than term times due to theabsence of Academic Staff and Students.Please note that this is a working position that will actually involve about20 hours per week of actual cleaning in addition to the managerial andquality control responsibilities that come with the role and, as such, thisposition will also be subject to the Position Description for CollegeCleaner at the College. The Position Description for College Cleaner isattached to the end of this document.

Main Duties Co‐ordinate, direct and monitor the cleaning staff in their duties of dusting,sweeping, mopping and vacuuming, cleaning walls, floors, furniture andfittings by use of manual and electrically powered tools and equipment.Effective instruction and management of Cleaning staff to ensure deliveryof the operation covering all required areas of the College on a daily basis.Regular visits to buildings across our site to monitor standards ofcleanliness, to establish and implement ways to improve and meet theevolving needs of the College.Plan and deliver schedules for more specific needs such as a deep cleantimetable fully utilising quieter periods and provision for special eventssuch as parent teacher interviews and arts nights.Recruit (regular interview and selection processes supported by theBusiness Manager), induct and train new staff in accordance with schoolprocesses relating to child protection.Provide training to new staff in relation to expected standards and qualityof general cleaning, and Health and Safety requirements, particularlyregarding the operation of equipment, manual handling and Work Healthand Safety.Produce accurate and well planned Health and Safety risk assessmentsdocumenting safe systems of work for use throughout the College by allCleaning and Laundry staff.Set and monitor appropriate performance objectives and standards forstaff, conducting probation review and appraisals and dealing with staffdiscipline issues appropriately, through timely interviews and investigation,referring to the College Business Manager for support.Monitor working time, working with the Business Manager to ensure thatovertime and casual- worker timesheets are completed correctly, meetingpayroll deadlines.Monitor and manage staff absence and turnover, ensuring flexible covercan be arranged at short notice, and promoting good staff attendance at alltimes through appropriate absence management techniques including homevisits, return‐to‐work meetings and appropriate interviewing andinvestigation of absence issues.Maintain supplies of cleaning materials and equipment, keeping check ofwhat will be required and placing orders to maintain stock levels.In liaison with others including the Business Manager and suppliers, testnew products and equipment and obtain best value on purchases.Ensure facilities such as toilets and bathrooms are cleaned and checked sothat they are maintained to a high standard and equipped with appropriatetoiletries and sanitary products.Liaise with the Property department reporting any defects in a timelymanner and advising on adopting building materials which will benefit thecleaning regime.Oversee the servicing and maintenance of cleaning and laundry equipment.Ensure staff maintain equipment that is clean and fit for purpose, e.g.cloths, dusters and mop heads, arranging for replacements as needed.Manage, and seek out improved solutions for, any domestic services needsthat may arise, such as dry cleaning, or carpet and curtain cleaning.Understand the needs of, and build excellent relationships with Collegepersonnel including the Business Manager, Property Manager, teaching staff,Heads of School and administrative staff, promoting an attractive College.

Main Duties indetail (Continued)18.19.20.21.22.23.24.25.26.Supervisory andmanagerialresponsibilitiesKnowledgeandskills requiredReporting directly to the Business Manager and Property Manager, and with thesupport of the Business Manager.Line management of all cleaning staff (Currently 8 in number). EducationMaintain awareness of, and work within, budgets for staff and equipment.Liaise with the Property department reporting any defects in a timelymanner and advising on adopting building materials which will benefit thecleaning regime.Oversee the servicing and maintenance of cleaning and laundry equipment.Ensure staff maintain equipment that is clean and fit for purpose, e.g. cloths,dusters and mop heads, arranging for replacements as needed.Manage, and seek out improved solutions for, any domestic services needsthat may arise, such as dry cleaning, or carpet and curtain cleaning.Understand the needs of, and build excellent relationships with Collegepersonnel including the Business Manager, Property Manager, teaching staff,Heads of School and administrative staff, promoting an attractive College.Maintain awareness of, and work within, budgets for staff and equipment.Communicate with staff at all levels appropriately, including having teambriefings and passing on information and news to Cleaning and Laundry staffverbally, in person, on the telephone and in writing or by email to otherCollege departments.In liaison with the Business Manager and Property Manager, ensure cleaningstaff understand and follow security procedures, locking up when work iscompleted and reporting any breaches of security.Knowledge and experience of cleaning operations on a significant scale.Ability to work on own initiative as well as part of a team.Experience of managing a large and busy team.Ability to delegate to appropriately.Able to engage and influence staff to prioritise, reschedule and show flexibility incarrying out work in light of changing College needs or due to absence orturnover.Strong organisation, prioritisation and communication skills, able to work withintime constraints and prioritise tasks according to the needs of the College.Awareness and understanding of Work Health and Safety standards.Ability to provide training and guidance to staff on standards, in particular WorkHealth and Safety.Able to use Email.Awareness, and ability to work well within, a diverse workforce. Educated to secondary level. Good basic standard of literacy and numeracy in order to supportcommunication in a diverse environment, and understanding of time, attendanceand budget figures. Certificates, qualification or training in relevant areas of Work Health and Safetyincluding general risk assessments, manual handling and first aid – would beadvantageous. Recognised training certificate or qualification in delivering training to others,particularly in Work Health and Safety would be advantageous.This Position description is a brief and concise description of the above job.Date: September 2016Prepared and approved by John Dohler.File: m:\mike cu\position descriptions\corporate services position descriptions\cleaning manager\cleaning manager position description 2016.docx

