Design Thinking COURSE SYLLABUS Employee Experience And

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COURSE SYLLABUSEmployee Experience andDesign ThinkingOnline CourseLast update: May 22, 2020

An overviewof what you can expect from this courseLearn to create a better EXTypeOnline self-paced learningHR has always been about people. In the digital era, deliveringLanguageEnglish (with English & Spanish captions)Duration12 hoursAccess12 monthsStructure4 modulesTestingQuizzes and assignmentsan exceptional employee experience (EX) is more importantthan ever.In this course, you will learn all about why EX is crucial fororganizational success, and how to cultivate a high-impactemployee journey.You will also learn how to use the Design Thinking process totarget the touchpoints and problems that matter. This will helpyou create a better EX — and a unique competitive advantageDigital certificate upon completion (including LI token)Eligible for HRCI & SHRMfor your organization.Reading materials & bonus content60-day money back guarantee

Curriculum overviewPractical. Comprehensive. Game changing.Learning objectivesDesigning the right solutionsLearn how design thinking can improve the employee experience and Design Thinking in HR Building an EX teamWhich roles and skills do you need? Learn how to build your EXteam, create an EX strategy, and build a business case for it.Testing employee value propositionsLearn how to build employee value propositions and optimize themthrough testing and experimentation.MODULE 3Employee ExperienceUnderstand the impact of focusing on employee experience, and howto move your organization from engagement to experience.MODULE 2Design Thinking in HR Part IIhow to design the right solutions quickly.Mastering EXMODULE 1 MODULE 4Employee Experience Part II

MODULE 1MODULE 2Design Thinking in HRDesign Thinking in HR - Part IIThis module starts with an introduction to the process of DesignIn this module, you will get to know the ideation,Thinking, focusing on its characteristics and phases. You will thenexperimentation, and iteration stages of the Design Thinkingdive deeper and explore various methods, and learn how to buildprocess, and how to use these to develop a value proposition. Youa customer profile using this methodology.will understand why iteration is so important, and learn variousmethods you can put into practice. Lessons Introduction to Design Thinking in HR Discovery Interpretation Resources & reading materials Lessons Ideation Experimentation Evolution & Wrap-Up Resources & reading materials Bonus - Wizard of Oz

MODULE 3MODULE 4Employee ExperienceEmployee Experience - Part IIIt's time to dive deeper into Employee Experience (EX). In thisThis module provides you with the practical information you needmodule you will learn about employee journeys, and what itto improve the EX in your organization. You will learn how tomeans to move from engagement to experience. You willbuild an effective EX team and strategy, and what goes intounderstand the impact of focusing on EX, and why an EX mindsetcreating an exceptional employee journey.is such an important tool. Lessons Lessons An introduction an overview of EX The case for EX The EX mindset Calculating ROI Resources & reading materials Bonus - Case study 1 Mandate matters: Building the EX team Defining the EX strategy Cultivating a high-impact employee journey Evolving the 'experience' of work Resources & reading materials Bonus - Case study 2 Bonus - Dave Ulrich about Employee Experience

Proven online learningfor HR Professionals around the globeReal-world projectsDevelop practical skills through working onreal-world projects and studying dozens ofinspiring case studiesSelf-paced online learningLearn anywhere, anytime, and at your own pace withour fully online training programs. Including asmartphone app.Practitioner community & coachCollaborate with HR professionals from around theworld or contact your personal coach if you need anyassistance or input.AIHR is an approved provider with the HR Certification Institute (HRCI ) andrecognized by the Society for Human Resource Management (SHRM)

Learn in-demand skillsand take your career to the next levelGo to www.AIHR.comSelect your program and click the Enroll buttonCustomers give us an average rating of8.9 out of 10.AIHR is the place to learn the skills you need toFill out your (company) billing address and payment detailsadvance your career and remain relevant in theever-changing digital human resourceslandscape. We offer the most comprehensiveCreate your student accountcurriculum of HR courses and certificationsavailable worldwide and are a proud supplier ofHappy learning!over 175 Fortune Global 500 companies.

Design Thinking in HR MODULE 1 Design Thinking in HR - Part II MODULE 2 This module starts with an introduction to the process of Design Thinking, focusing on its characteristics and phases. You will then dive deeper and explore various methods, and learn how to build a customer profile using this methodology. Lessons

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