College Cleaner:Position DescriptionDocument Version: February 2016General Responsibilities of all College Employees Supporting and advancing the mission of the College, “To provide quality Christian education.” Supporting and advancing the core values of the School. Godliness, Respect, Excellence, Attitude andTeachability Model Christian character and good moral behaviour that explicitly supports the Christian ethos of theCollege. Demonstrate good communication and inter-personal skills. Contribute to a happy and productive school environment Support the Principal and help him translate the wishes of the School Governance and SchoolManagement into effective practice.Position SummaryCollege Cleaners are responsible for maintaining the cleanliness of College Buildings by performing variouscleaning duties. A cleaner may be responsible for any or all of the following tasks. Tasks may also changethroughout a cleaner’s employment.Essential Position FunctionsNote: This is not an all-inclusive list. Additional duties may be assigned. Clean Restrooms and disinfects sinks, countertops, toilets, mirrors, floors, etc. Replenish bathroomsupplies. Polish metalwork, such as fixtures and fittings. Sweep, mop and vacuum floors. Other floor work may be required such as: scrubbing, waxing andpolishing floors. Break rooms / Kitchenettes: Clean and disinfect sinks, countertops, tables, chairs, refrigerators, etc.Replenish break room supplies. Leave appropriate hand towels for staff to replenish. Dust furniture, equipment, partitions, etc. Empty wastebaskets and recyclables and transport to disposal area. Other Duties: Clean rugs, carpets, and upholstered furniture, using vacuum cleaner (hip or back pack).Wash walls and woodwork. Wash windows, door panels, partitions, sills, etc. Blower Vac and gurney outdoor areas with equipment supplied.Hours of duty During the School Term: 20 hours per week being worked from 3 pm till 7 pm each weekday. Some flexibility in times worked during school holidays by negotiation and mutual agreement.Classification and rate of payPart time permanent at Level 4 Step 1 of the Glasshouse Country Christian College Enterprise Agreement 2014.Expectations Report to work each day and on time, and work extra hours when needed and requested Comply with proper safety policies and procedures as required (i.e. when using cleaning chemicals,reporting incidents, etc.). Provide an excellent level of customer service to both internal and external customers. Be able to determine the neatness, accuracy and thoroughness of the work assigned. Maintain a valid driver’s licenseCleaner Position Description GCC v Feb 2016Page 1 of 2

Physical demandsWhile performing the duties of this job, the successful applicant will regularly be required to: Walk and stand Climb using a ladder (of no higher than three steps) Bend forward Kneel down Crawl Wear a hip/backpack vacuum Reach and grasp Push and pull objects Lift and/or move up to 12 kilograms, sometimes over shoulder. Perform repetitive bending and lifting of items Perform repetitive arm movementsReasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.Cleaner Position Description GCC v Feb 2016Page 2 of 2

Reporting directly to the Business Manager and Property Manager, and with the support of the Business Manager. Line management of all cleaning staff (Currently 8 in number). Knowledge and skills required Knowledge and experience of cleaning operations on a significant scale. Abi